Facility type
Residential Care Facility
Status
Active
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
New Dawn Retirement Center
New Dawn Rehabilitation and Healthcare Center is located in Dover, Ohio. It offers rehabilitation services, assisted living, and independent living. The facility focuses on the individual needs of each resident, ensuring they feel wanted, cared for, and productive.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
32
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
51.1%
Residents per day (avg)
71
Occupancy rate
51.1%
Residents per day (avg)
71
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
37% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
31% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$25.8M
Surplus of revenue
$309.6K
Voluntary non-profit community
Operated by a church.
Home revenue
$25,803,541.00
Surplus of revenue
$309,626.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$25.5M
32-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
License details
County:
TUSCARAWAS
Additional licensing details
CMS Certification Number:
365990
Ownership & operating entity
New Dawn Retirement Center is administrated by Perry Hershberger.
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
JAIME MANACK
Care Services
Nursing Services
Rehabilitation Services
Independent Living
Licensed Nurses/CNAs
Contact Information
Email:
[email protected]
Fax:
(330) 343-5526
Programs & Activities
Specific Programs
Rehab & Nursing Center, Assisted Living, Independent Living
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Latest inspection
Date:July 15, 2025
0 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Ohio average: 2 citations
Health Inspection History
Inspections
Total health inspections
12
Ohio average 6.7
Last Health inspection on Aug 2025
Total health citations
54
Ohio average 30.9
Citations per inspection
4.5
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 54 citations resulted from standard inspections; and 22 of 54 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
0
0
100% better than Ohio averageOhio average: 0.9
0 critical citations
0 serious citations
54 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 28, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 28, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Ohio The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Anna Maria of Aurora, Inc.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
AURORA
204
89.7%
+14%
3.78
+7%
0
7
1
91
Norton Bros. Holding Company
$19,4M
$7,2M
37.2%
365072
New Dawn Retirement Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
DOVER
151
51.1%
-35%
3.57
+1%
0
54
0
71
Byf Investments Llc
$24,6M
$3,9M
15.8%
365990
Abbington of Pickerington Partners
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
PICKERINGTON
48
-
-
-
-
0
0
0
-
-
-
-
-
-
Alpine House of Maple Heights
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MAPLE HEIGHTS
95
-
-
-
-
0
0
0
-
-
-
-
-
-
Amherst Meadows Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NE MASSILLON
44
-
-
-
-
0
0
0
-
-
-
-
-
-
Places of interest near New Dawn Retirement Center
0.0 miles from city center
865 EAST IRON AVENUE, DOVER, OH 44622
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
223
Employees
104
Contractors
119
Staff to resident ratio
2.93:1
37% better than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
44
Average shift
8.5 hours
5% better than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
34,033
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
147
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
13.4%
4,548 contractor hours this quarter
Certified Nursing Assistant: 97
Licensed Practical Nurse: 22
Staff by category
| Certified Nursing Assistant | 50 | 97 | 147 | 18,151 | 91 | 100% | 9.6 |
| Licensed Practical Nurse | 20 | 22 | 42 | 6,135 | 91 | 100% | 9.2 |
| Registered Nurse | 6 | 0 | 6 | 2,376 | 91 | 100% | 8.3 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,508 | 91 | 100% | 7.6 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,242 | 79 | 87% | 5.5 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,113 | 79 | 87% | 5.1 |
| Occupational Therapy Aide | 2 | 0 | 2 | 976 | 70 | 77% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 449 | 57 | 63% | 7.9 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 256 | 64 | 70% | 4 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 221 | 44 | 48% | 5 |
| Qualified Social Worker | 2 | 0 | 2 | 141 | 54 | 59% | 2.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 106 | 40 | 44% | 2.6 |
147 Certified Nursing Assistant
% of Days
100%
42 Licensed Practical Nurse
% of Days
100%
6 Registered Nurse
% of Days
100%
4 Other Dietary Services Staff
% of Days
100%
4 Physical Therapy Aide
% of Days
87%
7 Speech Language Pathologist
% of Days
87%
2 Occupational Therapy Aide
% of Days
77%
1 Nurse Practitioner
% of Days
65%
1 Therapeutic Recreation Specialist
% of Days
63%
1 Mental Health Service Worker
% of Days
63%
1 Administrator
% of Days
59%
1 Clinical Nurse Specialist
% of Days
70%
2 Respiratory Therapy Technician
% of Days
48%
2 Qualified Social Worker
% of Days
59%
2 Physical Therapy Assistant
% of Days
44%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
76 residents
Residents by payment source
Medicare
5 residents (6.6%)
Medicaid
41 residents (53.9%)
Private pay or other
30 residents (39.5%)
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
14% worse than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
23% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.7%
Percent of long-stay residents whose need for help with daily activities has increased
3.7%
46% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.6%
Percent of long-stay residents whose ability to move independently worsened
5.6%
37% better than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
10% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
75% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.6%
Percent of long-stay high risk residents with pressure ulcers
3.6%
7% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.4%
Percent of long-stay residents who lose too much weight
14.4%
131% worse than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
24.5%
Percent of long-stay residents who have depressive symptoms
24.5%
In line with Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
1.4%
Percent of long-stay residents who received an antipsychotic medication
1.4%
83% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
In line with Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
8% worse than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.5%
38% worse than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
36.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
36.7%
51% worse than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for New Dawn Retirement Center based on CMS SNF Cost Reports.
Occupancy Rate
51.1%
↑ 0.3pp vs 2022
Net Income
$309,626
↑ ~$195K vs 2022
Total Payroll
$4,487,919
↓ ~$6K vs 2022
Profit Margin
1.3%
↑ 0.8pp vs 2022
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