(888) 927-9409
Pricing Call
(888) 927-9409
NHC Place Cool Springs
Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · Franklin, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of NHC Place sign and building area Dining area with seating and decorative lighting Outdoor seating area with a gazebo in a garden Warm dining area with wooden accents and seating Residents participating in a cooking activity in the kitchen Residents reading in a cozy library corner Residents engaging in physical therapy with staff assistance Residents playing mini-golf in a landscaped area Staff interacting in a welcoming reception area Staff member consulting with a resident in an office Residents reading in a cozy library area Therapist assisting a resident with exercise equipment Staff assisting a resident in a common area Health professional assisting a resident with therapy

NHC Place Cool Springs

Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · Franklin, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
211 Cool Springs Blvd, Franklin, TN 37067 View map Calculator: See prices in your area
NHC Place Cool Springs accepts Medicare and private pay.
Contact Us Explore Open Rooms
Calculator: See prices in your area
NHC Place Cool Springs accepts Medicare and private pay.

Overview of Nhc Place Cool Springs

Situated in Franklin, Nhc Place Cool Springs is an exceptional residence in Tennessee, providing not only short-term care and skilled nursing but also rehabilitation services to cater to the needs of seniors. Beyond these essential services, they extend their care offerings to assisted living, long-term care, and memory care, emphasizing the importance of fostering independence while ensuring reliable support. The facility, known for its positive environment and commitment to quality food, offers a broad range of healthcare services, making it a comprehensive destination for senior care.

Nhc Place Cool Springs boasts a large facility with an outstanding healthcare team, including specialized physicians, nurses, therapists, nurse practitioners, dietitians, and chefs dedicated to providing top-notch care. The on-site rehabilitation facility enhances convenience, while specialty services like IV therapy, podiatry care, diabetes management, psychological services, and more contribute to the holistic approach to senior well-being. This establishment excels in nursing home care, embodying qualifications and standards that prioritize the health and comfort of its residents.

Facility Direct Line (615) 778-6800
Facility Direct Line (615) 778-6800

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 41.2% Above TN avg. ▲ 41.2% Above TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 43.6% Above TN avg. ▲ 43.6% Above TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 65.6% Above TN avg. ▲ 65.6% Above TN avg.TN average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 16.3% Above TN avg. ▲ 16.3% Above TN avg.TN average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Tennessee averages

Rank #19 / 179Nurse hours — State benchmarkedThis home is ranked 19th out of 179 homes we track in Tennessee for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 179 Tennessee facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 19th out of 179 homes we track in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 30m

24% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 1m
+65% State avg: 37m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 9m
+4% State avg: 1h 6m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 20m
+9% State avg: 2h 9m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 56m
+17% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
25m
+399% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
48m
+92% State avg: 25m per day · National avg: 29m per day

All 6 underlying metrics are above the state average

Standout metric: Physical Therapist is +399% above Tennessee average

Capacity and availability

Residents per day
73
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
117 days
Bed community size
108-bed community Rank #123 / 425Bed count — State benchmarkedThis home is ranked 123rd out of 425 homes we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
22 years in operation Rank #272 / 386Years in operation — State benchmarkedThis home is ranked 272nd out of 386 homes we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 34 / 100 Rank #279 / 520Walk Score — State benchmarkedThis home is ranked 279th out of 520 homes we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
68%
Rank #175 / 268Occupancy rate — State benchmarkedThis home is ranked 175th out of 268 homes we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 268. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Tennessee average: 71.6%
Occupied beds
73 / 108
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
IssuanceApril 5, 2004
ExpirationMay 14, 2027
CountyWilliamson
License Number00000245
CMS Certification Number445475

Ownership & Operating Entity

NHC Place Cool Springs is legally operated by NHC Healthcare/Cool Springs, LLC, and administered by Anthony Todd Moore.

