NHC HealthCare Chattanooga

NHC HealthCare Chattanooga

2700 Parkwood Ave, Chattanooga, TN 37404 View Map

NHC HealthCare Chattanooga is a Nursing Home in Tennessee

NHC HealthCare Chattanooga is a Nursing Home in Tennessee

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Overview of NHC HealthCare Chattanooga

The National HealthCare Corporation, or the NHC Chattanooga, strives to provide short-term skilled nursing and rehabilitative care; they have been awarded twice for their recognition for the ‘Customer Approved Award’ and the ‘Employee Approved Award’ by the Customers for Outstanding Experience. NHC Healthcare Chattanooga strives to work daily with quality service to its residents so that they maintain independence and individuality.
They also provide housing options for assisted living, memory care, hospice care, and home care; management and staff are dedicated to ensuring that residents live comfortably in their new homes.

+1 423-624-1533

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.24/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 200

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Tennessee average
Occupancy rate 90.1%
Residents per day (avg) 181
Occupancy rate
90.1%
Residents per day (avg)
181

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

64% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

22% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Finances and operations

Proprietary home
Corporation
Home revenue
$23.4M
Profit
$1.6M
Proprietary home Corporation
Home revenue
$23,425,104.00
Profit
$1,566,611.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.2M
43.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.6M
Total costs $21.9M
Bed community size
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
55 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Licensed
Facility Type
Nursing Home
License Date
January 7, 1992
License Expiration
May 17, 2026

Additional licensing details

License number: 00000112
CMS Certification Number: 445013

Ownership & operating entity

NHC HealthCare Chattanooga is legally operated by NHC HealthCare/Chattanooga, LLC, and administrated by Anthony Joseph Raffa.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Tony Raffa, Administrator
Contact NHC HealthCare Chattanooga

Comparison Chart

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Compare Nursing Homes around Chattanooga
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SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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509
No
A+
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COVENANT HEALTH SERVICES LLC
79.7%
$55,654,488.00
$25,733,336.00
46.2%
364.10
5/5
3.4514
4/5
2/5
5/5
-
Life Care Center of East Ridge
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

East Ridge
108
No
-
31
CENTER, PARKER
61.7%
$14,421,760.00
$6,174,676.00
42.8%
82.50
4/5
3.7050
4/5
4/5
4/5
-
NHC HealthCare Chattanooga
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Chattanooga
200
No
A+
34
RAFFA, ANTHONY J
90.1%
$22,070,542.00
$10,229,144.00
46.3%
181.30
4/5
3.2430
3/5
2/5
5/5
-
Life Care Center of Red Bank
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Chattanooga
148
No
A+
9
BROOM, SHERRY
64.0%
$13,501,873.00
$5,727,862.00
42.4%
83.10
3/5
3.4531
2/5
2/5
5/5
1
Consulate Health Care of Chattanooga
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Chattanooga
127
No
-
17
CHATTANOOGA ONE OP HOLDINGS LLC
35.1%
$4,812,407.00
$3,604,257.00
74.9%
63.60
2/5
3.5946
2/5
2/5
4/5
1

Places of interest near NHC HealthCare Chattanooga

Address 3.0 miles from city center

Address 2700 Parkwood Ave, Chattanooga, TN 37404

Calculate Travel Distance to NHC HealthCare Chattanooga

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

240
Total Staff
237
Employees
3
Contractors
67,040
Total Hours (Quarter)
96
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse168.7 No
Licensed Practical Nurse499.1 No
Certified Nursing Assistant1127 No
Staff by Category
Administration
3 staff
7.6hs shift avg
Nursing Staff
204 staff
7.7hs shift avg
Physicians & Practitioners
3 staff
8.1hs shift avg
Therapy Services
16 staff
7.2hs shift avg
Activities & Recreation
3 staff
8.1hs shift avg
Social Services
2 staff
5.7hs shift avg
Dietary Services
4 staff
7.9hs shift avg
Other Services
5 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
19 contractor hours this quarter
Occupational Therapy Assistant: 1 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant112011228,19591100%7
Licensed Practical Nurse4904917,80191100%9.1
Nurse Aide in Training250254,77391100%6.7
Registered Nurse160164,42191100%8.7
Mental Health Service Worker5052,0877178%8
Physical Therapy Assistant3031,0126976%7.6
RN Director of Nursing2021,0046673%8.2
Clinical Nurse Specialist2029786875%8.1
Respiratory Therapy Technician3039727481%7.6
Physical Therapy Aide3039547279%7.5
Speech Language Pathologist4047807178%6
Other Dietary Services Staff3037676470%8
Occupational Therapy Aide2027066774%7.4
Other Activities Staff2026688290%8.1
Dietitian1015507178%7.8
Nurse Practitioner1014565763%8
Administrator1014485662%8
Qualified Social Worker2023806268%5.7
Qualified Activities Professional10170910%7.8
Occupational Therapy Assistant0111867%3
Medical Director022133%0.2

