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Nursing Home in Rutland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Mountain View Center

Nursing Home in Rutland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Mountain View Center

Overview of Mountain View Center

Mountain View Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Mountain View Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.

(802) 775-0007

Managed by Teresa Isabelle

Administrator

3 years of experience

Teresa Isabelle is the Administrator of Mountain View Center. She completed three years as an Administrator in Training before assuming her current role. Teresa holds a Bachelor of Science in Business Administration from Castleton University and a Master’s in Healthcare Administration from Champlain College. Licensed as a Nursing Home Administrator, she is dedicated to providing compassionate care and fostering a family atmosphere among residents and staff.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Vermont average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Vermont average: 2.6/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Vermont average: 3.1/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Vermont average: 3.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 20m per day

This home provides 21% less nursing time per resident than the Vermont average.

Vermont average: 4h 13m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 53m per day 49m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 46m per day 2h 35m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 7m per day 3h 41m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 6m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 35m per day 32m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 158

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Vermont average
Occupancy rate 22.8%
Residents per day 36
Occupancy rate
22.8%
Residents per day
36

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

68% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

26% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 6 - 7 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$23.8M
Operating loss
-$2.6M
Privately-owned community Operated by a business corporation.
Home revenue
$23.8M
Operating loss
-$2.6M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.9M
33.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.5M
Total costs $26.4M
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeNursing Home
CountyRutland

Additional Licensing Details

AccreditationsAmerican Health Care Association (AHCA) Silver Quality Award winner, Patriot's Award Winner, Gold Star Employer
Awards2020 AHCA Bronze Award Winner, Quality Initiative Recognition Program Achiever, Genesis Center of Excellence

Safety & Compliance

Emergency Systems24-hour emergency alert and response system
Safety FeaturesSecure Care System for patients with cognitive deficits

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Doctor on Staff
Skilled Nursing
24-Hour Staffing

Contact Information

Fax802-775-3241

Amenities & Lifestyle

22 amenities
Private And Semi-Private Rooms
Spacious Rooms
Fully Air Conditioned
Activity Room
Wellness Center
Beautiful Garden(S) / Courtyard(S)
Scenic Views
Beauty Salon / Barber Services
Cable Television
Café With Always Available Menu Options
Comfortable Common And Lounge Areas
Country Kitchen
Dining Room
Private Dining Rooms For Family Gatherings
Restaurant-Style Dining
Complimentary Laundry Facility On-Site
Computer With Internet Access
Housekeeping
Mail And Newspaper Service
Telephone
Wireless Internet
Smoke Free Environment
ActivitiesRecreation activities available.
Specific ProgramsShortStay care, LongTerm care, Palliative care, Rehabilitation therapy, Physical therapy, Occupational therapy, Speech therapy, Dementia care, Personal care, Podiatry care, Wound care, Hospice care, Pain management, Dietary and nutrition needs management, Discharge planning, Individual treatment plans, Heparin therapy, Medication management, Recreation activities
Operating HoursRehabilitation Services 7 days per week, 7AM-7PM

Dining & Nutrition

Food DescriptionRestaurant-Style Dining with a café offering always available menu options.

Types of Care at Mountain View Center

Skilled Nursing Assisted Living Respite Care

Contact Mountain View Center

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Vermont, the Department of Disabilities, Aging and Independent Living is the authority responsible for inspecting facilities and investigating complaints to protect resident well-being.

