Inspection Reports for
Newport Nursing and Rehabilitation Center

1555 Superior Ave, Newport Beach, CA 92663, United States, CA, 92663

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Inspection Report — Jan 12, 2026

Annual Inspection
Census: 117 Capacity: 160 Citations: 0 Date: Jan 12, 2026

Visit Reason
The inspection was an unannounced required annual inspection conducted by Licensing Program Analysts to evaluate compliance with licensing requirements for the Residential Care Facility for the Elderly.

Findings
The facility was found to be in compliance with all applicable regulations with no deficiencies cited. Observations included clean and well-equipped resident apartments, operational safety equipment, proper medication storage, and complete resident files with current documentation and training.

Report Facts
Licensed capacity: 160 Current census: 117 Hospice waiver capacity: 25 Fire inspection date: Aug 18, 2025 Resident files reviewed: 10

Employees mentioned
NameTitleContext
Johanna GonzalezAdministrator / Executive DirectorPresent during inspection and assisted with the visit; named in report narrative
William VanegasLicensing Program AnalystConducted the inspection
Brandon LopezLicensing Program AnalystConducted the inspection
Armando J LuceroLicensing Program ManagerNamed in report header and signature section

Inspection Report — Jul 9, 2025

Complaint Investigation
Citations: 2 Date: Jul 9, 2025

Visit Reason
The inspection was conducted following complaints and incidents involving physical abuse between residents and an elopement event where two residents left the facility unsupervised.

Complaint Details
The complaint investigation was substantiated. Resident 3 physically assaulted Resident 4 twice, causing injuries. Residents 1 and 2 eloped through a malfunctioning exit door alarm, placing them at risk of harm.
Findings
The facility failed to protect residents from physical abuse when one resident punched another multiple times causing injuries requiring hospital transfer. Additionally, the facility failed to maintain a safe environment to prevent elopement of two residents through an exit door with a malfunctioning alarm system.

Citations (2)
F 0600: The facility failed to protect residents from physical abuse when Resident 3 punched Resident 4 multiple times causing bleeding, bruising, and requiring hospital transfer.
F 0689: The facility failed to ensure adequate supervision and safety to prevent accidents, including failure to prevent elopement of Residents 1 and 2 through an exit door with a non-functioning alarm.
Report Facts
Date of survey completion: Jul 9, 2025 Date of incidents: Jun 20, 2025 Pain level: 5 Medication dosage: 300 Medication dosage: 10

Employees mentioned
NameTitleContext
RN 2Registered NurseObserved Resident 4 and Resident 3 during the first assault incident
RN 3Registered NurseInterviewed Resident 3 and observed second assault incident
CNA 2Certified Nursing AssistantReported observations of Resident 3 punching Resident 4
CNA 5Certified Nursing AssistantObserved Resident 3 pacing and running after Resident 4
DONDirector of NursingAcknowledged findings of abuse and elopement incidents
Maintenance DirectorMaintenance DirectorReported on exit door alarm system and maintenance practices
CNA 1Certified Nursing AssistantObserved elopement of Residents 1 and 2
MHW 2Mental Health WorkerReported hearing door banging and observing elopement
AdministratorFacility AdministratorShowed video of elopement incident and acknowledged findings

Inspection Report — May 28, 2025

Complaint Investigation
Census: 115 Capacity: 160 Citations: 0 Date: May 28, 2025

Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2025-02-24 regarding five allegations about resident care and facility practices.

Complaint Details
The complaint involved allegations that staff did not reappraise a resident when his condition changed, failed to provide sufficient notice before changing services, kept a resident isolated, did not provide adequate care to prevent falls, and accepted a resident requiring a higher level of care. The investigation concluded all allegations were unsubstantiated.
Findings
The investigation found all five allegations unsubstantiated after reviewing resident assessments, staff interviews, and facility tours. Evidence did not support claims of failure to reappraise residents, inadequate notice to authorized persons, resident isolation, inadequate care to prevent falls, or inappropriate resident acceptance.

Report Facts
Capacity: 160 Census: 115 Number of allegations: 5 Date complaint received: Feb 24, 2025

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorFacility administrator present and assisted with the visit
Kevin Saborit-GuaschLicensing Program AnalystConducted the complaint investigation visit
Sheila SantosLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation

Inspection Report — Jan 13, 2025

Annual Inspection
Census: 111 Capacity: 160 Citations: 1 Date: Jan 13, 2025

Visit Reason
The inspection was an unannounced required annual inspection to evaluate compliance with licensing regulations.

Findings
The facility was generally found to be in compliance with regulations, including adequate staff training, proper maintenance of resident rooms, and safety systems. However, one Type B deficiency was cited related to improper management of self-administered medications for a resident.