Health Inspection History

Source: CMS Health Citations (Jan 2022 – Oct 2024)

2
Inspections
10
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5
Citations/Inspection
Oct 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
10
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
2
20% of total
Resident Rights
1
10% of total
Citation Sources
Standard Inspections 10
Complaint Investigations 0
State Comparison (TN)
Citations
10
Tennessee average: 15.4
Critical Citations
0
Tennessee average: 1.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 16, 2024 D NutritionF0812 Corrected
Oct 16, 2024 D Care PlanningF0641 Corrected
Oct 16, 2024 D Care PlanningF0656 Corrected
Oct 16, 2024 D Care PlanningF0842 Corrected
Jan 12, 2022 F NutritionF0812 Corrected
Jan 12, 2022 D Quality of CareF0688 Corrected
Jan 12, 2022 D Quality of CareF0689 Corrected
Jan 12, 2022 D Care PlanningF0641 Corrected
Jan 12, 2022 E Care PlanningF0656 Corrected
Jan 12, 2022 E Resident RightsF0550 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: National Healthcare Corporation
Resident Census by Payment Source
176 Total Residents
Medicare 6 (3.4%)
Medicaid 144 (81.8%)
Private Pay/Other 26 (14.8%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.7 Score
45% better than avg Tennessee avg: 10.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
11.7 Score
40% better than avg Tennessee avg: 19.5

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
6.9%
Lost Too Much Weight
5.0%
Urinary Tract Infection
1.5%
Depressive Symptoms
2.1%
Falls with Major Injury
3.4%
Pneumococcal Vaccine
99.0%
Antipsychotic Use
10.9%
Walking Ability Worsened
11.2%
Influenza Vaccine
98.7%
High Risk Residents with Pressure Ulcers
2.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
17.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
94.2% 18% better than avg Tennessee: 79.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.0% 17% worse than avg Tennessee: 1.7%
Influenza Vaccine
97.8% 23% better than avg Tennessee: 79.8%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Tennessee Seniors

Program
State Program Name
Eligibility
Benefits
CHOICES Program
  • General: Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • TN Specifics: Managed care model; high rural demand.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Tennessee Options for Community Living
  • General: Age 60+, Tennessee resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • TN Specifics: Limited funding; rural/urban balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Medicare Savings Program (MSP)
Tennessee Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, TN resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • TN Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Tennessee LIHEAP
  • General: Age 60+ prioritized, TN resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • TN Specifics: Covers gas, electric, propane; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Tennessee Family Caregiver Support Program
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • TN Specifics: Includes grandparent caregivers; high rural demand.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, TN resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • TN Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Tennessee VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • TN Specifics: High veteran population; supports rural/urban care needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Elderly Nutrition Program
Tennessee Elderly Nutrition Program
Official government program page
  • General: Age 60+, TN resident; no income limit but prioritizes low-income.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • TN Specifics: Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
  • Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Property Tax Relief Program
Tennessee Property Tax Relief Program
Official government program page
  • General: Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025): ~$45,000/year (household, excludes half of Social Security).
  • Asset Limits: Not assessed; income-focused.
  • TN Specifics: Rebates up to $1,000; serves ~100,000 annually.
  • Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).

Claim What’s Yours Financial Aid for Tennessee Seniors

TN Medicaid CHOICES

CHOICES Program

Requirements:
  • General:
    Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • TN Specifics:
    Managed care model; high rural demand.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
TN Options

Tennessee Options for Community Living

Requirements:
  • General:
    Age 60+, Tennessee resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • TN Specifics:
    Limited funding; rural/urban balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Tennessee Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, TN resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • TN Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Tennessee LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, TN resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • TN Specifics:
    Covers gas, electric, propane; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Tennessee Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • TN Specifics:
    Includes grandparent caregivers; high rural demand.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Tennessee SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, TN resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • TN Specifics:
    Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Tennessee VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • TN Specifics:
    High veteran population; supports rural/urban care needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Tennessee Elderly Nutrition Program

Elderly Nutrition Program

Requirements:
  • General:
    Age 60+, TN resident; no income limit but prioritizes low-income.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • TN Specifics:
    Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
Benefits without Contact:
  • Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Tennessee Property Tax Relief Program

Property Tax Relief Program

Requirements:
  • General:
    Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025):
    ~$45,000/year (household, excludes half of Social Security).
  • Asset Limits:
    Not assessed; income-focused.
  • TN Specifics:
    Rebates up to $1,000; serves ~100,000 annually.
Benefits without Contact:
  • Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).
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