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Pacifica Senior Living Union City is a nurturing sanctuary in Union City, California, offering seniors and their families a trustworthy hand. The community boasts an array of common spaces, amenities, and activities meticulously designed to enhance daily living. It specializes in assisted living and memory care, providing a unique and compassionate environment. The facility’s dedicated staff members are highly skilled and experienced, ensuring personalized care tailored to each resident’s needs.
Apartment features include pet-friendly designs, individually controlled thermostats, smoke-free environments, beautiful views, and state-of-the-art security systems in every room. In addition to assisted living and memory care, Pacifica Senior Living Union City also provides respite care and independent living options. Its amenities are thoughtfully curated, including concierge services, a cozy fireplace lounge, an inviting ice cream parlor party room, a clubhouse, a theater, a salon, a barbershop, and spacious outdoor gardens.
The community features spacious apartment homes and inviting common spaces.
Lower than the California average: 72.8%Pacifica Senior Living Union City is legally operated by Pacifica Union City Llc; Union City Mgr Llc, and administrated by Marie Ann Lagasca-Cruz.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 36 | 10 | This facility has 260% more total citations than a typical California assisted living residence (36 vs. CA avg 10).↑ 260% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 15 | 3 | This facility has 400% more serious citations (type a) than a typical California assisted living residence (15 vs. CA avg 3).↑ 400% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 21 | 4 | This facility has 425% more moderate citations (type b) than a typical California assisted living residence (21 vs. CA avg 4).↑ 425% worse |
|
Citations per year
Average citations per year since 2020.
| 6 | 1.7 | This facility has 253% more citations per year than a typical California assisted living residence (6 vs. CA avg 1.7).↑ 253% worse |
|
Citations per inspection
Average citations per inspection.
| 0.7 | 3.3 | This facility has 79% fewer citations per inspection than a typical California assisted living residence (0.7 vs. CA avg 3.3).↓ 79% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 52 | 16 | This facility has 225% more total visits than a typical California assisted living residence (52 vs. CA avg 16).↑ 225% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 30 | 13 | This facility has 131% more complaint visits than a typical California assisted living residence (30 vs. CA avg 13).↑ 131% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 18 | 7 | This facility has 157% more other visits than a typical California assisted living residence (18 vs. CA avg 7).↑ 157% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 18 | 10 | This facility has 80% more complaint investigations than a typical California assisted living residence (18 vs. CA avg 10).↑ 80% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with repeated deficiencies in resident safety, medication management, and personal rights violations offset by many unsubstantiated complaints. The most recent inspection on July 14, 2025, cited three deficiencies including an unlocked topical cream posing immediate risk, improper food storage, and missing updated physician reports. Past substantiated issues include failure to seek timely medical care causing serious injury, delayed response to call pendants, staff alcohol use on duty, and improper locking of memory care residents’ rooms.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.8 miles from city center
Estimated distance in miles from Union City's city center to Pacifica Senior Living Union City's address, calculated via Google Maps.
— 4.34 miles to nearest hospital (St. Rose Hospital)
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Pacifica Senior Living Union City is located in Union City, California.
Here are the financial assistance programs available to residents in California.
The legal owner and operator of Pacifica Senior Living Union City is Pacifica Union City Llc; Union City Mgr Llc.
Pacifica Senior Living Union City has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Pacifica Senior Living Union City's occupancy is 49%.
Yes — see the floorplan options available at Pacifica Senior Living Union City on this page.
Marie Ann Lagasca-Cruz is the administrator of Pacifica Senior Living Union City.
Pacifica Senior Living Union City has 110 beds.
Pacifica Senior Living Union City has had 36 recently reported deficiencies.
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