Total Health inspections
4
14% above Tennessee average
Tennessee average:
3.5
Last Health inspection on Nov 2024
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
NHC HealthCare, Knoxville
NHC HealthCare, Knoxville
NHC HealthCare, Knoxville is a Nursing Home in Tennessee
NHC HealthCare, Knoxville is a Nursing Home in Tennessee
NHC HealthCare Knoxville is a 127-bed post-acute center offering 24/7 skilled nursing care, short-term rehab, long-term care, and therapy services. The facility is committed to providing personalized care in a comfortable and supportive environment, helping patients achieve their health and wellness goals. With a focus on dignity, comfort, and quality of life, NHC is a trusted partner in health management.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
115
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
74.3%
Residents per day (avg)
97
Occupancy rate
74.3%
Residents per day (avg)
97
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
11% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
67% of new residents, often for short stays.
Typical stay
1 months
Medicaid
22% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Proprietary home
Corporation
Home revenue
$13.3M
Profit
$400.0K
Proprietary home
Corporation
Home revenue
$13,259,163.00
Profit
$400,032.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.9M
115-bed community
A larger shared setting that may offer more common spaces and organized community services.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
July 1, 1992
Additional licensing details
License number:
00000146
CMS Certification Number:
445098
Ownership & operating entity
NHC HealthCare, Knoxville is administrated by Thomas Bradley Shuford.
Owner name:
NHC Healthcare/Knoxville, LLC
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Short-Term Rehabilitation, Long-Term Care, HomeCare, Hospice
Operating Hours
24/7
Dining & Nutrition
Food Description
Dietitian and chef-approved meals tailored to meet nutritional needs.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average: 9 complaint visits
Latest inspection
Date:March 15, 2023
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Compare Nursing Homes around Knoxville
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Ben Atchley Tennessee State Veterans‘ Home
+10%
+33%
+30%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Knoxville
140
No
7
State of Tennessee
94.7%
$18,331,450.00
$6,796,331.00
37.1%
128.10
4.8302
-
5
-
+10%+33%+30%
Holston Health And Rehabilitation Center
-1%
-7%
+17%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Knoxville
94
No
2
MCKENZIE, DANIEL
85.1%
$12,714,700.00
$5,313,962.00
41.8%
81.10
3.3625
-
5
-
-1%-7%+17%
Island Home Park Health and Rehab
-35%
-11%
+22%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Knoxville (South Knoxville)
95
No
18
DURHAM, TRUDY
89.0%
$10,189,725.00
$3,100,821.00
30.4%
85.60
3.2408
1
5
-
-35%-11%+22%
NHC HealthCare, Knoxville
+18%
-2%
+2%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 37917
127
No
-
SHUFORD, THOMAS
74.3%
$12,296,635.00
$5,478,099.00
44.5%
96.50
3.5362
1
16
1
+18%-2%+2%
Beverly Park Place Health And Rehab
+31%
-6%
+24%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Knoxville
271
No
8
HILLCREST HEALTHCARE COMMUNITIES INC
90.6%
$18,620,459.00
$5,467,215.00
29.4%
157.60
3.3982
-
14
-
+31%-6%+24%
Ben Atchley Tennessee State Veterans‘ Home
Type of care:
SNF
AL
Community:
Knoxville
Bed Count:
140
Pets Allowed:
No
Operator:
State of Tennessee
CCN:
445484
Occupancy:
94.7%
Home Revenue:
$18,331,450.00
Payroll Costs:
$6,796,331.00
Payroll %:
37.1%
Avg Residents/Day:
128.10
Overall Rating:
Adj Nurse Hours:
4.8302
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
+10%
+10%
Staffing vs State Avg:
+33%
+33%
Occupancy vs State Avg:
+30%
+30%
Holston Health And Rehabilitation Center
Type of care:
AL
IL
MC
SNF
Community:
Knoxville
Bed Count:
94
Pets Allowed:
No
Operator:
MCKENZIE, DANIEL
CCN:
445344
Occupancy:
85.1%
Home Revenue:
$12,714,700.00
Payroll Costs:
$5,313,962.00
Payroll %:
41.8%
Avg Residents/Day:
81.10
Overall Rating:
Adj Nurse Hours:
3.3625
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
-1%
-1%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
+17%
+17%
Island Home Park Health and Rehab
Type of care:
SNF
AL
Community:
Knoxville (South Knoxville)
Bed Count:
95
Pets Allowed:
No
Operator:
DURHAM, TRUDY
CCN:
445476
Occupancy:
89.0%
Home Revenue:
$10,189,725.00
Payroll Costs:
$3,100,821.00
Payroll %:
30.4%
Avg Residents/Day:
85.60
Overall Rating:
Adj Nurse Hours:
3.2408
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
5
RN share vs State Avg:
-35%
-35%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
+22%
+22%
NHC HealthCare, Knoxville
Type of care:
SNF
AL
Community:
TN 37917
Bed Count:
127
Pets Allowed:
No
Operator:
SHUFORD, THOMAS
CCN:
445098
Occupancy:
74.3%
Home Revenue:
$12,296,635.00
Payroll Costs:
$5,478,099.00
Payroll %:
44.5%
Avg Residents/Day:
96.50
Overall Rating:
Adj Nurse Hours:
3.5362
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
16
Severe Citations:
1
RN share vs State Avg:
+18%
+18%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+2%
+2%
Beverly Park Place Health And Rehab
Type of care:
AL
SNF
Community:
Knoxville
Bed Count:
271
Pets Allowed:
