Inspection Reports for
New Alamo Residence Home

836 Stone Valley Rd, Alamo, CA 94507, CA, 94507

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 4.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

20% worse than California average
California average: 4 deficiencies/year

Deficiencies per year

16 12 8 4 0
2021
2022
2023
2024
2025
2026

Census

Latest occupancy rate 100% occupied

Based on a February 2026 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy over time

0 3 6 9 12 Dec 2021 Mar 2023 Mar 2025 Feb 2026

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 13 Date: Feb 4, 2026

Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements for the New Alamo Residence Home.

Findings
The inspection identified multiple deficiencies including unsecured medications and cleaning supplies, blocked fire exit, lack of non-skid mats in bathrooms, hot water temperature exceeding limits, inadequate food supply and nutrition, lack of planned activities, incomplete resident appraisals, and staff training deficiencies. Immediate and repeat civil penalties were assessed.

Deficiencies (13)
Unsecured cleaning solutions and sharp objects accessible to residents.
Unsecured prescription and PRN medications accessible to residents.
Fire exit from living room slider blocked with a stick preventing door opening inside.
Hot water temperature over 120 degrees Fahrenheit in 1 of 2 bathrooms.
No slip-resistant mats in showers.
Unsupervised burning candle in resident's room.
Storage area with PPE and supplies covered in rat droppings.
Two out of three staff do not have required yearly training up to date.
Facility does not have planned activities or activity calendar.
Facility does not have enough food and variety to meet nutritional needs.
Insufficient supply of nonperishable foods for one week.
Three out of six residents do not have up to date physician appraisals.
Resident R6 has full bed rails without required documentation or exception.
Report Facts
Civil penalty: 500 Civil penalty: 250 Census: 6 Total capacity: 6

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorMet with Licensing Program Analyst during inspection.
Steven BagunasCaregiverApproved to sign off on report in absence of Administrator.

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 2 Date: Aug 8, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by complaints received on 2025-02-20 regarding staff not maintaining comfortable temperature for residents and inadequate food services, as well as allegations of staff throwing items at residents, inappropriate speech, and soliciting monetary gifts.

Complaint Details
The complaint investigation was substantiated for allegations related to temperature and food supply deficiencies. Allegations regarding staff throwing items at residents, inappropriate speech, and soliciting monetary gifts were unsubstantiated due to insufficient evidence.
Findings
The investigation substantiated the allegations that the facility did not maintain a comfortable temperature (observed at 64 degrees F) and did not have the required food supplies (2 days perishables and 7 days non-perishables). Allegations of staff throwing items, inappropriate speech, and soliciting gifts were unsubstantiated due to lack of evidence. The facility corrected the temperature and food supply deficiencies during subsequent visits.

Deficiencies (2)
Facility did not maintain a comfortable temperature at all times; observed temperature was 64 degrees F, below the required minimum of 68 degrees F.
Facility did not maintain required supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days.
Report Facts
Facility temperature: 64 Food supply requirements: 2 Food supply requirements: 7

Employees mentioned
NameTitleContext
Meeran SaxenaLicenseeMet with Licensing Program Analyst during investigation and named as facility administrator.
Alona GomezLicensing Program AnalystConducted the complaint investigation and authored the report.
Yvonne Flores-LariosLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation.

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 2 Date: Aug 8, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by complaints received on 2025-02-20 regarding staff not maintaining a comfortable temperature for residents and not providing adequate food services, as well as allegations of staff throwing items at residents, speaking inappropriately, and soliciting monetary gifts.

Complaint Details
The complaint investigation was substantiated for allegations that staff did not maintain a comfortable temperature and did not provide adequate food services. Allegations that staff threw an item at a resident, spoke inappropriately, and solicited monetary gifts were unsubstantiated due to insufficient evidence.
Findings
The investigation substantiated the allegations related to inadequate temperature control and insufficient food supplies, with the facility observed at 64 degrees Fahrenheit and lacking required perishables and non-perishable foods. Allegations of staff throwing items, inappropriate speech, and soliciting gifts were unsubstantiated due to lack of credible evidence.

