North Carolina average 4
Last Health inspection on Oct 2025
White Oak of Charlotte is a renowned skilled nursing center located in Charlotte, North Carolina. With 180 beds, the center offers comprehensive long-term nursing care and short-term rehabilitation services. Its prime location allows easy access to two major hospital systems in the area, ensuring convenient medical support. The dedicated team at White Oak of Charlotte comprises Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants who provide round-the-clock care to residents.
They work collaboratively with physicians to develop personalized care plans, considering the unique needs of each individual. With a focus on resident well-being, White Oak of Charlotte aims to create an environment that fosters comfort and enriches daily experiences. In addition to skilled nursing services, the center also offers independent living apartments at Sharon Village, providing seniors with flexible living options tailored to their preferences and needs.
North Carolina average 4
Last Health inspection on Oct 2025
North Carolina average 20.9
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 17 citations resulted from standard inspections; 3 of 17 resulted from complaint investigations; and 6 of 17 came from combined inspections (standard and complaint).
North Carolina average: 1.3
North Carolina average: 0.9
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
2,352 contractor hours this quarter
| Certified Nursing Assistant | 84 | 0 | 84 | 28,466 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 34 | 0 | 34 | 10,796 | 92 | 100% | 8.8 |
| Registered Nurse | 11 | 0 | 11 | 2,967 | 92 | 100% | 8 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,166 | 65 | 71% | 7.9 |
| RN Director of Nursing | 3 | 0 | 3 | 1,418 | 72 | 78% | 8.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,042 | 92 | 100% | 7 |
| Dental Services Staff | 2 | 0 | 2 | 979 | 67 | 73% | 8.4 |
| Medication Aide/Technician | 3 | 0 | 3 | 764 | 57 | 62% | 11.4 |
| Physical Therapy Assistant | 0 | 3 | 3 | 525 | 68 | 74% | 6.2 |
| Dietitian | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 454 | 65 | 71% | 7 |
| Physical Therapy Aide | 0 | 1 | 1 | 448 | 56 | 61% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 429 | 59 | 64% | 7.3 |
| Qualified Social Worker | 0 | 6 | 6 | 401 | 64 | 70% | 6.1 |
| Administrator | 1 | 1 | 2 | 368 | 46 | 50% | 8 |
| Medical Director | 0 | 1 | 1 | 18 | 3 | 3% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 14 | 2 | 2% | 7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
22% of new residents, usually for short-term rehab.
70% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for White Oak Manor Charlotte from 2012–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 09/2023.
Based on CMS SNF Cost Report for fiscal year ending in 09/2023.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (70% of admissions), and a typical private pay stay runs around 2 - 3 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.4 miles from city center
Estimated distance in miles from Charlotte's city center to White Oak Manor Charlotte's address, calculated via Google Maps.
— 2.94 miles to nearest hospital (Novant Health Presbyterian Medical Center : Cancer Center)
Add your location
Info below is compiled from CMS reports & the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The North Carolina average is: 58.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Carriage Club Providence | NH AL IL MC SNF | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
72
Rank
#165 / 387 | - | - | 10.16
Facility
10.16
NC AVG
3.98
Rank
#4 / 83 | +78% | +156% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 11
Facility
11
NC AVG
20.9
Rank
#36 / 85 | 3.7
Facility
3.7
NC AVG
5.0
Rank
#41 / 85 | - | 8 | A+ |
12
Facility
12
NC AVG
36
Rank
#440 / 536 | Bkd Fm Holding Company LLC | $19.6MFiscal year ending 12/2023
Facility
$19.6MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#17 / 84 | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#28 / 84 | 41.6%Fiscal year ending 12/2023
