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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Situated in Franklin, Nhc Place Cool Springs is an exceptional residence in Tennessee, providing not only short-term care and skilled nursing but also rehabilitation services to cater to the needs of seniors. Beyond these essential services, they extend their care offerings to assisted living, long-term care, and memory care, emphasizing the importance of fostering independence while ensuring reliable support. The facility, known for its positive environment and commitment to quality food, offers a broad range of healthcare services, making it a comprehensive destination for senior care.
Nhc Place Cool Springs boasts a large facility with an outstanding healthcare team, including specialized physicians, nurses, therapists, nurse practitioners, dietitians, and chefs dedicated to providing top-notch care. The on-site rehabilitation facility enhances convenience, while specialty services like IV therapy, podiatry care, diabetes management, psychological services, and more contribute to the holistic approach to senior well-being. This establishment excels in nursing home care, embodying qualifications and standards that prioritize the health and comfort of its residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 12th out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 19m per day | ▲ 114% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 13m per day | ▲ 11% State avg: 1h 6m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 36m per day | ▲ 21% State avg: 2h 9m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 8m per day | ▲ 23% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 25m per day | ▲ 400% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 8m per day | ▲ 172% State avg: 25m per day · National avg: 29m per day |
Lower than the Tennessee average: 71.6%NHC Place Cool Springs is legally operated by NHC Healthcare/Cool Springs, LLC, and administrated by Anthony Todd Moore.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 4 | This facility has 100% more total citations than a typical Tennessee nursing home (8 vs. TN avg 4).↑ 100% worse |
|
Citations per year
Average citations per year since 2018.
| 1 | 0.5 | This facility has 100% more citations per year than a typical Tennessee nursing home (1 vs. TN avg 0.5).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 14, 2022, found deficiencies related to failure to ensure all staff with medical and religious exemptions completed required twice-weekly COVID-19 testing. Earlier inspections identified issues with resident care, including inadequate pressure ulcer management, mouth and nail care, medication monitoring, and food handling sanitation, as well as safety concerns involving accident hazards and medication storage. A complaint investigation in 2019 substantiated deficiencies in wound care, medication oversight, and sanitary food practices. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows recurring themes in resident care and safety, with no clear pattern of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsTennessee average 3.5
Last Health inspection on Sep 2022
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 8 citations resulted from standard inspections.
100% better than Tennessee averageTennessee average: 1.1
233% worse than Tennessee averageTennessee average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
130% better than Tennessee average
0% compared with Tennessee average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
77 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 69 | 0 | 69 | 15,604 | 92 | 100% | 8.8 |
| Licensed Practical Nurse | 26 | 0 | 26 | 8,306 | 92 | 100% | 8.9 |
| Registered Nurse | 23 | 0 | 23 | 5,943 | 92 | 100% | 9.7 |
| Respiratory Therapy Technician | 13 | 0 | 13 | 2,606 | 79 | 86% | 6.9 |
| Mental Health Service Worker | 5 | 1 | 6 | 2,370 | 80 | 87% | 7.5 |
| Qualified Social Worker | 11 | 0 | 11 | 1,890 | 92 | 100% | 6.5 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,720 | 80 | 87% | 7 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,572 | 66 | 72% | 6.6 |
| Physical Therapy Assistant | 7 | 0 | 7 | 1,311 | 77 | 84% | 7.4 |
| Respiratory Therapist | 10 | 0 | 10 | 1,229 | 88 | 96% | 6.2 |
| Dietitian | 2 | 0 | 2 | 1,043 | 68 | 74% | 9.1 |
| Administrator | 2 | 0 | 2 | 816 | 64 | 70% | 7.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 762 | 62 | 67% | 7.1 |
| Qualified Activities Professional | 3 | 0 | 3 | 606 | 64 | 70% | 6.7 |
| Occupational Therapy Aide | 3 | 0 | 3 | 509 | 65 | 71% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 484 | 61 | 66% | 7.9 |
| Other Dietary Services Staff | 7 | 0 | 7 | 70 | 13 | 14% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 26 | 4 | 4% | 6.6 |
