Show Inspection Reports
Total health inspections
4
North Carolina average 4
Last Health inspection on Oct 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
White Oak Manor Charlotte
Nursing Home in Roxboro
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
White Oak Manor Charlotte
Nursing Home in Roxboro
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
White Oak Manor Charlotte accepts Medicare, Medicaid, and private pay.
Overview of White Oak Manor Charlotte
White Oak of Charlotte is a renowned skilled nursing center located in Charlotte, North Carolina. With 180 beds, the center offers comprehensive long-term nursing care and short-term rehabilitation services. Its prime location allows easy access to two major hospital systems in the area, ensuring convenient medical support. The dedicated team at White Oak of Charlotte comprises Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants who provide round-the-clock care to residents.
They work collaboratively with physicians to develop personalized care plans, considering the unique needs of each individual. With a focus on resident well-being, White Oak of Charlotte aims to create an environment that fosters comfort and enriches daily experiences. In addition to skilled nursing services, the center also offers independent living apartments at Sharon Village, providing seniors with flexible living options tailored to their preferences and needs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 34th out of 60 homes in North Carolina.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 34th out of 60 homes in North Carolina.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 55m per day
Rank #34 / 60Nurse hours — state benchmarkedThis home is ranked 34th out of 60 homes in North Carolina.Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 60 North Carolina SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs North Carolina avg
-20%
Standout metric
LPN / LVN is +4% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 23m per day | ▼ 34% State avg: 35m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 54m per day | ▲ 4% State avg: 52m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 6m per day | ▼ 9% State avg: 2h 19m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 3m per day | ▼ 8% State avg: 3h 20m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 11m per day | ▼ 52% State avg: 23m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
75.9%
Rank #47 / 66Occupancy rate — state benchmarkedThis home is ranked 47th out of 66 homes in North Carolina.Shows this facility's occupancy rate versus the North Carolina average, with its statewide rank out of 66. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
152 days
Occupancy rate
75.9%
Rank #47 / 66Occupancy rate — state benchmarkedThis home is ranked 47th out of 66 homes in North Carolina.Shows this facility's occupancy rate versus the North Carolina average, with its statewide rank out of 66. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
152 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
70% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.9M
Profit
$65.4K
Privately-owned community
Operated by a business corporation.
Home revenue
$15.9M Rank #25 / 67Revenue — state benchmarkedThis home is ranked 25th out of 67 homes in North Carolina.Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$65.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #22 / 67Payroll — state benchmarkedThis home is ranked 22nd out of 67 homes in North Carolina.Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$8.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #22 / 67Payroll — state benchmarkedThis home is ranked 22nd out of 67 homes in North Carolina.Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.8M
42 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 24 / 100 Rank #35 / 63Walk Score — state benchmarkedThis home is ranked 35th out of 63 homes in North Carolina.Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
CMS Certification Number345238
Staffing
Key information about the people who lead and staff this community.
ContactMs. Amanda Pack, Owner/Manager
Rehabilitation Services
Short-Term Rehab
24-Hour Staffing
Short Term Rehabilitation
Nursing Homes
Dining Program
Scheduled Local Transportation
24-Hour Emergency Call System
Operating Hours24/7
Food DescriptionDining program with noon-day meal.
Meals IncludedYes
Types of Care at White Oak Manor Charlotte
Skilled Nursing
Independent Living
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
5 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
November 18, 2025
Annual Inspection25 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
Inspection Report Summary for White Oak Manor Charlotte
The most recent inspection on November 18, 2025, identified deficiencies related to transcription errors in a physician’s verbal order for blood sugar monitoring and ineffective pest control in resident areas. Earlier inspections showed a pattern of medication management issues, unsafe resident transfers, and concerns with food service and hygiene practices. Complaint investigations substantiated lapses in medication administration that led to immediate jeopardy and unsafe transfer practices, though no fines or license actions were listed in the available reports. Most complaints were substantiated, including a notable case involving failure to resume anticoagulant therapy resulting in hospitalization. The facility’s inspection history indicates ongoing challenges with medication oversight and resident safety, with some issues persisting across multiple reports.
Health Inspection History
Inspections
Total health citations
17
Rank #41 / 65Health citations — state benchmarkedThis home is ranked 41st out of 65 homes in North Carolina.Shows this facility's total health deficiency citations benchmarked to the North Carolina state average, with a ranking across all 65 NC SNFs. Lower citation counts earn a better rank.
North Carolina average 20.9
Citations per inspection
4.25
Rank #36 / 65Citations per inspection — state benchmarkedThis home is ranked 36th out of 65 homes in North Carolina.Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 65 SNFs with citation data. Lower is better.
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 17 citations resulted from standard inspections; 3 of 17 resulted from complaint investigations; and 6 of 17 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
23% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 0.9
1 critical citation
0 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Oct 27, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Oct 27, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 27, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 27, 2025
Corrected
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 27, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 27, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 27, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in North Carolina
White Oak Manor Charlotte is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Places of interest near White Oak Manor Charlotte
155 miles from city center
Estimated distance in miles from Charlotte's city center to White Oak Manor Charlotte's address, calculated via Google Maps.