7 visits/inspections

3 visits/inspections triggered by complaints

1 routine inspections

Results

7 with issues

0 without issues

Latest inspection

Date September 9, 2025
Complaint Investigation

35 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Vermont average: 41 deficiencies

Health Inspection History

Inspections
Total health inspections 7

Vermont average 6.5


Last Health inspection on Sep 2025

Total health citations 32

Vermont average 28.9

Citations per inspection
4.57

Vermont average 4.31


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 32 citations resulted from standard inspections; 4 of 32 resulted from complaint investigations; and 2 of 32 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Vermont average

Vermont average: 0.7


Serious Health citations More info 2
5% worse than Vermont average

Vermont average: 1.9

0 critical citations More info Vermont average: 0.7

2 serious citations More info Vermont average: 1.9

28 moderate citations More info Vermont average: 24.6

2 minor citations More info Vermont average: 1.5
Citations history (last 3 years)
Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 09, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jun 04, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Apr 11, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Apr 11, 2024
Corrected

Compare Nursing Homes around Rutland The information below is reported by the Vermont Department of Disabilities, Aging and Independent Living.

4 facilities compared · CMS & VT Dept. of Health data · Updated Apr 2026

Filter by care type
Rutland Center for Living and Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rutland
103
93.7%
+16%
3.64
-19%
-15%
2
11
2.2
2
92
-
86
Lamando, David
$16.4M
$5.2M
31.5%
475039
Mountain View Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

N

Nursing

Rutland
158
84.5%
+4%
3.34
+14%
-22%
1
32
4.6
2
132
-
24
Genesis Vt Holdings Llc
$23.8M
$7.9M
33.2%
475012
Meadows at East Mountain
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rutland
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
16
-
-
-
-
-
The Orchard Nursing and Rehabilitation Centre
-
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Granville
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
4
-
-
-
-
-

Places of interest near Mountain View Center

Address 1.8 miles from city center — 0.14 miles to nearest hospital (Rutland hospital)

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 178
Employees 147
Contractors 31
Staff to resident ratio 1.31:1
20% worse than Vermont average

Vermont average ratio: 1.63:1

Avg staff/day 69
Average shift 8 hours
0% compared with Vermont average

Vermont average: 8.2 hours

Total staff hours (quarter) 50,474
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 78
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

12.8%

6,485 contractor hours this quarter

Certified Nursing Assistant: 13 Licensed Practical Nurse: 12 Occupational Therapy Aide: 3 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant65137821,40391100%8.1
Licensed Practical Nurse1312259,10991100%8.9
Registered Nurse240248,37191100%8.6
Clinical Nurse Specialist7072,2586571%7.8
Other Dietary Services Staff9091,8368998%6.9
Mental Health Service Worker2029926470%8
Physical Therapy Assistant6069827785%6.6
Respiratory Therapy Technician3149497481%7.4
Speech Language Pathologist3039267684%7
Medication Aide/Technician3035075965%6.7
Qualified Social Worker2025026571%7.4
Nurse Practitioner2025016369%8
Administrator1014886167%8
Other Social Services Staff1014796167%7.9
Physical Therapy Aide2024505965%7.6
Qualified Activities Professional1014125965%7
Occupational Therapy Aide0331703235%5.2
Occupational Therapy Assistant011865560%1.6
Medical Director011421618%2.6
Nurse Aide in Training2021122%5.5
RN Director of Nursing101111%1
78 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
24 Registered Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 71%
9 Other Dietary Services Staff
% of Days 98%
2 Mental Health Service Worker
% of Days 70%
6 Physical Therapy Assistant
% of Days 85%
4 Respiratory Therapy Technician
% of Days 81%
3 Speech Language Pathologist
% of Days 84%
3 Medication Aide/Technician
% of Days 65%
2 Qualified Social Worker
% of Days 71%
2 Nurse Practitioner
% of Days 69%
1 Administrator
% of Days 67%
1 Other Social Services Staff
% of Days 67%
2 Physical Therapy Aide
% of Days 65%
1 Qualified Activities Professional
% of Days 65%
3 Occupational Therapy Aide
% of Days 35%
1 Occupational Therapy Assistant
% of Days 60%
1 Medical Director
% of Days 18%
2 Nurse Aide in Training
% of Days 2%
1 RN Director of Nursing
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
136 residents
Residents by payment source
Medicare
18 residents (13.2%)
Medicaid
104 residents (76.5%)
Private pay or other
14 residents (10.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.0
48% better than Vermont average

Vermont average: 11.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.5
49% better than Vermont average

Vermont average: 22.7

Long-stay resident measures
Significantly above average Vermont avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.1%
55% better than Vermont average

Vermont average: 20.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.4%
28% better than Vermont average

Vermont average: 20.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 10.9%
60% better than Vermont average

Vermont average: 27.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.6%
56% better than Vermont average

Vermont average: 5.8%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
76% better than Vermont average

Vermont average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
82% better than Vermont average

Vermont average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
53% better than Vermont average

Vermont average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 23.5%
133% worse than Vermont average

Vermont average: 10.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.1%
7% better than Vermont average

Vermont average: 19.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
5% better than Vermont average

Vermont average: 95.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
In line with Vermont average

Vermont average: 97.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.41
In line with Vermont average

Vermont average: 1.44

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.91
23% better than Vermont average

Vermont average: 2.48

Short-stay resident measures
Significantly above average Vermont avg: 3.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
15% better than Vermont average

Vermont average: 86.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.2%
86% better than Vermont average

Vermont average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.9%
11% better than Vermont average

Vermont average: 78.9%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.4%
18% worse than Vermont average

Vermont average: 21.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.6%
11% better than Vermont average

Vermont average: 17.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with Vermont average

Vermont average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 72.2%
34% better than Vermont average

Vermont average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 62.3%
23% better than Vermont average

Vermont average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $25K
81% lower than Vermont average

Vermont average: $128K

Number of fines 2
13% more fines than Vermont average

Vermont average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Vermont average

Vermont average: 0.5

Fines amount comparison
Fines amount comparison
This facility $25K
Vermont average $128K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 9, 2025
$15K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 5, 2023
$10K

Last updated: Jan 2026

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Choices for Care

VT Medicaid CFC

Age 65+ or disabled, Vermont resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state; rural access emphasis.

Vermont Assistive Community Care Services (ACCS)

VT ACCS

Age 65+, Vermont resident, in approved residential setting.

~$1,732/month (individual, varies).

$2,000 (individual).

Facility-based; limited funding.

Older Americans Act (OAA) Services

Vermont OAA Services

Age 60+, VT resident; no income/asset limits.

None; donations encouraged.

Not assessed.

5 AAAs (Age Well, CVCOA, NEKCOA, Senior Solutions, SVCOA); rural focus.

Medicare Savings Program (MSP)

Vermont Medicare Savings Program

Age 65+ or disabled, VT resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Fuel Assistance Program

Vermont Seasonal Fuel Assistance

Age 60+ prioritized, VT resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers oil, gas, wood; emergency aid available.

Family Caregiver Support Program (FCSP)

Vermont Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; VT resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

Includes grandparent caregivers; serves ~1,000 annually.

Senior Community Service Employment Program (SCSEP)

Vermont SCSEP

Age 55+, unemployed, low-income, VT resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Vermont VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VT resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Adjustment Assistance

Vermont Property Tax Credit

Age 65+ (or all ages), VT resident, homeowner/renter, income-based.

~$47,000/year (household); caps credit at ~$128,000.

Not assessed.

Credits up to $8,000; serves ~20,000 households.

Commodity Supplemental Food Program (CSFP)

Vermont CSFP

Age 60+, VT resident, low-income.

~$1,632/month (130% FPL).

Not assessed.

Serves ~5,000 seniors via 50+ drop sites.

Attendant Services Program (ASP)

Vermont Attendant Services Program

Age 65+ (or disabled 18+), VT resident, severe/permanent disability, 2+ ADL needs.

Medicaid-eligible (~$2,829/month) or near-eligible for General Fund.

$2,000 (individual) for Medicaid; varies for General Fund.

Participants hire/manage caregivers; serves ~500 annually.

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