Mystic Healthcare

Nursing Home & Skilled Nursing · Mystic, CT

CMS overall rating

475 High St, Mystic, CT 06355 View map

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Mystic Healthcare accepts Medicare, Medicaid, and private pay.

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Mystic Healthcare accepts Medicare, Medicaid, and private pay.

Overview of Mystic Healthcare

Receive the utmost care and assistance with exceptional services from Mystic Healthcare set in the quiet High Street, Mystic, CT, including long-term care, outpatient rehabilitation, sub-acute transitional care, and short-term rehabilitation. The community is dedicated to enhancing seniors’ welfare and quality of life with round-the-clock support from a compassionate and specially-trained team. With its various care services, residents can rest assured of meeting their special needs and preferences while retaining their independence.

Aside from its comprehensive care program, the community also provides various activities and exciting events to ensure residents make the most out of their golden years. Satisfying residents’ cravings and nutritional needs, the community prepares healthy and delicious meals that can be enjoyed with friends. Mystic Healthcare is ideal for seniors looking for diverse care in one place.

Facility Direct Line (860) 536-6070

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Connecticut state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	36m per day	▼ 14% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	47m per day	▼ 6% State avg: 50m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 4m per day	▼ 9% State avg: 2h 17m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 16m per day	▼ 4% State avg: 3h 25m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▼ 22% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	25m per day	▼ 10% State avg: 28m per day · National avg: 29m per day

Capacity and availability

100 days

100-bed community

A larger shared setting that may offer more common spaces and organized community services.

18 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 18 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

84%

Similar to the Connecticut average: 84%

Occupied beds

84 / 100

Average occupied beds in Connecticut homes 102 beds

Facility TypeChronic & Convalescent Nursing Home

IssuanceJanuary 7, 2008

License Number2320

Private Room (19 rooms) $487 per day

Semi-Private Room (81 rooms) $451 per day

Staffing

Key information about the people who lead and staff this community.

Italian Spanish

Admin

3 FTE

Registered Nurse

4 FTE

Licensed Practical Nurse

11 FTE

Nursing Assistant

28 FTE

Recreation

3 FTE

Social Services

1 FTE

Food Service Supervisor

1 FTE

Physical Therapy

4 FTE

Occupational Therapy

4 FTE

Speech Therapy

1 FTE

Dietary

6 FTE

Other Staff

2 FTE

Accept Medicare

Rehabilitation Services

Short-Term Rehab

Short-Term Rehabilitation

Outpatient Rehabilitation

Sub-Acute Transitional Care

Religious ServicesAll Denominations, Catholic, Jehovah\'s Witness

Dining

Since 2019 · 7 years of data 86 deficiencies 22 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Connecticut state average

Overall vs. CT average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	CT Average	vs. CT Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	86	19	This facility has 353% more total deficiencies than a typical Connecticut nursing home (86 vs. CT avg 19).↑ 353% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	CT Average	vs. CT Avg
Total inspections Combined count of all inspections conducted at this facility.	22	13	This facility has had 69% more total inspections than the Connecticut average (22 vs. CT avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 69% more

Inspection breakdown

10routine inspections

1renewal/recertification inspection

1licensing inspection

Show Inspection Reports

Inspections since 2019

Total health inspections 4

State average 5.7

Last Health inspection on Feb 2025

Total health citations

State average 32

Citations per inspection

5.5

State average 5.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 22 citations resulted from standard inspections; and 5 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)

Critical health citations

100% better than State average

State average: 0.3

Serious health citations

186% worse than State average

State average: 0.7

0 critical citations State average: 0.3

2 serious citations State average: 0.7

17 moderate citations State average: 28.8

3 minor citations State average: 2.3

Citations history (last 7 years)

Abuse/Neglect moderate citation Feb 14, 2025

Corrected

Abuse/Neglect moderate citation Feb 14, 2025

Corrected

Abuse/Neglect moderate citation Feb 14, 2025

Corrected

Care Planning moderate citation Feb 14, 2025

Corrected

Total staff 150

Employees 80

Contractors 70

Staff to resident ratio 1.72 : 1

7% fewer staff per resident than Connecticut average

Avg staff/day 45

Average shift 7.8 hours

0% compared with Connecticut average

Total staff hours (quarter) 32,293

Nursing staff breakdown

9.1 hours

8.8 hours

7.8 hours

Contractor staffing

8,000 contractor hours this quarter

Certified Nursing Assistant: 31 Licensed Practical Nurse: 18 Registered Nurse: 6 Respiratory Therapy Technician: 5 Physical Therapy Assistant: 5 Speech Language Pathologist: 2 Physical Therapy Aide: 2 Qualified Social Worker: 1

