Deficiencies (last 6 years)

Deficiencies (over 6 years) 6.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

55% worse than California average
California average: 4 deficiencies/year

Deficiencies per year

16 12 8 4 0
2021
2022
2023
2024
2025
2026

Census

Latest occupancy rate 62% occupied

Based on a January 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

60 80 100 120 140 Dec 2021 Aug 2023 Nov 2023 Feb 2025 Jul 2025 Jan 2026

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Jan 13, 2026

Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-09-08 alleging that staff do not respond timely to a resident's alerts.

Complaint Details
The complaint was unsubstantiated as there was no preponderance of evidence to prove the alleged violations occurred. The Reporting Party did not provide identifying information such as resident name or date range to be investigated.
Findings
The investigation found the allegations to be unsubstantiated due to lack of sufficient evidence. The Licensing Program Analyst reviewed the alert system and staff communication with the Administrator and found no citations were issued.

Report Facts
Complaint received date: Sep 8, 2025

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Heidi SettyAdministratorMet with Licensing Program Analyst during investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 1 Date: Jan 13, 2026

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2025-07-01 regarding staff not allowing a resident to attend church services.

Complaint Details
The complaint was substantiated. Resident R1 was restricted from leaving the facility without approval from the Public Guardian, which was not authorized by a court order.
Findings
The investigation found that Resident R1 was restricted from leaving the facility on 2025-06-29 due to restrictions placed by the resident's Public Guardian without a court order. The facility followed the Public Guardian's instructions, and the allegation was substantiated. A deficiency was cited for violating residents' personal rights to leave the facility at any time.

Deficiencies (1)
Licensee did not ensure all residents could leave the facility at any time. On 6/29/25, R1 was restricted from leaving the facility to attend church per a restriction placed without a court order by the Public Guardian, posing a potential health and safety risk.
Report Facts
Deficiencies cited: 1 Capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation visit
Heidi SettyAdministratorMet with Licensing Program Analyst and discussed the allegation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Jan 13, 2026

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2025-07-07 regarding staff not following physicians' orders and improper administration of blood sugar testing and insulin.

Complaint Details
The complaint was unsubstantiated after investigation. Although the allegations may have occurred, there was not a preponderance of evidence to prove violations.
Findings
The investigation included interviews and review of diabetic resident medication records and staff schedules. The allegations were found to be unsubstantiated due to lack of sufficient evidence, and no citations were issued.

Report Facts
Capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Heidi SettyAdministratorMet with Licensing Program Analyst to discuss allegations

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Jan 13, 2026

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2025-07-09 regarding therapy provision and medication management at the facility.

Complaint Details
The complaint alleged that staff did not seek appropriate therapy for a resident and that the facility was mismanaging residents' medication. The investigation determined these allegations to be unfounded.
Findings
The investigation found that the allegations were unfounded. The resident had no physician-ordered therapy and the facility maintained proper communication regarding medications with the resident's physician and responsible party. No citations were issued.

Report Facts
Complaint Control Number: 24 Capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorMet with investigator and discussed allegations

Inspection Report

Complaint Investigation
Census: 77 Capacity: 122 Deficiencies: 0 Date: Sep 12, 2025

Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-09-05 alleging that staff did not ensure residents' hygiene and grooming needs were being met.

Complaint Details
The complaint was unsubstantiated. Allegations included failure to meet resident hygiene and grooming needs, but evidence did not prove violations occurred.
Findings
The investigation included record review, staff interviews, and resident observations. The allegations were found to be unsubstantiated due to lack of preponderance of evidence, and no citations were issued.

Report Facts
Capacity: 122 Census: 77

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Heidi SettyAdministratorFacility administrator contacted and authorized staff to meet with evaluator
Martin ValenzuelaStaff member met with Licensing Program Analyst during investigation

Inspection Report

Complaint Investigation
Census: 83 Capacity: 122 Deficiencies: 0 Date: Aug 15, 2025

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff would not allow a resident to talk on the phone.

Complaint Details
The complaint alleged that staff would not allow a resident to talk on the phone. After investigation, the allegation was found to be unfounded and dismissed.
Findings
The investigation found that memory care residents have access to a community phone and staff assist them in using it. The allegation was determined to be unfounded and dismissed, with no citations issued.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Heidi SettyAdministratorMet with Licensing Program Analyst during the investigation

Inspection Report

Complaint Investigation
Census: 84 Capacity: 122 Deficiencies: 0 Date: Jul 14, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2025-04-30 regarding multiple allegations about resident care at Oakmont of North Fresno.

Complaint Details
The complaint investigation was unannounced and focused on allegations such as staff leaving a resident soiled causing skin rash, not following physician's orders, not ensuring hygiene needs, and restricting visitation. The findings concluded the allegations were unsubstantiated or unfounded due to insufficient evidence.
Findings
The investigation reviewed allegations including staff leaving a resident soiled causing skin rash, failure to follow physician's orders, inadequate hygiene and visitation issues. After interviews, observations, and record reviews, all allegations were found to be unsubstantiated or unfounded with no citations issued.

Report Facts
Complaint received date: Apr 30, 2025 Inspection start time: 1530 Inspection end time: 1845

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorFacility administrator met with the evaluator during the investigation
Sergiy PidgirnySupervisorSupervisor overseeing the complaint investigation

Inspection Report

Complaint Investigation
Census: 85 Capacity: 122 Deficiencies: 0 Date: Jul 1, 2025

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations received on 2025-06-27 regarding the facility's compliance with physician ordered diets and restrictions, and prevention of resident wandering.

Complaint Details
Two allegations were investigated: 1) Facility does not ensure physician ordered diets and restrictions were followed, which was unsubstantiated. 2) Facility did not prevent a resident from wandering away unassisted, which was unfounded.
Findings
The investigation found the allegation that the facility did not ensure physician ordered diets and restrictions were followed to be unsubstantiated due to lack of preponderance of evidence. The allegation that the facility did not prevent a resident from wandering away unassisted was found to be unfounded based on staff interviews and record reviews. No citations were issued.

Report Facts
Capacity: 122 Census: 85

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Heidi SettyAdministratorFacility administrator contacted during investigation
Mary DavisMarketing DirectorMet with Licensing Program Analyst during investigation

Inspection Report

Complaint Investigation
Census: 85 Capacity: 122 Deficiencies: 0 Date: Jul 1, 2025

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations that the facility did not ensure physician ordered diets and restrictions were followed, and that the facility did not prevent a resident from wandering away unassisted.

Complaint Details
The complaint investigation addressed two allegations: 1) Facility does not ensure physician ordered diets and restrictions were followed, which was found unsubstantiated; 2) Facility did not prevent a resident from wandering away unassisted, which was found unfounded.
Findings
Both allegations were investigated through staff interviews, record reviews, and observations. The allegation regarding physician ordered diets was found to be unsubstantiated, and the allegation regarding resident wandering was found to be unfounded. No citations were issued.