No
Operator:
HILLCREST HEALTHCARE COMMUNITIES INC
CCN:
445131
Occupancy:
90.6%
Home Revenue:
$18,620,459.00
Payroll Costs:
$5,467,215.00
Payroll %:
29.4%
Avg Residents/Day:
157.60
Overall Rating:
Adj Nurse Hours:
3.3982
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
14
RN share vs State Avg:
+31%
+31%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+24%
+24%Places of interest near NHC HealthCare, Knoxville
2.8 miles from city center
Knoxville, TN 37917
Calculate Travel Distance to NHC HealthCare, Knoxville
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
126
Total Staff
120
Employees
6
Contractors
38,709
Total Hours (Quarter)
47
Avg Staff/Day
9.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 13 | 9.5 | No |
| Licensed Practical Nurse | 23 | 9.8 | No |
| Certified Nursing Assistant | 53 | 9.3 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.6hs shift avg
Nursing Staff ⓘ
94 staff
9.5hs shift avg
Physicians & Practitioners ⓘ
4 staff
8.4hs shift avg
Therapy Services ⓘ
16 staff
6.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
2.5hs shift avg
Dietary Services ⓘ
4 staff
7.5hs shift avg
Other Services ⓘ
4 staff
8.5hs shift avg
Contractor Analysis
2.8%
of total hours from contractors
1,083 contractor hours this quarter
Certified Nursing Assistant: 4
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 49 | 4 | 53 | 16,353 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 23 | 0 | 23 | 9,368 | 91 | 100% | 9.8 |
| Registered Nurse | 13 | 0 | 13 | 5,713 | 91 | 100% | 9.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,514 | 69 | 76% | 8.5 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,261 | 65 | 71% | 8.5 |
| Dietitian | 2 | 0 | 2 | 550 | 62 | 68% | 7.3 |
| Other Dietary Services Staff | 2 | 0 | 2 | 499 | 65 | 71% | 7.7 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 493 | 68 | 75% | 7.2 |
| Occupational Therapy Aide | 3 | 0 | 3 | 487 | 61 | 67% | 7.8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 467 | 64 | 70% | 7.2 |
| Administrator | 1 | 0 | 1 | 452 | 57 | 63% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 369 | 63 | 69% | 4.8 |
| Physical Therapy Aide | 2 | 0 | 2 | 347 | 51 | 56% | 6.1 |
| Nurse Aide in Training | 5 | 0 | 5 | 240 | 14 | 15% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 168 | 66 | 73% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 3 | 1 | 1% | 3 |
| Medical Director | 0 | 1 | 1 | 2 | 3 | 3% | 0.5 |
Health Inspection History
Total Health citations
16
Near Tennessee average
Tennessee average:
15.4
4 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
15 citations
Complaint investigations
4 citations
Breakdown of citations
Critical Health citations
0
100% below Tennessee average
Tennessee average:
1.1
Serious Health citations
1
67% above Tennessee average
Tennessee average:
0.6
Moderate Health citations
15
Minor Health citations
0
Citations history (last 3 years)
Abuse/Neglect moderate citation
Nov 05, 2024
Corrected
Abuse/Neglect serious citation
Mar 15, 2023
Corrected
Abuse/Neglect moderate citation
Mar 15, 2023
Corrected
Infection Control moderate citation
Mar 15, 2023
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: National Healthcare Corporation
Resident Census by Payment Source
102
Total Residents
Medicare
7
(6.9%)
ⓘ
Medicaid
82
(80.4%)
ⓘ
Private Pay/Other
13
(12.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
15.7
50% worse than Tennessee average
Tennessee average:
10.5
Functional decline score
26.1
34% worse than Tennessee average
Tennessee average:
19.5
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
28.2%
76% above Tennessee average.
Walking Ability Worsened
33.0%
52% above Tennessee average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
17.1%
17% below Tennessee average.
Safety & clinical stability
Falls with Major Injury
4.0%
8% above Tennessee average.
High Risk Residents with Pressure Ulcers
10.0%
85% above Tennessee average.
Urinary Tract Infection
0.6%
70% below Tennessee average.
Emotional & behavioral wellbeing
Depressive Symptoms
2.7%
75% below Tennessee average.
Antipsychotic Use
19.2%
16% above Tennessee average.
Preventive care
Pneumococcal Vaccine
100.0%
11% above Tennessee average.
Influenza Vaccine
100.0%
6% above Tennessee average.
Nutrition & physical health
Lost Too Much Weight
3.4%
46% below Tennessee average.Short-stay resident measures
Pneumococcal Vaccine
96.9%
22% better than Tennessee average
Antipsychotic medication increase
0.3%
81% better than Tennessee average
Influenza Vaccine
92.7%
16% better than Tennessee average Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$34K
This home paid 61% less in fines than the state average.
Tennessee average:
$86K
Number of Fines
1
This home received 43% fewer fines than the state average.
Tennessee average:
1.7
Payment Denials
0
This home had 100% fewer payment denials than the state average.
Tennessee average:
0.5
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Mar 15, 2023
$34K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for NHC HealthCare, Knoxville based on CMS SNF Cost Reports.
Occupancy Rate
74.3%
↓ 2.0pp vs 2022
Net Income
$400,032
↑ ~$1.9M vs 2022
Total Payroll
$7,000,380
↑ ~$1.0M vs 2022
Profit Margin
3.3%
↑ 15.0pp vs 2022
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