Inspection Reports for Oaks at Post Road
3875 Post Rd, Cumming, GA 30040, GA, 30040
Back to Facility ProfileInspection Report Summary
The most recent inspection on September 19, 2025, was a complaint investigation that found no rule violations. Earlier inspections generally showed no deficiencies, with most complaint investigations resulting in no cited violations. One prior complaint investigation in January 2022 identified deficiencies related to inadequate policies and delayed responses concerning a resident with multiple fractures, but no fines or enforcement actions were listed in the available reports. The main themes of past deficiencies involved resident protection and timely communication with legal representatives. The facility’s record shows mostly unsubstantiated complaints and no recent deficiencies, indicating improvement over time.
Deficiencies (last 8 years)
Deficiencies (over 8 years)
0.6 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
88% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Sep 19, 2025
Visit Reason
The purpose of this visit was to investigate allegations of intake GA50004240, with an on-site visit made on 2025-08-20 and the investigation completed on 2025-09-11.
Complaint Details
Investigation of allegations of intake GA50004240 was completed with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Apr 8, 2025
Visit Reason
The purpose of this visit was to complete a compliance inspection and investigate allegation intake GA0001083.
Complaint Details
Investigation of allegation intake GA0001083; no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Aug 7, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00248209.
Complaint Details
Investigation of intake #GA00248209; no violations found.
Findings
No violations were cited as a result of this survey.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 4, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00243600.
Complaint Details
Investigation was completed on 2024-03-20 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 4, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00244565 and GA00244591.
Complaint Details
Investigation of intake #GA00244565 and GA00244591 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 17, 2023
Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate intake GA00239162.
Complaint Details
Investigation of intake GA00239162; no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Aug 16, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00237289. An onsite visit was made to the facility on 8/16/23.
Complaint Details
Investigation of intake #GA00237289. No substantiation status stated.
Findings
The investigation was started on 8/16/23 and completed on 9/14/23. No specific findings or deficiencies are detailed in the report.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 19, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00230053, Ga00230016.
Complaint Details
Investigation of intake #GA00230053, Ga00230016 with no rule violations cited.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Dec 5, 2022
Visit Reason
The purpose of this visit was to investigate intake GA00229031 and GA00229217.
Complaint Details
Investigation of complaint intakes GA00229031 and GA00229217 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Aug 24, 2022
Visit Reason
The purpose of this visit was to investigate intake #GA00225465. An onsite visit was made on 8/24/22 and the investigation was completed on 8/26/22.
Complaint Details
Investigation of intake #GA00225465 with no rule violations cited.
Findings
No rule violations were cited during the investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Apr 13, 2022
Visit Reason
The visit was conducted to perform a compliance inspection and to investigate intake #GA00222724, with the investigation starting on 2022-04-11 and completing on 2022-04-13.
Complaint Details
Investigation of intake #GA00222724 was conducted and completed with no rule violations found.
Findings
No rule violations were cited as a result of this visit.
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Jan 25, 2022
Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00220609 and #GA00220548, with the investigation starting on 2022-01-25 and completed on 2022-04-26.
Complaint Details
Investigation was initiated due to complaints regarding multiple fractures sustained by Resident #1 while residing at the facility. The family member filed a police complaint. The investigation included interviews with staff, the Wellness Director, Nurse Practitioner, EMS paramedic, and family members. The resident was found with bilateral arm fractures, a dislocated hip, broken leg, and broken ribs, with no reported falls or injuries documented by the facility prior to hospitalization.
Findings
The facility failed to ensure effective policies and procedures to protect Resident #1, who was admitted to the hospital with multiple fractures of unknown origin. The facility did not report any falls or injuries prior to hospitalization, failed to conduct timely physical assessments, and delayed notifying the resident's family about bruising and injuries. The investigation revealed possible elder abuse and inadequate response to the resident's adverse condition.