Report Facts
Capacity: 122 Census: 85

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorSpoke with Licensing Program Analyst during the investigation
Mary DavisMarketing DirectorMet with Licensing Program Analyst and was informed of the investigation reason and findings
Sergiy PidgirnyLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Annual Inspection
Census: 84 Capacity: 122 Deficiencies: 3 Date: May 6, 2025

Visit Reason
The inspection was an unannounced annual/random visit conducted to evaluate compliance with licensing requirements, including a tour of Memory Care, resident and staff file reviews, medication audit, and review of emergency and infection control procedures.

Findings
The facility was found generally clean and in good repair with required equipment and supplies. However, deficiencies were cited related to medication storage and documentation practices, with some deficiencies amended or dismissed during the visit. Plans of Correction were developed and submitted.

Deficiencies (3)
Gummy vitamins and medicated creams were stored in a resident's bathroom cabinet posing a potential hazard; medications were removed during the visit.
Failure to maintain accurate records of PRN medication administration for a resident; documentation was incomplete for doses given.
Medical assessment did not include determination of ambulatory status as required; this deficiency was dismissed.
Report Facts
Census: 84 Total Capacity: 122 Deficiencies cited: 3 PRN medication doses given: 7

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the inspection and authored the report
Heidi SettyAdministratorFacility administrator present during inspection and exit interview
Nathaniel DomingezLicensed Vocational Nurse (LVN)Met with Licensing Program Analyst during inspection
Andrea YescasMemory Care Director (MCD)Met with Licensing Program Analyst during inspection

Inspection Report

Annual Inspection
Census: 84 Capacity: 122 Deficiencies: 3 Date: May 6, 2025

Visit Reason
The inspection was an unannounced annual/random visit to evaluate compliance with licensing requirements at Oakmont of North Fresno facility.

Findings
The facility was generally found to be clean and in good repair with required equipment and supplies. However, deficiencies were cited related to medication storage and documentation of PRN medication administration, with some deficiencies under appeal.

Deficiencies (3)
Gummy vitamins and medicated creams were found stored in a resident's bathroom cabinet, posing a potential hazard. This deficiency was amended from Type A to Type B and cleared during the visit.
Failure to maintain proper documentation of PRN medication administration for a resident, with only one dose documented despite seven doses given.
Medical assessment deficiency regarding determination of ambulatory status was dismissed.
Report Facts
Deficiencies cited: 3 POC Due Date: May 7, 2025 POC Due Date: May 15, 2025

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analyst during inspection.
Katie BrownLicensing Program AnalystConducted the inspection and authored the report.
Nathaniel DomingezLicensed Vocational Nurse (LVN)Met with Licensing Program Analyst during inspection.
Andrea YescasMemory Care Director (MCD)Met with Licensing Program Analyst during inspection.

Inspection Report

Annual Inspection
Census: 86 Capacity: 122 Deficiencies: 0 Date: Apr 29, 2025

Visit Reason
The Licensing Program Analyst arrived unannounced to conduct the Annual Inspection of the facility.

Findings
The facility was found to have clean and well-maintained resident apartments and common areas, proper storage of supplies, functioning safety equipment, and a clean kitchen. Due to time constraints, the inspection was not completed and a return visit is required.

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analyst during the inspection.
Nathaniel DomingezHealth Services Director (LVN)Met with Licensing Program Analyst during the inspection.
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst during the inspection.
Katie BrownLicensing Program AnalystConducted the Annual Inspection.

Inspection Report

Annual Inspection
Census: 86 Capacity: 122 Deficiencies: 0 Date: Apr 29, 2025

Visit Reason
The inspection was an unannounced annual inspection conducted by the Licensing Program Analyst Katie Brown to evaluate compliance with licensing requirements at Oakmont of North Fresno facility.

Findings
The facility was found to be clean, well-maintained, and in good repair with required equipment and supplies present. Common areas, resident apartments, kitchen, and outdoor grounds were all observed to be in good condition. Fire safety equipment was up to date and functioning. Due to time constraints, the inspection was not fully completed and a follow-up visit is required.

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analyst during the inspection and named in the report.
Nathaniel DomingezHealth Services Director (LVN)Met with Licensing Program Analyst during the inspection.
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst during the inspection.
Katie BrownLicensing Program AnalystConducted the annual inspection.
Sergiy PidgirnyLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Complaint Investigation
Census: 85 Capacity: 122 Deficiencies: 0 Date: Feb 3, 2025

Visit Reason
The visit was an unannounced complaint investigation triggered by allegations that staff left a resident in soiled undergarments for an extended period and did not ensure the resident's grooming needs were met.

Complaint Details
The complaint was investigated and found to be unfounded. Allegations included staff leaving a resident in soiled undergarments and not meeting grooming needs. The resident was observed to be well groomed and independent in toileting, often refusing assistance.
Findings
The investigation found the allegations to be unfounded based on observations, record reviews, and interviews. Resident R1 was independent in toileting and grooming, and no citations were issued.

Report Facts
Capacity: 122 Census: 85

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorFacility administrator met during investigation and received report

Inspection Report

Complaint Investigation
Census: 85 Capacity: 122 Deficiencies: 0 Date: Feb 3, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff left a resident in soiled undergarments for an extended period and did not ensure the resident's grooming needs were met.

Complaint Details
The complaint was investigated and found to be unfounded. Allegations included staff leaving a resident in soiled undergarments and not ensuring grooming needs were met. The resident was observed to be well groomed and independent in toileting, often refusing assistance.
Findings
The investigation found the allegations to be unfounded based on observations, record reviews, and interviews. The resident was independent in toileting and grooming needs were met, with no citations issued.

Report Facts
Facility capacity: 122 Census: 85

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorFacility administrator met during investigation and received report
Sergiy PidgirnyLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Capacity: 122 Deficiencies: 1 Date: Sep 25, 2024

Visit Reason
The visit was a Case Management visit conducted in conjunction with an initial complaint visit to evaluate compliance and address concerns.

Complaint Details
The visit was triggered by an initial complaint and conducted as a complaint investigation. The deficiency cited is under appeal.
Findings
During the visit, a disposable razor was found stored in an unlocked bathroom cabinet in Memory Care resident apartments, which was immediately removed. A deficiency was cited related to the care of persons with dementia.

Deficiencies (1)
Disposable razor stored in an unlocked bathroom cabinet in Memory Care area.
Report Facts
Facility capacity: 122

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet during the visit and involved in the inspection
Andrea YescasMemory Care DirectorMet during the visit and involved in the inspection; removed the razor
Katie BrownLicensing Program AnalystConducted the Case Management and complaint visit
Sergiy PidgirnyLicensing Program ManagerSupervisor and Licensing Program Manager overseeing the visit

Inspection Report

Complaint Investigation
Capacity: 122 Deficiencies: 1 Date: Sep 25, 2024

Visit Reason
The visit was a Case Management visit conducted in conjunction with an initial complaint visit to evaluate compliance and investigate the complaint.