Staff by category


Certified Nursing Assistant	43	31	74	16,425	92	100%	7.8
Licensed Practical Nurse	10	18	28	5,759	92	100%	8.8
Registered Nurse	13	6	19	3,967	92	100%	9.1
Physical Therapy Aide	0	2	2	829	72	78%	7
Mental Health Service Worker	3	0	3	588	54	59%	7.4
Respiratory Therapy Technician	0	5	5	517	74	80%	5.9
Physical Therapy Assistant	0	5	5	508	68	74%	6.5
Dietitian	1	0	1	486	65	71%	7.5
Nurse Practitioner	1	0	1	476	66	72%	7.2
Occupational Therapy Aide	1	0	1	465	62	67%	7.5
Other Dietary Services Staff	1	0	1	453	60	65%	7.6
RN Director of Nursing	2	0	2	449	63	68%	6.6
Administrator	1	0	1	416	58	63%	7.2
Speech Language Pathologist	0	2	2	405	65	71%	6.2
Clinical Nurse Specialist	3	0	3	315	42	46%	7
Qualified Social Worker	0	1	1	223	50	54%	4.5
Medical Director	1	0	1	14	7	8%	2

74 Certified Nursing Assistant

% of Days 100%

28 Licensed Practical Nurse

% of Days 100%

19 Registered Nurse

% of Days 100%

2 Physical Therapy Aide

% of Days 78%

3 Mental Health Service Worker

% of Days 59%

5 Respiratory Therapy Technician

% of Days 80%

5 Physical Therapy Assistant

% of Days 74%

1 Dietitian

% of Days 71%

1 Nurse Practitioner

% of Days 72%

1 Occupational Therapy Aide

% of Days 67%

1 Other Dietary Services Staff

% of Days 65%

2 RN Director of Nursing

% of Days 68%

1 Administrator

% of Days 63%

2 Speech Language Pathologist

% of Days 71%

3 Clinical Nurse Specialist

% of Days 46%

1 Qualified Social Worker

% of Days 54%

1 Medical Director

% of Days 8%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 17.2

66% worse than Connecticut average

Connecticut average: 10.4

Functional decline score 33.7

60% worse than Connecticut average

Connecticut average: 21.1

Long-stay resident measures

Significantly below average Connecticut avg: 3.4

Need for Help with Daily Activities Increased 36.6%

94% worse than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened 33.2%

73% worse than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence 31.2%

25% worse than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury 3.0%

13% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers 9.0%

96% worse than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection 5.3%

216% worse than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight 4.4%

31% better than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms 1.3%

91% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use 18.9%

10% worse than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine 85.5%

In line with Connecticut average

Connecticut average: 87.5%

Influenza Vaccine 100.0%

7% better than Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days 2.88

37% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days 1.41

8% better than Connecticut average

Connecticut average: 1.53

Short-stay resident measures

Average Connecticut avg: 3.4

Pneumococcal Vaccine 53.1%

24% worse than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase 0.6%

61% better than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine 75.2%

8% better than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay 24.0%

In line with Connecticut average

Connecticut average: 25.0%

Emergency department visits 15.6%

41% worse than Connecticut average

Connecticut average: 11.1%

Falls with major injury 1.2%

49% worse than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge 49.2%

8% worse than Connecticut average

Connecticut average: 53.7%

Successful return to home or community 60.7%

20% better than Connecticut average

Connecticut average: 50.6%

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

75% of new residents, often for short stays.

Typical stay 29 days

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 87

Medicare

11.5% of residents

Medicaid

52.9% of residents

Private pay or other

35.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Mystic Healthcare from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 09/2023.