Citations (1)
Prescription ointments and over-the-counter supplements were observed in the bathroom of a resident assessed to be unable to manage their self-administered medication, posing a potential health, safety, or personal rights risk.
Report Facts
Residents receiving hospice care: 5 Residents in Memory Care unit: 14 Resident rooms: 112 Rooms in Memory Care unit: 12 Hot water measurement locations: 12 Deficiencies cited: 1 Plan of Correction due date: Jan 20, 2025

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorNotified of the visit and mentioned in the inspection narrative
Karla ArteagaCommunity Business DirectorAssisted licensing staff during the visit
Kevin Saborit-GuaschLicensing Program AnalystConducted the inspection and authored the report
Hanna GoughLicensing Program AnalystConducted the inspection
Sheila SantosSupervisorSupervisor overseeing the inspection

Inspection Report — Dec 5, 2024

Routine
Citations: 14 Date: Dec 5, 2024

Visit Reason
Routine state inspection of Newport Nursing and Rehabilitation Center to assess compliance with healthcare regulations and standards.

Findings
The facility had multiple deficiencies including failure to notify physicians of changes in resident conditions, medication administration errors, inadequate infection control practices, improper food handling and sanitation, and failure to maintain a Legionella water management program.

Citations (14)
F580: The facility failed to ensure LVN 1 notified the physician of a change in condition for Resident 598 after neurological assessment changes were noted.
F583: The facility failed to protect Resident 301's personal health information during medication administration by leaving PHI visible on a computer screen in a hallway.
F0656: The facility failed to implement bilateral floor mats for Resident 298 and failed to administer Resident 301's Lidocaine 4% patch as ordered.
F0686: The facility failed to ensure appropriate low air loss mattress settings and wound care for Residents 598 and 599, risking delayed wound healing.
F0689: The facility failed to ensure fall prevention interventions including use of gait belts for Resident 600 and bilateral floor mats for Resident 298.
F0694: The facility failed to document PICC line catheter length and arm circumference measurements for Resident 398 upon admission, risking delayed detection of complications.
F0695: The facility failed to clean Resident 12's CPAP machine and components per manufacturer guidelines, risking contamination and respiratory complications.
F0697: The facility failed to administer pain medications according to orders and failed to document non-pharmacological interventions prior to medication administration for Residents 12 and 599.
F0755: The facility failed to administer medications timely for multiple residents and failed to accurately document controlled substance counts for Residents 14, 302, and 303.
F0759: The facility's medication error rate was 16.13%, including incorrect dosing and incomplete medication administration for Residents 301 and 602.
F0761: The facility failed to properly discard opened medical supplies in medication carts and failed to properly dispose of discontinued medications.
F0807: The facility failed to provide Resident 12 with milk at lunch as per meal ticket preferences, risking nutritional compromise.
F0812: The facility failed to maintain sanitary conditions in the kitchen including dirty ice machine, microwave, hood, utensils, cutting boards, can opener, blender, and expired foods.
F0880: The facility failed to maintain infection control practices including improper PPE use, improper storage of clean and soiled linens, and lack of Legionella water management program documentation.
Report Facts
Medication error rate: 16.13 Medication administration delay: 60 Medication administration late times: 3 Medication discrepancies: 3

Employees mentioned
NameTitleContext
LVN 1Licensed Vocational NurseFailed to notify physician of Resident 598's neurological change
LVN 2Licensed Vocational NurseMedication administration delays and errors, including Resident 602
LVN 4Licensed Vocational NurseMedication administration errors for Residents 301 and 602
CNA 1Certified Nursing AssistantFailed to change gown and gloves between residents
CNA 6Certified Nursing AssistantImproper storage of clean linens on soiled linen cart
DONDirector of NursingAcknowledged multiple findings and deficiencies
IPInfection PreventionistProvided infection control interview and acknowledged deficiencies
DSSDietary Services SupervisorAcknowledged kitchen sanitation and food handling deficiencies
EVS DirectorEnvironmental Services DirectorAcknowledged water management and ice machine sanitation deficiencies

Inspection Report — Jul 5, 2024

Complaint Investigation
Citations: 1 Date: Jul 5, 2024

Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to accommodate a resident's food allergies and preferences, specifically serving dairy milk to a resident allergic to dairy products.

Complaint Details
The complaint investigation found that Resident 1 was served dairy milk despite a documented allergy, confirmed by medical records and interviews. The Dietary Supervisor and DON acknowledged the failure and potential for severe allergic reactions.
Findings
The facility failed to ensure that Resident 1's dairy allergy was respected, resulting in the resident being served milk despite documented allergies. Interviews with the Dietary Supervisor and Director of Nursing confirmed the error and acknowledged the potential for severe allergic reactions.

Citations (1)
Facility failed to ensure Resident 1's food preferences and allergies were followed, serving milk despite a dairy allergy.

Employees mentioned
NameTitleContext
Dietary SupervisorInterviewed and verified the resident was served milk despite dairy allergy.
Director of Nursing (DON)Interviewed and acknowledged the resident should not have been served milk or dairy products.