Complaint Details
The visit was triggered by an initial complaint. The report notes that citations on this visit report are under appeal but does not state substantiation status.
Findings
During the visit, a disposable razor was observed stored in an unlocked bathroom cabinet in Memory Care resident apartments, which was immediately removed. A deficiency was cited in the area of Care of Persons with Dementia.

Deficiencies (1)
Disposable razor stored in an unlocked bathroom cabinet in Memory Care area.

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analyst during the visit.
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst and involved in removal of the razor.
Katie BrownLicensing Program AnalystConducted the Case Management and complaint visit.
Sergiy PidgirnySupervisorSupervisor overseeing the licensing evaluation.

Inspection Report

Annual Inspection
Census: 85 Capacity: 122 Deficiencies: 3 Date: Apr 16, 2024

Visit Reason
The visit was an unannounced annual inspection conducted by Licensing Program Analysts to evaluate compliance with regulatory requirements at the facility.

Findings
The facility was generally found to be in good repair with proper furnishings, clean bathrooms, and appropriate storage of supplies. However, deficiencies were cited related to incidental medical and dental care services, medication storage, and storage space, including immediate health and safety risks such as missing medication and improper storage of medications and disinfectants.

Deficiencies (3)
The licensee did not assist a resident with self-administered medication; a Spiriva Respimat inhaler was missing and not administered as ordered.
Centrally stored medications were not kept in a safe and locked place; medications were found stored in resident apartments, posing a risk.
Storage space deficiencies including mold in the ice machine, a chef's knife left unattended in the dining prep area, and disinfecting supplies stored in a resident's bathroom cabinet.
Report Facts
Capacity: 122 Census: 85 Plan of Correction Due Date: Apr 17, 2024 Plan of Correction Due Date: Apr 23, 2024

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analysts during inspection and agreed to plans of correction
Katie BrownLicensing EvaluatorConducted the inspection and authored the report
Sergiy PidgirnySupervisorSupervisor overseeing the inspection

Inspection Report

Annual Inspection
Census: 85 Capacity: 122 Deficiencies: 3 Date: Apr 16, 2024

Visit Reason
The visit was an unannounced annual inspection conducted by Licensing Program Analysts to evaluate compliance with regulatory requirements at the assisted living and memory care facility.

Findings
The facility was generally found to be in good repair with clean and properly equipped resident apartments and common areas. However, deficiencies were cited related to incidental medical and dental care, residents with special health needs, and storage space. Civil penalties were assessed for repeat violations.

Deficiencies (3)
Failure to assist resident R5 with self-administered Spiriva Respimat inhaler; inhaler not located despite medication administration record indicating it should have been given.
Centrally stored medications were not kept in a safe and locked place; over-the-counter medications stored in resident apartments where residents with dementia reside.
Storage space violations including mold observed in ice machine, a chef's knife left unattended in dining prep area, and disinfecting supplies stored in bathroom cabinet of a resident with dementia.
Report Facts
Capacity: 122 Census: 85 Deficiency count: 3 Fire detection system last serviced: Apr 11, 2024 Fire extinguishers last serviced: Jan 9, 2024

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analysts during inspection and named in medication assistance deficiency
Katie BrownLicensing Program AnalystConducted inspection and authored report
Sergiy PidgirnyLicensing Program ManagerSupervisor of licensing evaluation

Inspection Report

Complaint Investigation
Census: 82 Capacity: 122 Deficiencies: 3 Date: Jan 12, 2024

Visit Reason
Unannounced complaint investigation visit conducted due to complaints received on 2023-09-11 regarding resident falls, wandering, and reporting issues at Oakmont of North Fresno facility.

Complaint Details
The complaint investigation was substantiated for allegations related to resident falls due to staff neglect, failure to prevent wandering, and failure to report incidents. Other allegations such as questionable death, untimely notification to authorized representatives, and failure to provide basic activities of daily living were unsubstantiated.
Findings
The investigation substantiated that a resident's hospice care plan was not followed, resulting in a fall during a shower instead of a bed bath, and the facility failed to report the incident. Another resident was found wandering off the facility unassisted, posing a safety risk. Some allegations related to timely notification and provision of basic care were unsubstantiated due to insufficient evidence.

Deficiencies (3)
Licensee did not ensure R1's hospice care plan was implemented; R1 received a shower instead of a bed bath and sustained a fall during the shower.
Licensee did not ensure supervision of R2 who exited the Dementia wing and walked out of the facility, posing an immediate health and safety risk.
Licensee did not ensure an Incident Report was submitted to CCLD when R1 fell and hit head while receiving a shower by the wrong hospice agency and facility staff member.
Report Facts
Capacity: 122 Census: 82 Plan of Correction Due Date: Jan 15, 2024 Plan of Correction Due Date: Jan 22, 2024

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorFacility administrator met during investigation and involved in plan of correction
Sergiy PidgirnySupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Complaint Investigation
Census: 82 Capacity: 122 Deficiencies: 3 Date: Jan 12, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to multiple allegations including resident falls due to staff neglect, failure to prevent resident wandering, and failure to report incidents.

Complaint Details
The complaint investigation was substantiated for allegations that a resident fell due to staff neglect, the facility failed to prevent a resident from wandering off the premises, and the facility did not report a resident fall. Other allegations including questionable death, failure to notify authorized representatives timely, and failure to provide basic activities of daily living were unsubstantiated.
Findings
The investigation substantiated that the facility failed to follow a resident's hospice care plan resulting in a fall, did not prevent a resident from wandering off the premises, and failed to report the fall to the licensing agency. Other allegations related to basic care and notification were unsubstantiated due to insufficient evidence.

Deficiencies (3)
Licensee did not ensure R1's hospice care plan was implemented; R1 received a shower instead of a bed bath and sustained a fall during the shower.
Licensee did not ensure supervision of R2 who exited the Dementia wing and walked out of the facility.
Licensee did not ensure an Incident Report was submitted to CCLD when R1 fell and hit head while receiving a shower by the wrong hospice agency and facility staff member.
Report Facts
Facility Capacity: 122 Census: 82 Plan of Correction Due Date: 2024 Plan of Correction Due Date: 2024

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analyst during complaint investigation and named in findings
Katie BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Sergiy PidgirnyLicensing Program ManagerOversaw the complaint investigation report

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Dec 12, 2023

Visit Reason
The visit was an unannounced Case Management inspection conducted in conjunction with a complaint (Control Number 24-AS-20230809115225) to investigate reported concerns at the facility.

Complaint Details
The visit was triggered by a complaint with Control Number 24-AS-20230809115225. Additional concerns were reported during the investigation, but no citations were issued.
Findings
During the visit, additional concerns related to a resident were reported and investigated through interviews and record review. No citations were issued as a result of this inspection.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and investigation.
Heidi SettyAdministratorFacility Administrator involved in the visit and interview.
Sergiy PidgirnySupervisorSupervisor overseeing the licensing evaluation.