Deficiencies (2)
Facility did not maintain a comfortable temperature at all times; observed temperature was 64 degrees F, below the required minimum of 68 degrees F.
Facility did not maintain required supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days.
Report Facts
Facility temperature: 64 Required perishables supply: 2 Required non-perishables supply: 7 Census: 6 Total capacity: 6

Employees mentioned
NameTitleContext
Meeran SaxenaLicensee/AdministratorMet with during investigation and named in findings
Alona GomezLicensing Program AnalystConducted the complaint investigation
Yvonne Flores-LariosSupervisorSupervisor overseeing the investigation

Inspection Report

Annual Inspection
Census: 4 Capacity: 6 Deficiencies: 0 Date: Mar 14, 2025

Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by Licensing Program Analyst A. Gomez to evaluate compliance with licensing requirements.

Findings
The facility was found to be in compliance with no deficiencies cited. The inspection included a tour of the facility, review of resident and staff records, and verification of safety equipment and emergency preparedness.

Report Facts
Bedrooms: 8 Residents' bedrooms occupied: 4 Staff bedrooms occupied: 2 Hot water temperature: 117.2 Fire extinguisher purchase date: Jan 25, 2025 Emergency Disaster Plan posted date: Nov 24, 2024 Emergency disaster drill date: Mar 2, 2025 Residents' records reviewed: 4 Staff records reviewed: 3 Staff with current first aid training: 3

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorMet with Licensing Program Analyst during inspection
Alona GomezLicensing Program AnalystConducted the inspection
Yvonne Flores-LariosLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 0 Date: Feb 15, 2024

Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.

Findings
The facility was toured and inspected with no deficiencies cited. Safety features such as fire clearance, smoke detectors, and emergency plans were verified. Staff training records were reviewed and found mostly current.

Report Facts
Staff records reviewed: 3 Staff with current first aid training: 2 Staff with CPR training per shift: 1 Fire extinguisher service date: Mar 17, 2023 Emergency Disaster Plan last updated: Mar 23, 2023 Fire drill last conducted: Dec 18, 2023

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorMet with Licensing Program Analyst during inspection

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 7 Date: Mar 15, 2023

Visit Reason
Unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing regulations and facility safety standards.

Findings
The inspection found multiple deficiencies including unlocked hazardous chemicals and medications accessible to residents, expired staff first aid training, incomplete resident records, lack of quarterly emergency drills, and an outdated fire extinguisher service date. All deficiencies were cited with plans of correction and some were cleared during the visit.

Deficiencies (7)
Unlocked Clorox, drain cleaner, and oxy cleaner stored underneath bathroom sink cabinet posing immediate health and safety risk.
Unlocked Tylenol stored inside medication cabinet in resident R2's bathroom posing immediate health and safety risk.
R3's sliding screen door is off track and in disrepair.
Staff member S1's first aid training expired December 2020.
Quarterly emergency drills for each shift were not completed; last drill was in 2019.
Resident records are not maintained and available to Licensing Program Analysts.
Fire extinguisher was last serviced on 01/09/2022, posing potential safety risk.
Report Facts
Residents present: 6 Staff present: 4 Facility capacity: 6 Deficiency due date: Mar 16, 2023 Deficiency due date: Mar 20, 2023 Deficiency due date: Mar 24, 2023 Deficiency due date: Mar 31, 2023

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorMet with Licensing Program Analysts during inspection and responsible for corrective actions
Lizette FranciscoLicensing Program AnalystConducted inspection and authored report
Harpreet HumpalLicensing Program ManagerSupervisor overseeing the inspection
S1Staff member with expired first aid training cited in deficiency

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: Jun 24, 2022

Visit Reason
The visit was an unannounced Case Management inspection conducted as part of an investigation for complaint #15-AS-20211222084738 regarding fingerprint clearance of staff.

Complaint Details
Investigation for complaint #15-AS-20211222084738 found staff member S1 not fingerprint cleared and working at the facility, with conflicting employment dates noted. The deficiency was substantiated.
Findings
A deficiency was found where staff member S1 was working at the facility without fingerprint clearance since November 2021, posing an immediate health and safety risk. A $500 civil penalty was assessed.

Deficiencies (1)
Staff member S1 employed and working without fingerprint clearance since November 2021.
Report Facts
Civil penalty amount: 500

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorAdministrator present during inspection and authorized Care Staff to sign report.
Irene JosephCare StaffGreeted Licensing Program Analyst and signed report.
Lizette FranciscoLicensing Program AnalystConducted the inspection and signed the report.
Harpreet HumpalLicensing Program ManagerNamed as Licensing Program Manager on report.