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Home Care

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Activities
Specific ProgramsCaris Hospice

Contact NHC Place Cool Springs

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 8 citations 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Tennessee state average
Overall vs. TN average 1 Worse Metrics worse than Tennessee average:
• Total citations (100% above) 1 At Avg Metrics at Tennessee average:
• Citations per inspection (at TN avg) 0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 84 This facility has 100% more total citations than a typical Tennessee nursing home (8 vs. TN avg 4).↑ 100% worse
Citations per inspection Info Average citations per inspection. 2.02 This facility has citations per inspection in line with the Tennessee average (2 vs. TN avg 2).— At avg

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all inspections conducted at this facility. 42 This facility has had 100% more total inspections than the Tennessee average (4 vs. TN avg 2). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Show Inspection Reports

Residents information

Stay stats

Average length of stay
504 days
Total residents
121
Total admissions (2024)
48
Total discharges (2024)
47

Discharges

  • To Private Residence or Home 16
  • To Nursing Home 16

Demographics

GENDER

  • Female Residents 70.2%
  • Male Residents 29.8%

AGE DISTRIBUTION

  • 65-69 0.8%
  • 70-74 5%
  • 75-79 12.4%
  • 80-84 24%
  • 85-89 21.5%
  • 90 or more 36.4%

ETHNICITY

  • Black Residents 0.8%
  • White Residents 95.9%
  • Total Other Race Residents 3.3%

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2018 · 8 years of data
Total health inspections 3

Tennessee average 3.5

Last Health inspection on Sep 2022

Total health citations
8 Rank #41 / 180Health citations — State benchmarkedThis home is ranked 41st out of 180 homes we track in Tennessee for health citations. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 180 TN facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 15.4

Citations per inspection
2.67 Rank #36 / 180Citations per inspection — State benchmarkedThis home is ranked 36th out of 180 homes we track in Tennessee for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 180 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 4.39

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 8 citations resulted from standard inspections.

Breakdown of citation severity (last 8 years)
Critical health citations
0
100% better than Tennessee average

Tennessee average: 1.1

Serious health citations
2
233% worse than Tennessee average

Tennessee average: 0.6

0 critical citations Tennessee average: 1.1
2 serious citations Tennessee average: 0.6
6 moderate citations Tennessee average: 13.7
0 minor citations Tennessee average: 0.1
Citations history (last 8 years)
Infection Control moderate citation Sep 14, 2022
Corrected
Nutrition moderate citation Aug 22, 2019
Corrected
Pharmacy moderate citation Aug 22, 2019
Corrected
Quality of Care moderate citation Aug 22, 2019
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 201
Employees 198
Contractors 3
Staff to resident ratio 4.02 : 1
130% more staff per resident than Tennessee average
Tennessee average ratio: 1.75 : 1 Tennessee average ratio: 1.75 : 1See full Tennessee ranking
Avg staff/day 63
Average shift 8.1 hours
0% compared with Tennessee average
Tennessee average: 8.3 hours Tennessee average shift: 8.3 hoursSee full Tennessee ranking
Total staff hours (quarter) 46,868

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 23 RN Staff are full-time employees. No contractors work on this role. 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 26 LPN Staff are full-time employees. No contractors work on this role. 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 69 CNA Staff are full-time employees. No contractors work on this role. 69
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.2%

77 contractor hours this quarter

Mental Health Service Worker: 1 Occupational Therapy Assistant: 1 Other Physician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6906915,60492100%8.8
Licensed Practical Nurse260268,30692100%8.9
Registered Nurse230235,94392100%9.7
Respiratory Therapy Technician130132,6067986%6.9
Mental Health Service Worker5162,3708087%7.5
Qualified Social Worker110111,89092100%6.5
Speech Language Pathologist6061,7208087%7
Physical Therapy Aide8081,5726672%6.6
Physical Therapy Assistant7071,3117784%7.4
Respiratory Therapist100101,2298896%6.2
Dietitian2021,0436874%9.1
Administrator2028166470%7.9
Clinical Nurse Specialist2027626267%7.1
Qualified Activities Professional3036066470%6.7
Occupational Therapy Aide3035096571%7.6
Nurse Practitioner1014846166%7.9
Other Dietary Services Staff707701314%1.7
Occupational Therapy Assistant0112644%6.6
Other Physician011333%1
69 Certified Nursing Assistant
% of Days 100%
26 Licensed Practical Nurse
% of Days 100%
23 Registered Nurse
% of Days 100%
13 Respiratory Therapy Technician
% of Days 86%
View All Staffing Data in Franklin

