Occupancy rate
62%
In line with Missouri averageMostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Nursing Home
New Haven Care Center
New Haven Care Center is a community-owned, not-for-profit nursing home serving New Haven and surrounding communities for over 40 years. It offers long-term care, short-term rehabilitation, and outpatient rehabilitation services. The facility is dedicated to providing a high quality of life for residents and is committed to meeting the health needs of individuals and families in the community.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
90
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
62.2%
Residents per day (avg)
68
Occupancy rate
62.2%
Residents per day (avg)
68
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
13% of new residents, usually for short-term rehab.
Typical stay
1 years
Private pay
63% of new residents, often for short stays.
Typical stay
3 years
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
8 - 9 years
Finances and operations
Voluntary non-profit community
Home revenue
$5.6M
Operating deficit
-$275.1K
Voluntary non-profit community
Home revenue
$5,600,728.00
Operating deficit
$-275,075.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.9M
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with Missouri averageOccupied beds
56 / 90
Average residents
72 per day
License details
Facility type
Snf
County:
FRANKLIN
Additional licensing details
CMS Certification Number:
265415
Certification type:
Medicare/Medicaid
Ownership & operating entity
New Haven Care Center is administrated by CHARLES TRITCH.
Owner name:
NEW HAVEN CARE CENTER, INC
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Programs & Activities
Specific Programs
Nursing Services, Activities, Respite Care, Skilled Nursing, Pain Management, Wound Care, Podiatry, Optometry, Dental Services, New Haven Hospice, Therapy Services
Operating Hours
Monday — Friday 7:00am — 4:30pm
Dining & Nutrition
Food Description
Meals include breakfast, lunch, and dinner with a variety of options.
Meals Included
Yes
Health Inspection History
Inspections
Total health inspections
3
Missouri average 6.6
Last Health inspection on Mar 2025
Total health citations
13
Citations per inspection
4.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 13 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
0 critical citations
0 serious citations
13 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Mar 21, 2025
Corrected
Infection Control moderate citation
Dec 15, 2023
Corrected
Quality of Care moderate citation
Dec 15, 2023
Corrected
Quality of Care moderate citation
Dec 15, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Missouri
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Aberdeen Heights
-32%
+39%
+39%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 63122-5536
38
-
ASHFIELD ACTIVE LIVING AND WELLNESS COMMUNITIES, INC.
92.6%
$27,329,327.00
$7,175,451.00
26.3%
34
5.1831
9
-32%+39%+39%
Bertrand Nursing And Rehab Center
+42%
-2%
+18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Bertrand
60
5
CHANCE, DON
78.8%
$5,145,452.00
$2,268,233.00
44.1%
54
3.6515
10
+42%-2%+18%
New Haven Care Center
-18%
+7%
-7%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 63068-1300
106
-
ANDERSON, TOM
62.2%
$5,468,807.00
$3,022,258.00
55.3%
68
4.0064
13
-18%+7%-7%
Good Shepherd Care Community
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Concordia
-
38
-
-
-
-
-
-
-
-
-
-
Abbey Senior Health
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 63366-2299
55
-
-
-
-
-
-
-
-
-
-
-
Aberdeen Heights
Type of care:
SNF
AL
Community:
MO 63122-5536
Bed Count:
38
Operator:
ASHFIELD ACTIVE LIVING AND WELLNESS COMMUNITIES, INC.