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 1 Date: Jun 24, 2022

Visit Reason
Unannounced annual infection control inspection conducted to assess compliance with health and safety regulations, including COVID-19 protocols.

Findings
The facility generally maintained infection control measures such as screening, hand washing stations, and PPE supplies. However, a deficiency was found regarding a staff member (S1) lacking a COVID-19 vaccination exemption and not undergoing required weekly COVID-19 testing.

Deficiencies (1)
Staff member S1 employed since March 2022 does not have a COVID-19 vaccination exemption on file and is not undergoing weekly COVID-19 testing as required by Public Health Orders.
Report Facts
Capacity: 6 Census: 6 Plan of Correction Due Date: Jul 8, 2022

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorFacility administrator present during inspection
Irene JosephCare StaffCare staff who greeted Licensing Program Analyst and authorized to sign report
Lizette FranciscoLicensing Program AnalystConducted the inspection and authored the report
Harpreet HumpalLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: Jun 24, 2022

Visit Reason
The visit was an unannounced Case Management inspection conducted as part of an investigation for complaint #15-AS-20211222084738 regarding fingerprint clearance of an employee.

Complaint Details
Investigation of complaint #15-AS-20211222084738 found that employee S1 was not fingerprint cleared and was working at the facility, which was substantiated. The deficiency was dismissed after S1 was removed from the facility on 12/22/2021.
Findings
The Department found that an employee (S1) was working at the facility without fingerprint clearance since November 2021, posing an immediate health and safety risk. A $500 civil penalty was assessed.

Deficiencies (1)
Employee S1 was employed and working at the facility without fingerprint clearance since November 2021, violating California Code of Regulations Title 22.
Report Facts
Civil Penalty: 500

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorFacility administrator present during inspection
Irene JosephCare StaffCare Staff greeted Licensing Program Analyst and authorized to sign report
Lizette FranciscoLicensing Program AnalystConducted the inspection and authored the report
Harpreet HumpalSupervisorSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: Dec 27, 2021

Visit Reason
The inspection was conducted as a result of the Department receiving a Priority 1 complaint (#15-AS-20211222084738) to perform a Health and Safety Inspection.

Complaint Details
The visit was triggered by a Priority 1 complaint (#15-AS-20211222084738).
Findings
The Licensing Program Analyst toured the facility and observed compliance with food supply, smoke detectors, carbon monoxide detectors, fire extinguishers, and staffing. However, a deficiency was found where an individual (S1) was fingerprint cleared but not associated with the facility, posing a potential health and safety risk.

Deficiencies (1)
S1 is fingerprint cleared but not associated with the facility, violating criminal record clearance requirements.
Report Facts
Capacity: 6 Census: 6 Plan of Correction Due Date: Dec 29, 2021

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorMet with Licensing Program Analyst during inspection
Lizette FranciscoLicensing Program AnalystConducted the inspection and authored the report
Harpreet HumpalLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: Dec 27, 2021

Visit Reason
Unannounced complaint investigation visit conducted due to allegation that a Registered Sex Offender (RSO) was allegedly associated or present at the facility.

Complaint Details
The complaint alleged that a Registered Sex Offender was associated or present at the facility. The allegation was substantiated based on interviews, document review, and observation. The RSO was confirmed to have been residing and employed at the facility since November 2021. The RSO left the facility before the inspection visit. The substantiation was based on the preponderance of evidence standard.
Findings
The investigation substantiated that a Registered Sex Offender was residing and employed at the facility, posing an immediate health and safety risk. The RSO had been present since November 2021 but left the facility prior to the inspection visit. An immediate $500 civil penalty was assessed.

Deficiencies (1)
1569.17(c)(3) Fingerprints and criminal records: Failure to act immediately to terminate employment and remove a person convicted of a sex offense against a minor from the residential care facility for the elderly.
Report Facts
Civil penalty amount: 500 Capacity: 6 Census: 6

Employees mentioned
NameTitleContext
Meeran SaxenaAdministratorInterviewed during investigation and named in findings related to knowledge of RSO presence.
Lizette FranciscoLicensing Program AnalystConducted the complaint investigation visit and authored the report.
Harpreet HumpalLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation.

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