Occupancy rate
68%
6% lower than Tennessee averageTennessee average: 72%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Franklin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
NHC Place Cool Springs
Nursing Home in Franklin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
NHC Place Cool Springs
Overview of Nhc Place Cool Springs
Situated in Franklin, Nhc Place Cool Springs is an exceptional residence in Tennessee, providing not only short-term care and skilled nursing but also rehabilitation services to cater to the needs of seniors. Beyond these essential services, they extend their care offerings to assisted living, long-term care, and memory care, emphasizing the importance of fostering independence while ensuring reliable support. The facility, known for its positive environment and commitment to quality food, offers a broad range of healthcare services, making it a comprehensive destination for senior care.
Nhc Place Cool Springs boasts a large facility with an outstanding healthcare team, including specialized physicians, nurses, therapists, nurse practitioners, dietitians, and chefs dedicated to providing top-notch care. The on-site rehabilitation facility enhances convenience, while specialty services like IV therapy, podiatry care, diabetes management, psychological services, and more contribute to the holistic approach to senior well-being. This establishment excels in nursing home care, embodying qualifications and standards that prioritize the health and comfort of its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
108
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
69.2%
Residents per day (avg)
69
Occupancy rate
69.2%
Residents per day (avg)
69
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
81% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
19% of new residents, often for short stays.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$17.0M
Operating loss
-$389.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$17.0M
Operating loss
-$389.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.4M
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
6% lower than Tennessee averageOccupied beds
73 / 108
Average residents
82 per day
Facility TypeAssisted Care Living Facility
StatusLicensed
IssuanceApril 5, 2004
ExpirationMay 14, 2026
CountyWilliamson
License Number00000245
CMS Certification Number445475
NHC Place Cool Springs is legally operated by NHC Healthcare/Cool Springs, LLC, and administrated by Anthony Todd Moore.
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Home Care
Rehabilitation
ActivitiesJoin the fun with upcoming activities and events.
Specific ProgramsAssisted Living, Memory Care, Home Care, Caris Hospice
Food DescriptionRestaurant-style dining rooms available.
Types of Care at NHC Place Cool Springs
Assisted Living
Memory Care
Skilled Nursing
Residents information
Stay stats
Average length of stay
504 days
Total residents
121
Total admissions (2024)
48
Total discharges (2024)
47
Discharges
- To Private Residence or Home 16
- To Nursing Home 16
Demographics
GENDER
- Female Residents 70.2%
- Male Residents 29.8%
AGE DISTRIBUTION
- 65-69 0.8%
- 70-74 5%
- 75-79 12.4%
- 80-84 24%
- 85-89 21.5%
- 90 or more 36.4%
ETHNICITY
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
3 visits/inspections
1 visits/inspections triggered by complaints
Results
3 with issues
0 without issues
Tennessee average: 9 complaint visits
Show Inspection Reports
Latest inspection
Date
September 14, 2022
Other8 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Tennessee average: 17 deficiencies
Health Inspection History
Inspections
Total health inspections
3
Tennessee average 3.5
Last Health inspection on Sep 2022
Total health citations
8
Tennessee average 15.4
Citations per inspection
2.67
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 8 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
2
2
233% worse than Tennessee averageTennessee average: 0.6
0 critical citations
2 serious citations
6 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 14, 2022
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 14, 2022
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 22, 2019
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 22, 2019
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 22, 2019
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 22, 2019
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 22, 2019
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 22, 2019
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Franklin The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
NHC Place Cool Springs
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Franklin
180
67.6%
-7%
4.86
+34%
0
8
2.7
2
69
-
34
Moore, Anthony
$16.7M
$8.0M
47.7%
445475
Claiborne and Hughes Health Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Franklin
157
59.6%
-18%
3.44
-5%
0
35
8.8
5
92
A+
72
Claiborne Group Llc
$10.2M
$4.1M
40.1%
445157
Canterfield of Franklin LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Franklin
99
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Fountains of Franklin
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Franklin
68
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Franklin Manor Nursing Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Franklin
47
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Places of interest near NHC Place Cool Springs
3.1 miles from city center — 1.85 miles to nearest hospital (Vanderbilt Children's Gastroenterology Franklin)
Calculate Travel Distance to NHC Place Cool Springs
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
