Deficiencies (last 6 years)
Deficiencies (over 6 years)
0.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
95% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
59% occupied
Based on a February 2026 inspection.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 82
Capacity: 140
Deficiencies: 1
Date: Feb 20, 2026
Visit Reason
This case management visit was conducted in response to complaint number 56-AS-20251107091354 to deliver findings related to the complaint.
Complaint Details
The visit was triggered by complaint number 56-AS-20251107091354. The deficiency issued relates to failure to report all falls involving Resident #2, which is a violation of reporting requirements.
Findings
The Licensing Program Analyst found that the facility failed to report multiple falls involving Resident #2 to the Community Care Licensing agency, despite Resident #2 being a fall risk and sustaining multiple falls. Only one fall involving Resident #1 and Resident #2 was reported, which resulted in an elbow fracture for Resident #1. The facility did not report other falls because Resident #2 did not require medical attention.
Deficiencies (1)
Failure to follow reporting requirements for incidents involving Resident #1 and Resident #2, specifically not reporting all falls to the licensing agency as required.
Report Facts
Census: 82
Total Capacity: 140
Plan of Correction Due Date: Mar 6, 2026
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Brandy Herrera | Health Services Director | Met with Licensing Program Analyst during inspection and discussed reporting deficiencies |
| Paola Guerrero | Licensing Program Analyst | Conducted the inspection and issued the deficiency |
| Efren Malagon | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 82
Capacity: 140
Deficiencies: 0
Date: Feb 20, 2026
Visit Reason
The visit was an unannounced complaint investigation triggered by a complaint received on 2025-11-07 regarding inadequate supervision resulting in a resident sustaining a fracture.
Complaint Details
The complaint alleged that staff did not provide adequate supervision, resulting in a resident sustaining a fracture. The investigation concluded the allegation was unsubstantiated.
Findings
The investigation found that Resident #1 was not classified as a fall-risk and sustained an elbow fracture while assisting Resident #2. The allegation was determined to be unsubstantiated due to insufficient evidence to prove the alleged violation occurred.
Report Facts
Capacity: 140
Census: 82
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Samuel De Guzman | Administrator | Facility administrator present during investigation |
Inspection Report
Census: 85
Capacity: 140
Deficiencies: 0
Date: Jan 30, 2026
Visit Reason
Licensing Program Analyst Paola Guerrero made an unannounced case management visit to follow up on possible financial abuse at the facility.
Complaint Details
The visit was complaint-related to possible financial abuse of Resident #1. The facility took disciplinary action against Staff #2, who resigned during suspension pending investigation. The local Sheriff Department found no crime or theft occurred as the money was given as a gift.
Findings
No deficiencies were cited during this visit. The investigation found that the alleged financial abuse was not substantiated as the resident indicated the money was given as a gift, and the local Sheriff Department confirmed no crime or theft occurred.
Report Facts
Capacity: 140
Census: 85
Date of Staff #2 resignation: Jan 5, 2026
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Program Analyst | Conducted the unannounced case management visit and investigation |
| Cheryl Stevenson | Facility Administrator | Met with Licensing Program Analyst during the visit and was provided the report |
Inspection Report
Annual Inspection
Census: 86
Capacity: 140
Deficiencies: 0
Date: Oct 20, 2025
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.
Findings
The facility was found to be operating within its licensed capacity, maintaining safe and clean conditions, with sufficient staffing and proper medication management. No deficiencies were cited during the inspection.
Report Facts
Resident files reviewed: 5
Staff files reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cheryl Stevenson | Facility Administrator | Met with Licensing Program Analyst during inspection and participated in exit interview |
| Paola Guerrero | Licensing Program Analyst | Conducted the unannounced annual inspection |
| Efren Malagon | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 86
Capacity: 140
Deficiencies: 0
Date: Oct 20, 2025
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.
Findings
The facility was found to be operating within its approved capacity, clean, in good repair, and safe for residents. No deficiencies were cited during the inspection based on observations and record reviews.
Report Facts
Resident files reviewed: 5
Staff files reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cheryl Stevenson | Facility Administrator | Met with Licensing Program Analyst during inspection and received the report. |
| Paola Guerrero | Licensing Program Analyst | Conducted the unannounced annual inspection visit. |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Census: 81
Capacity: 140
Deficiencies: 0
Date: Sep 18, 2024
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing regulations.