— 2.94 miles to nearest hospital (Novant Health Presbyterian Medical Center : Cancer Center)
Calculate Travel Distance to White Oak Manor Charlotte
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
182
Employees
160
Contractors
22
Staff to resident ratio
1.20:1
35% worse than North Carolina averageNorth Carolina average ratio: 1.85:1
Avg staff/day
72
Average shift
7.9 hours
0% compared with North Carolina averageNorth Carolina average: 8 hours
Total staff hours (quarter)
51,880
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
91
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.6%
2,920 contractor hours this quarter
Physical Therapy Assistant: 6
Qualified Social Worker: 4
Occupational Therapy Assistant: 4
Respiratory Therapy Technician: 3
Physical Therapy Aide: 2
Speech Language Pathologist: 2
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 91 | 0 | 91 | 28,176 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 36 | 0 | 36 | 10,081 | 91 | 100% | 9 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,501 | 67 | 74% | 7.9 |
| Registered Nurse | 9 | 0 | 9 | 2,148 | 91 | 100% | 8.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,355 | 68 | 75% | 8.3 |
| Physical Therapy Aide | 0 | 2 | 2 | 845 | 65 | 71% | 7.7 |
| Other Dietary Services Staff | 2 | 0 | 2 | 844 | 74 | 81% | 7.6 |
| Medication Aide/Technician | 3 | 0 | 3 | 712 | 61 | 67% | 9.6 |
| Dental Services Staff | 2 | 0 | 2 | 644 | 65 | 71% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 506 | 66 | 73% | 7.7 |
| Qualified Social Worker | 0 | 4 | 4 | 501 | 66 | 73% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 496 | 62 | 68% | 8 |
| Physical Therapy Assistant | 0 | 6 | 6 | 496 | 67 | 74% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 492 | 63 | 69% | 7.8 |
| Dietitian | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 452 | 62 | 68% | 7.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Administrator | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Nurse Aide in Training | 1 | 0 | 1 | 184 | 26 | 29% | 7.1 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 103 | 19 | 21% | 5.2 |
| Medical Director | 0 | 1 | 1 | 18 | 3 | 3% | 6 |
91 Certified Nursing Assistant
% of Days
100%
36 Licensed Practical Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
74%
9 Registered Nurse
% of Days
100%
3 RN Director of Nursing
% of Days
75%
2 Physical Therapy Aide
% of Days
71%
2 Other Dietary Services Staff
% of Days
81%
3 Medication Aide/Technician
% of Days
67%
2 Dental Services Staff
% of Days
71%
3 Respiratory Therapy Technician
% of Days
73%
4 Qualified Social Worker
% of Days
73%
2 Mental Health Service Worker
% of Days
68%
6 Physical Therapy Assistant
% of Days
74%
1 Nurse Practitioner
% of Days
69%
1 Dietitian
% of Days
64%
2 Speech Language Pathologist
% of Days
68%
1 Occupational Therapy Aide
% of Days
62%
1 Administrator
% of Days
57%
1 Nurse Aide in Training
% of Days
29%
4 Occupational Therapy Assistant
% of Days
21%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
152
Medicare
6
3.9% of residents
Medicaid
81
53.3% of residents
Private pay or other
65
42.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.1
38% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
37% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.6%
Percent of long-stay residents whose need for help with daily activities has increased
10.6%
40% better than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.5%
Percent of long-stay residents whose ability to move independently worsened
9.5%
59% better than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.7%
13% better than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
25% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.6%
Percent of long-stay high risk residents with pressure ulcers
6.6%
5% worse than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.6%
Percent of long-stay residents with a urinary tract infection
0.6%
78% better than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.3%
Percent of long-stay residents who lose too much weight
4.3%
41% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.3%
Percent of long-stay residents who have depressive symptoms
1.3%
70% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.1%
Percent of long-stay residents who received an antipsychotic medication
17.1%
28% worse than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
69.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
69.6%
26% worse than North Carolina averageNorth Carolina average: 94.1%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.40
Number of hospitalizations per 1,000 long-stay resident days.
2.40
36% worse than North Carolina averageNorth Carolina average: 1.77
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.06
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.06
42% better than North Carolina averageNorth Carolina average: 1.82
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
21% better than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
47% worse than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.1%
10% worse than North Carolina averageNorth Carolina average: 78.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.3%
29% better than North Carolina averageNorth Carolina average: 22.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
2.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.4%
82% better than North Carolina averageNorth Carolina average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.9%
Percentage of SNF residents who experience falls with major injury during their stay.
2.9%
282% worse than North Carolina averageNorth Carolina average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
61.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.9%
15% better than North Carolina averageNorth Carolina average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.5%
Rate of successful return to home or community from a skilled nursing facility.
45.5%
10% worse than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Nursing Homes around Roxboro The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| White Oak Manor Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Cotswold) | 180 | 75.9% | -1% | 3.91 | -46% | -2% | 0 | 17 | 4.3 | 1 | 143 | A+ | 24 | Keziah, Hayden | $15.9M | $8.1M | 50.9% | 345238 | ||||
| Peak Resources Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Country Club Heights) | 142 | 76.6% | 0% | 3.17 | -94% | -20% | 1 | 23 | 3.8 | 5 | 119 | - | 64 | Peak Resources Inc | $12.2M | $4.0M | 32.7% | 345013 |
Financial Trends
Historical financial and operational data for White Oak Manor Charlotte based on CMS SNF Cost Reports.
Occupancy Rate
75.9%
↑ 10.3pp vs 2022
Net Income
$65.4K
↓ ~$528.2K vs 2022
Total Payroll
$9.3M
↑ ~$1.5M vs 2022
Profit Margin
0.4%
↓ 3.9pp vs 2022
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