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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 57th out of 137 homes in Tennessee.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
3h 10m per day | ▼ 5% State avg: 3h 21m per day · National avg: 3h 26m per day |
Occupancy lower than 85% suggests more openings may be available.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
11% of new residents, usually for short-term rehab.
67% of new residents, often for short stays.
22% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #52 / 141Payroll — state benchmarkedThis home is ranked 52nd out of 141 homes in Tennessee.Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
NHC HealthCare, Knoxville is administrated by Thomas Bradley Shuford.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average 3.5
Last Health inspection on Nov 2024
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 16 citations resulted from standard inspections; 1 of 16 resulted from complaint investigations; and 3 of 16 came from combined inspections (standard and complaint).
100% better than Tennessee average
Tennessee average: 1.1
1
67% worse than Tennessee average
Tennessee average: 0.6
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 05, 2024
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 15, 2023
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 15, 2023
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 15, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
NHC HealthCare, Knoxville is located in Knoxville, Tennessee.
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2.8 miles from city center
Estimated distance in miles from Knoxville's city center to NHC HealthCare, Knoxville's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
31% worse than Tennessee average
Tennessee average ratio: 1.79:1
10% better than Tennessee average
Tennessee average: 8.3 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
This role is partially covered by contractors.
Total hours from contractors
1,083 contractor hours this quarter
| Certified Nursing Assistant | 49 | 4 | 53 | 16,353 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 23 | 0 | 23 | 9,368 | 91 | 100% | 9.8 |
| Registered Nurse | 13 | 0 | 13 | 5,713 | 91 | 100% | 9.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,514 | 69 | 76% | 8.5 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,261 | 65 | 71% | 8.5 |
| Dietitian | 2 | 0 | 2 | 550 | 62 | 68% | 7.3 |
| Other Dietary Services Staff | 2 | 0 | 2 | 499 | 65 | 71% | 7.7 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 493 | 68 | 75% | 7.2 |
| Occupational Therapy Aide | 3 | 0 | 3 | 487 | 61 | 67% | 7.8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 467 | 64 | 70% | 7.2 |
| Administrator | 1 | 0 | 1 | 452 | 57 | 63% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 369 | 63 | 69% | 4.8 |
| Physical Therapy Aide | 2 | 0 | 2 | 347 | 51 | 56% | 6.1 |
| Nurse Aide in Training | 5 | 0 | 5 | 240 | 14 | 15% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 168 | 66 | 73% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 3 | 1 | 1% | 3 |
| Medical Director | 0 | 1 | 1 | 2 | 3 | 3% | 0.5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
102
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.7
50% worse than Tennessee average
Tennessee average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
34% worse than Tennessee average
Tennessee average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
28.2%
76% worse than Tennessee average
Tennessee average: 16.0%
Percent of long-stay residents whose ability to move independently worsened
33.0%
52% worse than Tennessee average
Tennessee average: 21.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
17% better than Tennessee average
Tennessee average: 20.7%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
8% worse than Tennessee average
Tennessee average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
10.0%
85% worse than Tennessee average
Tennessee average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.6%
70% better than Tennessee average
Tennessee average: 2.1%
Percent of long-stay residents who lose too much weight
3.4%
46% better than Tennessee average
Tennessee average: 6.3%
Percent of long-stay residents who have depressive symptoms
2.7%
75% better than Tennessee average
Tennessee average: 11.0%
Percent of long-stay residents who received an antipsychotic medication
19.2%
16% worse than Tennessee average
Tennessee average: 16.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Tennessee average
Tennessee average: 89.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Tennessee average
Tennessee average: 94.5%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
22% better than Tennessee average
Tennessee average: 79.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
81% better than Tennessee average
Tennessee average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
16% better than Tennessee average
Tennessee average: 79.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.0%
41% better than Tennessee average
Tennessee average: 22.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.8%
13% better than Tennessee average
Tennessee average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee average
Tennessee average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
62.5%
16% better than Tennessee average
Tennessee average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
61.4%
21% better than Tennessee average
Tennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
61% lower than Tennessee average
Tennessee average: $86K
43% fewer fines than Tennessee average
Tennessee average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Tennessee average
Tennessee average: 0.5
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
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| Ben Atchley Tennessee State Veterans‘ Home |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Knoxville | 140 | 94.7% | +30% | 4.83 | +10% | +33% | 0 | 5 | 1.7 | - | 128 | 7 | State Of Tennessee | $18.4M | $6.8M | 37% | 445484 | ||||
| NHC HealthCare, Knoxville |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Knoxville (North Knoxville) | 115 | 74.3% | +2% | 3.54 | +18% | -2% | 1 | 16 | 4.0 | 1 | 97 | 31 | Thomas Shuford | $13.3M | $5.5M | 41.3% | 445098 | ||||
| Beverly Park Place Health And Rehab |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Knoxville (Corinth) | 53 | 90.6% | +24% | 3.40 | +31% | -6% | 0 | 14 | 2.8 | - | 158 | 8 | Hillcrest Healthcare Communities Inc | $20.0M | $5.5M | 27.4% | 445131 |
Historical financial and operational data for NHC HealthCare, Knoxville based on CMS SNF Cost Reports.
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NHC HealthCare, Knoxville is in the North Knoxville neighborhood of Knoxville.
NHC HealthCare, Knoxville has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TN state health department records, NHC HealthCare, Knoxville's license number is 00000146.
Thomas Bradley Shuford is the administrator of NHC HealthCare, Knoxville.
NHC HealthCare, Knoxville has 115 beds.
Yes — there are 2 photos of NHC HealthCare, Knoxville in the photo gallery on this page.
NHC HealthCare, Knoxville is located at 809 East Emerald Avenue.
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