Occupancy Rate 81.8% ↑ 1.1pp vs 2022

Net Patient Income -$1.6M ↓ ~$744.1K vs 2022

Payroll Costs $6.1M ↓ ~$115.3K vs 2022

Operating Margin -15.8% ↓ 7.1pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	90.3%	85.6%	94.6%	90.6%	82.5%	80.0%	81.0%	82.4%	71.9%	77.1%	80.7%	81.8%
Beds	100	100	100	100	100	100	100	100	100	100	100	100
Net Income	-$601,565	-$293,780	-$200,537	-$382,062	-$18,128	-$302,660	-$273,959	-$408,681	-$765,449	-$162,850	-$853,069	-$1,738,810
Gross Revenue	$12,143,883	$12,255,455	$13,112,832	$12,774,094	$12,786,829	$12,205,587	$12,442,527	$12,529,718	$11,156,059	$12,218,872	$12,773,945	$13,495,113
Operating Expenses	$9,817,903	$9,454,464	$9,797,323	$9,582,374	$9,419,310	$9,289,749	$9,180,797	$9,210,072	$9,384,329	$10,123,394	$11,058,357	$11,947,421
Net Patient Income	-$570,091	-$290,710	-$197,514	-$382,100	-$18,388	-$339,018	-$223,462	-$447,336	-$797,869	-$467,030	-$884,191	-$1,628,293
Net Patient Revenue	$9,247,812	$9,163,754	$9,599,809	$9,200,274	$9,400,922	$8,950,731	$8,957,335	$8,762,736	$8,586,460	$9,656,364	$10,174,166	$10,319,128
Payroll Costs	$6,094,958	$5,992,799	$6,058,357	$5,996,627	$5,804,903	$5,693,549	$5,712,972	$5,846,068	$5,767,819	$5,656,434	$6,168,829	$6,053,498
Operating Margin %	-6.2%	-3.2%	-2.1%	-4.2%	-0.2%	-3.8%	-2.5%	-5.1%	-9.3%	-4.8%	-8.7%	-15.8%
Medicare %	11.6%	13.6%	13.5%	11.9%	12.9%	11.1%	10.7%	9.2%	11.0%	12.3%	9.0%	5.3%
Medicaid %	63.5%	63.9%	65.6%	63.9%	61.5%	62.8%	66.0%	73.6%	68.1%	62.1%	64.2%	64.4%
Private %	24.9%	22.5%	21.0%	24.3%	25.5%	26.1%	23.3%	17.1%	20.9%	25.6%	26.9%	30.3%
Net Patient Revenue/Day	$280	$293	$278	$278	$311	$307	$303	$292	$326	$343	$345	$346
Cost/Day	$297	$303	$284	$290	$312	$318	$311	$306	$357	$360	$375	$400
Avg Length of Stay	158.2 days	138.8 days	153.4 days	116.8 days	99.7 days	133.3 days	136.8 days	122.7 days	144.6 days	123.0 days	115.0 days	100.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Net patient revenue

$10.3M

Net patient income

-$1.6M

For-profit Operated by a single business entity.

Net patient revenue

$10.3M

Net patient income

-$1.6M

Other income

-$110.5K

Payroll costs

$6.1M 58.7% of net patient revenue

Other operating costs

$5.9M

Total costs

$11.9M

What does this home offer?

No pets allowed

Building Type: Single-story

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (75% of admissions), and a typical private pay stay runs around 29 days.

Coverage residents most often arrive under.

Medicare 20%

Private pay 75%

Medicaid 5%

Coverage residents most often leave under.

Medicare 23%

Private pay 66%

Medicaid 11%

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Info below is compiled from CMS reports & the CT Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


