North Big Horn Hospital District, a Wyoming Special Hospital District
Nursing Home · Casper, WY
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

North Big Horn Hospital District, a Wyoming Special Hospital District

Nursing Home · Casper, WY
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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North Big Horn Hospital District, a Wyoming Special Hospital District accepts Medicare, Medicaid, and private pay.

Overview of North Big Horn Hospital District, a Wyoming Special Hospital District

North Big Horn Hospital and New Horizons Care Center are located at the foot of the Big Horn Mountains in Lovell, Wyoming. They take pride in their facilities and their staff is fully trained and certified.
(307) 234-9381

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 64.7% Below WY avg. ▼ 64.7% Below WY avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 62.5% Below WY avg. ▼ 62.5% Below WY avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 14.3% Above WY avg. ▲ 14.3% Above WY avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 64.7% Below WY avg. ▼ 64.7% Below WY avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Wyoming state averages

Total nursing care / resident Info This home is ranked 8th out of 13 homes in Wyoming. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 57m per day
Rank #8 / 13Nurse hours — State benchmarkedThis home is ranked 8th out of 13 homes in Wyoming. Shows adjusted nurse hours per resident per day benchmarked to the Wyoming average, with a ranking across 13 Wyoming SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Wyoming avg (4h 37m per day)
vs Wyoming avg
-14%
Staff type Hours / Day / Resident vs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 50m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Higher occupancy than the Wyoming average: 69.2%
Occupancy rate 78.1% Rank #10 / 24Occupancy rate — State benchmarkedThis home is ranked 10th out of 24 homes in Wyoming. Shows this facility's occupancy rate versus the Wyoming average, with its Statewide rank out of 24. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 78 days
Occupancy rate
78.1% Rank #10 / 24Occupancy rate — State benchmarkedThis home is ranked 10th out of 24 homes in Wyoming. Shows this facility's occupancy rate versus the Wyoming average, with its Statewide rank out of 24. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
78 days
Bed community size
192-bed community Rank #1 / 29Bed count — State benchmarkedThis home is ranked 1st out of 29 homes in Wyoming. Shows this facility's certified or reported bed count compared to other Wyoming SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 71 / 100 Rank #6 / 55Walk Score — State benchmarkedThis home is ranked 6th out of 55 homes in Wyoming. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wyoming SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Details

Facility TypeNh
StatusActive
CountyNatrona
License Number15452
CMS Certification Number535042

Ownership & Operating Entity

North Big Horn Hospital District, a Wyoming Special Hospital District is administrated by Jessica Miller.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingWhitney Barrett

Contact Information

Fax307-472-3510

Amenities & Lifestyle

Specific ProgramsCardiac Rehabilitation, Diabetes Education, Home Health, Hospital Services, Infusion Clinic, Specialty Clinics

Contact North Big Horn Hospital District, a Wyoming Special Hospital District

Inspection History

In Wyoming, the Department of Health, Healthcare Licensing and Surveys is the regulatory authority that conducts unannounced inspections and manages quality reports for all licensed facilities.

Since 2025 · 1 year of data

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 11

Wyoming average 5.6


Last Health inspection on May 2025

Total health citations
37 Rank #12 / 13Health citations — State benchmarkedThis home is ranked 12th out of 13 homes in Wyoming. Shows this facility's total health deficiency citations benchmarked to the Wyoming State average, with a ranking across all 13 WY SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wyoming average 18.9

Citations per inspection
3.36 Rank #7 / 13Citations per inspection — State benchmarkedThis home is ranked 7th out of 13 homes in Wyoming. Shows average deficiency citations per CMS inspection for this facility versus the Wyoming mean across 13 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wyoming average 3.4


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 37 citations resulted from standard inspections; 12 of 37 resulted from complaint investigations; and 6 of 37 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Wyoming average

Wyoming average: 0.2


Serious Health citations
7 Rank #7 / 7Serious citations (G–I) — State benchmarkedThis home is ranked 7th out of 7 homes in Wyoming. Shows G–I scope serious health citations for this facility versus other Wyoming SNFs. Lower counts rank better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
289% worse than Wyoming average

