Facility type
Nursing Home
Status
Licensed
Licensed
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Nursing Home
NHC HealthCare Chattanooga
Overview of Nhc Healthcare Chattanooga
The National HealthCare Corporation, or the NHC Chattanooga, strives to provide short-term skilled nursing and rehabilitative care; they have been awarded twice for their recognition for the ‘Customer Approved Award’ and the ‘Employee Approved Award’ by the Customers for Outstanding Experience. NHC Healthcare Chattanooga strives to work daily with quality service to its residents so that they maintain independence and individuality.
They also provide housing options for assisted living, memory care, hospice care, and home care; management and staff are dedicated to ensuring that residents live comfortably in their new homes.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
200
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.1%
Residents per day (avg)
181
Occupancy rate
90.1%
Residents per day (avg)
181
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
64% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
22% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$23.4M
Profit
$1.6M
Privately-owned community
Operated by a business corporation.
Home revenue
$23,425,104.00
Profit
$1,566,611.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.9M
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
55 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
Issuance
January 7, 1992
Expiration
May 17, 2026
Additional licensing details
License number:
00000112
CMS Certification Number:
445013
Ownership & operating entity
NHC HealthCare Chattanooga is legally operated by NHC HealthCare/Chattanooga, LLC, and administrated by Anthony Joseph Raffa.
Safety & Compliance
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Tony Raffa, Administrator
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Short-Term Rehabilitation, Long-Term Care, HomeCare, Hospice
Operating Hours
24/7
Dining & Nutrition
Food Description
Dietitian and chef-approved meals tailored to meet your nutritional needs.
Meals Included
Yes
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
3 visits/inspections
1 routine inspections
Results
2 with issues
1 without issues
Tennessee average: 9 complaint visits
Show Inspection Reports
Latest inspection
Date:October 16, 2024
Type:Routine
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
2
Tennessee average 3.5
Last Health inspection on Oct 2024
Total health citations
10
Tennessee average 15.4
Citations per inspection
5
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 16, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 16, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 16, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 16, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 16, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 16, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 16, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 16, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Chattanooga The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Life Care Center of East Ridge
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
East Ridge
108
61.7%
-15%
3.71
+2%
0
15
0
83
-
31
Center, Parker
$14,4M
$6,2M
42.8%
445528
NHC HealthCare Chattanooga
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Chattanooga (Glenwood)
200
90.1%
+23%
3.24
-11%
0
10
0
181
A+
34
Raffa, Anthony J
$22,1M
$10,2M
46.3%
445013
Life Care Center of Red Bank
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Chattanooga (Mountain Creek)
148
94.4%
+29%
3.45
-5%
1
27
5
83
A+
9
Broom, Sherry
$13,5M
$5,7M
42.4%
445240
Consulate Health Care of Chattanooga
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Chattanooga (East Brainerd)
127
35.1%
-52%
3.59
-1%
1
23
0
64
-
17
Chattanooga One Op Holdings Llc
$4,8M
$3,6M
74.9%
445205
Martin-Boyd Christian Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Chattanooga
124
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
Places of interest near NHC HealthCare Chattanooga
3.0 miles from city center — 0.3 miles to nearest hospital (The Chattanooga Heart Institute - Chattanooga)
2700 Parkwood Ave, Chattanooga, TN 37404
Calculate Travel Distance to NHC HealthCare Chattanooga
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
240
Employees
237
Contractors
3
Staff to resident ratio
1.36:1
24% worse than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
96
Average shift
7.7 hours
7% worse than Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
67,040
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
49
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
112
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
19 contractor hours this quarter
Medical Director: 2
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 112 | 0 | 112 | 28,195 | 91 | 100% | 7 |
| Licensed Practical Nurse | 49 | 0 | 49 | 17,801 | 91 | 100% | 9.1 |
| Nurse Aide in Training | 25 | 0 | 25 | 4,773 | 91 | 100% | 6.7 |
| Registered Nurse | 16 | 0 | 16 | 4,421 | 91 | 100% | 8.7 |
| Mental Health Service Worker | 5 | 0 | 5 | 2,087 | 71 | 78% | 8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,012 | 69 | 76% | 7.6 |
| RN Director of Nursing | 2 | 0 | 2 | 1,004 | 66 | 73% | 8.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 978 | 68 | 75% | 8.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 972 | 74 | 81% | 7.6 |
| Physical Therapy Aide | 3 | 0 | 3 | 954 | 72 | 79% | 7.5 |
| Speech Language Pathologist | 4 | 0 | 4 | 780 | 71 | 78% | 6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 767 | 64 | 70% | 8 |
| Occupational Therapy Aide | 2 | 0 | 2 | 706 | 67 | 74% | 7.4 |
| Other Activities Staff | 2 | 0 | 2 | 668 | 82 | 90% | 8.1 |
| Dietitian | 1 | 0 | 1 | 550 | 71 | 78% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 380 | 62 | 68% | 5.7 |
| Qualified Activities Professional | 1 | 0 | 1 | 70 | 9 | 10% | 7.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 6 | 7% | 3 |
| Medical Director | 0 | 2 | 2 | 1 | 3 | 3% | 0.2 |
112 Certified Nursing Assistant
% of Days
100%
49 Licensed Practical Nurse
% of Days
100%
25 Nurse Aide in Training
% of Days
100%
16 Registered Nurse
% of Days
100%
5 Mental Health Service Worker
% of Days
78%
3 Physical Therapy Assistant
% of Days
76%
2 RN Director of Nursing
% of Days
73%
2 Clinical Nurse Specialist
% of Days
75%
3 Respiratory Therapy Technician
% of Days
81%
3 Physical Therapy Aide
% of Days
79%
4 Speech Language Pathologist
% of Days
78%
3 Other Dietary Services Staff
% of Days
70%
2 Occupational Therapy Aide
% of Days
74%
2 Other Activities Staff
% of Days
90%
1 Dietitian
% of Days
78%
1 Nurse Practitioner
% of Days
63%
1 Administrator
% of Days
62%
2 Qualified Social Worker
% of Days
68%
1 Qualified Activities Professional
% of Days
10%
1 Occupational Therapy Assistant
% of Days
7%
2 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
176 residents
Residents by payment source
Medicare
6 residents (3.4%)
Medicaid
144 residents (81.8%)
Private pay or other
26 residents (14.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
45% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.7
40% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
57% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.2%
Percent of long-stay residents whose ability to move independently worsened
11.2%
49% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.2%
17% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
8% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.3%
Percent of long-stay high risk residents with pressure ulcers
2.3%
58% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
26% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
21% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
81% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.9%
Percent of long-stay residents who received an antipsychotic medication
10.9%
34% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
10% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
In line with Tennessee averageTennessee average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.68
Number of hospitalizations per 1,000 long-stay resident days.
0.68
57% better than Tennessee averageTennessee average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.03
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.03
34% better than Tennessee averageTennessee average: 1.57
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
18% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
17% worse than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
23% better than Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
10.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
10.7%
52% better than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
15% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
70.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.6%
31% better than Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.0%
Rate of successful return to home or community from a skilled nursing facility.
53.0%
5% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for NHC HealthCare Chattanooga based on CMS SNF Cost Reports.
Occupancy Rate
90.1%
↑ 1.6pp vs 2022
Net Income
$1,566,611
↑ ~$2.7M vs 2022
Total Payroll
$11,983,596
↑ ~$780K vs 2022
Profit Margin
7.1%
↑ 12.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Tennessee Seniors
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