Facility
41.6%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#58 / 84 | 345482 | ||||
| The Sharon at SouthPark | NH AL IL MC SNF | Charlotte (Beverly Woods) | 19
Facility
19
NC AVG
72
Rank
#333 / 387 |
36.3%
Facility
36.3%
NC AVG
70.6%
Rank
#200 / 232 | -49% | 11.43
Facility
11.43
NC AVG
3.98
Rank
#2 / 83 | - | +187% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 10
Facility
10
NC AVG
20.9
Rank
#35 / 85 | 5.0
Facility
5.0
NC AVG
5.0
Rank
#58 / 85 | - | 7 | - |
49
Facility
49
NC AVG
36
Rank
#162 / 536 | Katherine Richards | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#64 / 84 | $13.4MFiscal year ending 12/2023
Facility
$13.4MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#18 / 84 | 127%Fiscal year ending 12/2023
Facility
127%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#9 / 84 | 345564 | ||||
| Briar Creek Health Center at The Barclay at SouthPark | NH AL IL MC RC SNF | S Charlotte (Beverly Woods) | 6
Facility
6
NC AVG
72
Rank
#335 / 387 |
76.7%
Facility
76.7%
NC AVG
70.6%
Rank
#115 / 232 | +9% | 10.61
Facility
10.61
NC AVG
3.98
Rank
#3 / 83 | -26% | +167% | $8.6k
Facility
$8.6k
NC AVG
$74.6k
Rank
#49 / 89 | 8
Facility
8
NC AVG
20.9
Rank
#31 / 85 | 2.7
Facility
2.7
NC AVG
5.0
Rank
#29 / 85 | 2 | 5 | - |
30
Facility
30
NC AVG
36
Rank
#309 / 536 | Charlotte Sp Senior Housing Jv Opco, LLC | $19.6MFiscal year ending 09/2023
Facility
$19.6MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#16 / 84 | $9.5MFiscal year ending 09/2023
Facility
$9.5MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#24 / 84 | 48.5%Fiscal year ending 09/2023
Facility
48.5%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#39 / 84 | 345578 | ||||
| Peak Resources Charlotte | NH AL HOS IL MC RC SNF | Charlotte (Country Club Heights) | 142
Facility
142
NC AVG
72
Rank
#14 / 387 |
83.8%
Facility
83.8%
NC AVG
70.6%
Rank
#85 / 232 | +19% | 3.81
Facility
3.81
NC AVG
3.98
Rank
#58 / 83 | -62% | -4% | $14.1k
Facility
$14.1k
NC AVG
$74.6k
Rank
#52 / 89 | 23
Facility
23
NC AVG
20.9
Rank
#62 / 85 | 3.8
Facility
3.8
NC AVG
5.0
Rank
#44 / 85 | 5 | 119 | - |
64
Facility
64
NC AVG
36
Rank
#46 / 536 | Peak Resources Inc | $13.1MFiscal year ending 09/2023
Facility
$13.1MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#36 / 84 | $4.8MFiscal year ending 09/2023
Facility
$4.8MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#65 / 84 | 36.5%Fiscal year ending 09/2023
Facility
36.5%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#74 / 84 | 345013 | ||||
| White Oak Manor Charlotte | NH AL IL MC SNF | Charlotte (Cotswold) | 180
Facility
180
NC AVG
72
Rank
#4 / 387 |
78.4%
Facility
78.4%
NC AVG
70.6%
Rank
#109 / 232 | +11% | 4.12
Facility
4.12
NC AVG
3.98
Rank
#45 / 83 | -29% | +4% | $85.7k
Facility
$85.7k
NC AVG
$74.6k
Rank
#79 / 89 | 17
Facility
17
NC AVG
20.9
Rank
#56 / 85 | 4.3
Facility
4.3
NC AVG
5.0
Rank
#48 / 85 | 1 | 141 | A+ |
24
Facility
24
NC AVG
36
Rank
#349 / 536 | Hayden Keziah | $14.6MFiscal year ending 09/2023
Facility
$14.6MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#28 / 84 | $9.3MFiscal year ending 09/2023
Facility
$9.3MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#25 / 84 | 63.7%Fiscal year ending 09/2023
Facility
63.7%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#14 / 84 | 345238 |
White Oak Manor Charlotte is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
White Oak Manor Charlotte is in the Cotswold neighborhood of Charlotte.
White Oak Manor Charlotte has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.
White Oak Manor Charlotte's occupancy is 75.9%.
White Oak Manor Charlotte has been operating for approximately 42 years, based on available licensing and registration records.
No, White Oak Manor Charlotte has a no-pet policy.
White Oak Manor Charlotte is registered as a for-profit in NC.
White Oak Manor Charlotte has had 25 reported deficiencies since 2022 according to records from NC Dept. of Health and Human Services (NCDHHS).
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