Findings
The facility was found to be operating within approved capacity and in good repair with no obstructions, sufficient furniture, clean bathrooms, and proper safety equipment. Medications were properly stored and dispensed, and staff had required clearances and certifications. No deficiencies were cited during the inspection.
Report Facts
Resident files reviewed: 6
Staff files reviewed: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cheryl Stevenson | Facility Administrator | Met with Licensing Program Analysts during inspection and received report |
| Paola Guerrero | Licensing Evaluator | Conducted inspection and signed report |
| Efren Malagon | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Annual Inspection
Census: 81
Capacity: 140
Deficiencies: 0
Date: Sep 18, 2024
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).
Findings
The facility was found to be operating within the approved capacity and in safe, clean, and good repair conditions. No deficiencies were cited during the inspection.
Report Facts
Resident files reviewed: 6
Staff files reviewed: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cheryl Stevenson | Facility Administrator | Met with Licensing Program Analysts during inspection and participated in exit interview |
| Paola Guerrero | Licensing Program Analyst | Conducted the inspection and signed the report |
| Beena Singh | Licensing Program Analyst | Conducted the inspection |
| Efren Malagon | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 80
Capacity: 140
Deficiencies: 0
Date: Feb 2, 2024
Visit Reason
The visit was an unannounced complaint investigation triggered by a complaint received on 2023-09-26 regarding allegations of inadequate staffing, unmet resident showering and restroom needs, and overcharging residents for services not received.
Complaint Details
The complaint included allegations that staff did not answer call buttons timely due to inadequate staffing, did not ensure residents' showering and restroom needs were met, and overcharged residents. The investigation concluded these allegations were unsubstantiated.
Findings
The investigation found all allegations to be unsubstantiated after interviews, record reviews, and observations showed that staffing was adequate, residents' showering and restroom needs were met, and residents were not overcharged for services.
Report Facts
Capacity: 140
Census: 80
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Evaluator | Conducted the complaint investigation |
| Cheryl Stevenson | Facility Administrator | Met with evaluator during investigation |
Inspection Report
Complaint Investigation
Census: 81
Capacity: 140
Deficiencies: 0
Date: Jul 27, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not ensure the facility had electricity and did not follow safe food handling practices.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to ensure electricity and unsafe food handling practices. Evidence showed the power outage was caused by Southern California Edison and food handling practices met regulatory standards.
Findings
The investigation found that the allegation regarding electricity was unsubstantiated as the power outage was due to an external utility issue. The allegation regarding safe food handling was also unsubstantiated based on kitchen inspection and resident interviews indicating compliance with regulations and no food-related illnesses.
Report Facts
Capacity: 140
Census: 81
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Program Analyst | Conducted the complaint investigation |
| Brandy Herrera | Facility Health Service Director | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 81
Capacity: 140
Deficiencies: 0
Date: Jul 27, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not ensure the facility had electricity and did not follow safe food handling practices.
Complaint Details
The complaint investigation was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation found that the facility experienced a power outage due to an external utility issue, not staff negligence, and that food handling practices met regulatory standards with no complaints from residents. Both allegations were determined to be unsubstantiated.
Report Facts
Capacity: 140
Census: 81
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Program Analyst | Conducted the complaint investigation |
| Brandy Herrera | Facility Health Service Director | Met with Licensing Program Analyst during investigation |
| Efren Malagon | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Census: 86
Capacity: 140
Deficiencies: 0
Date: Mar 8, 2023
Visit Reason
Licensing Program Analyst Paola Guerrero made an unannounced case management visit to follow up on a resident's death that occurred on 3/5/2023.
Findings
No deficiencies were cited during this visit. The visit consisted of collecting documentation and conducting staff interviews regarding the resident's death.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Program Analyst | Conducted the case management visit and interviews. |
| Cheryl Stevenson | Administrator | Met with Licensing Program Analyst and was advised to send a copy of the death certificate. |
Inspection Report
Census: 86
Capacity: 140
Deficiencies: 0
Date: Mar 8, 2023
Visit Reason
An unannounced case management visit was conducted to follow up on a resident's death that occurred on 2023-03-05.
