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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ideally located in the beautiful setting of Thousand Oaks, CA, Oakview Health Center is a trusted community that offers assisted living, memory care, rehabilitation, and skilled nursing. A kind and highly trained team strives to provide the highest quality of care and support 24/7 for residents’ needs. With a cozy and nurturing environment, residents ease their worries and feel a sense of belonging.
A carefully curated calendar of life enrichment programs is also conducted to keep residents active and socially engaged. There’s no need to worry about mealtimes with delicious and healthy meals catering to residents’ dietary needs and preferences served three times daily. The community received a five-star rating from the Center for Medicare Services, proving its exceptional quality.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 33rd out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 18% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 19m per day | ▲ 8% State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 29m per day | ▲ 31% State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 28m per day | ▲ 9% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 20% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 47% State avg: 30m per day · National avg: 29m per day |
Higher than the California average: 72.8%OakView Health Center is legally operated by Oakview Hc Llc, and administrated by James Mackay.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 10 | This facility has 80% fewer total citations than a typical California nursing home (2 vs. CA avg 10).↓ 80% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California nursing home (2 vs. CA avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 0 | 4 | This facility has 100% fewer moderate citations (type b) than a typical California nursing home (0 vs. CA avg 4).↓ 100% better |
|
Citations per year
Average citations per year since 2019.
| 0.3 | 1.4 | This facility has 79% fewer citations per year than a typical California nursing home (0.3 vs. CA avg 1.4).↓ 79% better |
|
Citations per inspection
Average citations per inspection.
| 0.2 | 3.3 | This facility has 94% fewer citations per inspection than a typical California nursing home (0.2 vs. CA avg 3.3).↓ 94% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 9 | 16 | This facility has 44% fewer total visits than a typical California nursing home (9 vs. CA avg 16).↓ 44% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 4 | 13 | This facility has 69% fewer complaint visits than a typical California nursing home (4 vs. CA avg 13).↓ 69% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 0 | 7 | This facility has 100% fewer other visits than a typical California nursing home (0 vs. CA avg 7).↓ 100% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 4 | 10 | This facility has 60% fewer complaint investigations than a typical California nursing home (4 vs. CA avg 10).↓ 60% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with recurring documentation and infection control issues alongside some substantiated abuse findings. The most recent inspection on August 12, 2025, cited two deficiencies for missing CPR code status orders and infection prevention lapses involving PPE use and signage. Earlier investigations substantiated one abuse complaint in May 2024, while other complaints about staffing and medication management were unsubstantiated, and annual inspections in 2024 and 2025 found no deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Aug 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 9 citations resulted from standard inspections; and 4 of 9 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
100% better than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2477173% better than California average
6% worse than California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,770 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 54 | 10 | 64 | 14,457 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 14 | 0 | 14 | 6,041 | 92 | 100% | 7.7 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,776 | 92 | 100% | 7.2 |
| Registered Nurse | 3 | 0 | 3 | 1,489 | 90 | 98% | 8.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 513 | 60 | 65% | 7.6 |
| Physical Therapy Assistant | 0 | 2 | 2 | 475 | 67 | 73% | 6.8 |
| RN Director of Nursing | 1 | 0 | 1 | 472 | 61 | 66% | 7.7 |
| Administrator | 1 | 0 | 1 | 464 | 61 | 66% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 444 | 60 | 65% | 7.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 444 | 56 | 61% | 7.9 |
| Dietitian | 1 | 0 | 1 | 440 | 56 | 61% | 7.9 |
| Speech Language Pathologist | 0 | 2 | 2 | 323 | 69 | 75% | 4.1 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 265 | 61 | 66% | 4.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 158 | 40 | 43% | 4 |
| Qualified Social Worker | 0 | 4 | 4 | 98 | 41 | 45% | 2.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 33 | 39 | 42% | 0.8 |
| Nurse Aide in Training | 1 | 0 | 1 | 25 | 3 | 3% | 8.4 |
| Medical Director | 0 | 1 | 1 | 12 | 7 | 8% | 1.7 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 2 | 3 | 3% | 0.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
16% better than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.4
27% worse than California averageCalifornia average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
8.8%
20% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
13.3%
11% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.1%
87% worse than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
25% worse than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
3.6%
27% better than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
0.0%
100% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
1.4%
79% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
12.4%
23% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.73
23% better than California averageCalifornia average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.78
51% better than California averageCalifornia average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
6% better than California averageCalifornia average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.7%
11% better than California averageCalifornia average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.8%
In line with California averageCalifornia average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.3%
In line with California averageCalifornia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
61.3%
21% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
73% of new residents, usually for short-term rehab.
27% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
44Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for OakView Health Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #162 / 347Payroll — State benchmarkedThis home is ranked 162nd out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Housekeeping Services
Recreational Activities
Exercise Programs
Most residents typically stay for a few weeks or months before returning home or moving on.
7.5 miles from city center
Estimated distance in miles from Thousand Oaks's city center to OakView Health Center's address, calculated via Google Maps.
Add your location
OakView Health Center is located in Thousand Oaks, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Mary Health of the Sick |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Thousand Oaks (Casa Conejo) | 61 | 81.0% | -4% | 4.75 | +26% | +13% | $0 | 12 | 4.0 | - | 56 | - | 33 | Servants Of Mary Ministers To The Sick Inc | $14.4M | $7.0M | 48.5% | 55022 | ||||
| OakView Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (Mountclef Village) | 63 | 79.4% | -6% | 5.21 | -67% | +24% | $0 | 9 | 1.5 | - | 43 | A+ | 20 | Bouchard Family Revocable Trust | $15.0M | $8.8M | 58.7% | 555857 | ||||
| Thousand Oaks Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Thousand Oaks (West Avenida De Los Arboles) | 123 | 81.6% | -4% | 4.09 | +9% | -3% | $0 | 32 | 2.9 | - | 100 | - | 48 | Elise Bukont | $19.6M | $10.9M | 55.5% | 55342 | ||||
| Sherwood Oaks Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Thousand Oaks | 99 | 51.1% | -40% | 3.58 | -5% | -15% | $0 | 56 | 2.7 | - | 93 | - | 66 | Daniel Tavari | $25.3M | $10.5M | 41.6% | 555794 |
OakView Health Center is in the Mountclef Village neighborhood of Thousand Oaks.
The legal owner and operator of OakView Health Center is Oakview Hc Llc.
OakView Health Center has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
OakView Health Center's occupancy is 79%.
James Mackay is the administrator of OakView Health Center.
OakView Health Center has 63 beds.
OakView Health Center has had 2 recently reported deficiencies.
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