Mystic Healthcare

Mystic Healthcare is a Memory Care Home in Connecticut

Mystic Healthcare is a Memory Care Home in Connecticut

Mystic Healthcare

475 High St, Mystic, CT 06355 View Map

Mystic Healthcare is a Memory Care Home in Connecticut

Mystic Healthcare is a Memory Care Home in Connecticut

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Overview of Mystic Healthcare

Receive the utmost care and assistance with exceptional services from Mystic Healthcare set in the quiet High Street, Mystic, CT, including long-term care, outpatient rehabilitation, sub-acute transitional care, and short-term rehabilitation. The community is dedicated to enhancing seniors’ welfare and quality of life with round-the-clock support from a compassionate and specially-trained team. With its various care services, residents can rest assured of meeting their special needs and preferences while retaining their independence.

Aside from its comprehensive care program, the community also provides various activities and exciting events to ensure residents make the most out of their golden years. Satisfying residents’ cravings and nutritional needs, the community prepares healthy and delicious meals that can be enjoyed with friends. Mystic Healthcare is ideal for seniors looking for diverse care in one place.

(860) 536-6070

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Connecticut avg: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Connecticut avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Connecticut avg: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
1/5
Connecticut avg: 3.5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 100

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Connecticut average
Occupancy rate 81.8%
Residents per day (avg) 83
Occupancy rate
81.8%
Residents per day (avg)
83

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

75% of new residents, often for short stays.

Typical stay 29 days

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$13.4M
Operating loss
-$1.7M
Proprietary home Corporation
Home revenue
$13,384,596.00
Operating loss
$-1,738,810.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.1M
37.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.1M
Total costs $15.1M
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 18 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Cardiac; Orthopedic and Stroke
Home Care
Hospice
IV Therapy
Outpatient Therapy
Pulmonary and Vascular Management
Pulmonary Rehabilitation
Recreation

About this community

Occupancy Rate
84%
Occupied Beds
84 of 100
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Chronic & Convalescent Nursing Home
License Date
January 7, 2008
License Expiration
June 30, 2026

Additional licensing details

License number: 2320

Room costs

Private Room (19 rooms) $487 per day
Semi-Private Room (81 rooms) $451 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Italian Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
4 FTE
Licensed Practical Nurse
11 FTE
Nursing Assistant
28 FTE
Recreation
3 FTE
Social Services
1 FTE
Food Service Supervisor
1 FTE
Physical Therapy
4 FTE
Occupational Therapy
4 FTE
Speech Therapy
1 FTE
Dietary
6 FTE
Other Staff
2 FTE

Additional Policies & Features

Religious Services: All Denominations, Catholic, Jehovah\'s Witness

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 100

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Mystic Healthcare

Memory Care
Contact Mystic Healthcare

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

12 visits/inspections

10 routine inspections

Breakdown by inspection type
  • 1 renewal/recertification inspection
  • 1 licensing inspection
  • 4 plans of correction
  • 6 statements of deficiencies

Results

9 with issues

1 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date:June 11, 2025

Inspection history

01-02-2024 Plan of Correction
01-24-2025 Inspection Report
01-24-2025 Plan of Correction
02-01-2024 Inspection Report
02-14-2025 Inspection Report
02-21-2024 Inspection Report
02-24-2021 Plan of Correction
04-02-2024 Inspection Report
04-02-2025 Inspection Report
04-17-2025 Inspection Report
05-29-2025 Inspection Report
06-09-2020 Statement of Deficiencies
06-09-2020 Statement of Deficiencies
06-09-2020 Statement of Deficiencies
06-11-2025 Inspection Report
06-11-2025 Inspection Report
07-01-2024 Inspection Report
07-26-2020 Statement of Deficiencies
07-26-2020 Statement of Deficiencies
09-27-2021 Plan of Correction
09-27-2021 Statement of Deficiencies
11-04-2024 Inspection Report

27 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Memory Care around Mystic

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Mystic Healthcare
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Mystic (Mystic)
100
No
-
18
-
81.8%
$13,495,113.00
$5,072,437.00
37.6%
83.20
2/5
-
4/5
1/5
1/5
-
22
2
+22%
-
-3%
StoneRidge Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Mystic (Mystic)
58
Yes
-
24
MYSTIC CT SENIOR HOLDINGS, LLC
70.4%
$10,629,415.00
$9,509,703.00
89.5%
34.40
5/5
5.6817
5/5
5/5
5/5
1
5
1
+131%
+43%
-16%
Academy Point at Mystic
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Mystic (Mystic)
-
Yes
F
64
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Mystic Healthcare

Address 1.4 miles from city center

Address 475 High St, Mystic, CT 06355

Calculate Travel Distance to Mystic Healthcare

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

157
Total Staff
85
Employees
72
Contractors
32,027
Total Hours (Quarter)
44
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse218.6 Yes
Licensed Practical Nurse318.9 Yes
Certified Nursing Assistant738.3 Yes
Staff by Category
Administration
2 staff
4.7hs shift avg
Nursing Staff
128 staff
8.4hs shift avg
Physicians & Practitioners
3 staff
7.1hs shift avg
Therapy Services
18 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
4.5hs shift avg
Dietary Services
3 staff
7hs shift avg
Other Services
2 staff
7.1hs shift avg
Contractor Analysis
24%
of total hours from contractors
7,676 contractor hours this quarter
Registered Nurse: 10 Medical Director: 1 Licensed Practical Nurse: 18 Certified Nursing Assistant: 42 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant31427316,48791100%8.3
Licensed Practical Nurse1318315,44691100%8.9
Registered Nurse1110213,50191100%8.6
Physical Therapy Aide4048166369%7.4
Clinical Nurse Specialist2026826268%7.1
Mental Health Service Worker2026606268%7.1
Respiratory Therapy Technician4046176774%8.1
Speech Language Pathologist3035226774%7.1
Dietitian1014777178%6.7
RN Director of Nursing3034665763%7.2
Nurse Practitioner1014386268%7.1
Other Dietary Services Staff2024325763%7.4
Administrator1014296167%7
Occupational Therapy Aide1014075560%7.4
Physical Therapy Assistant5053935864%5.3
Qualified Social Worker1011794044%4.5
Medical Director011734651%1.6
Occupational Therapy Assistant011433%1.2

Health Inspection History

Total Health inspections 4
30% below Connecticut average
Connecticut average: 5.7

Last Health inspection on Feb 2025

Total Health citations 22
31% below Connecticut average
Connecticut average: 32.0

5.5 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 17 citations
Complaint investigations 5 citations
Breakdown of citations
Critical Health citations 0
100% below Connecticut average
Connecticut average: 0.3
Serious Health citations 2
186% above Connecticut average
Connecticut average: 0.7
Moderate Health citations 17

Minor Health citations 3
Citations history (last 3 years)
Abuse/Neglect moderate citation Feb 14, 2025
Corrected

Abuse/Neglect moderate citation Feb 14, 2025
Corrected

Abuse/Neglect moderate citation Feb 14, 2025
Corrected

Care Planning moderate citation Feb 14, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Ryders Health Management
Resident Census by Payment Source
87 Total Residents
Medicare 10 (11.5%)
Medicaid 46 (52.9%)
Private Pay/Other 31 (35.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 17.2
66% worse than Connecticut average
Connecticut average: 10.4
Functional decline score 33.7
60% worse than Connecticut average
Connecticut average: 21.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 36.6%
94% above Connecticut average.

Walking Ability Worsened 33.2%
73% above Connecticut average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 31.2%
25% above Connecticut average.
Safety & clinical stability

Falls with Major Injury 3.0%
13% below Connecticut average.

High Risk Residents with Pressure Ulcers 9.0%
96% above Connecticut average.

Urinary Tract Infection 5.3%
216% above Connecticut average.
Emotional & behavioral wellbeing

Depressive Symptoms 1.3%
91% below Connecticut average.

Antipsychotic Use 18.9%
10% above Connecticut average.
Preventive care

Pneumococcal Vaccine 85.5%
2% below Connecticut average.

Influenza Vaccine 100.0%
7% above Connecticut average.
Nutrition & physical health

Lost Too Much Weight 4.4%
31% below Connecticut average.
Short-stay resident measures
Pneumococcal Vaccine 53.1%

24% worse than Connecticut average
Antipsychotic medication increase 0.6%

61% better than Connecticut average
Influenza Vaccine 75.2%

8% better than Connecticut average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Connecticut Seniors

Get financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).

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