Inspection Reports for
Park Avenue Extended Care Facility

425 National Boulevard, Long Beach, NY, 11561

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 14.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

180% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

28 21 14 7 0
2020
2023
2024

Inspection Report

Annual Inspection
Capacity: 240 Deficiencies: 11 Date: Nov 4, 2024

Visit Reason
The survey was a Recertification and Abbreviated Survey conducted to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including resident dignity and care, medication administration, pressure ulcer care, nutritional and hydration management, physician orders, staffing adequacy, pharmaceutical services, food safety, and call system accessibility.

Deficiencies (11)
F 0550: The facility failed to ensure residents #92 and #87 were treated with dignity and respect, as they were found wearing multiple saturated briefs and lying on beds with multiple layers of linens and plastic liners.
F 0658: Resident #14 did not receive Diclofenac 0.1% eye drops as ordered from 1/16/2024 to 1/23/2024 due to pharmacy delivery delay and lack of communication.
F 0677: Residents #92 and #87 did not receive timely morning care, with briefs saturated and rooms having strong urine odor, indicating inadequate assistance with activities of daily living.
F 0686: Resident #156's heel pressure ulcers were not treated timely due to delayed wound care orders, and Resident #48's pressure ulcer treatments were missed on multiple occasions due to staffing issues.
F 0692: Resident #102 exceeded physician-ordered fluid restrictions, receiving more fluids than allowed during medication passes and meals.
F 0710: Resident #75's anti-seizure medication Topiramate was abruptly stopped for four days without physician order or evaluation, risking seizure activity.
F 0725: The facility staffing plan did not match actual staffing levels, with frequent understaffing of Certified Nursing Assistants and nurses, leading to delayed medication administration and missed wound care.
F 0732: The facility failed to post daily nursing staffing information in a prominent location with actual numbers of staff per shift.
F 0755: Pharmaceutical services were deficient as Resident #14's Diclofenac eye drops were delayed due to pharmacy clarification issues and lack of timely communication with the physician.
F 0812: Frozen food items in the kitchen freezer were stored with opened packaging and undated, risking freezer burn and cross-contamination.
F 0919: Call bells were not accessible to residents #350, #4, and #87, with bells observed out of reach or on the floor, compromising resident safety.
Report Facts
Medication missed: 16 Medication missed: 4 Pressure ulcer treatments missed: 2 Fluid intake excess: 1120 Facility capacity: 240

Employees mentioned
NameTitleContext
Certified Nursing Assistant #9Named in findings related to delayed morning care and multiple briefs on residents #92 and #87
Registered Nurse #1Interviewed regarding morning care timing and staff awareness of care issues
Director of Nursing ServicesInterviewed regarding care expectations, staffing, and medication administration
Licensed Pharmacist #1Interviewed regarding pharmacy delay and clarification for Diclofenac eye drops
Physician #1Primary Care Physician and Medical DirectorInterviewed regarding medication order renewal and seizure medication management for Resident #75
Physician #2Interviewed regarding ophthalmology care and Diclofenac eye drop order for Resident #14
Registered Nurse #4Interviewed regarding missed wound care treatments on Resident #48's unit
Registered Nurse #5Overnight SupervisorInterviewed regarding coverage and missed wound care documentation
Certified Nursing Assistant #2Interviewed regarding call bell placement for Resident #350
Registered Nurse Supervisor #11Interviewed regarding pharmacy communication and medication availability

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 13 Date: Nov 4, 2024

Visit Reason
Complaint Survey with 11 health and 2 life safety code citations, all corrected by January 3, 2025 or December 11, 2024.

Findings
Complaint Survey with 11 health and 2 life safety code citations, all corrected by January 3, 2025 or December 11, 2024.

Deficiencies (13)
ADL care provided for dependent residents
Food procurement,store/prepare/serve-sanitary
Nutrition/hydration status maintenance
Pharmacy srvcs/procedures/pharmacist/records
Posted nurse staffing information
Resident call system
Resident rights/exercise of rights
Resident's care supervised by a physician
Services provided meet professional standards
Sufficient nursing staff
Treatment/svcs to prevent/heal pressure ulcer
Illumination of means of egress
Means of egress - general

Inspection Report

Annual Inspection
Capacity: 240 Deficiencies: 4 Date: Nov 4, 2024

Visit Reason
The inspection was conducted as a Recertification Survey and Abbreviated Survey to assess compliance with professional standards of quality, pressure ulcer care, staffing sufficiency, and pharmaceutical services.

Findings
The facility failed to ensure timely and accurate medication administration, specifically for Diclofenac eye drops delayed due to pharmacy clarification. Pressure ulcer care was inadequate with delayed or missed treatments for residents with pressure ulcers. Staffing levels were insufficient on multiple units and shifts, leading to delayed medication administration and missed wound care treatments.

