Total health inspections
12
Ohio average 6.7
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New Dawn Retirement Center
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
New Dawn Retirement Center
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
New Dawn Retirement Center accepts Medicare, Medicaid, and private pay.
Overview of New Dawn Retirement Center
New Dawn Retirement Center is a 32-bed skilled nursing and rehabilitation facility operated by BYF Investments LLC at 865 East Iron Avenue in Dover, Ohio. It offers skilled nursing, memory care, and rehabilitation services. Accepted are Medicare, Medicaid, and private pay.
CMS rates the facility 1 star, with health inspection and staffing sub-ratings each over 65 percent below Ohio average. Nurse hours run 3h 34m per resident per day, 7 percent below state average of 3h 50m. The citation record runs counter to the overall rating: the facility has recorded zero formal citations, 100 percent better than Ohio average of two per facility, with no existing complaints or enforcement actions. Occupancy runs below Ohio average of 78.7 percent, indicating current availability.
Operating as a rehab and nursing center serving Tuscarawas County, the facility is best for residents seeking skilled nursing or short-term rehabilitation in Dover, with a small-facility setting and current availability.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 85th out of 203 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 85th out of 203 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 34m per day
Rank #85 / 203Nurse hours — State benchmarkedThis home is ranked 85th out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Ohio avg
-7%
Standout metric
Nurse Aide is +25% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 38m per day | ■ Avg State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 56m per day | ▼ 3% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 39m per day | ▲ 25% State avg: 2h 7m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 26m per day | ▲ 3% State avg: 3h 20m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 33% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 17m per day | ▼ 32% State avg: 25m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy rate
51.1%
Rank #189 / 204Occupancy rate — State benchmarkedThis home is ranked 189th out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
99 days
32-bed community Rank #286 / 323Bed count — State benchmarkedThis home is ranked 286th out of 323 homes in Ohio. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 76 / 100 Rank #43 / 705Walk Score — State benchmarkedThis home is ranked 43rd out of 705 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyTuscarawas
CMS Certification Number365990
New Dawn Retirement Center is administrated by Perry Hershberger.
Staffing
Key information about the people who lead and staff this community.
Director of NursingJAIME MANACK
Rehabilitation Services
Email
[email protected]
Fax(330) 343-5526
Specific ProgramsRehab & Nursing Center
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Ohio average:
• Total citations (100% below)
• Total citations (100% below)
Latest Inspection
July 15, 2025
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 2 | This facility has 100% fewer total citations than a typical Ohio nursing home (0 vs. OH avg 2).↓ 100% better |
Health Inspection History
Inspections
Total health citations
54
Rank #177 / 203Health citations — State benchmarkedThis home is ranked 177th out of 203 homes in Ohio. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 203 OH facilities. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Ohio average 30.9
Citations per inspection
4.5
Rank #125 / 203Citations per inspection — State benchmarkedThis home is ranked 125th out of 203 homes in Ohio. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 203 facilities with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 54 citations resulted from standard inspections; and 22 of 54 resulted from complaint investigations.
Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than Ohio averageOhio average: 0.3
Serious health citations
0
100% better than Ohio averageOhio average: 0.9
Citations history (last 5 years)
Infection Control moderate citation
Aug 28, 2025
Corrected
Quality of Care moderate citation
Jul 29, 2025
Corrected
Pharmacy moderate citation
Feb 26, 2025
Corrected
Pharmacy moderate citation
Feb 26, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
212
Employees
108
Contractors
104
Staff to resident ratio
2.79 : 1
37% more staff per resident than Ohio average
Avg staff/day
45
Average shift
8.3 hours
0% compared with Ohio average
Total staff hours (quarter)
34,254
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 10 RN Staff are full-time employees. No contractors work on this role.
10
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
33 total: 18 full-time employees and 15 contractors.
33
33 total: 18 full-time employees and 15 contractors.
33
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
142 total: 53 full-time employees and 89 contractors.
142
142 total: 53 full-time employees and 89 contractors.