Findings
No deficiencies were cited during this visit. Staff interviews and documentation related to the resident's death were collected and reviewed.
Report Facts
Resident death date: Mar 5, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cheryl Stevenson | Administrator | Met with Licensing Program Analyst during the visit and advised regarding death certificate submission |
| Paola Guerrero | Licensing Program Analyst | Conducted the unannounced case management visit and interviews |
| Efren Malagon | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 82
Capacity: 140
Deficiencies: 0
Date: Feb 2, 2023
Visit Reason
This unannounced visit was conducted to investigate a complaint alleging that a resident fell multiple times due to staff neglect and that staff did not notify the resident's authorized representative of incidents in a timely manner.
Complaint Details
Complaint allegations included resident falls due to staff neglect and failure to notify the resident's authorized representative timely. The complaint was found to be unfounded based on evidence and interviews.
Findings
The investigation reviewed multiple incident reports, resident care notes, assessments, and interviews, finding that the resident's falls were documented and the responsible party was notified each time. The complaint allegations were found to be unfounded and dismissed.
Report Facts
Incident reports reviewed: 7
Resident falls documented: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Goldenberg | Licensing Program Analyst | Evaluator who conducted the complaint investigation |
| Samuel De Guzman | Administrator | Facility administrator met during the investigation |
| Nedra Brown | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 82
Capacity: 140
Deficiencies: 0
Date: Feb 2, 2023
Visit Reason
This unannounced visit was conducted to investigate a complaint alleging that a resident fell multiple times due to staff neglect and that staff did not notify the resident's authorized representative of the incidents in a timely manner.
Complaint Details
Complaint allegations included resident falls due to staff neglect and failure to notify the resident's authorized representative timely. The complaint was found to be unfounded after review and investigation.
Findings
The investigation reviewed multiple incident reports, resident care notes, assessments, and interviews, finding that the resident's responsible party was notified after each fall. The evidence did not support the allegations, and the complaint was found to be unfounded and dismissed.
Report Facts
Incident reports reviewed: 7
Resident falls documented: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Goldenberg | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report. |
| Samuel De Guzman | Administrator | Facility administrator met with the investigator during the visit. |
| Nedra Brown | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation. |
Inspection Report
Complaint Investigation
Census: 80
Capacity: 140
Deficiencies: 0
Date: Nov 4, 2022
Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations including resident deaths after medication administration, a resident sustaining a fracture, dirty vents, overflowing garbage, and residents not having their needs met.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included resident deaths after medication administration, a resident sustaining a fracture, dirty vents, overflowing garbage, and residents not having their needs met. Interviews and record reviews did not support these allegations.
Findings
The investigation found all allegations to be unsubstantiated after interviews with staff and residents, review of records, and facility inspection. No evidence supported the claims of resident deaths due to medication, dirty vents, overflowing garbage, or unmet resident needs. One resident's fracture was determined to be from a car accident, not a fall at the facility.
Report Facts
Capacity: 140
Census: 80
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Samuel De Guzman | Executive Director | Met with Licensing Program Analysts during investigation and exit interview |
| Natalie Ibarra | Licensing Evaluator | Conducted the complaint investigation |
Inspection Report
Complaint Investigation
Census: 80
Capacity: 140
Deficiencies: 0
Date: Nov 4, 2022
Visit Reason
Unannounced complaint investigation visit conducted due to multiple allegations including resident deaths after medication administration, resident fracture, dirty vents, overflowing garbage, and unmet resident needs.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included residents dying after medication administration, a resident sustaining a fracture, dirty vents, overflowing garbage, and residents not having their needs met. Interviews and record reviews did not support these allegations.
Findings
The investigation found all allegations to be unsubstantiated after interviews with staff and residents, review of records, and facility inspection. No evidence supported the claims of resident deaths due to medication, dirty vents, overflowing garbage, or unmet resident needs. One resident's fracture was determined to be from a car accident, not a fall at the facility.