Deficiencies (4)
F 0658: The facility did not ensure medication administration and documentation met professional standards. Diclofenac eye drops were documented as administered before delivery, indicating inaccurate documentation and failure to notify supervisors or physicians of unavailable medication.
F 0686: The facility failed to provide appropriate pressure ulcer care and prevent new ulcers. Treatments for pressure ulcers on residents' heels and sacrum were delayed or not administered as ordered.
F 0725: The facility did not provide sufficient nursing staff on a 24-hour basis, resulting in understaffing on six resident units. This caused late medication administration and missed wound care treatments.
F 0755: Pharmaceutical services did not meet resident needs. Diclofenac eye drops were delayed due to lack of timely clarification between pharmacy and physician, and nursing staff failed to notify the physician or pharmacy promptly.
Report Facts
Bed capacity: 240 Medication administration delays: 16 Certified Nursing Assistants understaffed: 3 Certified Nursing Assistants understaffed: 4 Stage 3 pressure ulcer size: 5 Stage 3 pressure ulcer size: 3

Employees mentioned
NameTitleContext
Physician #2PhysicianOrdered Diclofenac eye drops for Resident #14 and documented follow-up visits.
Registered Nurse #11Registered NurseDocumented ophthalmology visit and medication administration for Resident #14.
Licensed Pharmacist #1Licensed PharmacistReported pharmacy delay in dispensing Diclofenac eye drops due to allergy clarification.
Director of Nursing ServicesDirector of NursingProvided statements on medication administration policies and staffing issues.
AdministratorFacility AdministratorDiscussed staffing challenges and facility assessment.
Registered Nurse #4Registered NurseDocumented missed wound care treatments for Resident #48 and explained staffing challenges.
Registered Nurse #6Wound Care NurseReviewed wound assessments and treatment delays for Resident #156.

Inspection Report

Annual Inspection
Deficiencies: 3 Date: Jan 26, 2023

Visit Reason
The survey was a Recertification Survey conducted to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in providing appropriate catheter care and monitoring, ensuring physician supervision for dialysis patients, and timely administration of pneumococcal vaccinations to residents who requested them.

Deficiencies (3)
F 0690: The facility failed to ensure appropriate care and monitoring after removal of an indwelling urinary catheter for Resident #115, resulting in abdominal distension and re-catheterization without proper documentation of voiding monitoring.
F 0710: The facility did not ensure physician supervision with adequate orders for blood pressure monitoring and medication parameters for Resident #367 receiving Midodrine for Orthostatic Hypotension.
F 0883: The facility failed to administer pneumococcal vaccinations in a timely manner to three residents who requested the vaccine, due to vaccine unavailability and lack of follow-up.
Report Facts
Urine output: 1500 Medication hold dates: 4 Residents reviewed for immunization: 5 Residents who did not receive pneumococcal vaccine: 3

Employees mentioned
NameTitleContext
RN #4Registered NurseDiscontinued Foley catheter and monitored Resident #115; involved in re-catheterization
RN #5Registered Nurse SupervisorSupervised monitoring shifts related to Resident #115's voiding trial
LPN #4Licensed Practical NurseMonitored urine output and reported abdominal distension for Resident #115
RN #7Registered NurseMedication nurse for Resident #367; noted lack of blood pressure parameters in orders
Primary Physician #1PhysicianProvided orders and interviews regarding Resident #115 and Resident #367 care
Director of Nursing ServicesDirector of NursingInterviewed regarding documentation and immunization issues
Assistant Director of Nursing ServicesAssistant Director of NursingInterviewed regarding catheter monitoring and immunization vaccine availability

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 7 Date: Jan 26, 2023

Visit Reason
Complaint Survey with 3 health and 4 life safety code citations, all corrected by March 7, 2023 or February 28, 2023.

Findings
Complaint Survey with 3 health and 4 life safety code citations, all corrected by March 7, 2023 or February 28, 2023.

Deficiencies (7)
Bowel/bladder incontinence, catheter, uti
Influenza and pneumococcal immunizations
Resident's care supervised by a physician
Electrical systems - essential electric syste
Emergency lighting
Sprinkler system - maintenance and testing
Vertical openings - enclosure

Inspection Report

Annual Inspection
Deficiencies: 5 Date: Feb 19, 2020

Visit Reason
The inspection was a Recertification Survey to assess compliance with regulatory requirements for Park Avenue Extended Care Facility.

Findings
The facility was found deficient in ensuring accurate resident assessments, developing and implementing comprehensive care plans, providing appropriate pressure ulcer care, and preventing significant medication errors. Specific issues included incomplete nutrition assessments, failure to address resident refusals of supplements, incomplete care plans for pressure ulcers and mood/behavior, delayed treatment of pressure ulcers, and medication administration errors.

Deficiencies (5)
F 0641: The facility failed to ensure each resident received an accurate assessment, as Resident #211's Quarterly Minimum Data Set (MDS) did not include the resident's weight despite available weights from hemodialysis records.
F 0656: The facility did not develop or implement complete care plans addressing residents' needs, including failure to address Resident #58's refusal of liquid protein supplement and failure to implement safety interventions for Resident #103 to prevent self-harm.
F 0657: The facility failed to review and revise comprehensive care plans to reflect residents' current status, as Resident #209's pressure ulcer care plan was not updated to include the use of heel booties.
F 0686: The facility did not provide timely pressure ulcer care, as Resident #198's Stage 3 pressure ulcer was not assessed or treated until 15 days after initial skin impairment was noted by staff.
F 0760: The facility failed to ensure residents were free from significant medication errors, as Resident #162 received Metoprolol twice daily for 19 days despite a physician order change to once daily.
Report Facts
Days Metoprolol administered twice daily after order change: 19 Days delay in pressure ulcer treatment: 15 Pressure ulcer wound size: 5

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseDocumented resident refusals of liquid protein supplement and reported wound to supervisor.
NP #1Nurse PractitionerInterviewed regarding medication order changes and resident care.
RN SupervisorRegistered Nurse SupervisorInterviewed regarding resident complaints and care plan updates.
Director of Nursing ServicesDNSInterviewed regarding medication administration errors and care plan compliance.
Chief Clinical DietitianDietitianInterviewed regarding nutrition assessment and resident weight documentation.
MDS CoordinatorMDS CoordinatorInterviewed regarding completion of nutrition section of MDS.

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