1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
New Dawn Retirement Center offers nursing home, assisted living, hospice care, independent living, memory care, and skilled nursing in Dover, Ohio. Assisted living includes help with bathing, dressing, medication, and other daily tasks while a resident keeps an apartment. Independent living provides private living with community services but no daily care.
Memory care is provided in a secured setting with supervision. Skilled nursing includes licensed nursing care on site around the clock, while hospice care focuses on comfort during the end of life. With several care levels available, New Dawn can suit a resident whose needs grow over time without requiring a move to another community.
New Dawn has 32 beds, making it a smaller community where residents and staff can get to know one another. The community also offers rehabilitation services through its Rehab & Nursing Center program. Total nurse staffing is 3 hours and 55 minutes per resident per day, representing the daily hands on nursing time allocated to each resident.
Medicare, Medicaid, and private pay are accepted, and Perry Hershberger serves as administrator. A Walk Score of 76 places the area in the very walkable band, so most errands can be completed on foot. A resident who no longer drives can still reach shops, a pharmacy, or cafes independently.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Data period: Q4 2025 (October 1 – December 31, 2025).
This nursing home is ranked 45th out of 170 nursing homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 55mStandout metric: LPN / LVN is +19% above Ohio average
3 of 6 metrics below Ohio average
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 10 are the facility's own employees; no agency contractors work in this role.
10 staff · 7.9-hour shifts
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 33 total: 18 of the facility's own employees and 15 agency contractors.
33 staff · 8.6-hour shifts
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 142 total: 53 of the facility's own employees and 89 agency contractors.
142 staff · 9.3-hour shifts
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
212
108 employees · 104 contractors · 45 on an average day
212 total staff / 76 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.79 : 1
↑ 41% · OH 1.98This facility: 2.79 staff per resident, 41% above the Ohio average of 1.98 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
212 staff ÷ 76 residents
See full Ohio ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.3 h
↑ 2% · OH 8.1 hThis facility: 8.3 h, 2% above the Ohio average of 8.1 h (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
34,254 staff hours this quarter
See full Ohio ranking →88.1% of staff hours were worked by the facility's own employees
Ohio average: 90.4% · Contractors this quarter: Certified Nursing Assistant (89), Licensed Practical Nurse (15)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
32
Rank #167 / 183Bed count — State benchmarked This nursing home is ranked 167th out of 183 nursing homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #13 / 231Walk Score — State benchmarked This nursing home is ranked 13th out of 231 nursing homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
New Dawn Retirement Center is administered by Perry Hershberger.
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
100% corrected
62 of 62 citations corrected Latest inspection: Jun 17, 2026 · 5 citations, all corrected
Most cited category: Quality of Life & Care, 20 of 62 citations · 10 categories in total
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Showing the 50 most recent of 62 citations.
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 62 citations resulted from standard inspections; and 30 of 62 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
How residents at this home fare on health outcomes and preventive care, compared with the Ohio average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
3
/ 5
Average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
4.9
Score · lower is better
↑ 1% · OH 4.8This facility: 4.9, 1% above the OH average of 4.8 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
5.8
Score · lower is better
↓ 48% · OH 11.1This facility: 5.8, 48% below the OH average of 11.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 7 better, 3 worse, 1 near OH average
3 short-stay measures: 1 better, 2 worse
People who live at the home · 11 measures
Percent of long-stay residents whose need for help with daily activities has increased
1.0%
↓ 81% · OH 5.3This facility: 1.0, 81% below the OH average of 5.3 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
3.2%
↓ 48% · OH 6.1This facility: 3.2, 48% below the OH average of 6.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.1%
↓ 39% · OH 21.4This facility: 13.1, 39% below the OH average of 21.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.0%
↓ 100% · OH 0.4This facility: 0.0, 100% below the OH average of 0.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
↓ 45% · OH 3.2This facility: 1.8, 45% below the OH average of 3.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
3.1%
↓ 9% · OH 3.4This facility: 3.1, 9% below the OH average of 3.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
15.4%
↑ 148% · OH 6.2This facility: 15.4, 148% above the OH average of 6.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
63.4%
↑ 111% · OH 30.1This facility: 63.4, 111% above the OH average of 30.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
1.3%
↓ 85% · OH 8.8This facility: 1.3, 85% below the OH average of 8.8 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.8%
↓ 2% · OH 92.7This facility: 90.8, 2% below the OH average of 92.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
↓ 8% · OH 94.5This facility: 87.1, 8% below the OH average of 94.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Rehab and recovery after a hospital stay · 3 measures
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · OH 1.2This facility: 0.0, 100% below the OH average of 1.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
39.1%
↓ 50% · OH 78.5This facility: 39.1, 50% below the OH average of 78.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
36.7%
↓ 51% · OH 75.6This facility: 36.7, 51% below the OH average of 75.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
20% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
40% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Total residents
76Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
New Dawn Retirement Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 170 Ohio nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Losing money on care, and more than last year
−13.1% operating margin
−2.5 pts vs prior year
An operating loss in 6 of the last 8 reported years. Other income ($0.1M) trims the net loss to −$1.0M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Ohio homes
48.6% payroll share of revenue
OH average 54.7%Rank #130 / 170Payroll % of net patient revenue — State benchmarked This nursing home is ranked 130th out of 170 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.0M while revenue rose $0.8M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Ohio homes.