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Dec 12, 2023

Visit Reason
This was an unannounced complaint investigation visit conducted in response to a complaint received on 2023-08-09 regarding allegations including lack of care and supervision, personal rights violations, failure to safeguard personal belongings, medication log issues, and food service requirements.

Complaint Details
The complaint was unsubstantiated. Although the allegations may have happened or are valid, there was not a preponderance of evidence to prove that the alleged violations did or did not occur.
Findings
The investigation found that the allegations were unsubstantiated based on interviews, observations, and record reviews. Resident's personal items were maintained by a family member, no soiled clothing was observed, medication records were properly documented, and appropriate food portions were served. No citations were issued.

Report Facts
Capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorMet with Licensing Program Analyst during the visit
Sergiy PidgirnySupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Dec 12, 2023

Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2023-08-09 regarding allegations including lack of care and supervision, personal rights violations, failure to safeguard resident belongings, medication log issues, and food service requirements.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included lack of care and supervision, personal rights violations, failure to safeguard resident belongings, failure to record medications in logs, and general food service concerns. Interviews and record reviews did not support these allegations.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Observations, interviews, and record reviews indicated that resident care, medication documentation, and food service were appropriately managed. No citations were issued.

Report Facts
Complaint received date: Aug 9, 2023

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Sergiy PidgirnyLicensing Program ManagerNamed in the report as Licensing Program Manager
Heidi SettyAdministratorFacility Administrator met with during the investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Dec 12, 2023

Visit Reason
The visit was an unannounced Case Management inspection conducted in conjunction with a complaint investigation (Control Number 24-AS-20230809115225).

Complaint Details
The visit was triggered by a complaint (Control Number 24-AS-20230809115225). Additional concerns were reported during the investigation, but no citations were issued.
Findings
During the visit, additional concerns related to a resident were reported and investigated through interviews and record review. No citations were issued as a result of this visit.

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analyst during the visit and signed the report.
Katie BrownLicensing Program AnalystConducted the unannounced Case Management visit and complaint investigation.
Sergiy PidgirnyLicensing Program ManagerNamed in the report as Licensing Program Manager.

Inspection Report

Complaint Investigation
Census: 77 Capacity: 122 Deficiencies: 0 Date: Nov 16, 2023

Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 11/14/2023 regarding the licensee not abiding by the terms of a resident’s admission agreement.

Complaint Details
The complaint alleged that the licensee did not abide by the terms of the resident’s admission agreement. The allegation was found to be unsubstantiated after investigation.
Findings
The investigation found a discrepancy in communication about physician ordered lab work notification to the resident’s responsible party. The allegation was unsubstantiated as there was no preponderance of evidence to prove a violation occurred. No citations were issued.

Report Facts
Capacity: 122 Census: 77

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Heidi SettyAdministratorFacility administrator interviewed during investigation
Nathaniel DominguezHealth Services DirectorInterviewed during investigation
Mary DavisMarketing DirectorMet upon entry during investigation
Sergiy PidgirnySupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 77 Capacity: 122 Deficiencies: 0 Date: Nov 16, 2023

Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 08/08/2023 regarding allegations including personal rights, lack of care and supervision, maintenance violations, incidental medical/dental care, and training requirements.

Complaint Details
The complaint investigation was unsubstantiated. Although allegations may have occurred, there was insufficient evidence to prove violations. No citations were issued.
Findings
The investigation found no substantiated evidence of the alleged violations. Resident R1 was observed to be clean and engaged in activities, with medication and medical orders up to date. Staff interviews and record reviews did not reveal any inappropriate treatment or permanent odors in resident rooms. No citations were issued.

Report Facts
Capacity: 122 Census: 77

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst during investigation
Sergiy PidgirnySupervisorSupervisor overseeing the investigation
Patricia GustinAdministratorFacility administrator

Inspection Report

Complaint Investigation
Census: 77 Capacity: 122 Deficiencies: 0 Date: Nov 16, 2023

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the licensee did not abide by the terms of a resident’s admission agreement.

Complaint Details
The complaint was unsubstantiated. The investigation included record review and interviews which revealed a discrepancy regarding notification of physician ordered lab work to the resident’s responsible party. Medication was ordered from the wrong pharmacy but this was not found to be a violation of the admission agreement.
Findings
The allegation was found to be unsubstantiated as there was not a preponderance of evidence to prove the alleged violation occurred. No citations were issued during the investigation.

Report Facts
Capacity: 122 Census: 77

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Heidi SettyAdministratorFacility administrator interviewed during investigation
Nathaniel DominguezHealth Services DirectorFacility health services director interviewed during investigation

Inspection Report

Complaint Investigation
Census: 77 Capacity: 122 Deficiencies: 0 Date: Nov 16, 2023

Visit Reason
Unannounced complaint investigation conducted in response to allegations including personal rights violations, lack of care and supervision, maintenance and operation violations, incidental medical/dental care violations, and training requirements.

Complaint Details
The complaint investigation was unsubstantiated. Although allegations may have occurred, there was insufficient evidence to prove violations. No citations were issued.
Findings
The investigation found no substantiated evidence of the alleged violations. Resident observations, staff interviews, and record reviews indicated that the facility maintained cleanliness and appropriate care, with no citations issued.

Report Facts
Capacity: 122 Census: 77

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst during investigation
Sergiy PidgirnyLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 89 Capacity: 122 Deficiencies: 1 Date: Nov 6, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to complaints received on 08/01/2023 regarding staff mismanagement of resident's medications and inaccurate incident reporting.

Complaint Details
The complaint investigation was substantiated for staff mismanagement of resident's medications due to inaccurate medication records. The allegation that incidents were not reported accurately was unsubstantiated.
Findings
The investigation substantiated that the facility failed to maintain accurate documentation and medication counts for centrally stored medications for Resident 1, posing a health and safety risk. Another allegation regarding inaccurate incident reporting was found to be unsubstantiated.

Deficiencies (1)
Failure to maintain an accurate and up-to-date Centrally Stored Medication and Destruction Record (CSMDR) for Resident 1, with missing received and start dates for multiple medications from April to August 2023.
Report Facts
Capacity: 122 Census: 89 Deficiency count: 1 Plan of Correction Due Date: Nov 14, 2023

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Mary DavisMarketing DirectorMet with the Licensing Program Analyst during the inspection and received report documents
Patricia GustinAdministratorFacility Administrator not present during the visit

Inspection Report

Complaint Investigation
Census: 89 Capacity: 122 Deficiencies: 1 Date: Nov 6, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-08-01 alleging staff mismanagement of resident's medications and inaccurate incident reporting.

