San Martin Senior Living
San Martin Senior Living operates a 150-bed independent and assisted living community with memory care at 8374 West Capovilla Avenue in southern Las Vegas, 19.9 miles from downtown. Licensed since April 2008, the facility operates under the Pacifica Senior Living San Martin brand name and is administered by Aleksandrina Betancourt.
The two-story residential facility houses studio, suite, and one-bedroom units (550 to 1,090 square feet), permits pets, and provides activity programming, fitness classes, medication management, dining, housekeeping, and transportation. Current occupancy is 56% (84 of 150 beds), considerably below Nevada’s 81.5% average. The community holds a BBB A+ rating (not accredited) and caters exclusively to private-pay residents.
Inspection records over 12 years reveal 49 deficiencies across 40 surveys; 21% fewer than the Nevada average, though the inspection frequency itself is 90% higher than state norm, reflecting intensive regulatory oversight.
The June 2025 re-grading survey (most recent) found three employee file deficiencies: missing TB testing (1 of 5 employees), lapsed CPR certification (1 of 5), and incomplete infection control training (2 of 5). Four complaints were investigated; three proved unsubstantiated, one substantiated without regulatory citation. A January 2025 annual inspection assigned a C grade with seven deficiencies spanning employee health screening gaps (TB tests, CPR training, cultural competency), kitchen sanitation failures (pooling water, non-operational sinks, staining, debris, ice in freezers, peeling walls), resident care lapses (missing annual physicals, medication dosage errors, inadequate infection control training for aides), and unsafe dementia unit operations.
Substantiated complaints documented across prior inspections reveal concerning patterns: residents told to purchase their own toilet paper due to budget constraints (June 2024), delayed discharge of a resident after significant condition decline (August 2023), theft of resident property with deficient grievance procedures (August 2022), and delayed response to resident call bells (May 2022). Kitchen sanitation violations recur repeatedly; unsecured medications in resident rooms and oxygen tanks have appeared across multiple cycles.
The facility incurred $5,500 in federal fines (January and March 2022) with no license suspension.
Deficiency-per-inspection rate (1.2) is 60% better than Nevada average despite elevated frequency of surveys.
San Martin serves private-pay independent and assisted living residents in a community with persistent challenges in staff compliance, operational safety, and resident care responsiveness.
Types of Care at San Martin Senior Living
How BBB ratings work
About this community
Occupancy
San Martin Senior Living is administrated by Aleksandrina Betancourt.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. Nevada state average• Total inspections (90% above) 3 Better Metrics better than Nevada average:
• Total deficiencies (21% below)
• Deficiencies per year (21% below)
• Deficiencies per inspection (60% below)
Deficiencies
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total deficiencies
| 49 | 62 | This facility has 21% fewer total deficiencies than a typical Nevada assisted living residence (49 vs. NV avg 62).↓ 21% better |
|
Deficiencies per year
| 4.1 | 5.2 | This facility has 21% fewer deficiencies per year than a typical Nevada assisted living residence (4.1 vs. NV avg 5.2).↓ 21% better |
|
Deficiencies per inspection
| 1.2 | 3 | This facility has 60% fewer deficiencies per inspection than a typical Nevada assisted living residence (1.2 vs. NV avg 3).↓ 60% better |
Inspections
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total inspections
| 40 | 21 | This facility has 90% more total inspections than a typical Nevada assisted living residence (40 vs. NV avg 21).↑ 90% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 23, 2025, identified deficiencies related to personnel files, including missing annual tuberculosis testing, outdated CPR training, and incomplete infection control training for some employees. Earlier inspections showed a pattern of similar issues with employee health screenings and training, as well as occasional deficiencies in kitchen sanitation, medication administration, and resident care practices. Several complaint investigations were conducted over time, most of which were unsubstantiated, though some substantiated complaints involved failure to provide residents with toilet paper, delayed call bell responses, and inadequate discharge procedures. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some recurring themes in staff training and health compliance, with recent inspections reflecting ongoing attention to these areas but no clear worsening trend.
What does this home offer?
Pets Allowed
Housing Options: Studio / Suite / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Places of interest near San Martin Senior Living
19.9 miles from city center
Estimated distance in miles from Las Vegas's city center to San Martin Senior Living's address, calculated via Google Maps.
— 0.12 miles to nearest hospital (Dignity Health - St. Rose Dominican Hospital, San Martin Campus - Las Vegas, NV)
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Financial Assistance for
Independent Living in Nevada
San Martin Senior Living is located in Las Vegas, Nevada.
Here are the financial assistance programs available to residents in Nevada.
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Frequently Asked Questions about San Martin Senior Living
Is San Martin Senior Living in a walkable area?
San Martin Senior Living has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
When does San Martin Senior Living's license expire?
According to NV state health department records, San Martin Senior Living's license expires on December 31, 2026.
What is the occupancy rate at San Martin Senior Living?
San Martin Senior Living's occupancy is 56%.
Who is the administrator of San Martin Senior Living?
Aleksandrina Betancourt is the administrator of San Martin Senior Living.
How many beds does San Martin Senior Living have?
San Martin Senior Living has 150 beds.
Are there photos of San Martin Senior Living?
Yes — there are 7 photos of San Martin Senior Living in the photo gallery on this page.
What is the phone number of San Martin Senior Living?
(702) 222-3600 will put you in contact with the team at San Martin Senior Living.
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