Inspection Report — Apr 24, 2024

Annual Inspection
Census: 107 Capacity: 160 Citations: 0 Date: Apr 24, 2024

Visit Reason
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection of the facility.

Findings
No deficiencies were observed or cited during the visit. The facility was found to be clean, organized, and compliant with all required regulations including safety, staffing, resident care, and documentation.

Report Facts
Resident rooms inspected in assisted living: 7 Staff files reviewed: 10 Care staff files reviewed: 7 Resident files reviewed: 10 Hospice waiver approved residents: 25 Memory care rooms: 12 Fire drill date: Apr 19, 2024 Hot water temperature range: 107.0 to 112.4 Food supply days: 2 Food supply days: 7

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during inspection and named in report
Joseph AlejandreLicensing Program AnalystConducted the inspection visit

Inspection Report — Apr 28, 2023

Complaint Investigation
Census: 91 Capacity: 160 Citations: 0 Date: Apr 28, 2023

Visit Reason
The visit was an unannounced case management follow-up on an incident report submitted on 04/25/2023 regarding allegations of a former employee having sexual relations with female residents.

Complaint Details
The complaint involved allegations that a former employee was having sexual relations with female residents. The employee had resigned on 02/09/2023. Interviews and evidence reviewed did not substantiate the complaint.
Findings
Interviews with the reporting resident, six additional residents, and three staff members were unable to corroborate the incident. No citations were noted during the visit.

Report Facts
Residents interviewed: 7 Staff interviewed: 3

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit and provided information about the incident
Claudia GutierrezLicensing Program AnalystConducted the unannounced case management visit and interviews
Armando J LuceroLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report — Apr 28, 2023

Census: 91 Capacity: 160 Citations: 0 Date: Apr 28, 2023

Visit Reason
An unannounced case management visit was conducted to follow up on an incident report submitted on 04/25/2023 regarding allegations involving a former employee.

Complaint Details
The visit was complaint-related following an incident report alleging a former employee was having sexual relations with female residents. The allegation was not substantiated based on interviews and evidence reviewed.
Findings
Interviews with the resident who reported the incident, six additional residents, and three staff members found no corroboration of the alleged incident. No citations were noted during the visit.

Report Facts
Capacity: 160 Census: 91

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit and provided information related to the incident report
Claudia GutierrezLicensing Program AnalystConducted the unannounced case management visit and interviews

Inspection Report — Apr 7, 2023

Routine
Citations: 15 Date: Apr 7, 2023

Visit Reason
The inspection was conducted as a routine regulatory survey to assess compliance with healthcare facility regulations, including medication administration, resident care, infection control, food service, and safety.

Findings
The facility was found deficient in multiple areas including failure to properly assess and document residents' self-administration of medications, inconsistent application of care plans, medication administration errors, improper storage of medications and supplies, failure to follow dietary menus and resident preferences, inadequate infection control practices including hand hygiene and PPE use, and lack of regular inspection of beds and side rails for entrapment risks.

Citations (15)
Failure to assess and document residents' ability to self-administer medications, including lack of physician orders and care plans for Residents 27 and 497.
Failure to provide appropriate treatment and care according to orders, including lack of monitoring of Resident 296's pacemaker and inconsistent use of anti-embolism stockings for Resident 41.
Failure to provide necessary treatment and services to maintain or improve range of motion and orthotic device use for Resident 10.
Failure to provide necessary pharmacy services, including discrepancies between drug control records and medication administration records for Resident 37.
Failure to monitor side effects of psychotropic medication (Trazadone) for Resident 41.
Medication error rate exceeded 5%, including incorrect dosing and administration errors by licensed nurses LVN 4 and LVN 5.
Failure to store drugs and biologicals properly, including unlocked medications at bedside, expired supplies in medication carts, and improper storage temperature for medications.
Failure to follow menus, including serving soup not on menu, incorrect scoop sizes, incorrect bread served for pureed diets, and missing pureed bread for Resident 11.
Failure to ensure food served was palatable and attractive, including serving pureed bread and unappealing meals to Resident 296.
Failure to provide food prepared in a form designed to meet individual needs, including serving minced instead of chopped food for residents on soft-and-bite sized diet.
Failure to accommodate resident allergies, intolerances, and preferences, including failure to provide fruit cups to Residents 344, 345, and 346 when requested and documented.
Failure to maintain sanitary conditions in the kitchen, including unclean ice machine, unlabeled food items, chipped cooking utensils, and heavily marred cutting boards.
Failure to implement infection prevention and control program, including failure of staff to perform hand hygiene before and after assisting residents with meals, and improper use of PPE.
Failure to keep essential equipment working safely, including ice buildup in residents' refrigerators.
Failure to regularly inspect bed frames, mattresses, and bed rails for safety and entrapment risks, including lack of inspection in seven entrapment zones for Resident 30's bed.
Report Facts
Residents sampled: 17 Medication error rate: 15.38 Residents affected: 2 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 3 Residents affected: 1 Residents affected: 1