Complaint Details
The complaint investigation was substantiated for the allegation that staff mismanaged resident's medications due to inaccurate medication records. The allegation that incidents were not reported accurately was unsubstantiated.
Findings
The investigation substantiated the allegation that the Centrally Stored Medication and Destruction Record (CSMDR) for Resident 1 was not maintained accurately, resulting in inaccurate documentation and medication counts. Another allegation regarding inaccurate incident reporting was unsubstantiated. A deficiency was cited related to medication record-keeping.

Deficiencies (1)
Failure to maintain an accurate and up-to-date Centrally Stored Medication and Destruction Record (CSMDR) for Resident 1, with missing received and start dates for multiple medications from April to August 2023.
Report Facts
Capacity: 122 Census: 89 Deficiencies cited: 1 Plan of Correction Due Date: Nov 14, 2023

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and authored the report
Sergiy PidgirnyLicensing Program ManagerOversaw the complaint investigation
Mary DavisMarketing DirectorMet with Licensing Program Analyst during the visit and received report documents

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 1 Date: Oct 16, 2023

Visit Reason
The visit was an unannounced Case Management - Incident inspection to follow up on an incident that occurred on 10/12/2023, where resident R1 went absent without leave (AWOL) for approximately 13 minutes.

Complaint Details
The visit was complaint-related, following an incident where resident R1 went AWOL. The deficiency was substantiated and a Plan of Correction was developed and implemented.
Findings
The facility failed to ensure adequate care and supervision for resident R1, who left the facility unassisted despite a physician's report stating R1 cannot leave unassisted due to dementia. R1 was subsequently placed on the Wanderguard program and the deficiency was cleared during this visit.

Deficiencies (1)
Failure to provide required basic services including care and supervision, resulting in resident R1 going AWOL on 10/12/23 despite physician's report indicating R1 cannot leave unassisted due to dementia.
Report Facts
Deficiencies cited: 1 Census: 76 Total Capacity: 122

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management - Incident visit and evaluation
Heidi SettyAdministratorFacility Administrator met with LPA and was involved in the Plan of Correction

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Oct 16, 2023

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2023-10-10 regarding inadequate assistance to a resident and malodorous resident room conditions.

Complaint Details
The complaint was unsubstantiated as there was no preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation found the resident's room and bathroom to be odor free and the resident clean and resting comfortably. Staff and Hospice Nurse interviews and file reviews supported that the allegations were unsubstantiated due to lack of preponderance of evidence.

Report Facts
Complaint Control Number: 24 Complaint Allegations: 2

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation visit
Heidi SettyAdministratorFacility administrator met with evaluator during the visit

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Oct 16, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 06/30/2023 regarding allegations of insufficient staffing, unattended residents, unsafe environment, and malodor at the facility.

Complaint Details
The complaint involved allegations of insufficient staffing to meet residents’ needs, staff leaving residents unattended for extended periods, failure to provide a safe and comfortable environment, and facility malodor. The investigation concluded these allegations were unsubstantiated.
Findings
The investigation found the allegations to be unsubstantiated based on observations, interviews, and record reviews. The resident's room was clean and odor free, staff and hospice nurse interviews were conducted, and no evidence supported the allegations. No citations were issued.

Report Facts
Complaint received date: Jun 30, 2023

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorMet with the Licensing Program Analyst during the investigation
Patricia GustinAdministratorNamed as facility administrator in the report header
Sergiy PidgirnySupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Oct 16, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that facility staff do not provide adequate assistance to a resident in care and that a resident's room is malodorous.

Complaint Details
The complaint was unsubstantiated as there was not a preponderance of evidence to prove that the alleged violations occurred.
Findings
The investigation found the resident's room and bathroom to be odor free, the resident was clean and resting comfortably, and staff interviews and documentation review did not substantiate the allegations. The complaint was determined to be unsubstantiated with no citations issued.

Report Facts
Capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation visit
Heidi SettyAdministratorFacility administrator met with the Licensing Program Analyst during the visit

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 0 Date: Oct 16, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint received on 06/30/2023 alleging insufficient staffing, unattended residents, unsafe environment, and malodor at the facility.

Complaint Details
The complaint was unsubstantiated after investigation. Although the allegations may have happened or be valid, there was not a preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation found the allegations to be unsubstantiated based on observations, interviews, and record reviews. Resident rooms were clean and odor free, staff and hospice nurse interviews were conducted, and no evidence supported the allegations.

Report Facts
Capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation and delivered findings
Heidi SettyAdministratorMet with Licensing Program Analyst during the investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 1 Date: Oct 16, 2023

Visit Reason
The visit was an unannounced Case Management - Incident inspection conducted to follow up on an incident that occurred on 2023-10-12 involving resident R1 going absent without leave (AWOL) for approximately 13 minutes.

Complaint Details
The visit was complaint-related, following up on an incident where resident R1 went absent without leave. The incident was substantiated by the finding that the facility failed to provide required supervision.
Findings
The inspection confirmed that the facility did not ensure adequate care and supervision for resident R1, who left the facility unassisted despite a physician's report stating R1 cannot leave unassisted due to a diagnosis of Dementia. A deficiency was cited related to this failure.

Deficiencies (1)
Licensee did not ensure the care and supervision to R1. R1 AWOL the facility 10/12/23. R1's Physician's Report states R1 cannot leave the facility unassisted. R1 has diagnosis of Dementia. This poses a potential health and safety risk to residents in care.
Report Facts
Census: 76 Total Capacity: 122 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Heidi SettyAdministratorMet with Licensing Program Analyst during the visit and involved in the incident follow-up
Katie BrownLicensing Program AnalystConducted the Case Management - Incident visit and evaluation
Sergiy PidgirnyLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Follow-Up
Census: 77 Capacity: 122 Deficiencies: 0 Date: Sep 12, 2023

Visit Reason
The visit was an unannounced Case Management - Incident follow-up conducted due to a reported altercation between two residents on 09/04/2023.

Findings
During the visit, the Licensing Program Analyst reviewed both residents' files, noted that resident assessments were in the process of being updated, and confirmed that required notifications had been made. No citations were issued.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the unannounced Case Management - Incident follow-up visit.
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst during the visit and received the report.
Sergiy PidgirnySupervisorNamed as supervisor overseeing the evaluation.

Inspection Report

Complaint Investigation
Census: 77 Capacity: 122 Deficiencies: 2 Date: Sep 12, 2023

Visit Reason
The visit was an unannounced Health and Safety Inspection conducted in conjunction with a 10-Day complaint investigation at Oakmont of North Fresno facility.

Complaint Details
The visit was triggered by a 10-Day complaint (Control Number 24-AS-20230911151045).
Findings
The inspection found deficiencies related to medication storage and storage of disinfectants and cleaning supplies accessible to residents, posing immediate health and safety risks. The facility was otherwise clean and well-maintained with proper safety measures observed.