| Other Physician | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
38% worse than Tennessee averageTennessee average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
29% worse than Tennessee averageTennessee average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
28.0%
75% worse than Tennessee averageTennessee average: 16.0%
Percent of long-stay residents whose ability to move independently worsened
27.9%
29% worse than Tennessee averageTennessee average: 21.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.4%
6% better than Tennessee averageTennessee average: 20.7%
Percent of long-stay residents experiencing one or more falls with major injury
8.6%
135% worse than Tennessee averageTennessee average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
4.6%
15% better than Tennessee averageTennessee average: 5.4%
Percent of long-stay residents with a urinary tract infection
3.5%
70% worse than Tennessee averageTennessee average: 2.1%
Percent of long-stay residents who lose too much weight
2.9%
54% better than Tennessee averageTennessee average: 6.3%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Tennessee averageTennessee average: 11.0%
Percent of long-stay residents who received an antipsychotic medication
1.7%
90% better than Tennessee averageTennessee average: 16.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.4%
In line with Tennessee averageTennessee average: 89.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.3%
10% worse than Tennessee averageTennessee average: 94.5%
Number of hospitalizations per 1,000 long-stay resident days.
1.27
20% better than Tennessee averageTennessee average: 1.58
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.34
15% better than Tennessee averageTennessee average: 1.57
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
27% worse than Tennessee averageTennessee average: 79.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
10% worse than Tennessee averageTennessee average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.3%
22% worse than Tennessee averageTennessee average: 79.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.1%
5% better than Tennessee averageTennessee average: 22.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
In line with Tennessee averageTennessee average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.4%
77% worse than Tennessee averageTennessee average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.6%
28% better than Tennessee averageTennessee average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
65.8%
30% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
81% of new residents, usually for short-term rehab.
19% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
50Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for NHC Place Cool Springs based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #18 / 176Payroll — State benchmarkedThis home is ranked 18th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
3.1 miles from city center
Estimated distance in miles from Franklin's city center to NHC Place Cool Springs's address, calculated via Google Maps.
— 1.85 miles to nearest hospital (Vanderbilt Children's Gastroenterology Franklin)
Add your location
NHC Place Cool Springs is located in Franklin, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
| NHC Place Cool Springs |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin (Cool Springs) | 108 | 67.6% | -7% | 4.86 | +30% | +34% | $0 | 8 | 2.7 | 2 | 69 | - | 34 | Anthony Moore | $17.0M | $10.9M | 63.8% | 445475 | ||||
| NHC HealthCare in Franklin |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Franklin | 44 | 20.5% | -72% | 3.46 | 0% | -5% | $0 | 9 | 3.0 | 1 | 76 | A+ | 47 | Chelsey Norris | $11.0M | $6.0M | 54.5% | 445127 | ||||
| Franklin Wellness and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Franklin (West Meade =) | 88 | 61.9% | -15% | 3.79 | +82% | +5% | $63.3k | 16 | 5.3 | 2 | 57 | - | 69 | Franklin Operating Group LLC | $7.3M | $4.0M | 55% | 445146 | ||||
| Claiborne and Hughes Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin | 157 | 59.6% | -18% | 3.44 | -11% | -5% | $0 | 35 | 8.8 | 5 | 92 | A+ | 72 | Claiborne Group LLC | $11.0M | $6.1M | 55% | 445157 |
NHC Place Cool Springs is in the Cool Springs neighborhood of Franklin.
The legal owner and operator of NHC Place Cool Springs is NHC Healthcare/Cool Springs, LLC.
NHC Place Cool Springs has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TN state health department records, NHC Place Cool Springs's license number is 00000245.
According to TN state health department records, NHC Place Cool Springs's license expires on May 14, 2026.
NHC Place Cool Springs's occupancy is 68%.
Anthony Todd Moore is the administrator of NHC Place Cool Springs.
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