Nursing Home

Mountain View Center

Nursing Home

Mountain View Center

9 Haywood Ave, Rutland, VT 05701 View map
Overview of Mountain View Center

Mountain View Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Mountain View Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.

(802) 775-0007

Managed by Teresa Isabelle

Administrator

Teresa Isabelle is the Administrator of Mountain View Center. She completed three years as an Administrator in Training before assuming her current role. Teresa holds a Bachelor of Science in Business Administration from Castleton University and a Master’s in Healthcare Administration from Champlain College. Licensed as a Nursing Home Administrator, she is dedicated to providing compassionate care and fostering a family atmosphere among residents and staff.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Vermont average: 2.6/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Vermont average: 2.6/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Vermont average: 3.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Vermont average: 3.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 20m per day

This home provides 21% less nursing time per resident than the Vermont average.

Vermont average: 4h 13m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 35m per day 32m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 158

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Vermont average
Occupancy rate 84.5%
Residents per day (avg) 132
Occupancy rate
84.5%
Residents per day (avg)
132

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

68% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

26% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 6 - 7 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$23.8M
Operating loss
-$2.6M
Privately-owned community Operated by a business corporation.
Home revenue
$23,761,254.00
Operating loss
$-2,619,571.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.9M
33.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.5M
Total costs $26.4M
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License details

Facility type
Nursing Home
County: Rutland

Additional licensing details

Accreditations: American Health Care Association (AHCA) Silver Quality Award winner, Patriot's Award Winner, Gold Star Employer
Awards: 2020 AHCA Bronze Award Winner, Quality Initiative Recognition Program Achiever, Genesis Center of Excellence

Safety & Compliance

Emergency Systems: 24-hour emergency alert and response system
Safety Features: Secure Care System for patients with cognitive deficits

Care Services

Provides Memory Care
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Contact Information

Fax: 802-775-3241

Amenities & Lifestyle

Private and Semi-Private Rooms
Spacious rooms
Fully air conditioned
Activity room
Wellness center
Beautiful Garden(s) / Courtyard(s)
Scenic views
Beauty Salon / Barber Services
Cable Television
Café with always available menu options
Comfortable common and lounge areas
Country kitchen
Dining Room
Private dining rooms for family gatherings
Restaurant-Style Dining
Complimentary laundry facility on-site
Computer with internet access
Housekeeping
Mail and Newspaper Service
Telephone
Wireless Internet
Smoke free environment

Programs & Activities

Activities
Recreation activities available.
Specific Programs
ShortStay care, LongTerm care, Palliative care, Rehabilitation therapy, Physical therapy, Occupational therapy, Speech therapy, Dementia care, Personal care, Podiatry care, Wound care, Hospice care, Pain management, Dietary and nutrition needs management, Discharge planning, Individual treatment plans, Heparin therapy, Medication management, Recreation activities
Operating Hours
Rehabilitation Services 7 days per week, 7AM-7PM

Dining & Nutrition

Food Description
Restaurant-Style Dining with a café offering always available menu options.

Types of Care at Mountain View Center

Skilled Nursing Assisted Living Respite Care
Contact Mountain View Center

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Health Inspection History

Inspections
Total health inspections 7

Vermont average 6.5


Last Health inspection on Sep 2025

Total health citations 32
Citations per inspection
4.57

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 32 citations resulted from standard inspections; 4 of 32 resulted from complaint investigations; and 2 of 32 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Vermont average

Vermont average: 0.7


Serious Health citations More info 2
5% worse than Vermont average

Vermont average: 1.9

0 critical citations More info Vermont average: 0.7

2 serious citations More info Vermont average: 1.9

28 moderate citations More info Vermont average: 24.6

2 minor citations More info Vermont average: 1.5
Citations history (last 3 years)
Quality of Care serious citation Sep 09, 2025
Corrected

Abuse/Neglect moderate citation Jun 04, 2025
Corrected

Abuse/Neglect moderate citation Apr 11, 2024
Corrected

Nursing Services moderate citation Apr 11, 2024
Corrected

Compare Nursing Homes around Rutland

The information below is reported by the Vermont Department of Disabilities, Aging and Independent Living.
Rutland Center for Living and Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Rutland
103
86
LAMANDO, DAVID
93.7%
$16,370,773.00
$5,153,335.00
31.5%
92.30
5/5
3.6438
5/5
3/5
3/5
2
11
2
-19%
-15%
+16%
Mountain View Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

Rutland
158
24
GENESIS VT HOLDINGS LLC
84.5%
$23,751,031.00
$7,896,957.00
33.2%
132
4/5
3.3402
3/5
3/5
5/5
1
32
2
+14%
-22%
+4%
Meadows at East Mountain
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Rutland
-
16
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Mountain View Center

Address 1.8 miles from city center — 0.14 miles to nearest hospital (Rutland hospital)

Address 9 Haywood Ave, Rutland, VT 05701

Calculate Travel Distance to Mountain View Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

