Inspection Reports for
Ozanam Hall of Queens Nursing Home Inc

42-41 201st Street, Bayside, NY, 11361

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 10.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

102% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

20 15 10 5 0
2019
2022
2023
2024

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 8 Date: Oct 3, 2024

Visit Reason
Deficiencies found in activities, ADL care, reporting alleged violations, resident rights, respiratory care, planning care, and treatment devices; all corrected by November 27, 2024.

Findings
Deficiencies found in activities, ADL care, reporting alleged violations, resident rights, respiratory care, planning care, and treatment devices; all corrected by November 27, 2024.

Deficiencies (8)
Activities meet interest/needs each resident
ADL care provided for dependent residents
Reporting of alleged violations
Requirements before submitting a request for
Resident rights/exercise of rights
Respiratory/tracheostomy care and suctioning
Right to participate in planning care
Treatment/devices to maintain hearing/vision

Inspection Report

Annual Inspection
Deficiencies: 6 Date: Oct 3, 2024

Visit Reason
The inspection was a Recertification survey conducted from 09/26/2024 to 10/03/2024 to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including failure to maintain resident dignity during feeding, lack of resident participation in care planning, inadequate assistance with activities of daily living, insufficient activity programming, lack of hearing assistive devices and audiology consultation, and inadequate respiratory care including failure to monitor oxygen saturation and change oxygen tubing as required.

Deficiencies (6)
F 0550: Staff were observed feeding residents while standing and a resident was not served their meal for an additional 30 minutes after others were served, violating resident dignity during mealtimes.
F 0553: Resident #103 or their representative were not invited to attend care planning meetings after the initial meeting, limiting resident participation in care planning.
F 0677: Resident #43 was observed unkempt with dirty clothing and strong urine odor due to refusal of showers, indicating failure to provide necessary assistance with activities of daily living.
F 0679: Residents #347 and #409 were not engaged in any activity programs on their unit, and no activity leader was assigned to the rehabilitation unit.
F 0685: Resident #287 with hearing impairment did not receive audiology consultation or assistive devices to improve hearing ability.
F 0695: Residents #58 and #127 receiving continuous oxygen did not have pulse oxygen saturations appropriately monitored and oxygen tubing was not dated or changed as required, posing infection control and respiratory risks.
Report Facts
Residents affected: 6 Residents reviewed: 38 Residents reviewed for Activities of Daily Living: 6 Residents reviewed for Activities: 38 Residents reviewed for Communication/Sensory: 38 Residents reviewed for Respiratory Care: 36

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Oct 3, 2024

Visit Reason
The inspection was conducted as a Recertification and Complaint Survey from 09/26/2024 to 10/03/2024 to assess compliance with regulatory requirements.

Findings
The facility failed to timely report an injury of unknown origin involving Resident #148 to the New York State Department of Health. The Director of Nursing did not consider the injury reportable despite documented discoloration and inability to explain the injury's cause.

Deficiencies (1)
10 NYCRR 415.4 (b)(2) - The facility did not ensure that injuries of unknown origin are reported immediately, but not later than 2 hours after the allegation is made to the New York State Department of Health. Resident #148 had discoloration to the chin and mouth which was not reported as required.
Report Facts
Residents reviewed for Falls: 38 Residents reviewed for Falls with injury: 5 Residents affected: 1

Employees mentioned
NameTitleContext
Director of NursingInterviewed regarding failure to report injury of unknown origin

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 20, 2024

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 6, 2023

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 30, 2023

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 23, 2023

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Oct 24, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Aug 16, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Annual Inspection
Census: 320 Deficiencies: 5 Date: Jul 19, 2022

Visit Reason
The inspection was conducted as a Recertification and Complaint survey to assess compliance with federal regulations for nursing home care.

Complaint Details
The survey included a complaint investigation (#NY00298552) triggered by concerns about staffing and resident care, substantiated by findings of inadequate staffing and missed care such as showers.
Findings
The facility was found deficient in multiple areas including failure to submit Minimum Data Set (MDS) assessments timely, inaccurate MDS assessments, inadequate assistance with activities of daily living (ADLs) such as showers, insufficient nursing staff to meet resident needs, and lapses in infection control practices during meal service.