Deficiencies (2)
Medications were not centrally stored and locked; over the counter medications were accessible to residents R1 and R2, and required documentation and assessments were not maintained.
Disinfectants, cleaning supplies, and poisons were accessible to residents in Memory Care, specifically cleaning supplies and laundry detergent observed in room 116.
Report Facts
Capacity: 122 Census: 77 Deficiencies cited: 2 Plan of Correction Due Date: 1

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the inspection and authored the report
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst during inspection
Monica CoronaEngagement CoordinatorAccompanied Licensing Program Analyst during facility tour

Inspection Report

Complaint Investigation
Census: 77 Capacity: 122 Deficiencies: 2 Date: Sep 12, 2023

Visit Reason
The visit was an unannounced Health and Safety Inspection conducted in conjunction with a 10-Day complaint visit (Control Number 24-AS-20230911151045) to evaluate compliance and address complaint concerns.

Complaint Details
The visit was triggered by a complaint (Control Number 24-AS-20230911151045). The deficiencies cited pose immediate health, safety, or personal rights risks to persons in care.
Findings
The facility was generally clean and well-maintained with proper resident accommodations and safety measures observed. However, deficiencies were cited related to medication storage and accessibility of cleaning supplies posing immediate health and safety risks.

Deficiencies (2)
Licensee did not ensure that medications were centrally stored and locked. Over the counter medications were observed accessible to residents R1 and R2. Required documentation and assessments were not maintained in resident files.
Licensee did not ensure that disinfectants, cleaning supplies, and poisons were inaccessible to residents in Memory Care. Cleaning supplies and laundry detergent were observed in room 116.
Report Facts
Deficiencies cited: 2 Capacity: 122 Census: 77

Employees mentioned
NameTitleContext
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst and received report and appeal rights
Katie BrownLicensing Program AnalystConducted the inspection and authored the report
Sergiy PidgirnyLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Follow-Up
Census: 77 Capacity: 122 Deficiencies: 0 Date: Sep 12, 2023

Visit Reason
The visit was an unannounced Case Management - Incident follow-up to review an altercation between two residents reported on 09/04/2023.

Complaint Details
The visit was triggered by a complaint involving an altercation between Residents R1 and R2. No citations were issued, and the complaint appears to have been addressed.
Findings
During the visit, resident files were reviewed, assessments were in the process of being updated, and required notifications had been made. No citations were issued.

Report Facts
Capacity: 122 Census: 77

Employees mentioned
NameTitleContext
Andrea YescasMemory Care DirectorMet with Licensing Program Analyst during the visit
Katie BrownLicensing Program AnalystConducted the unannounced Case Management - Incident follow-up visit

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 1 Date: Aug 30, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-05-16 regarding the facility's failure to conduct an assessment of a resident prior to returning from the hospital with a change of condition.

Complaint Details
The complaint investigation was substantiated for failure to conduct an assessment or obtain updated documentation for a resident returning from the hospital with a significant change in condition. Other allegations regarding supervision, fall prevention, signal system, and notification of responsible party were unsubstantiated.
Findings
The investigation found that the facility did not conduct an assessment or obtain updated documentation of the resident's changes in condition or care needs prior to the resident's return from the hospital. Allegations related to lack of supervision, failure to address multiple falls, signal system issues, and notification of the resident's authorized representative were unsubstantiated due to insufficient evidence.

Deficiencies (1)
Failure to update pre-admission appraisal in writing to note significant changes in resident's physical, medical, illness, injury, trauma, or change in health care needs prior to resident's return from hospital.
Report Facts
Capacity: 122 Census: 76 Deficiency count: 1 Plan of Correction Due Date: Sep 6, 2023

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted complaint investigation and delivered findings
Heidi SettyAdministratorMet with Licensing Program Analyst during investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 1 Date: Aug 30, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-05-16 regarding the facility's failure to conduct an assessment of a resident prior to returning from the hospital with a change of condition.

Complaint Details
The complaint investigation was substantiated regarding the facility's failure to conduct an assessment prior to a resident's return from hospital after a fall and surgery. Other allegations about supervision, notification to responsible parties, and call system usage were unsubstantiated.
Findings
The investigation substantiated that the facility failed to conduct an assessment or obtain updated documentation for a resident (R1) who returned from the hospital with a significant change in condition, posing a potential health and safety risk. Other allegations related to supervision, notification of incidents, and use of call systems were unsubstantiated due to insufficient evidence.

Deficiencies (1)
Failure to update pre-admission appraisal and conduct assessment prior to resident's return from hospital with significant change in condition.
Report Facts
Facility capacity: 122 Census: 76 Plan of Correction due date: Sep 6, 2023

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted complaint investigation and delivered findings
Heidi SettyAdministratorMet with Licensing Program Analyst during investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 1 Date: Aug 30, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-05-16 regarding the facility's failure to conduct an assessment of a resident prior to returning from the hospital with a change of condition.

Complaint Details
The complaint was substantiated based on the preponderance of evidence standard. The allegation involved failure to assess a resident prior to returning from the hospital with a change of condition.
Findings
The investigation found that the facility did not conduct an assessment or obtain required updated documentation of the resident's changes in condition or care needs prior to the resident's return to the facility on 2023-05-06. The allegation was substantiated.

Deficiencies (1)
Facility did not conduct an assessment or obtain required updated documentation of resident's changes in condition or care needs prior to return from hospital.
Report Facts
Capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystEvaluator who conducted the complaint investigation
Heidi SettyAdministratorFacility administrator met during investigation

Inspection Report

Complaint Investigation
Census: 76 Capacity: 122 Deficiencies: 1 Date: Aug 30, 2023

Visit Reason
The inspection was an unannounced complaint investigation triggered by a complaint received on 2023-05-16 regarding the facility's failure to conduct an assessment of a resident prior to returning from the hospital with a change of condition.

Complaint Details
The complaint was substantiated based on the preponderance of evidence standard. The allegation involved failure to assess a resident after hospital discharge with a change in condition.
Findings
The investigation substantiated that the facility did not conduct an assessment or obtain updated documentation of the resident's changes in condition or care needs prior to the resident's return on 2023-05-06. Deficiencies were cited accordingly.

Deficiencies (1)
The facility did not conduct an assessment of resident prior to returning from the hospital with a change of condition
Report Facts
Facility capacity: 122 Census: 76

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted complaint investigation and delivered findings
Heidi SettyAdministratorMet with Licensing Program Analyst during exit interview

Inspection Report

Complaint Investigation
Census: 79 Capacity: 122 Deficiencies: 0 Date: May 18, 2023

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 05/16/2023 regarding personal rights at the facility.

Complaint Details
The complaint was unsubstantiated based on the investigation conducted by Licensing Program Analysts Katie Brown and Mariam Flores.
Findings
The investigation found insufficient information to substantiate the allegations at this time, and no citations were issued. Further investigation is needed.

Report Facts
Capacity: 122 Census: 79

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the complaint investigation
Mariam FloresLicensing Program AnalystConducted the complaint investigation
Heidi SettyFacility representative met during the investigation and received the report

Inspection Report

Complaint Investigation
Census: 79 Capacity: 122 Deficiencies: 0 Date: May 18, 2023

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2023-05-16 regarding personal rights at the facility.