Wyoming average: 1.8

0 critical citations Wyoming average: 0.2

7 serious citations Wyoming average: 1.8

30 moderate citations Wyoming average: 16.4

0 minor citations Wyoming average: 0.6
Citations history (last 4 years)
Abuse/Neglect serious citation May 22, 2025
Corrected

Quality of Care serious citation Mar 20, 2025
Corrected

Quality of Care serious citation Mar 20, 2025
Corrected

Resident Rights serious citation Mar 20, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 211
Employees 211
Contractors 0
Staff to resident ratio 1.36:1
17% worse than Wyoming average
Wyoming average ratio: 1.64:1 Wyoming average ratio: 1.64:1See full Wyoming ranking
Avg staff/day 82
Average shift 9 hours
7% better than Wyoming average
Wyoming average: 8.4 hours Wyoming average shift: 8.4 hoursSee full Wyoming ranking
Total staff hours (quarter) 67,979

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0%

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 74 0 74 26,762 92 100% 9.9
Physical Therapist 33 0 33 9,623 76 83% 7.2
Registered Nurse 21 0 21 7,038 92 100% 9.8
Medication Aide/Technician 16 0 16 6,849 92 100% 10.2
Other Dietary Services Staff 14 0 14 4,001 92 100% 7.4
Nurse Aide in Training 17 0 17 3,195 82 89% 9.5
Licensed Practical Nurse 15 0 15 2,946 91 99% 10.1
RN Director of Nursing 6 0 6 2,205 87 95% 8.7
Clinical Nurse Specialist 5 0 5 1,849 82 89% 7.6
Mental Health Service Worker 3 0 3 1,095 63 68% 7.7
Occupational Therapy Aide 2 0 2 957 69 75% 8.4
Nurse Practitioner 1 0 1 504 63 68% 8
Administrator 1 0 1 488 61 66% 8
Dietitian 1 0 1 339 39 42% 8.7
Dental Services Staff 2 0 2 128 11 12% 7.5
74 Certified Nursing Assistant
% of Days 100%
33 Physical Therapist
% of Days 83%
21 Registered Nurse
% of Days 100%
16 Medication Aide/Technician
% of Days 100%
14 Other Dietary Services Staff
% of Days 100%
17 Nurse Aide in Training
% of Days 89%
15 Licensed Practical Nurse
% of Days 99%
6 RN Director of Nursing
% of Days 95%
5 Clinical Nurse Specialist
% of Days 89%
3 Mental Health Service Worker
% of Days 68%
2 Occupational Therapy Aide
% of Days 75%
1 Nurse Practitioner
% of Days 68%
1 Administrator
% of Days 66%
1 Dietitian
% of Days 42%
2 Dental Services Staff
% of Days 12%

Penalties and fines

Includes penalties issued in 2024-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $94K Rank #13 / 13Federal fines — State benchmarkedThis home is ranked 13th out of 13 homes in Wyoming. Shows this facility's cumulative CMS federal fine dollars versus the Wyoming average among facilities with fines, and where it ranks among 13 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
137% higher than Wyoming average

Wyoming average: $40K

Number of fines 5
87% more fines than Wyoming average

Wyoming average: 2.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Wyoming average

Wyoming average: 0.2

Fines amount comparison
Fines amount comparison
This facility $94K
Wyoming average $40K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

4 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 22, 2025
$19K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 20, 2025
$24K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 15, 2024
$8K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 22, 2024
$34K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.8
17% worse than Wyoming average

Wyoming average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.1
11% worse than Wyoming average

Wyoming average: 20.8

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.7%
8% worse than Wyoming average

Wyoming average: 20.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 29.7%
55% worse than Wyoming average

Wyoming average: 19.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 17.9%
23% better than Wyoming average

Wyoming average: 23.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.4%
9% worse than Wyoming average

Wyoming average: 4.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
69% better than Wyoming average

Wyoming average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
76% better than Wyoming average

Wyoming average: 3.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.4%
17% better than Wyoming average

Wyoming average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.5%
47% worse than Wyoming average

Wyoming average: 6.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 30.1%
32% worse than Wyoming average

Wyoming average: 22.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
In line with Wyoming average

Wyoming average: 94.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.9%
In line with Wyoming average

Wyoming average: 94.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.4%
In line with Wyoming average

Wyoming average: 74.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
19% better than Wyoming average

Wyoming average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 63.0%
18% worse than Wyoming average

