Peak Resources Charlotte

Nursing Home
Overview of Peak Resources Charlotte

Located in Charlotte, North Carolina, Peak Resources Charlotte is an assisted living and nursing home community offering both short-term rehabilitation and long-term care services. 
With 142 beds, it is a sizable facility dedicated to providing quality care to its residents. The community proudly participates in Medicare and Medicaid, ensuring that residents have access to comprehensive healthcare services.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
North Carolina average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
North Carolina average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
North Carolina average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
North Carolina average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 10m per day

This home provides 20% less nursing time per resident than the state average.

North Carolina average: 3h 59m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 11m per day 35m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 58m per day 52m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 57m per day 2h 19m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 53m per day 3h 20m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 5m per day 23m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 142

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 76.6%
Residents per day (avg) 119
Occupancy rate
76.6%
Residents per day (avg)
119

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

12% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

40% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

48% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Finances and operations

Proprietary home
Corporation
Home revenue
$12.2M
Profit
$755.4K
Proprietary home Corporation
Home revenue
$12,190,735.00
Profit
$755,424.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
32.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
Total costs $11.4M
Walk Score
Walk Score: 64 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Additional licensing details

CMS Certification Number: 345013

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Garry Henderson, Administrator

Care Services

Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing

Amenities & Lifestyle

Recreational Activities
Special Event Celebrations
Beauty and Barber Services

Programs & Activities

Specific Programs
Wound Care, Pain Management, Therapeutic Activities, Hospice Care, Respite Care, X-Ray Mobile, PICC – Line, IV Therapy, Room Accommodations
Religious Services
Yes

Pricing & Financial Information

Types of Care at Peak Resources Charlotte

Skilled Nursing
Contact Peak Resources Charlotte

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare Long-term care insurance

Compare Nursing Homes around Roxboro

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
White Oak Manor Charlotte
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Charlotte (Cotswold)
180
No
A+
24
KEZIAH, HAYDEN
75.9%
$16,758,889.00
$8,093,321.00
48.3%
142.60
3/5
3.9092
3/5
3/5
4/5
-
17
1
-46%
-2%
-1%
Peak Resources Charlotte
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Charlotte (Country Club Heights)
142
No
-
64
PEAK RESOURCES INC
76.6%
$11,884,045.00
$3,988,242.00
33.6%
119.40
1/5
3.1715
2/5
1/5
4/5
1
23
5
-94%
-20%
0%

Places of interest near Peak Resources Charlotte

Address 149 miles from city center — 1.98 miles to nearest hospital (Novant Health Presbyterian Medical Center : Cancer Center)

Address 3223 Central Ave, Charlotte, NC 28205

Calculate Travel Distance to Peak Resources Charlotte

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

220
Total Staff
117
Employees
103
Contractors
38,634
Total Hours (Quarter)
54
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse112 Yes
Licensed Practical Nurse399 Yes
Certified Nursing Assistant1397.4 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
190 staff
8hs shift avg
Physicians & Practitioners
7 staff
8.1hs shift avg
Therapy Services
17 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
8hs shift avg
Dietary Services
2 staff
7.8hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
13.5%
of total hours from contractors
5,204 contractor hours this quarter
Licensed Practical Nurse: 17 Qualified Social Worker: 1 Respiratory Therapy Technician: 3 Speech Language Pathologist: 3 Certified Nursing Assistant: 67 Physical Therapy Aide: 3 Physical Therapy Assistant: 1 Occupational Therapy Aide: 6 Occupational Therapy Assistant: 1 Registered Nurse: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant726713918,36091100%7.4
Licensed Practical Nurse2217398,06491100%9
Medication Aide/Technician5052,96691100%10.2
RN Director of Nursing6062,10991100%8
Clinical Nurse Specialist6061,4588492%8.2
Mental Health Service Worker2021,0326571%8
Qualified Social Worker0115206571%8
Nurse Practitioner1015166571%7.9
Respiratory Therapy Technician0335106673%7.5
Other Dietary Services Staff1015096571%7.8
Physical Therapy Aide0334896976%7.1
Physical Therapy Assistant0114876470%7.6
Speech Language Pathologist0334816673%7.3
Administrator1014645864%8
Dietitian1014495763%7.9
Occupational Therapy Aide0661452932%4.9
Occupational Therapy Assistant011631415%4.5
Registered Nurse0111211%12

Health Inspection History

Inspections
Total health inspections 6

North Carolina average 4


Last Health inspection on Jun 2025

Total health citations 23
Citations per inspection
3.83

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 23 citations resulted from standard inspections; 7 of 23 resulted from complaint investigations; and 10 of 23 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
23% better than North Carolina average

North Carolina average: 1.3


Serious Health citations More info 4
344% worse than North Carolina average

North Carolina average: 0.9

1 critical citation More info North Carolina average: 1.3

4 serious citations More info North Carolina average: 0.9

18 moderate citations More info North Carolina average: 17.1

0 minor citations More info North Carolina average: 1.6
Citations history (last 3 years)
Nutrition moderate citation Jun 26, 2025
Corrected

Pharmacy moderate citation Jun 26, 2025
Corrected

Administration moderate citation Mar 21, 2024
Corrected

Nutrition moderate citation Mar 21, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Peak Resources INC
Resident Census by Payment Source
121 Total Residents
Medicare 8 (6.6%)
Medicaid 97 (80.2%)
Private Pay/Other 16 (13.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.4
27% better than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.6
29% better than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.0%
43% better than North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.4%
38% better than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.4%
9% better than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.4%
61% better than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.8%
24% worse than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.4%
46% better than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.2%
12% worse than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.3%
42% worse than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.1%
62% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.6%
In line with North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
5% better than North Carolina average

North Carolina average: 94.1%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.50
15% better than North Carolina average

North Carolina average: 1.77

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.95
7% worse than North Carolina average

North Carolina average: 1.82

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.8%
12% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.3%
12% better than North Carolina average

North Carolina average: 78.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.3%
6% worse than North Carolina average

North Carolina average: 22.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 20.0%
52% worse than North Carolina average

North Carolina average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 4.8%
518% worse than North Carolina average

North Carolina average: 0.8%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 47.5%
6% worse than North Carolina average

North Carolina average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $14K
81% lower than North Carolina average

North Carolina average: $76K

Number of fines 1
57% fewer fines than North Carolina average

North Carolina average: 2.3

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than North Carolina average

North Carolina average: 0.4

Fines amount comparison
Fines amount comparison
This facility $14K
North Carolina average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 21, 2024
$14K

Last updated: Jan 2026

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Financial Aid for North Carolina Seniors

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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