Inspection Reports for
MorningStar Senior Living of Mission Viejo

The complaint investigation was initiated due to allegations of unqualified staff administering medication, failure to provide medications as prescribed, and improper resident transfer. The first allegation was found unfounded, meaning false or without reasonable basis. The other allegations were unsubstantiated, meaning there was insufficient evidence to prove violations occurred. One staff member was terminated for putting medications in a resident's food and walking away.

The investigation found the allegation of unqualified staff administering medication to be unfounded based on training records and staff interviews. Other allegations regarding medication administration and resident transfer were deemed unsubstantiated due to lack of sufficient evidence, although one staff member was terminated for medication misconduct.

The visit was related to complaint investigation #22-AS-20250122140204. No substantiation status or specific complaint findings were stated.

During the visit, the Licensing Program Analyst interviewed one resident and obtained contact information for staff needed for investigative interviews. An exit interview was conducted and a copy of the report was left at the facility.

The visit was related to complaint investigation #22-AS-20250122140204. No substantiation status is provided.

During the visit, the Licensing Program Analyst interviewed one resident and obtained contact information for staff needed for investigative interviews. An exit interview was conducted and a copy of the report was left at the facility.

The facility was found to be clean, safe, and sanitary with no health or safety concerns observed. Resident and staff files contained required documentation, emergency plans were thorough, and medications were properly stored and administered. No deficiencies were cited during this inspection.

The facility was found to be clean, safe, and sanitary with no health or safety concerns observed. Resident and staff files contained required documentation, emergency plans and drills were thorough and up to date, and medications were properly stored and administered. No deficiencies were cited during this inspection.

The visit was related to complaint #22-AS-20250122140204. No substantiation status is stated.

During the visit, the Licensing Program Analyst interviewed Resident 1 (R1). An exit interview was conducted and a copy of the report was left at the facility.

Visit was related to complaint #22-AS-20250122140204; the visit involved interviewing a witness and Resident 1 (R1).

During the visit, the Licensing Program Analyst interviewed Resident 1 (R1). An exit interview was conducted and a copy of the report was left at the facility.

The complaint was unsubstantiated after investigation, meaning there was not a preponderance of evidence to prove the alleged violation occurred.

The investigation revealed a faint odor in the theater area related to an ongoing air conditioning issue being addressed by contractors. No odor was detected in other areas, and residents interviewed were unaware of any odors. The allegation was deemed unsubstantiated due to insufficient evidence.

The complaint was unsubstantiated based on interviews and record review, indicating insufficient evidence to prove the alleged violation occurred.

The investigation revealed a faint odor in the theater area related to an ongoing air conditioning issue being addressed by contractors. Interviews with residents and staff, as well as documentation review, did not corroborate the allegation, and the complaint was deemed unsubstantiated.

The visit was related to a complaint filed at another licensed facility; no substantiation status is provided.

Licensing Program Analysts toured the facility, interviewed a resident, and reviewed pertinent documentation including physician reports and pre-appraisals. An exit interview was conducted and a copy of the report was left at the facility.

The visit was related to a complaint filed at another licensed facility; no substantiation status is provided.

During the visit, Licensing Program Analysts toured the facility, interviewed a resident, and reviewed pertinent documentation such as physician reports and pre-appraisals. An exit interview was conducted and a copy of the report was left at the facility.

During the visit, the Licensing Program Analyst interviewed the Executive Director, requested documents such as physician reports and service plans, and observed that the 'See Something, Say Something' sign was posted in the main entryway. The resident with potential knowledge was not present at the time of the visit.

The visit was related to complaint #22-AS-20240710083946 filed against another facility; Resident 1 who could have knowledge was residing at this facility but was not present during the visit.

The visit included an interview with the Executive Director and a review of physician reports and service plans. The 'See Something, Say Something' sign was observed posted in the main entryway. No direct findings or deficiencies were noted in this report.

The facility was found to be in substantial compliance with licensing requirements, with adequate facilities, safety systems, and supplies. The Licensing Program Analyst concluded the facility appears ready for licensure and will submit the file for approval.

The facility was found to be structurally and operationally ready for licensure, with adequate safety systems, emergency plans, food service, and resident accommodations. No deficiencies or violations were noted, and the facility appears to be in substantial compliance.

The applicant and administrator participated in a telephone interview (COMP II) confirming their understanding of licensing laws, facility operation, admission policies, staffing, emergency preparedness, complaints reporting, and pre-licensing readiness. Identification was verified and required documentation was obtained.

The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing requirements, emergency preparedness, complaints reporting, and pre-licensing readiness. Signed documentation and photo ID verification were completed.