Employees mentioned
NameTitleContext
LVN 4Licensed Vocational NurseNamed in medication self-administration and medication error findings
LVN 5Licensed Vocational NurseNamed in medication error and medication administration findings
RN 1Registered NurseNamed in medication self-administration and expired supplies findings
RN 2Registered NurseNamed in medication monitoring and orthotic device care findings
RN 3Registered NurseNamed in pacemaker care findings
LVN 6Licensed Vocational NurseNamed in pharmacy service findings
CNA 3Certified Nursing AssistantNamed in PPE use and infection control findings
CNA 5Certified Nursing AssistantNamed in hand hygiene and infection control findings
Maintenance DirectorNamed in equipment maintenance and bed safety inspection findings
DONDirector of NursingNamed in multiple findings including medication self-administration, orthotic care, and bed safety
RDRegistered DietitianNamed in food service and kitchen sanitation findings
DSSDietary Services SupervisorNamed in food service and kitchen sanitation findings
IPInfection PreventionistNamed in infection control findings
STSpeech TherapistNamed in dietary texture and food preparation findings

Inspection Report — Mar 20, 2023

Plan of Correction
Citations: 1 Date: Mar 20, 2023

Visit Reason
The inspection was conducted to evaluate the facility's compliance with regulations regarding resident access to medical records, specifically addressing a failure to provide requested medical records for a discharged resident.

Findings
The facility failed to provide all requested medical records for one of two sampled residents, potentially delaying necessary services after discharge. Interviews and document reviews confirmed incomplete record provision and lack of documented evidence that all requested records were provided.

Citations (1)
Failure to provide requested medical records for a discharged resident within the required timeframe.
Report Facts
Date survey completed: Mar 20, 2023 Date medical record request form: Dec 16, 2022 Date of partial record sent: Jan 10, 2023 Date of closed medical record initiation: Feb 6, 2023 Resident discharge date: Oct 17, 2022

Employees mentioned
NameTitleContext
Medical Records DirectorInterviewed regarding tracking of medical records requests
Medical Records AssistantInvolved in email correspondence about partial record provision
AdministratorInterviewed regarding confirmation of medical records provided

Inspection Report — Mar 2, 2023

Complaint Investigation
Capacity: 160 Citations: 1 Date: Mar 2, 2023

Visit Reason
Unannounced complaint investigation visit conducted to investigate multiple allegations including medication mismanagement, failure to give 30 day notice, inadequate hydration, unsafe bathroom environment, and lack of supplies.

Complaint Details
The complaint investigation was triggered by multiple allegations received on 10/06/2022 regarding medication mismanagement, failure to give 30 day notice, inadequate hydration, unsafe bathroom environment, lack of supplies, and inaccurate record keeping. The allegation of inaccurate record keeping was substantiated, while others were found to be unsubstantiated or unfounded.
Findings
The investigation found one substantiated deficiency related to inaccurate resident records being shared, posing a risk to confidentiality. All other allegations including medication mismanagement, failure to give notice, hydration, bathroom safety, and supplies were found to be unfounded or unsubstantiated.

Citations (1)
Licensee failed to maintain confidentiality of resident records by erroneously including unrelated documents pertaining to other residents.
Report Facts
Facility capacity: 160 Visit time: 2 Plan of Correction due date: 2023

Employees mentioned
NameTitleContext
Kevin Saborit-GuaschLicensing Program AnalystConducted the complaint investigation and authored the report
Johanna GonzalezAdministratorFacility administrator met during the investigation and named in the report
Sheila SantosLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation

Inspection Report — Feb 17, 2023

Follow-Up
Capacity: 160 Citations: 0 Date: Feb 17, 2023

Visit Reason
The visit was an unannounced case management follow-up to deliver findings on an investigation completed by the Department regarding a resident's death.

Complaint Details
The visit was related to a complaint investigation concerning the death of Resident 1. The allegation was determined to be unsubstantiated as there was no preponderance of evidence proving the alleged violation occurred.
Findings
The investigation revealed that Resident 1, who was independent except for medication management, was found deceased due to asphyxiation with a plastic bag over the head. The investigation found no evidence of lack of care or supervision contributing to the death, and the allegation was determined to be unsubstantiated.

Report Facts
Facility capacity: 160

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit and investigation
Adam AlvaradoMaintenance DirectorGreeted Licensing Program Analyst and granted entry to the facility
Johanna GonzalezAdministratorFacility Administrator named in the report header

Inspection Report — Feb 17, 2023

Follow-Up
Census: 160 Capacity: 160 Citations: 0 Date: Feb 17, 2023

Visit Reason
An unannounced case management visit was conducted to deliver findings on an investigation completed by the Department regarding a resident's death and to follow up on the investigation.

