Show Inspection Reports
Total health inspections
3
State average N/A
Last Health inspection on Oct 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ozanam Hall of Queens Nursing Home Inc
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ozanam Hall of Queens Nursing Home Inc
Ozanam Hall of Queens Nursing Home INC is a skilled nursing community located in Bayside, NY. It offers specialized geriatric care, including short-term rehabilitation and dementia care. The facility has been providing quality care since 1971, guided by the Carmelite Sisters for the Aged and Infirm.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
432
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
74.8%
Residents per day (avg)
366
Occupancy rate
74.8%
Residents per day (avg)
366
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
40% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
40% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$59.7M
Operating deficit
-$239.6K
Voluntary non-profit community
Operated by a church.
Home revenue
$59.7M
Operating deficit
-$239.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$20.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$37.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$58.6M
432-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeNursing Home
StatusActive
CountyQueens
License Number7003306N
CMS Certification Number335363
Owner NameOzanam Hall of Queens Nursing Home, Inc (Not for Profit)
Accept Medicare
Rehabilitation Services
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Skilled Nursing Care
Short-Term Rehabilitation
Dementia Care
Palliative Care
24 Hour Skilled Nursing Care
Religious Services For All Faiths
Beauty Parlor
Physical
Occupational And Speech Therapy
Pain Management- Iv Therapy
Orthopedic Care
Neurological Rehabilitation
Wound Management
Out-Patient Dialysis
Specialized Nutrition Support
In-House Medical Clinics
Waited Dining Service
Specific ProgramsSkilled Nursing Care, Short-Term Rehabilitation, Long-Term Care, Dementia Care, Palliative Care, Pastoral Care, Food and Nutrition Services, Creative Activities
Religious ServicesYes
Volunteer ProgramsYes
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
14 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
14 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
303 complaints
70.1 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
October 3, 2024
Complaint Investigation41 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
24 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
3
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
July 19, 2022: Stipulation & Order #: NH-22-153
A formal agreement with the state to correct serious or repeated issues.
November 10, 2020: Stipulation & Order #: NH-21-008
A formal agreement with the state to correct serious or repeated issues.
January 23, 2018: Stipulation & Order #: NH-18-012
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Ozanam Hall of Queens Nursing Home Inc
The most recent inspection on October 3, 2024, found deficiencies in activities, ADL care, reporting alleged violations, resident rights, respiratory care, planning care, and treatment devices, all of which were corrected by November 27, 2024. Earlier inspections frequently cited issues with reporting to the national health safety network, which were not corrected at the time of those reports. Other prior deficiencies involved abuse and neglect, reporting alleged violations, reasonable suspicion of a crime, and physical restraints, all corrected promptly. Complaint investigations were not substantiated or were not noted in the available reports. The facility’s record shows repeated challenges with reporting requirements but some improvement in addressing other care-related issues over time.
Health Inspection History
Inspections
Total health citations
17
State average N/A
Citations per inspection
5.67
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 17 citations resulted from standard inspections; and 1 of 17 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
16 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 03, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 03, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 03, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 03, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 03, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 03, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 03, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 03, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| Ozanam Hall of Queens Nursing Home Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bayside | 432 | No | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield | 40 | No | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 16 | No | - | 27 | Private / Semi-Private Suite |
| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 12 | No | - | 8 | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | - | - | - |
Places of interest near Ozanam Hall of Queens Nursing Home Inc
0.3 miles from city center
Estimated distance in miles from Bayside's city center to Ozanam Hall of Queens Nursing Home Inc's address, calculated via Google Maps.