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.4
38% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.1
29% worse than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Average Tennessee avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 28.0%
75% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.9%
29% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.4%
6% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.6%
135% worse than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.6%
15% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.5%
70% worse than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.9%
54% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.7%
90% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.4%
In line with Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.3%
10% worse than Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.27
20% better than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.34
15% better than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Significantly above average Tennessee avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 58.3%
27% worse than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.9%
10% worse than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 62.3%
22% worse than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.1%
5% better than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.7%
In line with Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.4%
77% worse than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 68.6%
28% better than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 65.8%
30% better than Tennessee average

Tennessee average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

81% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

19% of new residents, often for short stays.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 50
Medicare
28
56% of residents
Private pay or other
22
44% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$705.1K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M Rank #33 / 174Net patient revenue — State benchmarkedThis home is ranked 33rd out of 174 homes we track in Tennessee. Shows this facility's net patient revenue compared to the Tennessee average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$705.1K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$315.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #21 / 174Payroll costs — State benchmarkedThis home is ranked 21st out of 174 homes we track in Tennessee. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Tennessee average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$9.4M 61.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #33 / 174Payroll % of net patient revenue — State benchmarkedThis home is ranked 33rd out of 174 homes we track in Tennessee. Shows payroll as a percentage of net patient revenue versus the Tennessee average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.9M
How we calculate these figures

This home is administered by Anthony Todd Moore.

This home is owned by Anthony Moore

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 445475

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (81% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
331 total

Coverage residents most often arrive under.

Medicare 81%
Private pay 19%
Discharges
335 total

Coverage residents most often leave under.

Medicare 81%
Private pay 19%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near NHC Place Cool Springs

Address 3.1 miles from city center Info Estimated distance in miles from Franklin's city center to NHC Place Cool Springs's address, calculated via Google Maps.