Complaint Details
The visit was complaint-related, investigating the circumstances surrounding Resident 1's death. The allegation was determined to be unsubstantiated due to lack of evidence proving a violation occurred.
Findings
The investigation revealed that Resident 1, who was independent except for medication management, was found deceased due to asphyxiation with a plastic bag over the head. The investigation found no evidence of lack of care or supervision causing the death, and the allegation was determined to be unsubstantiated.

Report Facts
Capacity: 160 Census: 160

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit and investigation
Adam AlvaradoMaintenance DirectorGreeted the Licensing Program Analyst and granted entry into the facility
Alisa OrtizSupervisorSupervisor overseeing the investigation and visit

Inspection Report — Feb 2, 2023

Census: 102 Capacity: 160 Citations: 0 Date: Feb 2, 2023

Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident report received regarding a resident who was taken to the ER and sustained a pelvic fracture.

Findings
The Licensing Program Analyst reviewed resident records and incident details but found no deficiencies at this time. Further follow-up is planned to gather more information on the incident.

Report Facts
Incident report date: Jan 27, 2023 Incident date: Jan 22, 2023 Medication administration date: Jan 22, 2023 Belongings pickup date: Jan 31, 2023

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during visit and discussed incident
Lydia MartinezLicensing Program AnalystConducted the unannounced Case Management visit and reviewed incident

Inspection Report — Feb 2, 2023

Complaint Investigation
Census: 102 Capacity: 160 Citations: 0 Date: Feb 2, 2023

Visit Reason
The visit was an unannounced Case Management follow-up on an incident report received regarding Resident 1 being taken to the ER for leg pain and sustaining a pelvic fracture.

Complaint Details
The visit was triggered by an incident report dated 01/27/2023 concerning Resident 1's whereabouts and injury. The complaint is under follow-up with no substantiation status stated yet.
Findings
The Licensing Program Analyst reviewed Resident 1's records and incident details but found no deficiencies at this time. Further follow-up is planned to gather more information on the incident.

Report Facts
Facility capacity: 160 Resident census: 102

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorDiscussed purpose of visit and unable to state when Resident 1 was picked up
Lydia MartinezLicensing Program AnalystConducted the unannounced Case Management visit and follow-up

Inspection Report — Oct 11, 2022

Complaint Investigation
Census: 94 Capacity: 160 Citations: 0 Date: Oct 11, 2022

Visit Reason
Unannounced case management visit to follow up on an incident report submitted regarding a missing $600 from a resident's purse.

Complaint Details
Incident involved a missing $600 reported by Resident 1's sister on 09/29/2022. Newport Beach police were notified and a case was created. The officer stated the matter is being documented only at this time.
Findings
No citations were noted during the visit. The facility reported no other similar complaints and no suspicion of a perpetrator. The resident was interviewed privately to gather their account.

Report Facts
Missing cash amount: 600

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit and provided information about the incident.
Kevin Saborit-GuaschLicensing Program AnalystConducted the unannounced case management visit and interview.
Alisa OrtizLicensing Program ManagerNamed in the report header.

Inspection Report — Sep 6, 2022

Complaint Investigation
Census: 89 Capacity: 160 Citations: 0 Date: Sep 6, 2022

Visit Reason
Unannounced case management visit to follow up on an incident report received regarding a resident alleging inappropriate touching by another resident.

Complaint Details
Incident report dated 08/25/2022 indicated Resident 1 advised home health nurse of inappropriate touching by a male resident. Police responded and took a report. Facility investigation was inconclusive. Resident was escorted for two weeks. Resident verbalized no concern during visit.
Findings
The facility conducted an investigation but was unable to identify the alleged male resident due to lack of information. The resident was placed on escorting for two weeks and reported feeling safe during the visit. No deficiencies were noted during the visit.

Report Facts
Escort duration (weeks): 2

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit.
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit.
Alisa OrtizLicensing Program ManagerNamed in the report header.

Inspection Report — Sep 6, 2022

Follow-Up
Census: 89 Capacity: 160 Citations: 0 Date: Sep 6, 2022

Visit Reason
Unannounced case management visit to follow up on an incident report received by Community Care Licensing regarding an allegation of inappropriate touching of a resident.

Complaint Details
Incident report dated 08/25/2022 indicated Resident 1 advised home health nurse of inappropriate touching by a male resident. Police responded and took a report. Facility investigation was inconclusive. Resident was placed on escorting for two weeks. Resident verbalized no concern during visit and felt safe.
Findings
The facility conducted an investigation but was unable to identify the alleged male resident involved. The resident was placed on escorting for two weeks and reported feeling safe during the visit. No deficiencies were noted during the visit.

Report Facts
Escort duration: 14

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit.
Johanna GonzalezExecutive DirectorDiscussed the purpose of the visit and was met during the inspection.

Inspection Report — Aug 16, 2022

Complaint Investigation
Census: 89 Capacity: 160 Citations: 0 Date: Aug 16, 2022

Visit Reason
An unannounced complaint investigation visit was conducted to investigate an allegation of unlawful eviction at Atria Newport Plaza.

Complaint Details
The complaint alleged unlawful eviction. The investigation was unannounced and included interviews, facility tour, and document review. The allegation was found to be unfounded.
Findings
The investigation found that Resident 1 was hospitalized and had a prohibited medical condition (tunneled port catheter for dialysis). The facility required a 24-hour nurse for the resident's return, which the family declined, leading to the resident's removal by family. The allegation of unlawful eviction was deemed unfounded.

Report Facts
Capacity: 160 Census: 89

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the complaint investigation
Johanna GonzalezExecutive DirectorFacility representative met during investigation

Inspection Report — Aug 16, 2022

Census: 89 Capacity: 160 Citations: 0 Date: Aug 16, 2022

Visit Reason
An unannounced health and safety case management visit was conducted to assess the facility's compliance and resident well-being following a recent resident death.

Findings
No health or safety violations were noted during the visit. The facility was observed with residents participating in activities and relaxing in common areas. The resident who died had no prior observed suicidal ideations or behaviors since admission.

Employees mentioned
NameTitleContext
Johanna GonzalezAdministratorMet with Licensing Program Analyst during the visit and discussed the purpose of the visit.
Kimberly LymanLicensing Program AnalystConducted the unannounced health and safety case management visit.
Alisa OrtizLicensing Program ManagerNamed in the report as Licensing Program Manager.

Inspection Report — Jul 21, 2022

Complaint Investigation
Census: 94 Capacity: 160 Citations: 0 Date: Jul 21, 2022

Visit Reason
Unannounced case management visit to follow up on incident reports received by Community Care Licensing regarding residents found outside the facility and suicidal ideations.

Complaint Details
The visit was triggered by incident reports: Resident 1 was found outside the facility gate near a gas station and Resident 2 was sent to the hospital after verbalizing suicidal ideations. Resident 1 has a diagnosis of Dementia and is unable to leave unassisted. Resident 2 has Mild Cognitive Impairment with no mental health diagnosis. Both residents were found safe and satisfied with the facility.
Findings
The visit found that Resident 1 was found outside the facility but redirected with no adverse effects, and Resident 2 was sent to the hospital for suicidal ideations but returned cleared. Both residents expressed satisfaction and appeared well cared for. No deficiencies were noted during the visit.

Report Facts
Incident report date: Jul 18, 2022 Incident report date: Jul 7, 2022 Physician report date: Jul 13, 2022 Physician report date: Apr 22, 2022

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during visit and discussed purpose of visit
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit
Alisa OrtizLicensing Program ManagerNamed in report header

Inspection Report — Jul 21, 2022

Census: 94 Capacity: 160 Citations: 0 Date: Jul 21, 2022

Visit Reason
An unannounced case management visit was conducted to follow up on incident reports received by Community Care Licensing involving two residents.

Findings
The visit found that Resident 1 was found outside the facility but was safely redirected back, and Resident 2 was sent to the hospital for suicidal ideations but returned with no medication changes. Both residents expressed satisfaction and felt safe. No deficiencies were noted during the visit.

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit and discussed the purpose of the visit.
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit.

Inspection Report — May 18, 2022

Complaint Investigation
Census: 90 Capacity: 160 Citations: 0 Date: May 18, 2022

Visit Reason
An unannounced case management visit was conducted to follow up on incident reports received by Community Care Licensing involving a fire incident and a resident altercation in the memory care unit.

Complaint Details
The visit was triggered by incident reports dated 05/13/2022 and 05/16/2022 involving a microwave fire in a resident's room and an altercation between two residents in the memory care unit. No injuries or open wounds were noted, and residents were assessed as safe.
Findings
The visit found no deficiencies; the fire incident was managed without injury and the residents involved in the altercation appeared safe and well cared for during the visit.

Report Facts
Incident report dates: 05/13/2022 and 05/16/2022

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit
Alisa OrtizLicensing Program ManagerNamed in report header

Inspection Report — May 18, 2022

Census: 90 Capacity: 160 Citations: 0 Date: May 18, 2022

Visit Reason
An unannounced case management visit was conducted to follow up on incident reports received by Community Care Licensing.

Findings
Two incidents were reviewed: a microwave fire in a resident's room which was extinguished with no injuries, and an altercation between two residents in the memory care unit with no injuries. Both residents appeared safe and well cared for during the visit. No deficiencies were noted.

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit.
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit.

Inspection Report — Feb 23, 2022

Complaint Investigation
Census: 86 Capacity: 160 Citations: 0 Date: Feb 23, 2022

Visit Reason
The visit was an unannounced case management follow-up on an incident report received on 2021-02-07 regarding an agency caregiver allegedly speaking inappropriately to a resident.

