Northridge Village

Northridge Village is an Assisted Living Home in Iowa

Northridge Village is an Assisted Living Home in Iowa

Northridge Village

3300 George Washington Carver Ave, Ames, IA 50010 View Map

Northridge Village is an Assisted Living Home in Iowa

Northridge Village is an Assisted Living Home in Iowa

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Overview of Northridge Village

Northridge Village provides a vibrant and joyful life for seniors during their golden years, offering a range of services including independent living, assisted living, memory care, short-term rehab, and long-term care. The nursing team is highly competent, providing expert care within a safe environment. For those requiring memory care, private rooms, private suites, and enhanced semi-private rooms are available, creating a tranquil atmosphere where families can have complete confidence in the care provided.

Within their close-knit community, residents are treated like family, fostering a warm and supportive atmosphere. The community invests in enhancing the dining experience, providing delicious meals that cater to seniors’ tastes. Engaging activities such as bingo, church services, movie nights, and arts and crafts are organized both on-site and offsite, ensuring every day is filled with excitement and variety.

(515) 232-1000

Managed by Kayla Zellmer, LNHA

Executive Director

Kayla Zellmer, LNHA, serves as the Executive Director at Northridge Village. She leads the community with a focus on providing quality senior living services, ensuring a supportive and caring environment for all residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.57/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 38

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Iowa
Occupancy rate 97.4%
Residents per day (avg) 37
Occupancy rate
97.4%
Residents per day (avg)
37

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

45% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$12.4M
Profit
$877.7K
Proprietary home Corporation
Home revenue
$12,442,685.00
Profit
$877,696.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
34.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.2M
Total costs $11.5M
Bed community size
38-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
10 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 44 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
License Date
October 28, 2025
License Expiration
October 28, 2026

Additional licensing details

License number: 858462
Year opened: 09/01/2015
CMS Certification Number: 165613
County: Story

Ownership & operating entity

Northridge Village is administrated by Kayla Zellmer.

Contact Information

Fax: 5153371903

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-storey

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Northridge Village

Independent Living Assisted Living Memory Care Nursing Home
Contact Northridge Village

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

15 visits/inspections

5 visits/inspections triggered by complaints

Breakdown by inspection type
  • 8 renewal/recertification inspections
  • 5 complaint investigations
  • 2 incident investigations

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:October 16, 2025

Inspection history

10/16/2025 Complaint
01/27/2025 Recertification Revisit
Yes
01/09/2025 Recertification
06/20/2024 Complaint, Incident
11/30/2023 Recertification Revisit
Yes
11/02/2023 Recertification
11/22/2022 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
10/20/2022 Recertification, Complaint, Incident
12/14/2021 Complaint Revisit, Incident Revisit
Yes
12/13/2021 Complaint Revisit, Incident Revisit
Yes
11/02/2021 Complaint, Incident
05/13/2021 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
04/19/2021 Recertification, Complaint, Incident
11/24/2020 FIC
06/24/2020 FIC

Compare Assisted Living around Ames

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Green Hills Retirement Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Ames
56
Yes
-
18
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Bickford of Ames
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Ames (Somerset)
49
Yes
-
45
-
-
-
-
-
-
-
-
-
-
-
Studio
Northridge Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Ames (Somerset)
38
Yes
A
44
ZELLMER, KAYLA
97.4%
$12,428,837.00
$4,272,608.00
34.4%
36.80
4/5
4.5711
4/5
4/5
4/5
1 Bed / 2 Bed
Independence Village of Ames
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Ames
30
No
A+
51
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Heartwood House
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Ames
-
No
-
36
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Living Spaces & Floor Plans

Northridge Village 2 Bed
Northridge Village 1 Bed C
Northridge Village 1 Bed B
Northridge Village 1 Bed
Northridge Village 2 Bed D
Northridge Village 2 Bed C
Northridge Village 2 Bed B

Places of interest near Northridge Village

Address 3.2 miles from city center

Address 3300 George Washington Carver Ave, Ames, IA 50010

Calculate Travel Distance to Northridge Village

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

72
Total Staff
57
Employees
15
Contractors
15,983
Total Hours (Quarter)
24
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse49.8 No
Licensed Practical Nurse48.8 No
Certified Nursing Assistant387.2 No
Staff by Category
Administration
2 staff
7.5hs shift avg
Nursing Staff
51 staff
7.8hs shift avg
Physicians & Practitioners
3 staff
7.7hs shift avg
Therapy Services
12 staff
3.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
1.2hs shift avg
Dietary Services
1 staff
8hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
5.6%
of total hours from contractors
893 contractor hours this quarter
Physical Therapy Assistant: 4 Physical Therapy Aide: 1 Respiratory Therapy Technician: 2 Speech Language Pathologist: 3 Qualified Social Worker: 2 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant380387,57491100%7.2
Licensed Practical Nurse4041,66691100%8.8
Registered Nurse4041,6199099%9.8
Medication Aide/Technician5051,4158695%8.5
Clinical Nurse Specialist2029526774%7.8
Dietitian1015126470%8
Dental Services Staff1014946268%8
Nurse Practitioner1014505965%7.6
Administrator1014085257%7.8
Respiratory Therapy Technician0223397380%4
Physical Therapy Assistant0443146774%4.3
Physical Therapy Aide011832932%2.8
Occupational Therapy Aide011791314%6.1
Speech Language Pathologist033341618%2
Qualified Social Worker022302426%1.2
Occupational Therapy Assistant0111333%4.2
Medical Director011333%1

Health Inspection History

Total Health inspections 4
18% below Iowa average
Iowa average: 4.9

Last Health inspection on Jan 2025

Total Health citations 16
26% below Iowa average
Iowa average: 21.7

4 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 15 citations
Complaint investigations 1 citations
Breakdown of citations
Critical Health citations 1
67% above Iowa average
Iowa average: 0.6
Serious Health citations 2
122% above Iowa average
Iowa average: 0.9
Moderate Health citations 10

Minor Health citations 3
Citations history (last 3 years)
Infection Control moderate citation Jan 09, 2025
Corrected

Care Planning moderate citation Jan 09, 2025
Corrected

Quality of Care serious citation Jun 20, 2024
Corrected

Infection Control moderate citation Nov 02, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Pivotal Healthcare
Resident Census by Payment Source
36 Total Residents
Medicare 3 (8.3%)
Medicaid 4 (11.1%)
Private Pay/Other 29 (80.6%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 8.2
20% better than Iowa average
Iowa average: 10.2
Functional decline score 23.4
9% worse than Iowa average
Iowa average: 21.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 19.8%
5% above Iowa average.

Walking Ability Worsened 16.7%
15% below Iowa average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 33.8%
29% above Iowa average.
Safety & clinical stability

Falls with Major Injury 1.6%
57% below Iowa average.

High Risk Residents with Pressure Ulcers 2.0%
53% below Iowa average.

Urinary Tract Infection 5.7%
128% above Iowa average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.8%
79% below Iowa average.

Antipsychotic Use 1.6%
92% below Iowa average.
Preventive care

Pneumococcal Vaccine 99.2%
5% above Iowa average.

Influenza Vaccine 91.7%
4% below Iowa average.
Nutrition & physical health

Lost Too Much Weight 1.1%
78% below Iowa average.
Short-stay resident measures
Pneumococcal Vaccine 99.0%

16% better than Iowa average
Antipsychotic medication increase 0.0%

100% better than Iowa average
Influenza Vaccine 82.6%

13% better than Iowa average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

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