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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Receive the utmost care and assistance with exceptional services from Mystic Healthcare set in the quiet High Street, Mystic, CT, including long-term care, outpatient rehabilitation, sub-acute transitional care, and short-term rehabilitation. The community is dedicated to enhancing seniors’ welfare and quality of life with round-the-clock support from a compassionate and specially-trained team. With its various care services, residents can rest assured of meeting their special needs and preferences while retaining their independence.
Aside from its comprehensive care program, the community also provides various activities and exciting events to ensure residents make the most out of their golden years. Satisfying residents’ cravings and nutritional needs, the community prepares healthy and delicious meals that can be enjoyed with friends. Mystic Healthcare is ideal for seniors looking for diverse care in one place.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 34m per day | ▼ 19% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 48m per day | ▼ 4% State avg: 50m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 25m per day | ▲ 6% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 34m per day | ▲ 4% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 20% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 26m per day | ▼ 7% State avg: 28m per day · National avg: 29m per day |
Similar to the Connecticut average: 84%Key information about the people who lead and staff this community.
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 58 | 19 | This facility has 205% more total deficiencies than a typical Connecticut nursing home (58 vs. CT avg 19).↑ 205% worse |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 8.3 | 2.7 | This facility has 207% more deficiencies per year than a typical Connecticut nursing home (8.3 vs. CT avg 2.7).↑ 207% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.8 | 1.5 | This facility has 220% more deficiencies per inspection than a typical Connecticut nursing home (4.8 vs. CT avg 1.5).↑ 220% worse |
Inspections
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 12 | 13 | This facility has 8% fewer total inspections than a typical Connecticut nursing home (12 vs. CT avg 13).↓ 8% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Mystic Healthcare & Rehabilitation Center’s inspection record is mixed, showing ongoing issues with abuse reporting, care planning, and resident safety despite some corrected violations. The most recent inspection on November 25, 2025, cited two deficiencies for failure to protect residents from verbal abuse and to timely report suspected abuse, resulting in staff termination. Earlier investigations documented harm-level findings in April 2025 related to inadequate wound care and supervision, while follow-up visits in mid-2025 confirmed some prior violations were corrected but did not resolve all concerns.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsConnecticut average 5.7
Last Health inspection on Feb 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 22 citations resulted from standard inspections; and 5 of 22 resulted from complaint investigations.
100% better than Connecticut averageConnecticut average: 0.3
186% worse than Connecticut averageConnecticut average: 0.7
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
7% worse than Connecticut average
0% compared with Connecticut average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
8,000 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 43 | 31 | 74 | 16,425 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 10 | 18 | 28 | 5,759 | 92 | 100% | 8.8 |
| Registered Nurse | 13 | 6 | 19 | 3,967 | 92 | 100% | 9.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 829 | 72 | 78% | 7 |
| Mental Health Service Worker | 3 | 0 | 3 | 588 | 54 | 59% | 7.4 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 517 | 74 | 80% | 5.9 |
| Physical Therapy Assistant | 0 | 5 | 5 | 508 | 68 | 74% | 6.5 |
| Dietitian | 1 | 0 | 1 | 486 | 65 | 71% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 476 | 66 | 72% | 7.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 465 | 62 | 67% | 7.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 453 | 60 | 65% | 7.6 |
| RN Director of Nursing | 2 | 0 | 2 | 449 | 63 | 68% | 6.6 |
| Administrator | 1 | 0 | 1 | 416 | 58 | 63% | 7.2 |
| Speech Language Pathologist | 0 | 2 | 2 | 405 | 65 | 71% | 6.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 315 | 42 | 46% | 7 |
| Qualified Social Worker | 0 | 1 | 1 | 223 | 50 | 54% | 4.5 |
| Medical Director | 1 | 0 | 1 | 14 | 7 | 8% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.2
66% worse than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
33.7
60% worse than Connecticut averageConnecticut average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
36.6%
94% worse than Connecticut averageConnecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
33.2%
73% worse than Connecticut averageConnecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.2%
25% worse than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
13% better than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
9.0%
96% worse than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
5.3%
216% worse than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
4.4%
31% better than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
1.3%
91% better than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
18.9%
10% worse than Connecticut averageConnecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
85.5%
In line with Connecticut averageConnecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Connecticut averageConnecticut average: 93.5%
Number of hospitalizations per 1,000 long-stay resident days.
2.88
37% worse than Connecticut averageConnecticut average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.41
8% better than Connecticut averageConnecticut average: 1.53
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.1%
24% worse than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
61% better than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.2%
8% better than Connecticut averageConnecticut average: 69.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
In line with Connecticut averageConnecticut average: 25.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.6%
41% worse than Connecticut averageConnecticut average: 11.1%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
49% worse than Connecticut averageConnecticut average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
49.2%
8% worse than Connecticut averageConnecticut average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
60.7%
20% better than Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
20% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
87Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Mystic Healthcare based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #67 / 72Payroll — State benchmarkedThis home is ranked 67th out of 72 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total Residents: 100
Building Type: Single-story
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
1.4 miles from city center
Estimated distance in miles from Mystic's city center to Mystic Healthcare's address, calculated via Google Maps.
Add your location
Mystic Healthcare is located in Mystic, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
| StoneRidge Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mystic | 58 | 70.4% | -16% | 5.68 | +138% | +43% | $8.0k | 5 | 1.7 | 1 | 34 | 24 | Mystic Ct Senior Holdings, LLC | $29.8M | $12.5M | 41.9% | 75437 | ||||
| Mystic Healthcare |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mystic | 100 | 81.8% | -3% | - | +18% | - | $0 | 22 | 5.5 | 2 | 83 | 18 | - | $13.4M | $6.1M | 45.2% | 75271 |
Mystic Healthcare is in the Mystic neighborhood of Mystic.
The team at Mystic Healthcare speaks Italian and Spanish.
Mystic Healthcare has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to CT state health department records, Mystic Healthcare's license number is 2320.
According to CT state health department records, Mystic Healthcare's license expires on June 30, 2026.
Mystic Healthcare's occupancy is 84%.
Mystic Healthcare is located at 475 High St, Mystic, CT 06355, United States.
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