Deficiencies (last 2 years)
Deficiencies (over 2 years)
0.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
89% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
74% occupied
Based on a March 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 9, 2026
Visit Reason
The inspection was conducted as a Standard Survey and Complaint Investigation to determine if North Crest was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.
Complaint Details
The visit was complaint-related as it included a Complaint Investigation along with a Standard Survey. Specific substantiation status is not stated.
Findings
The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83 at North Crest, resulting in a Statement of Deficiency and an imposed forfeiture of $500.00.
Report Facts
Forfeiture amount: 500
Reduced forfeiture amount: 325
Forfeiture payment deadline: 10
Appeal request deadline: 10
Inspection Report
Complaint Investigation
Census: 20
Deficiencies: 1
Date: Mar 9, 2026
Visit Reason
Surveyors conducted a standard survey and complaint investigation at North Crest following a complaint.
Complaint Details
The complaint was substantiated based on failure to update Resident 1's ISP to address significant changes in mobility, fall risk, suicide risk, and sexually inappropriate behaviors.
Findings
One deficiency was identified and the complaint was substantiated. The provider failed to update Resident 1's individual service plan (ISP) to reflect changes in mobility, fall risk, suicide risk, and sexually inappropriate behaviors despite documented incidents and assessments.
Deficiencies (1)
83.35(3)(d) Service plans updated annually or on changes. The provider did not update Resident 1's ISP to reflect current mobility status, fall risk factors, or fall prevention interventions after eleven falls in six months. The ISP also failed to include Resident 1's suicide risk history and related management services. Additionally, the ISP did not address Resident 1's inappropriate verbal and physical sexual behaviors or staff interventions.
Report Facts
Resident falls: 11
Inspection Report
Complaint Investigation
Census: 22
Deficiencies: 0
Date: Jun 11, 2025
Visit Reason
A complaint investigation was conducted at North Crest on 06/11/2025.
Complaint Details
The complaint investigation was unsubstantiated with no deficiencies found.
Findings
No deficiencies were identified and the complaint was unsubstantiated.
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