Report Facts
Capacity: 140
Census: 80
Complaint Control Number: 18-AS-20210112114309
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Samuel De Guzman | Executive Director | Met with Licensing Program Analysts during investigation |
| Natalie Ibarra | Licensing Program Analyst | Conducted complaint investigation |
| Efren Malagon | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Capacity: 140
Deficiencies: 0
Date: Sep 16, 2022
Visit Reason
An unannounced complaint investigation was conducted based on an allegation that staff do not ensure that residents' special dietary needs are met.
Complaint Details
The complaint was unsubstantiated after investigation, meaning there was not a preponderance of evidence to prove the alleged violation did or did not occur.
Findings
Based on interviews with staff and residents, and review of facility menus and records, the allegation was found to be unsubstantiated. Residents who are diabetic are not on special diets per doctor orders, and the facility provides multiple dietary options including sugar-free desserts.
Report Facts
Facility capacity: 140
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Natalie Ibarra | Licensing Program Analyst | Conducted the complaint investigation visit |
| Samuel de Guzman | Facility administrator met during the investigation |
Inspection Report
Complaint Investigation
Capacity: 140
Deficiencies: 0
Date: Sep 16, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff do not ensure that residents' special dietary needs are met.
Complaint Details
The complaint alleged that staff do not ensure that residents' special dietary needs are met. The investigation included interviews with staff and residents and records review. The allegation was determined to be unsubstantiated.
Findings
Based on interviews with staff and residents, and review of facility menus and records, the allegation was found to be unsubstantiated as there was no preponderance of evidence to prove the alleged violation occurred.
Report Facts
Facility capacity: 140
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Natalie Ibarra | Licensing Program Analyst | Conducted the complaint investigation visit |
| Samuel de Guzman | Facility representative met during the investigation and exit interview | |
| Efren Malagon | Licensing Program Manager | Named in report signature |
Inspection Report
Annual Inspection
Capacity: 140
Deficiencies: 0
Date: Sep 6, 2022
Visit Reason
The visit was conducted as a required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.
Findings
The facility was found to have sufficient infection control measures including hand hygiene supplies, cleaning provisions, and a limited supply of PPE. No deficiencies were cited during this inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amy Goldenberg | Licensing Program Analyst | Conducted the inspection visit and made observations. |
| Samuel De Guzman | Executive Director | Facility representative met during the inspection. |
| Hollie Shuler | Health Service Director | Facility representative met during the inspection. |
Inspection Report
Annual Inspection
Census: 87
Capacity: 140
Deficiencies: 0
Date: Sep 6, 2022
Visit Reason
The visit was conducted as a required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.
Findings
The facility was found to have sufficient hand hygiene supplies, cleaning and disinfecting provisions, and a limited supply of PPE. No deficiencies were cited during the inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Samuel De Guzman | Executive Director | Met with during the inspection. |
| Hollie Shuler | Health Service Director | Met with during the inspection. |
| Amy Goldenberg | Licensing Program Analyst | Conducted the inspection. |
| Nedra Brown | Licensing Program Manager | Named in the report. |
Inspection Report
Annual Inspection
Census: 93
Capacity: 140
Deficiencies: 0
Date: Jul 14, 2021
Visit Reason
Licensing Program Analyst Natalie Gayoso made an unannounced visit to conduct an annual inspection with emphasis on infection control.
Findings
The facility was found to have adequate infection control measures including screening, hand hygiene supplies, cleaning supplies, PPE, and staff training. No deficiencies were cited during the inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Erika Lemon | Administrator | Met with Licensing Program Analyst during inspection and accompanied on facility tour. |
| Natalie Gayoso | Licensing Program Analyst | Conducted the annual inspection visit. |
| Karen Clemons | Supervisor | Supervisor overseeing the inspection. |
Inspection Report
Annual Inspection
Census: 93
Capacity: 140
Deficiencies: 0
Date: Jul 14, 2021
Visit Reason
An unannounced annual inspection was conducted with emphasis on infection control measures at the facility.
Findings
The inspection found that the facility had adequate infection control measures in place, including sufficient PPE supplies, trained staff, and proper COVID-19 protocols. No deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Erika Lemon | Administrator | Met with Licensing Program Analyst during inspection and accompanied the tour. |
| Natalie Gayoso | Licensing Program Analyst | Conducted the unannounced annual inspection. |
| Karen Clemons | Licensing Program Manager | Named in the report as Licensing Program Manager. |
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