290
Employees
200
Contractors
90
Staff to resident ratio
5.80:1
223% better than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
61
Average shift
8.4 hours
0% compared with Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
46,804
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
117
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
2.8%
1,334 contractor hours this quarter
Certified Nursing Assistant: 53
Licensed Practical Nurse: 32
Registered Nurse: 2
Mental Health Service Worker: 1
Occupational Therapy Assistant: 1
Other Physician: 1
Staff by category
| Certified Nursing Assistant | 64 | 53 | 117 | 15,136 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 21 | 32 | 53 | 7,937 | 91 | 100% | 9.4 |
| Registered Nurse | 30 | 2 | 32 | 6,307 | 91 | 100% | 9.4 |
| Respiratory Therapy Technician | 12 | 0 | 12 | 2,474 | 78 | 86% | 7.2 |
| Mental Health Service Worker | 5 | 1 | 6 | 2,373 | 76 | 84% | 7.8 |
| Qualified Social Worker | 10 | 0 | 10 | 1,897 | 91 | 100% | 6.7 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,806 | 85 | 93% | 7 |
| Respiratory Therapist | 9 | 0 | 9 | 1,685 | 90 | 99% | 7.2 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,650 | 69 | 76% | 6.4 |
| Physical Therapy Assistant | 8 | 0 | 8 | 1,332 | 80 | 88% | 7.3 |
| Dietitian | 3 | 0 | 3 | 830 | 66 | 73% | 8.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 774 | 62 | 68% | 8.2 |
| Nurse Aide in Training | 4 | 0 | 4 | 601 | 45 | 49% | 11.5 |
| Qualified Activities Professional | 4 | 0 | 4 | 581 | 64 | 70% | 7 |
| Occupational Therapy Aide | 4 | 0 | 4 | 485 | 61 | 67% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 57 | 63% | 7.9 |
| Administrator | 1 | 0 | 1 | 436 | 55 | 60% | 7.9 |
| Other Dietary Services Staff | 6 | 0 | 6 | 32 | 9 | 10% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 20 | 3 | 3% | 6.5 |
| Other Physician | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
117 Certified Nursing Assistant
% of Days
100%
53 Licensed Practical Nurse
% of Days
100%
32 Registered Nurse
% of Days
100%
12 Respiratory Therapy Technician
% of Days
86%
6 Mental Health Service Worker
% of Days
84%
10 Qualified Social Worker
% of Days
100%
8 Speech Language Pathologist
% of Days
93%
9 Respiratory Therapist
% of Days
99%
8 Physical Therapy Aide
% of Days
76%
8 Physical Therapy Assistant
% of Days
88%
3 Dietitian
% of Days
73%
2 Clinical Nurse Specialist
% of Days
68%
4 Nurse Aide in Training
% of Days
49%
4 Qualified Activities Professional
% of Days
70%
4 Occupational Therapy Aide
% of Days
67%
1 Nurse Practitioner
% of Days
63%
1 Administrator
% of Days
60%
6 Other Dietary Services Staff
% of Days
10%
1 Occupational Therapy Assistant
% of Days
3%
1 Other Physician
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
50 residents
Residents by payment source
Medicare
28 residents (56%)
Private pay or other
22 residents (44%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
38% worse than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
29% worse than Tennessee averageTennessee average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
28.0%
Percent of long-stay residents whose need for help with daily activities has increased
28.0%
75% worse than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
27.9%
Percent of long-stay residents whose ability to move independently worsened
27.9%
29% worse than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.4%
6% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
8.6%
Percent of long-stay residents experiencing one or more falls with major injury
8.6%
135% worse than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
15% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.5%
Percent of long-stay residents with a urinary tract infection
3.5%
70% worse than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.9%
Percent of long-stay residents who lose too much weight
2.9%
54% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
1.7%
Percent of long-stay residents who received an antipsychotic medication
1.7%
90% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.4%
In line with Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.3%
10% worse than Tennessee averageTennessee average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.27
Number of hospitalizations per 1,000 long-stay resident days.
1.27
20% better than Tennessee averageTennessee average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.34
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.34
15% better than Tennessee averageTennessee average: 1.57
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
27% worse than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
10% worse than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.3%
22% worse than Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.1%
5% better than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
In line with Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.4%
Percentage of SNF residents who experience falls with major injury during their stay.
1.4%
77% worse than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
68.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.6%
28% better than Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
65.8%
Rate of successful return to home or community from a skilled nursing facility.
65.8%
30% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for NHC Place Cool Springs based on CMS SNF Cost Reports.
Occupancy Rate
69.2%
↑ 14.7pp vs 2022
Net Income
-$389.3K
↑ ~$2.5M vs 2022
Total Payroll
$10.9M
↑ ~$1.7M vs 2022
Profit Margin
-2.3%
↑ 14.1pp vs 2022
Loading trend charts...
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