142
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
11.9%
4,073 contractor hours this quarter
Certified Nursing Assistant: 89
Licensed Practical Nurse: 15
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 53 | 89 | 142 | 17,669 | 92 | 100% | 9.3 |
| Licensed Practical Nurse | 18 | 15 | 33 | 6,265 | 92 | 100% | 8.6 |
| Registered Nurse | 10 | 0 | 10 | 3,490 | 92 | 100% | 7.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,555 | 92 | 100% | 7.5 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,302 | 77 | 84% | 5.6 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,148 | 76 | 83% | 5.5 |
| Occupational Therapy Aide | 2 | 0 | 2 | 624 | 63 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 256 | 64 | 70% | 4 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 240 | 46 | 50% | 5.2 |
| Qualified Social Worker | 2 | 0 | 2 | 169 | 47 | 51% | 3.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 97 | 33 | 36% | 2.9 |
142 Certified Nursing Assistant
% of Days
100%
33 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
100%
4 Other Dietary Services Staff
% of Days
100%
4 Physical Therapy Aide
% of Days
84%
7 Speech Language Pathologist
% of Days
83%
2 Occupational Therapy Aide
% of Days
68%
1 Nurse Practitioner
% of Days
67%
1 Mental Health Service Worker
% of Days
65%
1 Administrator
% of Days
63%
1 Clinical Nurse Specialist
% of Days
70%
2 Respiratory Therapy Technician
% of Days
50%
2 Qualified Social Worker
% of Days
51%
2 Physical Therapy Assistant
% of Days
36%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
14% worse than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
23% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.7%
Percent of long-stay residents whose need for help with daily activities has increased
3.7%
46% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.6%
Percent of long-stay residents whose ability to move independently worsened
5.6%
37% better than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
10% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
75% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.6%
Percent of long-stay high risk residents with pressure ulcers
3.6%
7% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.4%
Percent of long-stay residents who lose too much weight
14.4%
131% worse than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
24.5%
Percent of long-stay residents who have depressive symptoms
24.5%
In line with Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
1.4%
Percent of long-stay residents who received an antipsychotic medication
1.4%
83% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
In line with Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
8% worse than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.5%
38% worse than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
36.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
36.7%
51% worse than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
37% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
31% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
76
Medicare
5
6.6% of residents
Medicaid
41
53.9% of residents
Private pay or other
30
39.5% of residents
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for New Dawn Retirement Center based on CMS SNF Cost Reports.
Occupancy Rate
51.1%
↑ 0.3pp vs 2022
Net Income
$309.6K
↑ ~$195.2K vs 2022
Total Payroll
$4.5M
↓ ~$5.8K vs 2022
Profit Margin
1.3%
↑ 0.8pp vs 2022
Finances and operations
Privately-owned community
Operated by a single business entity.
Home revenue
$25.8M
Profit
$309.6K
Privately-owned community
Operated by a single business entity.
Home revenue
$25.8M Rank #12 / 203Revenue — State benchmarkedThis home is ranked 12th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$309.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #136 / 203Payroll — State benchmarkedThis home is ranked 136th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #136 / 203Payroll — State benchmarkedThis home is ranked 136th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$25.5M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near New Dawn Retirement Center
0.0 miles from city center
Estimated distance in miles from Dover's city center to New Dawn Retirement Center's address, calculated via Google Maps.
Calculate Travel Distance to New Dawn Retirement Center
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Financial Assistance for
Nursing Home in Ohio
New Dawn Retirement Center is located in DOVER, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Compare Nursing Home around Ohio
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
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#203 / 203 | 365990 | ||||
| Laurels of Norworth |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Worthington (Worthington Estates East) | 126
Facility
126
OH AVG
78
Rank
#39 / 323 |
84.1%
Facility
84.1%
OH AVG
78.7%
Rank
#101 / 204 | +7% | 3.62
Facility
3.62
OH AVG
3.54
Rank
#85 / 203 | +18% | +2% | $51.9k
Facility
$51.9k
OH AVG
$74.0k
Rank
#175 / 203 | 45
Facility
45
OH AVG
30.9
Rank
#166 / 203 | 4.5
Facility
4.5
OH AVG
4.6
Rank
#125 / 203 | 3 | 111 | A+ |
50
Facility
50
OH AVG
40
Rank
#254 / 705 | Thomas Widney | $16.1M
Facility
$16.1M
OH AVG
$10.1M
Rank
#36 / 203 | $8.4M
Facility
$8.4M
OH AVG
$3.9M
Rank
#34 / 203 | 52.1%
Facility
52.1%
OH AVG
40.2%
Rank
#81 / 203 | 365222 |
Frequently Asked Questions about New Dawn Retirement Center
Who is the Director of Nursing at New Dawn Retirement Center?
Jaime Manack is the Director of Nursing at New Dawn Retirement Center.
Is New Dawn Retirement Center in a walkable area?
New Dawn Retirement Center has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the best email address for New Dawn Retirement Center?
The team at New Dawn Retirement Center can be reached at [email protected].
Who is the administrator of New Dawn Retirement Center?
Perry Hershberger is the administrator of New Dawn Retirement Center.
How many beds does New Dawn Retirement Center have?
New Dawn Retirement Center has 32 beds.
Has New Dawn Retirement Center had any recent deficiencies or citations?
New Dawn Retirement Center has no recently reported deficiencies or citations.
What is the address of New Dawn Retirement Center?
New Dawn Retirement Center is located at 865 EAST IRON AVENUE.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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