Calculate Travel Distance to NHC Place Cool Springs

Add your location

Address

Compare Nursing Homes around Franklin

Info below is compiled from CMS reports & the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Tennessee average is: 54.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
NHC Place Cool Springs ★ ★ ★ ★ ☆
NH
AL
HOS
MC
SNF
Franklin
108
Facility 108
TN AVG 88
Rank #123 / 425
67.6%
Facility 67.6%
TN AVG 73.1
Rank #175 / 268
-8%
4.50
Facility 4.50
TN AVG 3.63
Rank #19 / 179
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +30%+24%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
8
Facility 8
TN AVG 15.4
Rank #41 / 180
2.7
Facility 2.7
TN AVG 4.4
Rank #36 / 180
273-
34
Facility 34
TN AVG 36
Rank #279 / 520
Anthony Moore
$15.2MFiscal year ending 12/2023
Facility $15.2MFiscal year ending 12/2023
TN AVG $11.1M
Rank #33 / 174
$9.4MFiscal year ending 12/2023
Facility $9.4MFiscal year ending 12/2023
TN AVG $5.9M
Rank #21 / 174
61.9%Fiscal year ending 12/2023
Facility 61.9%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #33 / 174
445475
NHC HealthCare in Franklin ★ ★ ☆ ☆ ☆
NH
HC
HOS
SNF
Franklin
44
Facility 44
TN AVG 88
Rank #376 / 425
20.5%
Facility 20.5%
TN AVG 73.1
Rank #268 / 268
-72%
3.76
Facility 3.76
TN AVG 3.63
Rank #55 / 179
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ 0%+4%
$62.5k
Facility $62.5k
TN AVG $90.9k
Rank #155 / 181
9
Facility 9
TN AVG 15.4
Rank #51 / 180
3.0
Facility 3.0
TN AVG 4.4
Rank #44 / 180
19A+
47
Facility 47
TN AVG 36
Rank #166 / 520
Chelsey Norris
$8.5MFiscal year ending 12/2023
Facility $8.5MFiscal year ending 12/2023
TN AVG $11.1M
Rank #114 / 174
$6.0MFiscal year ending 12/2023
Facility $6.0MFiscal year ending 12/2023
TN AVG $5.9M
Rank #67 / 174
70%Fiscal year ending 12/2023
Facility 70%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #11 / 174
445127
Franklin Wellness and Rehabilitation Center ★ ★ ☆ ☆ ☆
NH
SNF
Franklin (West Meade =)
88
Facility 88
TN AVG 88
Rank #186 / 425
64.8%
Facility 64.8%
TN AVG 73.1
Rank #189 / 268
-11%
3.80
Facility 3.80
TN AVG 3.63
Rank #55 / 179
 ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +82%+5%
$41.2k
Facility $41.2k
TN AVG $90.9k
Rank #148 / 181
16
Facility 16
TN AVG 15.4
Rank #98 / 180
5.3
Facility 5.3
TN AVG 4.4
Rank #131 / 180
257-
69
Facility 69
TN AVG 36
Rank #34 / 520
Franklin Operating Group LLC
$6.0MFiscal year ending 12/2023
Facility $6.0MFiscal year ending 12/2023
TN AVG $11.1M
Rank #153 / 174
$2.6MFiscal year ending 12/2023
Facility $2.6MFiscal year ending 12/2023
TN AVG $5.9M
Rank #161 / 174
43.3%Fiscal year ending 12/2023
Facility 43.3%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #138 / 174
445146
Claiborne and Hughes Health Center ★ ☆ ☆ ☆ ☆
NH
MC
SNF
Franklin
157
Facility 157
TN AVG 88
Rank #31 / 425
54.7%
Facility 54.7%
TN AVG 73.1
Rank #222 / 268
-25%
3.85
Facility 3.85
TN AVG 3.63
Rank #41 / 179
 ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -11%+6%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
35
Facility 35
TN AVG 15.4
Rank #170 / 180
8.8
Facility 8.8
TN AVG 4.4
Rank #175 / 180
586-
72
Facility 72
TN AVG 36
Rank #30 / 520
Claiborne Group LLC
$9.7MFiscal year ending 12/2023
Facility $9.7MFiscal year ending 12/2023
TN AVG $11.1M
Rank #87 / 174
$4.5MFiscal year ending 12/2023
Facility $4.5MFiscal year ending 12/2023
TN AVG $5.9M
Rank #103 / 174
45.7%Fiscal year ending 12/2023
Facility 45.7%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #125 / 174
445157
Nursing Home Explorer

Financial Assistance for
Nursing Home in Tennessee

NHC Place Cool Springs is located in Franklin, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about NHC Place Cool Springs

Who is the owner of NHC Place Cool Springs?

NHC Place Cool Springs is legally operated by NHC Healthcare/Cool Springs, LLC, and administered by Anthony Todd Moore.

Is NHC Place Cool Springs in a walkable area?

NHC Place Cool Springs has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of NHC Place Cool Springs?

According to TN state health department records, NHC Place Cool Springs's license number is 00000245.

When does NHC Place Cool Springs's license expire?

According to TN state health department records, NHC Place Cool Springs's license expires on May 14, 2027.

What is the occupancy rate at NHC Place Cool Springs?

NHC Place Cool Springs's occupancy is 68%.

How long has NHC Place Cool Springs been in business?

NHC Place Cool Springs has been operating for approximately 22 years, based on available licensing and registration records.

Are pets allowed at NHC Place Cool Springs?

No, NHC Place Cool Springs has a no-pet policy.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat