Inspection Report Summary for Pacific Grove Senior Living

Pacific Grove Senior Living (Facility No. 277209241) underwent a series of licensing visits between September 2022 and June 2023. The initial unannounced pre‑licensing inspection on 12 September 2022 confirmed that the facility’s physical environment—clean, well‑maintained, with functional fire suppression, carbon‑monoxide detectors, and adequate lighting—met all regulatory requirements. Staff were found to be wearing masks, COVID‑19 screening was in place, and medication storage complied with safety standards. The evaluator noted that the facility held an adequate perishable and non‑perishable food supply and that all required posting and documentation (disaster plan, rights notice, ombudsman poster, etc.) was present. No deficiencies were cited, and the pre‑licensing evaluation was cleared.

Subsequent visits—office‑announced COMP II on 19 September 2022 and several unannounced case‑management checks in December 2022, February 2023, and June 2023—continued to find the facility in good standing. Each visit confirmed compliance with staffing, admission, and emergency protocols, and all residents were observed to have functional call buttons and emergency pendants. The facility’s dining area, while undergoing remodeling at one point, remained operational and adequately supplied. Hospice care was provided to a small number of residents (2–4) at the time of each visit. Throughout, the evaluator recorded no new deficiencies and noted that the staff adhered to all safety, hygiene, and operational standards.

A single complaint related to stairway lighting prompted an unannounced visit in June 2023. The administrator reported that the issue had already been investigated and resolved per a prior complaint report, and no further action was required. This episode underscores the facility’s willingness to address concerns promptly and its overall adherence to regulatory expectations.

In sum, Pacific Grove Senior Living consistently demonstrated compliance across all evaluated domains—safety, food provision, staff competency, and resident care. The pattern of zero deficiencies, timely updates to residents, families, and staff, and swift resolution of the lighting complaint suggests a well‑managed facility with stable, quality care for its residents.

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