NHC HealthCare Chattanooga
NHC HealthCare Chattanooga
NHC HealthCare Chattanooga is a Nursing Home in Tennessee
NHC HealthCare Chattanooga is a Nursing Home in Tennessee
Overview of NHC HealthCare Chattanooga
The National HealthCare Corporation, or the NHC Chattanooga, strives to provide short-term skilled nursing and rehabilitative care; they have been awarded twice for their recognition for the ‘Customer Approved Award’ and the ‘Employee Approved Award’ by the Customers for Outstanding Experience. NHC Healthcare Chattanooga strives to work daily with quality service to its residents so that they maintain independence and individuality.
They also provide housing options for assisted living, memory care, hospice care, and home care; management and staff are dedicated to ensuring that residents live comfortably in their new homes.
Home Information
NHC HEALTHCARE, CHATTANOOGA
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
OccupancyBeds
200
Occupancy
91.0%
Total Bed Days Available
73000
Avg. Length of Stay
77 days
Avg. Residents per Day
181
FinanceHome Revenue
$21,479,952.00
Payroll Costs
$9,481,686.00
Profit
$-1,119,096.00
Total Home Costs
$20,392,812.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
44.1%
House Specifics:CCN
445013
Owner Name
RAFFA, ANTHONY J
Rural vs. Urban
Urban
County
Hamilton
Type of Control
Voluntary Nonprofit — Church
OperationsTotal Admissions
887
Total Discharges
834
% Medicaid Admissions
23%
% Medicare Admissions
16%
% Private Pay Admissions
61%
% Medicaid Discharges
24%
% Medicare Discharges
12%
% Private Pay Discharges
65%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.24 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
42679
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
4002
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
17905
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
January 7, 1992
License Expiration
May 17, 2026
Additional licensing details
License number:
00000112
CMS Certification Number:
445013
Ownership & operating entity
NHC HealthCare Chattanooga is legally operated by NHC HealthCare/Chattanooga, LLC, and administrated by Anthony Joseph Raffa.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Tony Raffa, Administrator
Comparison Chart
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.Compare Nursing Homes around Chattanooga
Life Care Center of Red Bank
AL
For seniors needing help with daily tasks but not full-time nursing.
Chattanooga
148
No
A+
9
BROOM, SHERRY
56.8%
$11,965,512.00
$5,729,355.00
47.9%
83.10
3/5
3.4531
2/5
2/5
5/5
1
NHC HealthCare Chattanooga
AL
For seniors needing help with daily tasks but not full-time nursing.
Chattanooga
200
No
A+
34
RAFFA, ANTHONY J
91.0%
$21,479,952.00
$9,481,686.00
44.1%
181.30
4/5
3.2430
3/5
2/5
5/5
-
Life Care Center of East Ridge
AL
For seniors needing help with daily tasks but not full-time nursing.
East Ridge
108
No
-
31
CENTER, PARKER
68.2%
$13,983,773.00
$5,697,572.00
40.7%
82.50
4/5
3.7050
4/5
4/5
4/5
-
The Health Center at Standifer Place
AL
For seniors needing help with daily tasks but not full-time nursing.
Chattanooga
444
No
A+
38
COVENANT HEALTH SERVICES LLC
82.1%
$48,258,756.00
$23,082,946.00
47.8%
364.10
5/5
3.4514
4/5
2/5
5/5
-
Consulate Health Care of Chattanooga
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Chattanooga
127
No
-
17
CHATTANOOGA ONE OP HOLDINGS LLC
38.4%
$511,020.00
$193,181.00
37.8%
63.60
2/5
3.5946
2/5
2/5
4/5
1
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Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at NHC HealthCare Chattanooga
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Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near NHC HealthCare Chattanooga
3.0 miles from city center
2700 Parkwood Ave, Chattanooga, TN 37404
Calculate Travel Distance to NHC HealthCare Chattanooga
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
240
Total Staff
237
Employees
3
Contractors
67,040
Total Hours (Quarter)
96
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 8.7 | No |
| Licensed Practical Nurse | 49 | 9.1 | No |
| Certified Nursing Assistant | 112 | 7 | No |
Staff by Category
Administration ⓘ
3 staff
7.6hs shift avg
Nursing Staff ⓘ
204 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.1hs shift avg
Therapy Services ⓘ
16 staff
7.2hs shift avg
Activities & Recreation ⓘ
3 staff
8.1hs shift avg
Social Services ⓘ
2 staff
5.7hs shift avg
Dietary Services ⓘ
4 staff
7.9hs shift avg
Other Services ⓘ
5 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
19 contractor hours this quarter
Occupational Therapy Assistant: 1
Medical Director: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 112 | 0 | 112 | 28,195 | 91 | 100% | 7 |
| Licensed Practical Nurse | 49 | 0 | 49 | 17,801 | 91 | 100% | 9.1 |
| Nurse Aide in Training | 25 | 0 | 25 | 4,773 | 91 | 100% | 6.7 |
| Registered Nurse | 16 | 0 | 16 | 4,421 | 91 | 100% | 8.7 |
| Mental Health Service Worker | 5 | 0 | 5 | 2,087 | 71 | 78% | 8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,012 | 69 | 76% | 7.6 |
| RN Director of Nursing | 2 | 0 | 2 | 1,004 | 66 | 73% | 8.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 978 | 68 | 75% | 8.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 972 | 74 | 81% | 7.6 |
| Physical Therapy Aide | 3 | 0 | 3 | 954 | 72 | 79% | 7.5 |
| Speech Language Pathologist | 4 | 0 | 4 | 780 | 71 | 78% | 6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 767 | 64 | 70% | 8 |
| Occupational Therapy Aide | 2 | 0 | 2 | 706 | 67 | 74% | 7.4 |
| Other Activities Staff | 2 | 0 | 2 | 668 | 82 | 90% | 8.1 |
| Dietitian | 1 | 0 | 1 | 550 | 71 | 78% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 380 | 62 | 68% | 5.7 |
| Qualified Activities Professional | 1 | 0 | 1 | 70 | 9 | 10% | 7.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 6 | 7% | 3 |
| Medical Director | 0 | 2 | 2 | 1 | 3 | 3% | 0.2 |
Health Inspection History
Source: CMS Health Citations (Jan 2022 – Oct 2024)
2
Inspections
10
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5
Citations/Inspection
Oct 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
2
20% of total
Resident Rights
1
10% of total
Citation Sources
Standard Inspections
10
Complaint Investigations
0
State Comparison (TN)
Avg Citations (State)
15.4
This Facility: 10
Avg Critical (State)
1.1
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Oct 16, 2024 | D | Nutrition | F0812 | Corrected |
| Oct 16, 2024 | D | Care Planning | F0641 | Corrected |
| Oct 16, 2024 | D | Care Planning | F0656 | Corrected |
| Oct 16, 2024 | D | Care Planning | F0842 | Corrected |
