Inspection Reports for
Noble Living II, LLC
505 Hills Lane Dr, Fletcher Hills, CA 92020, CA, 92020
Back to Facility ProfileDeficiencies (last 6 years)
Deficiencies (over 6 years)
0.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
83% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
100% occupied
Based on a September 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 0
Date: Sep 26, 2025
Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations that facility staff did not meet a resident's medical needs and did not allow the resident to speak with family.
Complaint Details
The complaint alleged that a resident required medical attention due to a persistent cough and that staff did not take the resident to the doctor. It was also alleged that staff blocked an outside source from calling the resident. The investigation found no evidence to support these allegations and deemed them unsubstantiated.
Findings
The investigation included a facility tour, record review, and interviews, and found no evidence to substantiate the allegations. The resident was observed without signs of illness, and phone records showed no blocking of calls. The allegations were deemed unsubstantiated.
Report Facts
Capacity: 6
Census: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Marisela Garcia-Centeno | Licensing Program Analyst | Conducted the complaint investigation and telephone conference with the administrator |
| Nora Garcia | Administrator | Facility administrator met during the investigation and exit interview |
| Debra Bunnell | Named as facility administrator in report header | |
| Sabel Martinez | Supervisor | Supervisor overseeing the complaint investigation |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Date: Aug 18, 2025
Visit Reason
An unannounced annual required visit was conducted to evaluate compliance with licensing requirements for the Residential Care Facility for the Elderly.
Findings
The facility was found to be clean, safe, and in good repair with appropriate furniture and equipment. Client files and staff records were complete and current. No deficiencies were cited during the visit, and emergency preparedness measures were in place and up to date.
Report Facts
Capacity: 6
Census: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator/Director | Facility Administrator present during inspection |
| Renita Hall | Licensing Program Analyst | Conducted the inspection |
| Elizabeth Gastelum | Administrator | Met with Licensing Program Analyst during inspection |
| Maria Guerrero | Caregiver | Met with Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Date: Aug 22, 2024
Visit Reason
An unannounced required 1-year annual visit was conducted to evaluate compliance with licensing regulations.
Findings
The facility was found to be clean, well-maintained, and free from safety hazards. Staffing was adequate and trained, resident care plans were comprehensive and up-to-date, medication administration was compliant, and health and safety protocols including infection control and emergency plans were in place. Overall, the facility complied with licensing regulations.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Renita Hall | Licensing Program Analyst | Conducted the inspection and identified herself to the Administrator. |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during the inspection. |
| Debra Bunnell | Administrator/Director | Named as facility Administrator/Director. |
| Denise Powell | Licensing Program Manager | Named as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 0
Date: Aug 22, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2023-11-13 regarding staff mistreatment and neglect of residents at Noble Living II LLC.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff isolating a resident for an extended period, not meeting toileting and hygiene needs, and failing to treat the resident with dignity and respect. No evidence or witnesses supported these claims.
Findings
After interviews, observations, and record reviews, no evidence was found to substantiate the allegations that staff isolated a resident, neglected toileting and hygiene needs, or treated the resident without dignity or respect. The allegations were determined to be unsubstantiated.
Report Facts
Capacity: 6
Census: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Renita Hall | Licensing Program Analyst | Conducted the complaint investigation and unannounced visit |
| Nora Garcia | Administrator | Met with the Licensing Program Analyst during the investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 1
Date: Jan 20, 2023
Visit Reason
An unannounced case management visit was conducted to cite deficiencies noted during a complaint investigation related to refund issuance delays after resident deaths.
Complaint Details
The visit was triggered by a complaint investigation. Deficiency was cited based on evidence obtained during the investigation. A plan of correction was jointly developed with the licensee.
Findings
The investigation found that refund checks for two residents were issued 19 and 21 days after the removal of personal belongings, exceeding the 15-day regulatory requirement, posing a personal rights risk to residents.
Deficiencies (1)
Refund of fees paid: A refund of any fees paid in advance covering the time after the resident’s personal property has been removed shall be issued within 15 days after the personal property is removed. This requirement was not met as evidenced by delays of 19 and 21 days in issuing refunds.
Report Facts
Days delay in refund issuance: 19
Days delay in refund issuance: 21
Residents with delayed refunds: 2
Facility census: 4
Facility capacity: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Licensee | Named in relation to the deficiency and plan of correction |
| Esther Miller | Licensing Program Analyst | Conducted the inspection and authored the report |
| Denise Powell | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 2
Date: Jan 20, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that the facility did not refund money owed after a resident's death and that the licensee did not provide a signed copy of the Admissions Agreement to the resident's authorized representative.
Complaint Details
The complaint investigation was substantiated based on evidence that the facility did not refund money owed after a resident's death and failed to provide a signed copy of the Admissions Agreement to the authorized representative.
Findings
The investigation substantiated the allegations, finding that the facility included unlawful provisions in the Admissions Agreement and failed to provide a signed copy of the agreement to the authorized representative. A refund was eventually issued after the resident's death, but the process violated regulations.