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2015 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $8.8M | +$0.8M | Trend 20152024 | OH median $9.8M | Rank in OH Rank #99 / 170Net patient revenue — State benchmarked This nursing home is ranked 99th out of 170 nursing homes we track in Ohio for net patient revenue. Shows this facility's net patient revenue compared to the Ohio average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 42% of homes | Below OH median Higher net patient revenue than 42% of OH homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $10.0M | +$1.1M | Trend 20152024 | OH median — | Rank in OH Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.2M | −$0.3M | Trend 20152024 | OH median — | Rank in OH Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −13.1% | −2.5 pts | Trend 20152024 | OH median — | Rank in OH Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | OH median — | Rank in OH Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.0M | −$1.3M | Trend — | OH median — | Rank in OH Not ranked | Loss The bottom line is below zero even after other income. |
Spends less of revenue on staff than most Ohio homes
| Metric | FY 2024 | vs prior year | Trend 2015 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $4.3M | +$0.0M | Trend 20152024 | OH median $5.4M | Rank in OH Rank #111 / 170Payroll costs — State benchmarked This nursing home is ranked 111th out of 170 nursing homes we track in Ohio for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Ohio average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 35% of homes | Below OH median Higher payroll than 35% of OH homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 48.6% | −4.8 pts | Trend 20152024 | OH median 53.9% | Rank in OH Rank #130 / 170Payroll % of net patient revenue — State benchmarked This nursing home is ranked 130th out of 170 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 24% of homes | 6.1 pts under OH average The OH average is 54.7% of revenue. Within 3 points of it reads as near the average. |
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Ohio payroll average.
% of net patient revenue
Payroll share Operating margin OH payroll average No report
| Metric | 2015 | 2016 | 2017 | 2018 | 2019no report | 2020no report | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $7.2M | $7.3M | $6.4M | $6.4M | $6.9M | $7.9M | $8.0M | $8.8M | ||
| Operating expenses | $7.2M | $7.3M | $6.6M | $6.6M | $6.9M | $8.3M | $8.9M | $10.0M | ||
| Net patient income | −$0.1M | $0.0M | −$0.2M | −$0.3M | $0.0M | −$0.3M | −$0.9M | −$1.2M | ||
| Operating margin | −0.7% | 0.4% | −2.8% | −4.2% | 0.5% | −4.2% | −10.7% | −13.1% | ||
| Net income | $0.1M | $0.1M | −$0.1M | −$0.1M | $1.0M | $0.1M | $0.3M | −$1.0M | ||
| Payroll costs | $4.0M | $4.1M | $3.6M | $3.7M | $3.1M | $4.1M | $4.3M | $4.3M | ||
| Payroll share of revenue | 56.0% | 56.0% | 56.7% | 57.5% | 44.1% | 51.9% | 53.4% | 48.6% | ||
| Beds | 99 | 99 | 99 | 99 | 98 | 151 | 151 | 98 | ||
| Gross revenue | $7.6M | $7.6M | $6.6M | $6.9M | $22.2M | $24.3M | $24.6M | $27.1M | ||
| Salaries | $3.4M | $3.5M | $3.1M | $3.0M | $2.7M | $3.6M | $3.9M | $3.8M | ||
| Wage-related costs | $0.6M | $0.6M | $0.6M | $0.6M | $0.4M | $0.6M | $0.4M | $0.4M | ||
| Contract labor | $0.6M | $0.7M | $0.6M | $0.7M | $0.3M | $0.4M | $0.2M | $0.7M | ||
| Other operating costs | $3.2M | $3.2M | $3.0M | $3.0M | $3.8M | $4.2M | $4.6M | $5.7M | ||
| Net patient revenue per day | $222 | $237 | $252 | $248 | $318 | $284 | $284 | $332 | ||
| Cost per day | $224 | $236 | $259 | $259 | $316 | $296 | $315 | $376 | ||
| Average length of stay | 91.5 days | 81.9 days | 74.5 days | 73.6 days | 81.6 days | 93.9 days | 99.3 days | 113.2 days |
Showing 2024–2022 · scroll sideways for 7 earlier years
Earlier and partial years are in the download. Download CSV
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under private pay (40% of admissions), and a typical private pay stay runs around 3 - 4 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Dover's city center to New Dawn Retirement Center's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 54.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Westlake Village | NH AL CCRC IL MC SNF | Westlake | 60
Facility
60
OH AVG
82
Rank
#114 / 183 |
91.8%
Facility
91.8%
OH AVG
85%
Rank
#25 / 152 | +8% | 4.42
Facility
4.42
OH AVG
3.48
Rank
#23 / 170 | +18% | +27% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 9
Facility
9
OH AVG
31.2
Rank
#15 / 172 | 1.8
Facility
1.8
OH AVG
4.8
Rank
#6 / 172 | - | 55 | A+ |
25
Facility
25
OH AVG
42
Rank
#171 / 231 | Labeed Diab | $21.3MFiscal year ending 12/2024
Facility
$21.3MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#7 / 170 | $11.0MFiscal year ending 12/2024
Facility
$11.0MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#7 / 170 | 51.6%Fiscal year ending 12/2024
Facility
51.6%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#102 / 170 | 366373 | ||||
| Genoa Retirement Village | NH ADC AL IL MC SNF | Genoa | 68
Facility
68
OH AVG
82
Rank
#107 / 183 |
94.4%
Facility
94.4%
OH AVG
85%
Rank
#38 / 152 | +11% | 3.06
Facility
3.06
OH AVG
3.48
Rank
#116 / 170 | +79% | -12% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 15
Facility
15
OH AVG
31.2
Rank
#40 / 172 | 3.8
Facility
3.8
OH AVG
4.8
Rank
#62 / 172 | - | 64 | A+ |
17
Facility
17
OH AVG
42
Rank
#194 / 231 | Michelle Vernon | $12.8MFiscal year ending 12/2024
Facility
$12.8MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#42 / 170 | $6.5MFiscal year ending 12/2024
Facility
$6.5MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#43 / 170 | 50.8%Fiscal year ending 12/2024
Facility
50.8%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#111 / 170 | 365663 | ||||
| Shepherd of the Valley – Howland | NH AL IL MC RC SNF | Warren | 35
Facility
35
OH AVG
82
Rank
#161 / 183 | - | - | 4.60
Facility
4.60
OH AVG
3.48
Rank
#35 / 170 | -35% | +32% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 11
Facility
11
OH AVG
31.2
Rank
#21 / 172 | 3.7
Facility
3.7
OH AVG
4.8
Rank
#59 / 172 | - | 45 | A+ |
19
Facility
19
OH AVG
42
Rank
#188 / 231 | Tamara Salvino | $7.3MFiscal year ending 12/2024
Facility
$7.3MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#118 / 170 | $4.1MFiscal year ending 12/2024
Facility
$4.1MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#116 / 170 | 56.4%Fiscal year ending 12/2024
Facility
56.4%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#62 / 170 | 366258 | ||||
| Elizabeth Scott Community | NH AL MC SNF | Maumee | 60
Facility
60
OH AVG
82
Rank
#114 / 183 |
92.2%
Facility
92.2%
OH AVG
85%
Rank
#88 / 152 | +8% | 4.85
Facility
4.85
OH AVG
3.48
Rank
#18 / 170 | -64% | +39% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 9
Facility
9
OH AVG
31.2
Rank
#15 / 172 | 2.3
Facility
2.3
OH AVG
4.8
Rank
#13 / 172 | - | 55 | A+ | - | Elizabeth Scott, Inc | $6.8MFiscal year ending 12/2024
Facility
$6.8MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#127 / 170 | $3.5MFiscal year ending 12/2024
Facility
$3.5MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#131 / 170 | 51.1%Fiscal year ending 12/2024
Facility
51.1%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#105 / 170 | 366184 | ||||
| New Dawn Retirement Center | NH AL HOS IL MC SNF | Dover | 32
Facility
32
OH AVG
82
Rank
#167 / 183 | - | - | 3.91
Facility
3.91
OH AVG
3.48
Rank
#45 / 170 | -49% | +12% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 62
Facility
62
OH AVG
31.2
Rank
#161 / 172 | 5.2
Facility
5.2
OH AVG
4.8
Rank
#121 / 172 | - | 67 | - |
76
Facility
76
OH AVG
42
Rank
#13 / 231 | Byf Investments LLC | $8.8MFiscal year ending 12/2024
Facility
$8.8MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#99 / 170 | $4.3MFiscal year ending 12/2024
Facility
$4.3MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#111 / 170 | 48.6%Fiscal year ending 12/2024
Facility
48.6%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#130 / 170 | 365990 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other OH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Jaime Manack is the Director of Nursing at New Dawn Retirement Center.
New Dawn Retirement Center has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
New Dawn Retirement Center's occupancy is 73.9%.
No, New Dawn Retirement Center has a no-pet policy.
The team at New Dawn Retirement Center can be reached at info@newdawnrehabcare.com.
New Dawn Retirement Center is registered as a for-profit in OH.
Perry Hershberger is the administrator of New Dawn Retirement Center.
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