Complaint Details
The complaint involved allegations related to personal rights. The complaint was unsubstantiated based on the investigation findings.
Findings
The investigation found insufficient information to substantiate the allegations at this time, and no citations were issued. Further investigation is needed.

Report Facts
Capacity: 122 Census: 79

Employees mentioned
NameTitleContext
Katie BrownLicensing EvaluatorConducted the complaint investigation visit
Mariam FloresLicensing Program AnalystConducted the complaint investigation visit
Heidi SettyFacility representative met during the investigation and received the report

Inspection Report

Complaint Investigation
Census: 79 Capacity: 122 Deficiencies: 0 Date: May 18, 2023

Visit Reason
The visit was an unannounced Health & Safety Inspection conducted in conjunction with a 10-day initial complaint visit to evaluate the facility's compliance with health and safety regulations.

Complaint Details
The inspection was conducted as part of a 10-day initial complaint visit; no deficiencies were found and no substantiation status was stated.
Findings
The facility was found to be clean and well-maintained with required furniture, lighting, and supplies in place. No deficiencies were cited during this Health & Safety Inspection.

Report Facts
Facility capacity: 122 Census: 79

Employees mentioned
NameTitleContext
Mary DavisMarketing DirectorMet with Licensing Program Analysts during the inspection

Inspection Report

Complaint Investigation
Census: 79 Capacity: 122 Deficiencies: 0 Date: May 18, 2023

Visit Reason
The visit was an unannounced Health & Safety Inspection conducted in conjunction with a 10-day initial complaint visit to evaluate the facility's compliance and resident safety.

Complaint Details
The visit was conducted as part of a 10-day initial complaint investigation; no deficiencies were cited during the inspection.
Findings
The facility was found to be clean and well-maintained with no deficiencies cited during the Health & Safety Inspection. Required supplies, furniture, lighting, and safety equipment were observed to be in place and functional.

Report Facts
Facility capacity: 122 Resident census: 79

Employees mentioned
NameTitleContext
Mary DavisMarketing DirectorMet with Licensing Program Analysts during the inspection

Inspection Report

Annual Inspection
Census: 80 Capacity: 122 Deficiencies: 1 Date: May 1, 2023

Visit Reason
Licensing Program Analyst Katie Brown conducted an unannounced annual inspection to evaluate compliance with regulatory requirements at Oakmont of North Fresno facility.

Findings
The facility was generally found to be in compliance with required standards including resident room furnishings, hygiene supplies, kitchen cleanliness, and safety equipment. However, a deficiency was cited related to medication administration where extra pills were found without documentation, posing an immediate health and safety risk.

Deficiencies (1)
Failure to comply with medication administration requirements as extra pills were found without documentation despite MAR indicating all meds were given on time.
Report Facts
Deficiencies cited: 1 Plan of Correction Due Date: May 2, 2023 Plan of Correction Submission Deadline: May 22, 2023

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the annual inspection and cited medication administration deficiency
Heidi SettyAdministratorMet with Licensing Program Analyst during inspection and received report and appeal rights
Sergiy PidgirnySupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Annual Inspection
Census: 80 Capacity: 122 Deficiencies: 1 Date: May 1, 2023

Visit Reason
The visit was an unannounced annual inspection conducted by the Licensing Program Analyst to evaluate compliance with regulatory requirements.

Findings
The facility was generally found to be in compliance with required standards including cleanliness, safety, and medication storage; however, a deficiency was cited related to medication administration where extra pills were found without documentation, posing an immediate health and safety risk.

Deficiencies (1)
Failure to comply with medication administration requirements as evidenced by extra pills found without documentation despite MAR indicating all meds were given on time.
Report Facts
Deficiency due date: May 2, 2023 Audit percentage: 10

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the annual inspection and cited the medication administration deficiency
Heidi SettyAdministratorMet with Licensing Program Analyst during inspection and received report and appeal rights
Sergiy PidgirnyLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Annual Inspection
Census: 80 Capacity: 122 Deficiencies: 0 Date: Apr 26, 2022

Visit Reason
The Licensing Program Analyst conducted an unannounced Annual Infection Control Inspection to evaluate infection control procedures at the facility.

Findings
The inspection found that infection control procedures were properly implemented, including symptom screenings, testing, vaccination, PPE availability, and cleaning protocols. No deficiencies were cited during this inspection.

Report Facts
Administrator Certificate Expiration Date: Administrator Certificate expiration date is 7/29/2022

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Annual Infection Control Inspection
Heidi SettyAdministratorMet with Licensing Program Analyst during inspection

Inspection Report

Capacity: 122 Deficiencies: 0 Date: Apr 26, 2022

Visit Reason
The visit was an unannounced Case Management inspection conducted in conjunction with the Infection Control Annual to review an incident reported involving an altercation between two residents.

Findings
No deficiencies were cited during this Case Management visit after interviews and file review related to the reported incident.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and file review.
Heidi SettyAdministratorMet with Licensing Program Analyst during the visit.
Sergiy PidgirnySupervisorSupervisor overseeing the licensing evaluation.

Inspection Report

Annual Inspection
Census: 80 Capacity: 122 Deficiencies: 0 Date: Apr 26, 2022

Visit Reason
The inspection was an unannounced Annual Infection Control Inspection conducted to evaluate infection control procedures at the facility.

Findings
The inspection found that infection control procedures were properly implemented including symptom screenings, testing, vaccination, visitation requirements, quarantine/isolation procedures, PPE availability, and cleaning protocols. No deficiencies were cited during this inspection.

Report Facts
Administrator Certificate Expiration Date: Administrator Certificate expiration date is 7/29/2022 Forms Requested Due Date: Updated forms requested by 5/9/22

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Annual Infection Control Inspection
Heidi SettyAdministratorMet with Licensing Program Analyst during inspection

Inspection Report

Capacity: 122 Deficiencies: 0 Date: Apr 26, 2022

Visit Reason
The visit was an unannounced Case Management in conjunction with the Infection Control Annual, conducted to review an incident involving an altercation between two residents reported via a Special Incident Report.

Findings
No deficiencies were cited during this Case Management visit after interviews and file review were conducted.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and interview.
Heidi SettyAdministratorMet with Licensing Program Analyst during the visit.

Inspection Report

Complaint Investigation
Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was a Case Management follow-up on a Special Incident Report (SIR) submitted to the Community Care Licensing Division, related to an incident that occurred on 10/7/2021 involving resident R1.

Complaint Details
The visit was triggered by a complaint in the form of a Special Incident Report. The report indicates no deficiencies were cited, implying no substantiated violations.
Findings
The Licensing Program Analyst interviewed staff and reviewed facility documentation related to the incident. No deficiencies were cited during this unannounced visit.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and interviews.
Anjeanette FrancoHealth Services DirectorMet with the Licensing Program Analyst and was involved in the visit.
Heidi SettyAdministratorArrived during the visit and participated in the exit interview.