CCN:
265841
Occupancy:
92.6%
Home Revenue:
$27,329,327.00
Payroll Costs:
$7,175,451.00
Payroll %:
26.3%
Avg Residents/Day:
34
Overall Rating:
Adj Nurse Hours:
5.1831
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
RN share vs State Avg:
-32%
-32%
Staffing vs State Avg:
+39%
+39%
Occupancy vs State Avg:
+39%
+39%
Bertrand Nursing And Rehab Center
Type of care:
SNF
AL
Community:
Bertrand
Bed Count:
60
Operator:
CHANCE, DON
CCN:
265678
Occupancy:
78.8%
Home Revenue:
$5,145,452.00
Payroll Costs:
$2,268,233.00
Payroll %:
44.1%
Avg Residents/Day:
54
Overall Rating:
Adj Nurse Hours:
3.6515
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
+42%
+42%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+18%
+18%
New Haven Care Center
Type of care:
SNF
AL
Community:
MO 63068-1300
Bed Count:
106
Operator:
ANDERSON, TOM
CCN:
265415
Occupancy:
62.2%
Home Revenue:
$5,468,807.00
Payroll Costs:
$3,022,258.00
Payroll %:
55.3%
Avg Residents/Day:
68
Overall Rating:
Adj Nurse Hours:
4.0064
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
13
RN share vs State Avg:
-18%
-18%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
-7%
-7%
Places of interest near New Haven Care Center
0.0 miles from city center
NEW HAVEN, MO 63068-1300
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
78
Total Staff
70
Employees
8
Contractors
24,575
Total Hours (Quarter)
34
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 9.6 | No |
| Licensed Practical Nurse | 17 | 7.5 | No |
| Certified Nursing Assistant | 19 | 8.5 | No |
Staff by Category
Administration ⓘ
3 staff
7.8hs shift avg
Nursing Staff ⓘ
64 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
1 staff
7.9hs shift avg
Therapy Services ⓘ
8 staff
5.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
2 staff
7.3hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
5.3%
of total hours from contractors
1,298 contractor hours this quarter
Physical Therapy Aide: 1
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 19 | 0 | 19 | 6,810 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 17 | 0 | 17 | 4,398 | 91 | 100% | 7.5 |
| Medication Aide/Technician | 13 | 0 | 13 | 4,007 | 91 | 100% | 7.6 |
| Nurse Aide in Training | 8 | 0 | 8 | 2,114 | 91 | 100% | 9.1 |
| Registered Nurse | 5 | 0 | 5 | 1,937 | 87 | 96% | 9.6 |
| Administrator | 3 | 0 | 3 | 1,556 | 78 | 86% | 7.8 |
| RN Director of Nursing | 2 | 0 | 2 | 958 | 69 | 76% | 9.7 |
| Nurse Practitioner | 1 | 0 | 1 | 530 | 67 | 74% | 7.9 |
| Dietitian | 1 | 0 | 1 | 488 | 67 | 74% | 7.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 479 | 65 | 71% | 7.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 465 | 63 | 69% | 7.4 |
| Physical Therapy Aide | 0 | 1 | 1 | 434 | 63 | 69% | 6.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 322 | 71 | 78% | 4.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 78 | 30 | 33% | 2.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
90 residents
Residents by payment source
Medicare
45 residents (50%)
Medicaid
45 residents (50%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.0
37% worse than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.5
36% worse than Missouri averageMissouri average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.5%
Percent of long-stay residents whose need for help with daily activities has increased
23.5%
19% worse than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.3%
Percent of long-stay residents whose ability to move independently worsened
32.3%
57% worse than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
32% worse than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
9% better than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.1%
Percent of long-stay high risk residents with pressure ulcers
7.1%
42% worse than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.3%
Percent of long-stay residents with a urinary tract infection
5.3%
96% worse than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.5%
Percent of long-stay residents who lose too much weight
8.5%
52% worse than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.4%
Percent of long-stay residents who received an antipsychotic medication
17.4%
21% better than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
17% better than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
5% better than Missouri averageMissouri average: 90.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
46% better than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
52% better than Missouri averageMissouri average: 63.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for New Haven Care Center based on CMS SNF Cost Reports.
Occupancy Rate
62.2%
↑ 0.0pp vs 2023
Net Income
-$275,075
↑ ~$470K vs 2023
Total Payroll
$4,010,803
↑ ~$147K vs 2023
Profit Margin
-5.0%
↑ 10.9pp vs 2023
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