Calculate Travel Distance to Ozanam Hall of Queens Nursing Home Inc
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
412
Employees
286
Contractors
126
Staff to resident ratio
1.13:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
202
Average shift
7.9 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
146,121
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
69
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
189
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
28.3%
41,350 contractor hours this quarter
Certified Nursing Assistant: 55
Licensed Practical Nurse: 22
Registered Nurse: 19
Physical Therapy Aide: 12
Speech Language Pathologist: 8
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Occupational Therapy Assistant: 1
Administrator: 1
Qualified Social Worker: 1
Staff by category
| Certified Nursing Assistant | 134 | 55 | 189 | 79,677 | 91 | 100% | 8.3 |
| Registered Nurse | 50 | 19 | 69 | 19,280 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 20 | 22 | 42 | 17,521 | 91 | 100% | 9.5 |
| Clinical Nurse Specialist | 39 | 0 | 39 | 10,245 | 91 | 100% | 7.1 |
| Other Dietary Services Staff | 16 | 0 | 16 | 2,742 | 91 | 100% | 3.6 |
| Physical Therapy Aide | 1 | 12 | 13 | 2,560 | 78 | 86% | 6.6 |
| Speech Language Pathologist | 2 | 8 | 10 | 2,443 | 78 | 86% | 7.1 |
| Respiratory Therapy Technician | 2 | 3 | 5 | 2,267 | 79 | 87% | 7.6 |
| Mental Health Service Worker | 5 | 0 | 5 | 2,043 | 64 | 70% | 7.7 |
| Physical Therapy Assistant | 3 | 4 | 7 | 1,951 | 79 | 87% | 7.5 |
| Occupational Therapy Aide | 5 | 0 | 5 | 1,414 | 65 | 71% | 6.4 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 910 | 63 | 69% | 7.6 |
| Administrator | 1 | 1 | 2 | 863 | 71 | 78% | 7.5 |
| Dietitian | 2 | 0 | 2 | 569 | 63 | 69% | 7.4 |
| Qualified Social Worker | 1 | 1 | 2 | 463 | 60 | 66% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 375 | 50 | 55% | 7.5 |
| Feeding Assistant | 1 | 0 | 1 | 360 | 48 | 53% | 7.5 |
| Medical Director | 1 | 0 | 1 | 262 | 48 | 53% | 5.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 179 | 65 | 71% | 2.8 |
189 Certified Nursing Assistant
% of Days
100%
69 Registered Nurse
% of Days
100%
42 Licensed Practical Nurse
% of Days
100%
39 Clinical Nurse Specialist
% of Days
100%
16 Other Dietary Services Staff
% of Days
100%
13 Physical Therapy Aide
% of Days
86%
10 Speech Language Pathologist
% of Days
86%
5 Respiratory Therapy Technician
% of Days
87%
5 Mental Health Service Worker
% of Days
70%
7 Physical Therapy Assistant
% of Days
87%
5 Occupational Therapy Aide
% of Days
71%
2 Therapeutic Recreation Specialist
% of Days
69%
2 Administrator
% of Days
78%
2 Dietitian
% of Days
69%
2 Qualified Social Worker
% of Days
66%
1 Nurse Practitioner
% of Days
55%
1 Feeding Assistant
% of Days
53%
1 Medical Director
% of Days
53%
1 Occupational Therapy Assistant
% of Days
71%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
366
Medicare
48
13.1% of residents
Medicaid
249
68% of residents
Private pay or other
69
18.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
21% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.4
29% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
8% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
26.4%
Percent of long-stay residents whose ability to move independently worsened
26.4%
59% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
22% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
14% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
52% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.1%
Percent of long-stay residents with a urinary tract infection
4.1%
192% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.0%
Percent of long-stay residents who lose too much weight
9.0%
47% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
8.9%
Percent of long-stay residents who have depressive symptoms
8.9%
51% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.9%
Percent of long-stay residents who received an antipsychotic medication
7.9%
37% better than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
20% worse than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
39.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
39.9%
48% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
In line with State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.1%
15% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$6K
91% lower than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$6K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2023
$6K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Ozanam Hall of Queens Nursing Home Inc based on CMS SNF Cost Reports.
Occupancy Rate
74.8%
↑ 4.4pp vs 2022
Net Income
-$239.6K
↑ ~$4.3M vs 2022
Total Payroll
$40.3M
↑ ~$3.9M vs 2022
Profit Margin
-0.5%
↑ 8.9pp vs 2022
Loading trend charts...
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