Inspection Reports for
Oakmont of Chino Hills

The facility was found to be operating within approved capacity and in good repair with no obstructions, sufficient furniture, clean bathrooms, and proper safety equipment. Food supply and care staff coverage were adequate. A review of resident and staff files and medication audits revealed no deficiencies. No licensing deficiencies were cited during this inspection.

The facility was found to be operating in good repair and safe conditions with no deficiencies cited. Resident rooms, physical plant, food service, and care supervision met regulatory standards.

The complaint alleged that the licensee did not refund preadmission fees. The allegation was investigated and found to be unsubstantiated due to lack of evidence proving the violation occurred.

The investigation found that a refund check was given to Resident #1 on 2024-02-07 and the resident personally picked up the refund. Based on the evidence, the allegation was determined to be unsubstantiated.

The complaint alleged that staff pushed residents resulting in injury and handled residents in a rough manner. Interviews with multiple residents and staff denied these allegations. The complaint was found to be unsubstantiated.

The investigation consisted of interviews with residents and staff, all of whom denied the allegations. Based on the evidence obtained, the allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint investigation was unsubstantiated. Although the allegations may have happened or be valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur.

The investigation found no substantiated evidence for either allegation. Residents and staff interviews indicated that confidential information was not disclosed and that the sexual harassment incident occurred via residents' own cellphones, which staff could not prevent. The allegations were determined to be unsubstantiated.

The complaint included allegations that residents developed pressure injuries while in care, staff did not meet residents' incontinence care needs, staff spoke inappropriately to residents, staff handled residents roughly, and staff provided care while under the influence of substances. The investigation concluded these allegations were unsubstantiated due to lack of evidence.

The investigation found no substantiated evidence to support the allegations. Residents and staff interviews, along with document reviews, indicated appropriate care and behavior. No deficiencies were cited during the visit.

The facility has an infection control plan in place, including COVID-19 testing, isolation, PPE supply, and staff training. No deficiencies were cited during the visit.

No deficiencies were cited during the inspection. The facility demonstrated compliance with infection control measures, including COVID-19 mitigation plans, symptom screening, and proper use of face coverings. Fire safety equipment was maintained and tested as required.