| Jan 12, 2022 | F | Nutrition | F0812 | Corrected |
| Jan 12, 2022 | D | Quality of Care | F0688 | Corrected |
| Jan 12, 2022 | D | Quality of Care | F0689 | Corrected |
| Jan 12, 2022 | D | Care Planning | F0641 | Corrected |
| Jan 12, 2022 | E | Care Planning | F0656 | Corrected |
| Jan 12, 2022 | E | Resident Rights | F0550 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: National Healthcare Corporation
Resident Census by Payment Source
176
Total Residents
Medicare
6
(3.4%)
ⓘ
Medicaid
144
(81.8%)
ⓘ
Private Pay/Other
26
(14.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
5.7
Score
45% better than avg
State avg: 10.5
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
11.7
Score
40% better than avg
State avg: 19.5
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
6.9%
Lost Too Much Weight
5.0%
Urinary Tract Infection
1.5%
Depressive Symptoms
2.1%
Falls with Major Injury
3.4%
Pneumococcal Vaccine
99.0%
Antipsychotic Use
10.9%
Walking Ability Worsened
11.2%
Influenza Vaccine
98.7%
High Risk Residents with Pressure Ulcers
2.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
17.2%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
94.2%
18% better than avg
State: 79.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.0%
17% worse than avg
State: 1.7%
Influenza Vaccine
97.8%
23% better than avg
State: 79.8%
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Tennessee Seniors
Program
State Program Name
Eligibility
Benefits
CHOICES Program
TN Medicaid CHOICES
Official government program page
- General: Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- TN Specifics: Managed care model; high rural demand.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Tennessee Options for Community Living
TN Options
Official government program page
- General: Age 60+, Tennessee resident, at risk of nursing home.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $5,000 (individual).
- TN Specifics: Limited funding; rural/urban balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Medicare Savings Program (MSP)
Tennessee Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, TN resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- TN Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Tennessee LIHEAP
- General: Age 60+ prioritized, TN resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- TN Specifics: Covers gas, electric, propane; emergency aid available.
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Tennessee Family Caregiver Support Program
Official government program page
- General: Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
- Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits: Not assessed; need-based.
- TN Specifics: Includes grandparent caregivers; high rural demand.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Tennessee SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, TN resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- TN Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Tennessee VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- TN Specifics: High veteran population; supports rural/urban care needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Elderly Nutrition Program
Tennessee Elderly Nutrition Program
Official government program page
- General: Age 60+, TN resident; no income limit but prioritizes low-income.
- Income Limits (2025): None; donations encouraged.
- Asset Limits: Not assessed.
- TN Specifics: Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
- Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Property Tax Relief Program
Tennessee Property Tax Relief Program
Official government program page
- General: Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025): ~$45,000/year (household, excludes half of Social Security).
- Asset Limits: Not assessed; income-focused.
- TN Specifics: Rebates up to $1,000; serves ~100,000 annually.
- Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Claim What’s Yours Financial Aid for Tennessee Seniors
TN Medicaid CHOICES
CHOICES Program
Requirements:
- General:Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- TN Specifics:Managed care model; high rural demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
TN Options
Tennessee Options for Community Living
Requirements:
- General:Age 60+, Tennessee resident, at risk of nursing home.
- Income Limits:~$2,000/month (individual, varies).
- Asset Limits:$5,000 (individual).
- TN Specifics:Limited funding; rural/urban balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Tennessee Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, TN resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- TN Specifics:Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Tennessee LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, TN resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- TN Specifics:Covers gas, electric, propane; emergency aid available.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Tennessee Family Caregiver Support Program
Family Caregiver Support Program (FCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
- Income Limits (2025):No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits:Not assessed; need-based.
- TN Specifics:Includes grandparent caregivers; high rural demand.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Tennessee SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, TN resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- TN Specifics:Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Tennessee VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- TN Specifics:High veteran population; supports rural/urban care needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Tennessee Elderly Nutrition Program
Elderly Nutrition Program
Requirements:
- General:Age 60+, TN resident; no income limit but prioritizes low-income.
- Income Limits (2025):None; donations encouraged.
- Asset Limits:Not assessed.
- TN Specifics:Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
Benefits without Contact:
- Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Tennessee Property Tax Relief Program
Property Tax Relief Program
Requirements:
- General:Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025):~$45,000/year (household, excludes half of Social Security).
- Asset Limits:Not assessed; income-focused.
- TN Specifics:Rebates up to $1,000; serves ~100,000 annually.
Benefits without Contact:
- Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).
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