Complaint Details
The complaint involved Resident 1 reporting inappropriate speech by an agency caregiver. The facility notified the agency and barred the staff member from returning. The resident refused to speak with police and did not disclose details during the visit. The complaint was not substantiated further.
Findings
The Licensing Program Analyst spoke with the resident involved, who refused to disclose the inappropriate comment but expressed feeling safe and satisfied with facility caregivers. No further investigation was required.

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorDiscussed the purpose of the visit with the Licensing Program Analyst.
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit and investigation.

Inspection Report — Feb 23, 2022

Annual Inspection
Census: 86 Capacity: 160 Citations: 0 Date: Feb 23, 2022

Visit Reason
Licensing Program Analyst Kimberly Lyman conducted an unannounced visit for the purpose of conducting a required annual visit.

Findings
The facility appeared clean, sanitary, and well maintained with all required elements in resident rooms and restrooms. No deficiencies were noted during the visit, and residents appeared happy and well cared for.

Report Facts
Residents on hospice care: 5 Residents in Assisted Living: 71 Residents in Memory Care: 15

Employees mentioned
NameTitleContext
Johanna GonzalezAdministratorFacility administrator present during the inspection
Kimberly LymanLicensing Program AnalystConducted the inspection visit
Alisa OrtizSupervisorSupervisor overseeing the inspection

Inspection Report — Feb 23, 2022

Follow-Up
Census: 86 Capacity: 160 Citations: 0 Date: Feb 23, 2022

Visit Reason
An unannounced case management visit was conducted to follow up on an incident report (SOC 341) received on 2021-02-07 regarding an agency caregiver's inappropriate communication with a resident.

Complaint Details
The visit was complaint-related following an incident report alleging inappropriate communication by an agency caregiver. The resident refused to speak with police and did not disclose details during the visit.
Findings
The resident refused to disclose the inappropriate comment but expressed feeling safe and satisfied with facility caregivers. No further investigation was required.

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit and investigation.
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit and discussed the purpose of the visit.

Inspection Report — Nov 22, 2021

Complaint Investigation
Census: 97 Capacity: 160 Citations: 0 Date: Nov 22, 2021

Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that the facility was wrongfully evicting a resident.

Complaint Details
The complaint alleged wrongful eviction of a resident. The allegation was investigated and found to be unfounded, meaning the allegations were false or without reasonable basis.
Findings
The investigation found that the resident eloped from the facility and required memory care placement, which was not immediately available. The facility provided a one-on-one caregiver and offered other facility options, which the family declined. No eviction notice was given, and the allegation was deemed unfounded.

Report Facts
Capacity: 160 Census: 97

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the complaint investigation visit
Johanna GonzalezAdministrator / Executive DirectorMet with the investigator and provided information during the investigation
Alisa OrtizLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report — Nov 16, 2021

Census: 98 Capacity: 160 Citations: 0 Date: Nov 16, 2021

Visit Reason
An unannounced case management visit was conducted to follow up on an incident report dated 11/07/2021 involving four residents who exited the facility grounds.

Findings
The visit found that all four residents were unable to leave the facility per physician report, two residents were referred to the memory care unit, and three residents were observed participating in activities and reported feeling safe and cared for.

Report Facts
Residents involved in incident: 4 Residents observed: 3 Residents verbalized: 2

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit and discussed the purpose of the visit
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit
Alisa OrtizLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report — Oct 27, 2021

Census: 98 Capacity: 160 Citations: 0 Date: Oct 27, 2021

Visit Reason
The visit was an unannounced case management follow-up on incident reports submitted on 10/18/2021 and 10/26/2021 related to resident safety incidents at the facility.

Findings
The inspection found that one resident was found on the roof attempting to end their life and was hospitalized, and another incident involved two residents in an altercation with no injuries. The facility took appropriate actions including calling emergency services and police, and no further action was required.

Report Facts
Incident report dates: Incident reports dated 10/17/2021 and 10/25/2021

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during the visit
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit
Alisa OrtizLicensing Program ManagerNamed in report header

Inspection Report — Jun 18, 2021

Complaint Investigation
Census: 101 Capacity: 160 Citations: 1 Date: Jun 18, 2021

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the facility did not seek timely medical attention for a resident.

Complaint Details
The complaint was substantiated based on the preponderance of evidence. The allegation was that the facility did not seek timely medical attention for a resident who fell and was injured.
Findings
The investigation substantiated the allegation that the facility failed to provide timely medical attention to a resident who was found on the floor with a skin tear and bleeding. The resident was not sent out for evaluation despite facility policy to call 911 for falls with possible head injury or larger lacerations. The resident subsequently passed away.

Citations (1)
Licensee failed to ensure care and supervision was provided to resident in care. Resident was discovered on the floor with a skin tear, bleeding, and dizziness and was not sent out for evaluation, posing a potential health and safety risk.
Report Facts
Census: 101 Total Capacity: 160 Plan of Correction Due Date: Jun 25, 2021

Employees mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the complaint investigation and authored the report
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during investigation and exit interview
Myra AragonesAdministratorFacility administrator named in the report
Alisa OrtizLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report — Jun 18, 2021

Census: 101 Capacity: 160 Citations: 0 Date: Jun 18, 2021

Visit Reason
An unannounced case management visit was conducted to follow up on incident reports submitted to Community Care Licensing.

