Facility type
Nursing Home
Status
Licensed
Licensed
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Nursing Home
NHC HealthCare, Knoxville
NHC HealthCare Knoxville is a 127-bed post-acute center offering 24/7 skilled nursing care, short-term rehab, long-term care, and therapy services. The facility is committed to providing personalized care in a comfortable and supportive environment, helping patients achieve their health and wellness goals. With a focus on dignity, comfort, and quality of life, NHC is a trusted partner in health management.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
115
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
74.3%
Residents per day (avg)
97
Occupancy rate
74.3%
Residents per day (avg)
97
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
11% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
67% of new residents, often for short stays.
Typical stay
1 months
Medicaid
22% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.3M
Profit
$400.0K
Privately-owned community
Operated by a business corporation.
Home revenue
$13,259,163.00
Profit
$400,032.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.9M
115-bed community
A larger shared setting that may offer more common spaces and organized community services.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
License details
Issuance
July 1, 1992
Additional licensing details
License number:
00000146
CMS Certification Number:
445098
Ownership & operating entity
NHC HealthCare, Knoxville is administrated by Thomas Bradley Shuford.
Owner name:
NHC Healthcare/Knoxville, LLC
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Short-Term Rehabilitation, Long-Term Care, HomeCare, Hospice
Operating Hours
24/7
Dining & Nutrition
Food Description
Dietitian and chef-approved meals tailored to meet nutritional needs.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average: 9 complaint visits
Latest inspection
Date:March 15, 2023
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Health Inspection History
Inspections
Total health inspections
4
Tennessee average 3.5
Last Health inspection on Nov 2024
Total health citations
16
Tennessee average 15.4
Citations per inspection
4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 16 citations resulted from standard inspections; 1 of 16 resulted from complaint investigations; and 3 of 16 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
1
1
67% worse than Tennessee averageTennessee average: 0.6
0 critical citations
1 serious citation
15 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 05, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 05, 2024
Corrected
Abuse/Neglect serious citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 15, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 15, 2023
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 15, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 15, 2023
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 15, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 15, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Knoxville The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Ben Atchley Tennessee State Veterans‘ Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Knoxville
140
94.7%
+30%
4.83
+33%
0
5
0
128
7
State Of Tennessee
$18,3M
$6,8M
37.1%
445484
NHC HealthCare, Knoxville
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Knoxville
127
74.3%
+2%
3.54
-2%
1
16
1
97
-
Shuford, Thomas
$12,3M
$5,5M
44.5%
445098
Beverly Park Place Health And Rehab
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Knoxville
271
90.6%
+24%
3.40
-6%
0
14
0
158
8
Hillcrest Healthcare Communities Inc
$18,6M
$5,5M
29.4%
445131
Autumn Care II, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Knoxville
56
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Emory Mills Senior Living
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Knoxville
107
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Places of interest near NHC HealthCare, Knoxville
2.8 miles from city center
Knoxville, TN 37917
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
126
Employees
120
Contractors
6
Staff to resident ratio
1.24:1
31% worse than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
47
Average shift
9.1 hours
10% better than Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
38,709
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
2.8%
1,083 contractor hours this quarter
Certified Nursing Assistant: 4
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 49 | 4 | 53 | 16,353 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 23 | 0 | 23 | 9,368 | 91 | 100% | 9.8 |
| Registered Nurse | 13 | 0 | 13 | 5,713 | 91 | 100% | 9.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,514 | 69 | 76% | 8.5 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,261 | 65 | 71% | 8.5 |
| Dietitian | 2 | 0 | 2 | 550 | 62 | 68% | 7.3 |
| Other Dietary Services Staff | 2 | 0 | 2 | 499 | 65 | 71% | 7.7 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 493 | 68 | 75% | 7.2 |
| Occupational Therapy Aide | 3 | 0 | 3 | 487 | 61 | 67% | 7.8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 467 | 64 | 70% | 7.2 |
| Administrator | 1 | 0 | 1 | 452 | 57 | 63% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 369 | 63 | 69% | 4.8 |
| Physical Therapy Aide | 2 | 0 | 2 | 347 | 51 | 56% | 6.1 |
| Nurse Aide in Training | 5 | 0 | 5 | 240 | 14 | 15% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 168 | 66 | 73% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 3 | 1 | 1% | 3 |
| Medical Director | 0 | 1 | 1 | 2 | 3 | 3% | 0.5 |
53 Certified Nursing Assistant
% of Days
100%
23 Licensed Practical Nurse
% of Days
100%
13 Registered Nurse
% of Days
100%
3 Clinical Nurse Specialist
% of Days
76%
4 Mental Health Service Worker
% of Days
71%
2 Dietitian
% of Days
68%
2 Other Dietary Services Staff
% of Days
71%
3 Respiratory Therapy Technician
% of Days
75%
3 Occupational Therapy Aide
% of Days
67%
3 Physical Therapy Assistant
% of Days
70%
1 Administrator
% of Days
63%
1 Nurse Practitioner
% of Days
58%
4 Speech Language Pathologist
% of Days
69%
2 Physical Therapy Aide
% of Days
56%
5 Nurse Aide in Training
% of Days
15%
2 Qualified Social Worker
% of Days
73%
1 Occupational Therapy Assistant
% of Days
1%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
102 residents
Residents by payment source
Medicare
7 residents (6.9%)
Medicaid
82 residents (80.4%)
Private pay or other
13 residents (12.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.7
50% worse than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
34% worse than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
28.2%
Percent of long-stay residents whose need for help with daily activities has increased
28.2%
76% worse than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
33.0%
Percent of long-stay residents whose ability to move independently worsened
33.0%
52% worse than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
17% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
8% worse than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.0%
Percent of long-stay high risk residents with pressure ulcers
10.0%
85% worse than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.6%
Percent of long-stay residents with a urinary tract infection
0.6%
70% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.4%
Percent of long-stay residents who lose too much weight
3.4%
46% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.7%
Percent of long-stay residents who have depressive symptoms
2.7%
75% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.2%
Percent of long-stay residents who received an antipsychotic medication
19.2%
16% worse than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
22% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
81% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
16% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$34K
61% lower than Tennessee averageTennessee average: $86K
Number of fines
1
43% fewer fines than Tennessee averageTennessee average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Tennessee averageTennessee average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$34K
Tennessee average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 15, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 15, 2023
$34K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for NHC HealthCare, Knoxville based on CMS SNF Cost Reports.
Occupancy Rate
74.3%
↓ 2.0pp vs 2022
Net Income
$400,032
↑ ~$1.9M vs 2022
Total Payroll
$7,000,380
↑ ~$1.0M vs 2022
Profit Margin
3.3%
↑ 15.0pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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