178
Total Staff
147
Employees
31
Contractors
50,474
Total Hours (Quarter)
69
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 24 8.6 No
Licensed Practical Nurse 25 8.9 Yes
Certified Nursing Assistant 78 8.1 Yes
Staff by Category
Administration
2 staff
6.9hs shift avg
Nursing Staff
133 staff
8.3hs shift avg
Physicians & Practitioners
9 staff
7.9hs shift avg
Therapy Services
19 staff
6.4hs shift avg
Activities & Recreation
1 staff
7hs shift avg
Social Services
3 staff
7.6hs shift avg
Dietary Services
9 staff
6.9hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
12.8%
of total hours from contractors
6,485 contractor hours this quarter
Licensed Practical Nurse: 12 Certified Nursing Assistant: 13 Occupational Therapy Aide: 3 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 65 13 78 21,403 91 100% 8.1
Licensed Practical Nurse 13 12 25 9,109 91 100% 8.9
Registered Nurse 24 0 24 8,371 91 100% 8.6
Clinical Nurse Specialist 7 0 7 2,258 65 71% 7.8
Other Dietary Services Staff 9 0 9 1,836 89 98% 6.9
Mental Health Service Worker 2 0 2 992 64 70% 8
Physical Therapy Assistant 6 0 6 982 77 85% 6.6
Respiratory Therapy Technician 3 1 4 949 74 81% 7.4
Speech Language Pathologist 3 0 3 926 76 84% 7
Medication Aide/Technician 3 0 3 507 59 65% 6.7
Qualified Social Worker 2 0 2 502 65 71% 7.4
Nurse Practitioner 2 0 2 501 63 69% 8
Administrator 1 0 1 488 61 67% 8
Other Social Services Staff 1 0 1 479 61 67% 7.9
Physical Therapy Aide 2 0 2 450 59 65% 7.6
Qualified Activities Professional 1 0 1 412 59 65% 7
Occupational Therapy Aide 0 3 3 170 32 35% 5.2
Occupational Therapy Assistant 0 1 1 86 55 60% 1.6
Medical Director 0 1 1 42 16 18% 2.6
Nurse Aide in Training 2 0 2 11 2 2% 5.5
RN Director of Nursing 1 0 1 1 1 1% 1

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
136 residents
Residents by payment source
Medicare
18 residents (13.2%)
Medicaid
104 residents (76.5%)
Private pay or other
14 residents (10.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.0
48% better than Vermont average

Vermont average: 11.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.5
49% better than Vermont average

Vermont average: 22.7

Long-stay resident measures
Significantly above average Vermont avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.1%
55% better than Vermont average

Vermont average: 20.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.4%
28% better than Vermont average

Vermont average: 20.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 10.9%
60% better than Vermont average

Vermont average: 27.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.6%
56% better than Vermont average

Vermont average: 5.8%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
76% better than Vermont average

Vermont average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
82% better than Vermont average

Vermont average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
53% better than Vermont average

Vermont average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 23.5%
133% worse than Vermont average

Vermont average: 10.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.1%
7% better than Vermont average

Vermont average: 19.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
5% better than Vermont average

Vermont average: 95.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
In line with Vermont average

Vermont average: 97.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.41
In line with Vermont average

Vermont average: 1.44

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.91
23% better than Vermont average

Vermont average: 2.48

Short-stay resident measures
Significantly above average Vermont avg: 3.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
15% better than Vermont average

Vermont average: 86.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.2%
86% better than Vermont average

Vermont average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.9%
11% better than Vermont average

Vermont average: 78.9%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.4%
18% worse than Vermont average

Vermont average: 21.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.6%
11% better than Vermont average

Vermont average: 17.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with Vermont average

Vermont average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 72.2%
34% better than Vermont average

Vermont average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 62.3%
23% better than Vermont average

Vermont average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $25K
81% lower than Vermont average

Vermont average: $128K

Number of fines 2
13% more fines than Vermont average

Vermont average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Vermont average

Vermont average: 0.5

Fines amount comparison
Fines amount comparison
This facility $25K
Vermont average $128K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 9, 2025
$15K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 5, 2023
$10K

Last updated: Jan 2026

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Choices for Care

VT Medicaid CFC

Age 65+ or disabled, Vermont resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state; rural access emphasis.

Vermont Assistive Community Care Services (ACCS)

VT ACCS

Age 65+, Vermont resident, in approved residential setting.

~$1,732/month (individual, varies).

$2,000 (individual).

Facility-based; limited funding.

Older Americans Act (OAA) Services

Vermont OAA Services

Age 60+, VT resident; no income/asset limits.

None; donations encouraged.

Not assessed.

5 AAAs (Age Well, CVCOA, NEKCOA, Senior Solutions, SVCOA); rural focus.

Medicare Savings Program (MSP)

Vermont Medicare Savings Program

Age 65+ or disabled, VT resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Fuel Assistance Program

Vermont Seasonal Fuel Assistance

Age 60+ prioritized, VT resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers oil, gas, wood; emergency aid available.

Family Caregiver Support Program (FCSP)

Vermont Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; VT resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

Includes grandparent caregivers; serves ~1,000 annually.

Senior Community Service Employment Program (SCSEP)

Vermont SCSEP

Age 55+, unemployed, low-income, VT resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Vermont VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VT resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Adjustment Assistance

Vermont Property Tax Credit

Age 65+ (or all ages), VT resident, homeowner/renter, income-based.

~$47,000/year (household); caps credit at ~$128,000.

Not assessed.

Credits up to $8,000; serves ~20,000 households.

Commodity Supplemental Food Program (CSFP)

Vermont CSFP

Age 60+, VT resident, low-income.

~$1,632/month (130% FPL).

Not assessed.

Serves ~5,000 seniors via 50+ drop sites.

Attendant Services Program (ASP)

Vermont Attendant Services Program

Age 65+ (or disabled 18+), VT resident, severe/permanent disability, 2+ ADL needs.

Medicaid-eligible (~$2,829/month) or near-eligible for General Fund.

$2,000 (individual) for Medicaid; varies for General Fund.

Participants hire/manage caregivers; serves ~500 annually.

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