Deficiencies (2)
Administrator failed to ensure policies and procedures were effective and enforced to ensure compliance with rules and community policies.
Facility failed to immediately take appropriate actions to address the needs of Resident #1, including timely notification of the legal representative in case of accident or sudden adverse change.
Report Facts
Resident age: 92
Date of hospital admission: Jan 5, 2022
Number of fractures: 6
Medication doses: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff J | Documented swelling and bruising on Resident #1 and notified Wellness Director | |
| Wellness Director | Responsible for resident assessments and communication with Nurse Practitioner | |
| Resident #1's Nurse Practitioner | Nurse Practitioner | Suggested ER visit and communicated with Wellness Director |
| Administrator | Provided statements regarding Resident #1's condition and facility response | |
| EMS paramedic | Emergency Medical Service Paramedic | Responded to emergency call and documented injuries |
| Staff I | Checked on Resident #1 and reported findings to Wellness Director | |
| Staff F | Called Staff I to check on Resident #1 | |
| Staff C | Directed by Wellness Director to check on Resident #1 | |
| CC | Family member contacted by facility regarding Resident #1's injuries | |
| BB | Family member contacted by facility regarding Resident #1's injuries | |
| Staff D | Decided Resident #1's arm was broken and called EMS |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Feb 24, 2021
Visit Reason
The purpose of this visit was to investigate intake #GA00211405 and GA00211448.
Complaint Details
Investigation of complaint intake #GA00211405 and GA00211448 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 16, 2020
Visit Reason
The purpose of this visit was to investigate intake #GA00207901, which began on 2020-09-29 and was completed on 2020-10-16.
Complaint Details
Investigation of intake #GA00207901 found no rule violations.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Monitoring
Deficiencies: 0
Date: Apr 6, 2020
Visit Reason
The purpose of this review is to monitor COVID 19 cases and assess infection control processes.
Findings
No specific findings or deficiencies are detailed in the report.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 18, 2019
Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate complaint #GA00199978, with the investigation starting on 2019-10-16 and completing on 2019-10-18.
Complaint Details
Investigation of complaint #GA00199978 was conducted with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 16, 2018
Visit Reason
The purpose of this visit was to investigate complaints GA 00191672 and GA00191006 with on-site visits made on 2018-09-13 and 2018-10-11, and the investigation completed on 2018-10-16.
Complaint Details
Investigation of complaints GA 00191672 and GA00191006 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Deficiencies: 0
Date: Jul 23, 2018
Visit Reason
The document is a statement of deficiencies and plan of correction for Oaks at Post Road, indicating a regulatory inspection was conducted.
Findings
The report contains initial comments and a summary statement of deficiencies, but no specific deficiencies or findings are detailed in the provided page.
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Jan 9, 2018
Visit Reason
The purpose of this visit was to conduct an annual inspection of the assisted living community.
Findings
The facility failed to maintain an effective infection control program, failed to ensure residents were free from physical restraints, and failed to report allegations of abuse and neglect to the Department as required.
Deficiencies (3)
Facility failed to have an effective infection control program with staff demonstrating proper infection control practices during medication administration.
Facility failed to ensure residents are free from physical restraints, as Resident #1 was observed restrained in a broda chair with limited freedom of movement.
Facility failed to report allegations of abuse, neglect, or exploitation of residents to the Department as required by law.
Report Facts
Date of survey completion: Jan 9, 2018
Staff C hire date: Jul 3, 2015
Staff C CMA registry active until: Mar 6, 2019
Date of written notice to Staff C: Oct 3, 2017
Date of verbal warning to Staff C: Sep 21, 2015
Date of counseling session for Staff C: Apr 3, 2017
Date of final written warning to Staff C: Oct 3, 2017
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff C | Certified Medication Aide | Named in infection control and abuse reporting deficiencies |
| Staff B | Interviewed regarding infection control and abuse reporting | |
| Staff A | Interviewed regarding physical restraint use |
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