Nursing Home

New Madrid Living Center

Nursing Home

New Madrid Living Center

NEW MADRID, MO 63869-1116 View map
Overview of New Madrid Living Center
New Madrid Living Center is dedicated to providing comprehensive and quality long-term care services under physician supervision. The facility focuses on the physical, mental, and psychosocial well-being of its residents. It offers a variety of services including skilled nursing care, rehabilitation services, and resident transportation.
(573) 748-5622

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Missouri average: 2.6/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Missouri average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Missouri average: 2.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Missouri average: 2.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 10m per day

This home provides 9% more nursing time per resident than the Missouri average.

Missouri average: 3h 49m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 52.9%
Residents per day (avg) 58
Occupancy rate
52.9%
Residents per day (avg)
58

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

21% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

41% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

38% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$5.0M
Operating loss
-$229.8K
Privately-owned community Operated by a business corporation.
Home revenue
$5,047,464.00
Operating loss
$-229,842.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.0M
39.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.3M
Total costs $5.3M
Bed community size
112-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
53%
In line with Missouri average
Occupied beds
59 / 112
Average residents 72 per day

License details

Facility type
Snf
County: NEW MADRID

Additional licensing details

CMS Certification Number: 265209
Certification type: Medicare/Medicaid

Ownership & operating entity

New Madrid Living Center is administrated by TOM AYERS.

Owner name: N & R OF NEW MADRID, LLC

Safety & Compliance

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Skilled Nursing Care
Physical and Occupational Therapies
Dietitians
Behavioral and Alzheimer’s Care
Activities
Hospice

Amenities & Lifestyle

Transportation
24/7 Professional Medical Care
Housekeeping & Laundry
Daily Activities
Rehab Services

Programs & Activities

Specific Programs
Transportation, 24/7 Professional Medical Care, Housekeeping & Laundry, Daily Activities, Rehab Services

Dining & Nutrition

Food Description
The facility offers a complete dining service where residents can select their meals based on individual preferences.
Meals Included
Yes

Health Inspection History

Inspections
Total health inspections 5

Missouri average 6.6


Last Health inspection on Oct 2024

Total health citations 11
Citations per inspection
2.2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 11 citations resulted from standard inspections; and 4 of 11 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Missouri average

Missouri average: 0.7


Serious Health citations More info 2
100% worse than Missouri average

Missouri average: 1

0 critical citations More info Missouri average: 0.7

2 serious citations More info Missouri average: 1

9 moderate citations More info Missouri average: 33.6

0 minor citations More info Missouri average: 1.2
Citations history (last 3 years)
Infection Control moderate citation Oct 10, 2024
Corrected

Care Planning moderate citation Oct 10, 2024
Corrected

Quality of Care serious citation Apr 08, 2024
Corrected

Quality of Care serious citation Sep 06, 2023
Corrected

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The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
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Places of interest near New Madrid Living Center

Address 0.0 miles from city center

Address NEW MADRID, MO 63869-1116

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

89
Total Staff
67
Employees
22
Contractors
19,115
Total Hours (Quarter)
30
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse87.6 No
Licensed Practical Nurse127.3 Yes
Certified Nursing Assistant297.5 No
Staff by Category
Administration
2 staff
7.6hs shift avg
Nursing Staff
68 staff
7.2hs shift avg
Physicians & Practitioners
2 staff
7.7hs shift avg
Therapy Services
14 staff
5.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
2hs shift avg
Dietary Services
1 staff
7.6hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
6.8%
of total hours from contractors
1,291 contractor hours this quarter
Licensed Practical Nurse: 3 Speech Language Pathologist: 3 Physical Therapy Aide: 1 Physical Therapy Assistant: 5 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 2 Medical Director: 1 Feeding Assistant: 2 Qualified Social Worker: 2 Respiratory Therapy Technician: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant290299,39291100%7.5
Licensed Practical Nurse93123,05191100%7.3
Registered Nurse8081,3998695%7.6
Nurse Aide in Training9091,3758492%6.7
RN Director of Nursing1015906470%9.2
Medication Aide/Technician7075718593%3.6
Clinical Nurse Specialist1014605965%7.8
Dietitian1014495965%7.6
Administrator1014365560%7.9
Nurse Practitioner1014345763%7.6
Speech Language Pathologist0334016369%5.7
Physical Therapy Aide0113845864%6.6
Physical Therapy Assistant055743437%2.1
Occupational Therapy Aide0225878%8.3
Occupational Therapy Assistant0111767%2.8
Qualified Social Worker0221055%2
Feeding Assistant0221078%1.4
Medical Director011333%1
Respiratory Therapy Technician022322%1.4

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
59 residents
Residents by payment source
Medicare
5 residents (8.5%)
Medicaid
36 residents (61%)
Private pay or other
18 residents (30.5%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.6
58% better than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.6
66% better than Missouri average

Missouri average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.7%
56% better than Missouri average

Missouri average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.1%
75% better than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 6.1%
67% better than Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.6%
12% better than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
30% better than Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 8.1%
196% worse than Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.1%
63% better than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.7%
8% worse than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
17% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
10% better than Missouri average

Missouri average: 90.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
49% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.9%
15% better than Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
58% better than Missouri average

Missouri average: 63.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K
88% lower than Missouri average

Missouri average: $73K

Number of fines 1
59% fewer fines than Missouri average

Missouri average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Missouri average

Missouri average: 0.7

Fines amount comparison
Fines amount comparison
This facility $9K
Missouri average $73K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 8, 2024
$9K

Last updated: Jan 2026

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Financial Aid for Missouri Seniors

Get financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

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