Deficiencies (5)
F 0640: The facility did not ensure that the Minimum Data Set 3.0 (MDS) assessments were electronically transmitted to CMS within 14 days of completion for resident death.
F 0641: The facility did not ensure that the MDS assessment accurately reflected a resident's discharge status, incorrectly documenting discharge to hospital instead of community.
F 0677: The facility did not provide care and assistance for activities of daily living, specifically showers or bed baths, to residents according to their needs and preferences due to staff shortages and poor documentation.
F 0725: The facility did not provide enough nursing staff daily to meet resident needs, with staffing consistently below required levels and residents missing scheduled showers for weeks.
F 0880: The facility did not ensure infection control practices during meals, as CNAs failed to perform hand hygiene between sanitizing residents' hands prior to meal service.
Report Facts
Resident sample size: 38 Residents affected: 2 Resident census: 320 CNA staffing levels: 26 CNA staffing levels: 28 CNA staffing levels: 21

Employees mentioned
NameTitleContext
CNA #1Named in interviews regarding shower assistance and documentation
CNA #2Named in interviews regarding shower assistance and documentation
CNA #3Named in interviews regarding shower assistance and documentation
CNA #7Named in interviews regarding shower assistance and documentation
CNA #8Named in interviews regarding shower assistance and documentation
CNA #10Named in interviews regarding staffing shortages and care provision
CNA #11Named in interviews regarding staffing shortages and care provision
RN #3Registered NurseNamed in interviews regarding resident care and documentation
RN #4Registered Nurse SupervisorNamed in interviews regarding staffing and supervision
RN #5Registered NurseNamed in interviews regarding staffing shortages
LPN #2Licensed Practical NurseNamed in interviews regarding staffing and care provision
MDS Coordinator #1Named in interviews regarding MDS assessment accuracy
MDS Coordinator #2Named in interviews regarding MDS assessment accuracy
Director of Nursing ServicesDirector of NursingNamed in interviews regarding staffing and quality assurance
Assistant Director of NursingAssistant Director of NursingNamed in interviews regarding staffing and documentation
AdministratorFacility AdministratorNamed in interviews regarding staffing and facility operations
Staffing Coordinator for NursesNamed in interviews regarding nurse scheduling
Infection PreventionistNamed in interviews regarding infection control practices

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jul 18, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jul 11, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jul 5, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jun 27, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 4 Date: Jun 6, 2022

Visit Reason
Deficiencies related to abuse and neglect, reporting alleged violations, reasonable suspicion of a crime, and physical restraints; all corrected by August 6, 2022.

Findings
Deficiencies related to abuse and neglect, reporting alleged violations, reasonable suspicion of a crime, and physical restraints; all corrected by August 6, 2022.

Deficiencies (4)
Free from abuse and neglect
Reporting of alleged violations
Reporting of reasonable suspicion of a crime
Right to be free from physical restraints

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 14, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 17, 2022

Visit Reason
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Findings
One deficiency related to reporting to the national health safety network with widespread scope and level 2 severity; not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Annual Inspection
Deficiencies: 5 Date: Oct 21, 2019

Visit Reason
The inspection was conducted as a recertification survey to assess compliance with federal regulations for nursing homes.

Findings
The facility was found deficient in multiple areas including failure to post survey results accessibly, untimely transmission of resident assessments, inaccurate resident assessments, incomplete care plan updates for pressure ulcers, and improper medication storage and labeling.

Deficiencies (5)
F 0577: The facility did not ensure survey results were posted in a place readily accessible to residents and the public. Survey results were kept in a closed drawer and not prominently displayed as required.
F 0640: The facility failed to transmit Minimum Data Set (MDS) assessments electronically to the State within 7 days for 1 of 5 residents reviewed, missing the 14-day transmission requirement.
F 0641: The facility did not ensure resident assessments accurately reflected status. One resident was incorrectly coded as receiving ventilator care and another's significant weight loss was not captured.
F 0657: The facility failed to revise and update the comprehensive care plan to reflect a resident's left heel Stage 3 pressure ulcer in a timely manner. Weekly wound assessments were not documented between 7/24/19 and 8/20/19.
F 0761: The facility did not ensure medications were stored under proper temperature controls, were not dated when first accessed, and were not discarded within 28 days of opening. Multiple medications lacked proper labeling and refrigeration.
Report Facts
Residents reviewed: 38 Residents reviewed for Resident Assessment task: 5 Residents reviewed for Resident Assessment Facility Task: 4 Residents reviewed for Pressure Ulcer: 2 Opened medication discard timeframe: 28 Medication discard date observed: 10

Employees mentioned
NameTitleContext
MDS Coordinator #3MDS CoordinatorNamed in inaccurate ventilator care coding deficiency
MDS DirectorMDS DirectorResponsible for verifying MDS assessments before submission
Registered DieticianRegistered DieticianNamed in weight loss assessment deficiency
RN #1Registered NurseNamed in care plan update deficiency
RN #2Unit Charge Nurse/Registered NurseNamed in care plan update deficiency
RN #3MDS RNNamed in care plan update deficiency
Assistant Director of NursingAssistant Director of NursingNamed in care plan update deficiency
LPN #1Licensed Practical NurseNamed in medication storage deficiency
LPN #2Licensed Practical NurseNamed in medication storage deficiency
RN #6Registered NurseNamed in medication storage deficiency
RN SupervisorRN SupervisorNamed in medication storage deficiency

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