Deficiencies (2)
Admission Agreements included unlawful provisions violating residents' rights as specified in Health and Safety Code section 1569 et seq.
Licensee did not provide a signed and dated current admission agreement to the resident's representative immediately upon signing.
Report Facts
Refund amount: 2866.67
Capacity: 6
Census: 4
Plan of Correction Due Date: Jan 27, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Esther Miller | Licensing Program Analyst | Conducted the complaint investigation visit |
| Denise Powell | Licensing Program Manager | Oversaw complaint investigation |
| Debra Bunnell | Licensee | Named in findings related to refund and admissions agreement |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 1
Date: Jan 20, 2023
Visit Reason
An unannounced case management visit was conducted to cite deficiencies noted during a complaint investigation regarding delayed refund checks after residents' personal belongings were removed following their deaths.
Complaint Details
The visit was triggered by a complaint investigation. The deficiency cited was based on evidence obtained during the investigation, including review of facility records and interviews. The licensee issued refunds late in 2 of 7 resident cases, which posed a personal rights risk.
Findings
The investigation found that refund checks were not issued within the required 15 days after removal of residents' personal belongings in two instances, posing a personal rights risk to residents in care. A deficiency was cited and a plan of correction was developed with the licensee.
Deficiencies (1)
Refund of fees paid: A refund of fees paid in advance covering the time after the resident’s personal property has been removed was not issued within 15 days as required.
Report Facts
Days delay for refund check issuance: 19
Days delay for refund check issuance: 21
Residents with delayed refunds: 2
Facility capacity: 6
Census: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Esther Miller | Licensing Program Analyst | Conducted the unannounced case management visit and investigation |
| Debra Bunnell | Licensee | Licensee involved in the plan of correction and cited for deficiencies |
Inspection Report
Census: 4
Capacity: 6
Deficiencies: 0
Date: Aug 31, 2022
Visit Reason
The visit was an unannounced case management follow-up on an incident report received by Community Care Licensing on 2022-07-25 regarding a resident's unwitnessed fall.
Findings
During the visit, the Licensing Program Analyst toured the facility, conducted staff interviews, and reviewed resident records. No deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator | Met with Licensing Program Analyst during visit and involved in exit interview. |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during visit and involved in exit interview. |
| Victoria Bozzo | Caregiver | Assisted resident after fall and granted entry to Licensing Program Analyst. |
| Vicky Williamson | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Simon Jacob | Licensing Program Manager | Named in report header. |
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Deficiencies: 0
Date: Jul 8, 2022
Visit Reason
An unannounced required 1-year visit was conducted to evaluate the facility's compliance with licensing requirements and infection control practices.
Findings
The facility was found to be in compliance with infection control practices, including COVID-19 mitigation measures, and no deficiencies were observed during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator | Administrator present during the visit and exit interview. |
| Amy Duell | Caregiver | Caregiver who allowed entry and conducted facility tour with Licensing Program Analyst. |
| Nora Garcia | Administrator | Administrator present during the visit and exit interview. |
| Vicky Williamson | Licensing Program Analyst | Conducted the unannounced required 1-year visit. |
| Simon Jacob | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 4
Capacity: 6
Deficiencies: 0
Date: Jul 8, 2022
Visit Reason
The visit was an unannounced case management visit conducted by Licensing Program Analyst Vicky Williamson following a reported resident death at the facility on June 29, 2022.
Findings
During the visit, the Licensing Program Analyst toured the facility, conducted staff interviews, and reviewed resident and facility records. No deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator | Administrator present during the visit and exit interview. |
| Nora Garcia | Administrator | Administrator present during the visit and exit interview. |
| Vicky Williamson | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Simon Jacob | Licensing Program Manager | Named in the report header. |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Date: Sep 13, 2021
Visit Reason
An unannounced annual required licensing inspection was conducted to verify compliance with infection control practices and other regulatory requirements.
Findings
No deficiencies were cited during this visit. Technical assistance was provided regarding N-95 fit-testing per PIN 21-10-ASC.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Licensee | Granted entry to Licensing Program Analyst and participated in the inspection. |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during the inspection and participated in the facility tour. |
| Alexandre Vo | Licensing Program Analyst | Conducted the unannounced annual required licensing inspection. |
| Simon Jacob | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 0
Date: Nov 12, 2020
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 2019-11-14 regarding improper medication administration resulting in injury and verbal abuse by staff.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to properly administer medication to Resident #1 resulting in injury and verbal abuse by Staff #1 to residents. Interviews and record reviews did not corroborate these allegations.
Findings
The investigation found insufficient evidence to substantiate the allegations of improper medication administration causing injury and verbal abuse by staff. Resident interviews and record reviews did not support the claims, and the allegations were deemed unsubstantiated.
Report Facts
Facility capacity: 6
Census: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lizzette Tellez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| John Rante | Licensing Program Manager | Named in report as Licensing Program Manager |
| Debra Bunnell | Administrator | Facility Administrator met during investigation and exit interview |
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