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The Suffield House	NH AL	Suffield	128 Facility 128 CT AVG 113 Rank #43 / 119	96.1% Facility 96.1% CT AVG 84 Rank #13 / 104	+14%	3.69 Facility 3.69 CT AVG 3.97 Rank #35 / 65	-87%	-7%	$0 Facility $0 CT AVG $43.8k Rank #1 / 67	14 Facility 14 CT AVG 32.0 Rank #8 / 67	3.5 Facility 3.5 CT AVG 5.8 Rank #9 / 67	-	123	-	2 Facility 2 CT AVG 47 Rank #261 / 264	Suffield Snf Operations Holdings LLC	$18.8MFiscal year ending 09/2023 Facility $18.8MFiscal year ending 09/2023 CT AVG $19.0M Rank #32 / 70	$11.8MFiscal year ending 09/2023 Facility $11.8MFiscal year ending 09/2023 CT AVG $7.2M Rank #21 / 70	62.7%Fiscal year ending 09/2023 Facility 62.7%Fiscal year ending 09/2023 CT AVG 42.4% Rank #29 / 70	75347
Regency House Of Wallingford I	NH HOS MC PC RC SNF	Wallingford (Wallingford Center)	130 Facility 130 CT AVG 113 Rank #39 / 119	93.8% Facility 93.8% CT AVG 84 Rank #27 / 104	+12%	3.47 Facility 3.47 CT AVG 3.97 Rank #47 / 65	-1%	-13%	$0 Facility $0 CT AVG $43.8k Rank #1 / 67	13 Facility 13 CT AVG 32.0 Rank #7 / 67	4.3 Facility 4.3 CT AVG 5.8 Rank #16 / 67	-	122	-	39 Facility 39 CT AVG 47 Rank #161 / 264	Barry Bokow 2012 Family Trust	$19.4MFiscal year ending 09/2023 Facility $19.4MFiscal year ending 09/2023 CT AVG $19.0M Rank #22 / 70	$10.3MFiscal year ending 09/2023 Facility $10.3MFiscal year ending 09/2023 CT AVG $7.2M Rank #24 / 70	53%Fiscal year ending 09/2023 Facility 53%Fiscal year ending 09/2023 CT AVG 42.4% Rank #54 / 70	75261
Essex Meadows	NH AL HOS IL SNF	Essex (Ivoryton)	45 Facility 45 CT AVG 113 Rank #101 / 119	86.7% Facility 86.7% CT AVG 84 Rank #62 / 104	+3%	5.71 Facility 5.71 CT AVG 3.97 Rank #3 / 65	+62%	+44%	$0 Facility $0 CT AVG $43.8k Rank #1 / 67	15 Facility 15 CT AVG 32.0 Rank #10 / 67	5.0 Facility 5.0 CT AVG 5.8 Rank #27 / 67	-	39	-	24 Facility 24 CT AVG 47 Rank #199 / 264	Lcs Essex Meadows Jv LLC	$5.4MFiscal year ending 12/2023 Facility $5.4MFiscal year ending 12/2023 CT AVG $19.0M Rank #31 / 70	$10.8MFiscal year ending 12/2023 Facility $10.8MFiscal year ending 12/2023 CT AVG $7.2M Rank #33 / 70	199.9%Fiscal year ending 12/2023 Facility 199.9%Fiscal year ending 12/2023 CT AVG 42.4% Rank #39 / 70	75322
Mystic Healthcare	NH SNF	Mystic	100 Facility 100 CT AVG 113 Rank #62 / 119	84.0% Facility 84.0% CT AVG 84 Rank #70 / 104	0%	-	+18%	-	$0 Facility $0 CT AVG $43.8k Rank #1 / 67	22 Facility 22 CT AVG 32.0 Rank #24 / 67	5.5 Facility 5.5 CT AVG 5.8 Rank #40 / 67	2	84	-	18 Facility 18 CT AVG 47 Rank #219 / 264	-	$10.3MFiscal year ending 09/2023 Facility $10.3MFiscal year ending 09/2023 CT AVG $19.0M Rank #61 / 70	$6.1MFiscal year ending 09/2023 Facility $6.1MFiscal year ending 09/2023 CT AVG $7.2M Rank #65 / 70	58.7%Fiscal year ending 09/2023 Facility 58.7%Fiscal year ending 09/2023 CT AVG 42.4% Rank #39 / 70	75271

Nursing Home Explorer

What languages are spoken at Mystic Healthcare?

The team at Mystic Healthcare speaks Italian and Spanish.

Is Mystic Healthcare in a walkable area?

Mystic Healthcare has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Mystic Healthcare?

According to CT state health department records, Mystic Healthcare's license number is 2320.

What is the occupancy rate at Mystic Healthcare?

Mystic Healthcare's occupancy is 84%.

How long has Mystic Healthcare been in business?

Mystic Healthcare has been operating for approximately 18 years, based on available licensing and registration records.

Are pets allowed at Mystic Healthcare?

No, Mystic Healthcare has a no-pet policy.

Does Mystic Healthcare operate as a for-profit or non-profit?

Mystic Healthcare is registered as a for-profit in CT.

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Mystic Healthcare

Overview of Mystic Healthcare

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Room costs

Staffing

Languages Spoken

Staff Details (State Data)

Payment & Insurance

Therapy & Rehabilitation

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Mystic Healthcare

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

74 Certified Nursing Assistant

28 Licensed Practical Nurse

19 Registered Nurse

2 Physical Therapy Aide

3 Mental Health Service Worker

5 Respiratory Therapy Technician

5 Physical Therapy Assistant

1 Dietitian

1 Nurse Practitioner

1 Occupational Therapy Aide

1 Other Dietary Services Staff

2 RN Director of Nursing

1 Administrator

2 Speech Language Pathologist

3 Clinical Nurse Specialist

1 Qualified Social Worker

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Primarily short stays

Admissions

Discharges

Places of interest near Mystic Healthcare

Calculate Travel Distance to Mystic Healthcare

Compare Nursing Homes around the area

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