Total health inspections
3
Missouri average 6.6
Last Health inspection on May 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Missouri
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Nhc Healthcare, Maryland Heights
Nursing Home in Missouri
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Nhc Healthcare, Maryland Heights
NHC HealthCare Maryland Heights is a skilled nursing facility that offers a continuum of care including rehabilitation and long-term care. The center is dedicated to providing personalized care in a comfortable environment, helping patients achieve their health and wellness goals. With a focus on dignity and independence, NHC HealthCare Maryland Heights is committed to supporting residents throughout their recovery journey.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
220
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.1%
Residents per day (avg)
198
Occupancy rate
88.1%
Residents per day (avg)
198
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
51% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$21.3M
Operating loss
-$159.4K
Privately-owned community
Operated by a business corporation.
Home revenue
$21.3M
Operating loss
-$159.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.4M
220-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeSnf
CountySAINT LOUIS COUNTY
CMS Certification Number265318
Certification TypeMedicare/Medicaid
Nhc Healthcare, Maryland Heights is administrated by Susan Taylor.
Owner NameNHC HEALTHCARE / MARYLAND HEIGHTS, LLC
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Homecare
Hospice
High-Speed Wireless Internet
Cable Tv In Every Room
Housekeeping And Laundry Services
On-Site Beauty And Barber Shop
Daily Activities And Entertainment
Dining Room
Outdoor Area For Relaxation
Specific ProgramsSkilled Nursing, Long-Term Care, Rehabilitation Services, HomeCare, Hospice
Operating Hours24/7
Food DescriptionDietitian and chef-approved meals tailored to meet nutritional needs.
Meals IncludedYes
Health Inspection History
Inspections
Total health citations
17
Missouri average 36.5
Citations per inspection
5.67
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 17 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
0 critical citations
0 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
May 06, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
May 06, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
May 06, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
May 06, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 06, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 06, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 06, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 06, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Missouri The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Filter by care type
Aberdeen Heights
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
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Kirkwood
38
92.6%
+39%
5.18
+39%
0
9
2.3
0
34
-
-
Ashfield Active Living And Wellness Communities, Inc.
$27.3M
$7.2M
26.3%
265841
Bertrand Nursing And Rehab Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bertrand
60
78.8%
+18%
3.65
-2%
0
10
3.3
0
54
-
5
Chance, Don
$5.1M
$2.3M
44.1%
265678
Nhc Healthcare, Maryland Heights
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Maryland Heights
220
88.1%
+32%
-
-
0
17
5.7
0
198
-
-
Taylor, Susan
$21.2M
$9.6M
45.1%
265318
Good Shepherd Care Community
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Concordia
-
-
-
-
-
0
0
0.0
0
-
-
38
-
-
-
-
-
Abbey Senior Health
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
O'fallon
55
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Places of interest near Nhc Healthcare, Maryland Heights
91.9 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
177
Employees
173
Contractors
4
Staff to resident ratio
0.93:1
46% worse than Missouri averageMissouri average ratio: 1.71:1
Avg staff/day
91
Average shift
8.4 hours
0% compared with Missouri averageMissouri average: 8.1 hours
Total staff hours (quarter)
69,346
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
68
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.1%
69 contractor hours this quarter
Medical Director: 3
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 68 | 0 | 68 | 27,713 | 91 | 100% | 8.8 |
| Licensed Practical Nurse | 26 | 0 | 26 | 12,832 | 91 | 100% | 8.8 |
| Medication Aide/Technician | 15 | 0 | 15 | 7,080 | 91 | 100% | 8.6 |
| Registered Nurse | 15 | 0 | 15 | 6,464 | 91 | 100% | 8.6 |
| Nurse Aide in Training | 14 | 0 | 14 | 2,941 | 90 | 99% | 8.3 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 2,097 | 86 | 95% | 7.7 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,918 | 65 | 71% | 8.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,470 | 91 | 100% | 7.8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,335 | 72 | 79% | 6.9 |
| Dental Services Staff | 2 | 0 | 2 | 994 | 65 | 71% | 8.2 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 898 | 70 | 77% | 6 |
| Administrator | 2 | 0 | 2 | 872 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Speech Language Pathologist | 2 | 0 | 2 | 461 | 59 | 65% | 7.2 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 432 | 81 | 89% | 5.3 |
| Occupational Therapy Aide | 2 | 0 | 2 | 430 | 56 | 62% | 7.4 |
| Physical Therapy Aide | 2 | 0 | 2 | 422 | 60 | 66% | 6.7 |
| Medical Director | 0 | 3 | 3 | 35 | 38 | 42% | 0.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 34 | 6 | 7% | 5.7 |
68 Certified Nursing Assistant
% of Days
100%
26 Licensed Practical Nurse
% of Days
100%
15 Medication Aide/Technician
% of Days
100%
15 Registered Nurse
% of Days
100%
14 Nurse Aide in Training
% of Days
99%
4 Clinical Nurse Specialist
% of Days
95%
4 Mental Health Service Worker
% of Days
71%
3 Other Dietary Services Staff
% of Days
100%
4 Physical Therapy Assistant
% of Days
79%
2 Dental Services Staff
% of Days
71%
7 Respiratory Therapy Technician
% of Days
77%
2 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
64%
2 Speech Language Pathologist
% of Days
65%
1 Dietitian
% of Days
63%
1 Qualified Social Worker
% of Days
89%
2 Occupational Therapy Aide
% of Days
62%
2 Physical Therapy Aide
% of Days
66%
3 Medical Director
% of Days
42%
1 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
191 residents
Residents by payment source
Medicare
12 residents (6.3%)
Medicaid
122 residents (63.9%)
Private pay or other
57 residents (29.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
32% better than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
12% better than Missouri averageMissouri average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
44% better than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.0%
Percent of long-stay residents whose ability to move independently worsened
13.0%
37% better than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.2%
50% worse than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
30% better than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.1%
Percent of long-stay high risk residents with pressure ulcers
3.1%
38% better than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.6%
Percent of long-stay residents with a urinary tract infection
0.6%
78% better than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.0%
Percent of long-stay residents who lose too much weight
7.0%
26% worse than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
8.3%
Percent of long-stay residents who have depressive symptoms
8.3%
36% better than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.5%
Percent of long-stay residents who received an antipsychotic medication
11.5%
48% better than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
15% better than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
9% better than Missouri averageMissouri average: 90.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
41% better than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
17% better than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.4%
16% better than Missouri averageMissouri average: 63.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Nhc Healthcare, Maryland Heights based on CMS SNF Cost Reports.
Occupancy Rate
88.1%
↑ 2.6pp vs 2022
Net Income
-$159.4K
↑ ~$1.2M vs 2022
Total Payroll
$12.6M
↑ ~$3.1M vs 2022
Profit Margin
-0.8%
↑ 6.1pp vs 2022
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