Inspection Report

Complaint Investigation
Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was a Case Management follow-up on a Special Incident Report (SIR) submitted to the Community Care Licensing Division regarding an incident that occurred on 11/24/2021 involving a resident (R1).

Complaint Details
The visit was triggered by a complaint or incident report related to a Special Incident Report involving resident R1 on 11/24/2021. No deficiencies were found.
Findings
The Licensing Program Analyst interviewed staff and reviewed the resident's file. No deficiencies were cited during this unannounced visit.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and evaluation.
Anjeanette FrancoHealth Services DirectorMet with the Licensing Program Analyst during the visit.
Heidi SettyAdministratorArrived shortly after the visit began and participated in the exit interview.
Sergiy PidgirnySupervisorNamed as supervisor overseeing the licensing evaluation.
Patricia GustinAdministratorNamed as facility administrator.

Inspection Report

Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was a Case Management follow-up to a Special Incident Report (SIR) submitted to the Community Care Licensing Division, related to an incident that occurred on 10/7/21 involving resident R1.

Findings
The Licensing Program Analyst conducted interviews and a record review related to the incident and found no deficiencies cited during this unannounced visit.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and evaluation.
Anjeanette FrancoHealth Services DirectorMet with the Licensing Program Analyst during the visit.
Heidi SettyAdministratorArrived during the visit and participated in the exit interview.
Sergiy PidgirnySupervisorNamed as supervisor overseeing the licensing evaluation.

Inspection Report

Follow-Up
Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was a Case Management follow-up to a Special Incident Report (SIR) submitted to the Community Care Licensing Division regarding an incident involving Resident R1 on 2021-10-21.

Complaint Details
The visit was triggered by a Special Incident Report; however, no deficiencies were cited and no substantiation status was provided.
Findings
The Licensing Program Analyst conducted an unannounced visit, interviewed staff, and reviewed the resident's file. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and evaluation.
Anjeanette FrancoHealth Services DirectorMet with the Licensing Program Analyst during the visit.
Heidi SettyAdministratorArrived during the visit and participated in the exit interview.
Sergiy PidgirnySupervisorNamed as supervisor on the report.
Patricia GustinAdministratorNamed as facility administrator.

Inspection Report

Complaint Investigation
Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was an unannounced Case Management follow-up on a Special Incident Report (SIR) submitted to the Community Care Licensing Division regarding an incident involving Resident R1 on 10/24/2021.

Complaint Details
The visit was triggered by a complaint related to a Special Incident Report involving Resident R1. The report does not state whether the complaint was substantiated.
Findings
The Licensing Program Analyst interviewed staff and reviewed the resident's file. No deficiencies were cited during this visit.

Report Facts
Capacity: 122 Census: 71

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and evaluation
Anjeanette FrancoHealth Services DirectorMet with Licensing Program Analyst during the visit
Heidi SettyAdministratorArrived during the visit and participated in the exit interview

Inspection Report

Follow-Up
Census: 71 Capacity: 122 Deficiencies: 1 Date: Dec 17, 2021

Visit Reason
The visit was an unannounced Case Management follow-up to review Special Incident Reports (SIR) submitted on 10/15/21 and 11/5/21 that were not submitted to the licensing agency within the required seven days following the occurrence.

Findings
The facility failed to submit complete Special Incident Reports to the licensing agency within seven days for incidents occurring on 11/12/21, 11/13/21, 11/15/21, 11/28/21, and 9/14/21, posing a potential health and safety risk to persons in care.

Deficiencies (1)
Licensee did not submit complete Special Incident Reports to CCLD within 7 days for incidents on 11/12/21, 11/13/21, 11/15/21, 11/28/21, and 9/14/21.
Report Facts
Deficiency due date: Dec 29, 2022

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and authored the report
Anjeanette FrancoHealth Services DirectorMet with Licensing Program Analyst during the visit
Heidi SettyAdministratorArrived during the visit and participated in the exit interview

Inspection Report

Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was a Case Management follow-up on a Special Incident Report (SIR) submitted to the Community Care Licensing Division, related to an incident involving Resident R1 on 10/21/2021.

Complaint Details
The visit was complaint-related as it followed up on a Special Incident Report involving Resident R1. No substantiation status was stated.
Findings
The Licensing Program Analyst interviewed staff and reviewed the resident's file. No deficiencies were cited during this unannounced visit.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and interviewed staff.
Anjeanette FrancoHealth Services DirectorMet with Licensing Program Analyst to discuss the purpose of the visit.
Heidi SettyAdministratorArrived during the visit and participated in the exit interview.

Inspection Report

Follow-Up
Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was a Case Management follow-up to a Special Incident Report (SIR) submitted to the Community Care Licensing Division regarding an incident that occurred on 10/24/2021 involving a resident.

Findings
The Licensing Program Analyst conducted an unannounced visit, interviewed staff, and reviewed the resident's file. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and interview.
Anjeanette FrancoHealth Services DirectorMet with Licensing Program Analyst to discuss the visit.
Heidi SettyAdministratorArrived during the visit and participated in the exit interview.

Inspection Report

Follow-Up
Census: 71 Capacity: 122 Deficiencies: 1 Date: Dec 17, 2021

Visit Reason
The visit was an unannounced Case Management follow-up to review Special Incident Reports (SIR) submitted to the licensing agency on 10/15/21 and 11/5/21, which were not submitted within the required seven days following the occurrence.

Findings
The facility failed to submit complete Special Incident Reports to the licensing agency within seven days for incidents dated 11/12/21, 11/13/21, 11/15/21, 11/28/21, and 9/14/21, posing a potential health and safety risk to persons in care.

Deficiencies (1)
Licensee did not submit complete Special Incident Reports to CCLD within 7 days for incidents dated 11/12/21, 11/13/21, 11/15/21, 11/28/21, and 9/14/21.
Report Facts
Incident dates: 5

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and signed the report
Sergiy PidgirnyLicensing Program ManagerNamed as Licensing Program Manager overseeing the visit
Anjeanette FrancoHealth Services DirectorMet with Licensing Program Analyst during the visit
Heidi SettyAdministratorArrived during the visit and participated in the exit interview

Inspection Report

Monitoring
Census: 71 Capacity: 122 Deficiencies: 0 Date: Dec 17, 2021

Visit Reason
The visit was a Case Management follow-up to a Special Incident Report (SIR) submitted to the Community Care Licensing Division, related to an incident on 2021-11-24 involving a resident.

Findings
The Licensing Program Analyst conducted an unannounced visit, interviewed staff, and reviewed the resident's file. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Katie BrownLicensing Program AnalystConducted the Case Management visit and interview.
Anjeanette FrancoHealth Services DirectorMet with Licensing Program Analyst during the visit.
Heidi SettyAdministratorPresent during the visit and exit interview.

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