Findings
The visit reviewed incidents involving Resident 1 who became aggressive and required a psych evaluation and one-on-one companion, and Resident 2 who was found deceased. No citations were noted during the visit.

Report Facts
Incident report date: May 16, 2021 Death report date: May 10, 2021 Resident 1 move out date: Jun 15, 2021

Employees mentioned
NameTitleContext
Johanna GonzalezExecutive DirectorMet with Licensing Program Analyst during visit
Kimberly LymanLicensing Program AnalystConducted the unannounced case management visit
Alisa OrtizLicensing Program ManagerNamed in report

Inspection Report — Dec 20, 2019

Routine
Citations: 6 Date: Dec 20, 2019

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, confidentiality, pharmaceutical services, drug storage, food safety, and infection control at Newport Nursing and Rehabilitation Center.

Findings
The facility was found deficient in maintaining resident dignity during wound treatment, protecting resident identifiable information, ensuring availability of PRN pain medication, proper labeling and storage of drugs and food, and maintaining sanitary conditions for equipment storage.

Citations (6)
F 0550: The facility failed to ensure the door to a resident's room remained closed during wound treatment, risking the resident's dignity.
F 0577: The facility failed to protect resident identifiable information by including confidential resident rosters in a publicly accessible survey results binder.
F 0755: The facility failed to obtain and maintain an adequate supply of PRN pain medication for a resident, risking medication errors and unavailability.
F 0761: The facility failed to remove an opened vial of flu vaccine past its discard date from general use, risking administration of ineffective vaccine.
F 0812: The facility failed to ensure proper labeling and dating of food items in the residents' refrigerator, risking foodborne illness.
F 0880: The facility failed to ensure clean equipment was stored properly, as oxygen concentrators and protective equipment were found in a public restroom.
Report Facts
Residents sampled: 13 Medication order date: Nov 27, 2019 Last dose date: Dec 11, 2019 Inspection date: Dec 17, 2019 Inspection date: Dec 19, 2019

Employees mentioned
NameTitleContext
LVN 2Observed leaving resident's door open during wound treatment
AdministratorVerified confidential resident rosters were improperly included in public binder
LVN 4Inspected medication cart and interviewed regarding PRN medication refill
MDS CoordinatorInterviewed about PRN medication refill process and documentation
DON (Director of Nursing)Interviewed about PRN medication refill timing and documentation
LVN 1Interviewed about flu vaccine discard timing and medication storage
DSS (Dietary Services Supervisor)Interviewed about food labeling and storage practices
Maintenance DirectorInterviewed about improper storage of clean equipment in public restroom

Inspection Report — Dec 20, 2019

Abbreviated Survey
Citations: 6 Date: Dec 20, 2019

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, confidentiality, pharmaceutical services, drug storage, food safety, and infection control.

Findings
The facility was found deficient in maintaining resident dignity during wound treatment, protecting resident identifiable information, ensuring availability of PRN pain medication, proper labeling and storage of drugs and food, and maintaining sanitary conditions for equipment storage. These deficiencies posed potential risks for harm, including loss of dignity, medication errors, foodborne illness, and cross contamination.

Citations (6)
Failed to ensure the door to the room of one resident remained closed during wound treatment, risking loss of dignity.
Failed to protect resident identifiable information by including confidential resident rosters in a publicly accessible survey results binder.
Failed to obtain and ensure availability of PRN pain medication for one resident, risking medication errors and lack of needed medication.
Failed to ensure an opened vial of flu vaccine was discarded timely, risking administration of expired vaccine.
Failed to ensure proper labeling and dating of food items in residents' refrigerator, risking foodborne illness.
Failed to ensure clean equipment was stored properly, with oxygen concentrators and PPE found inside a public restroom, risking cross contamination.
Report Facts
Deficiencies cited: 6 Medication order date: Nov 27, 2019 Last dose date: Dec 11, 2019 Inspection date: Dec 17, 2019 Inspection date: Dec 19, 2019

Employees mentioned
NameTitleContext
LVN 2Licensed Vocational NurseObserved leaving Resident 245's door open during wound treatment
MDS CoordinatorInterviewed regarding process to refill PRN Dilaudid medication
DONDirector of NursingInterviewed regarding medication refill procedures and documentation
LVN 4Licensed Vocational NurseInspected medication cart and interviewed about medication refill documentation
LVN 1Licensed Vocational NurseInspected medication storage and interviewed about flu vaccine discard
Maintenance DirectorInterviewed about storage of clean equipment in public restroom
DSSInterviewed about labeling of residents' food items in refrigerator

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