Wyoming average: 77.0%

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

25% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 155
Medicare
15
9.7% of residents
Medicaid
104
67.1% of residents
Private pay or other
36
23.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Home revenue
$18.5M
Profit
$988.2K
Privately-owned community
Home revenue
$18.5M Rank #2 / 12Revenue — State benchmarkedThis home is ranked 2nd out of 12 homes in Wyoming. Shows this facility's annual revenue compared to the Wyoming SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$988.2K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #4 / 12Payroll — State benchmarkedThis home is ranked 4th out of 12 homes in Wyoming. Shows total annual staff payroll benchmarked to the Wyoming average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.1M
38.4% of revenue Rank #11 / 12Payroll % — State benchmarkedThis home is ranked 11th out of 12 homes in Wyoming. Shows payroll as a percentage of revenue versus the Wyoming average. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.4M
Total costs $17.5M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Places of interest near North Big Horn Hospital District, a Wyoming Special Hospital District

Address 0.0 miles from city center Info Estimated distance in miles from Casper's city center to North Big Horn Hospital District, a Wyoming Special Hospital District's address, calculated via Google Maps.

Calculate Travel Distance to North Big Horn Hospital District, a Wyoming Special Hospital District

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Address

Financial Assistance for
Nursing Home in Wyoming

North Big Horn Hospital District, a Wyoming Special Hospital District is located in Casper, Wyoming.
Here are the financial assistance programs available to residents in Wyoming.

Get Financial aid guidance

Community Choices Waiver

WY Medicaid CCW

Age 65+ or disabled
General Wyoming resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WY

Sparse population; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

Wyoming Home Services

WY Home Services

Age 60+
General Wyoming resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WY

Limited funding; rural emphasis.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

Wyoming OAA Services

Age 60+
General WY resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WY

Includes Meals on Wheels; serves ~10,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Wyoming Medicare Savings Program

Age 65+ or disabled
General WY resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WY

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

Wyoming LIEAP

Age 60+ prioritized
General WY resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WY

Covers gas, electric, wood; emergency aid available; serves ~15,000 households.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Wyoming National Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; WY resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WY

Covers Big Horn, Carbon, Converse, Fremont, Goshen, Hot Springs, Laramie, Natrona, Washakie; serves ~1,000 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Wyoming VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WY resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WY

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Refund Program

Wyoming Property Tax Refund Program

Age 65+ or disabled
General WY resident 5+ years, homeowner/renter, paid property taxes/rent.
Income Limits (2025) ~$22,500/year (individual in high-cost counties), ~$18,000 (low-cost); $36,000/$28,800 (couples).
Asset Limits Not assessed beyond income.
WY

Refunds up to $900 (homeowners) or 50% rent paid; serves ~5,000 annually.

Benefits
Tax refund (~$200-$900/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wyoming SFMNP

Age 60+
General WY resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WY

Vouchers (~$50/season); serves ~5,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about North Big Horn Hospital District, a Wyoming Special Hospital District

Who is the Director of Nursing at North Big Horn Hospital District, a Wyoming Special Hospital District?

Whitney Barrett is the Director of Nursing at North Big Horn Hospital District, a Wyoming Special Hospital District.

Is North Big Horn Hospital District, a Wyoming Special Hospital District in a walkable area?

North Big Horn Hospital District, a Wyoming Special Hospital District has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of North Big Horn Hospital District, a Wyoming Special Hospital District?

According to WY state health department records, North Big Horn Hospital District, a Wyoming Special Hospital District's license number is 15452.

What is the best email address for North Big Horn Hospital District, a Wyoming Special Hospital District?

The team at North Big Horn Hospital District, a Wyoming Special Hospital District can be reached at [email protected].

Who is the administrator of North Big Horn Hospital District, a Wyoming Special Hospital District?

Jessica Miller is the administrator of North Big Horn Hospital District, a Wyoming Special Hospital District.

How many beds does North Big Horn Hospital District, a Wyoming Special Hospital District have?

North Big Horn Hospital District, a Wyoming Special Hospital District has 192 beds.

Are there photos of North Big Horn Hospital District, a Wyoming Special Hospital District?

Yes — there are 21 photos of North Big Horn Hospital District, a Wyoming Special Hospital District in the photo gallery on this page.

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