North Carolina average 4
Last Health inspection on Jun 2025

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Located in Charlotte, North Carolina, Peak Resources Charlotte is an assisted living and nursing home community offering both short-term rehabilitation and long-term care services.
With 142 beds, it is a sizable facility dedicated to providing quality care to its residents. The community proudly participates in Medicare and Medicaid, ensuring that residents have access to comprehensive healthcare services.
Occupancy lower than 85% suggests more openings may be available.
Most residents stay for extended periods and receive ongoing daily care.
12% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
48% of new residents, often for long-term daily care.
Key information about the people who lead and staff this community.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
The most recent inspection on June 26, 2025, found deficiencies related to medication administration errors involving incorrect dosages of Vitamin D3 and the presence of expired milk in the kitchen refrigerator. Earlier inspections showed a pattern of issues including medication errors, food safety violations, and concerns with resident care such as dignified assistance and elopement prevention. Complaint investigations substantiated failures to protect residents from abuse, inadequate investigation of injuries, and ongoing problems with medication management, food safety, call bell response times, and quality assurance. Enforcement actions included staff terminations following substantiated abuse, but fines or license suspensions were not listed in the available reports. The facility’s recent findings indicate some recurring challenges with medication administration and food safety, while prior reports revealed broader care and safety concerns.
North Carolina average 4
Last Health inspection on Jun 2025
North Carolina average 20.9
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 23 citations resulted from standard inspections; 7 of 23 resulted from complaint investigations; and 10 of 23 came from combined inspections (standard and complaint).
North Carolina average: 1.3
North Carolina average: 0.9
| White Oak Manor Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Cotswold) | 180 | 75.9% | -1% | 3.91 | -46% | -2% | 0 | 17 | 4.3 | 1 | 143 | A+ | 24 | Keziah, Hayden | $15.9M | $8.1M | 50.9% | 345238 | ||||
| Peak Resources Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Country Club Heights) | 142 | 76.6% | 0% | 3.17 | -94% | -20% | 1 | 23 | 3.8 | 5 | 119 | - | 64 | Peak Resources Inc | $12.2M | $4.0M | 32.7% | 345013 |
149 miles from city center
Estimated distance in miles from Charlotte's city center to Peak Resources Charlotte's address, calculated via Google Maps.
— 1.98 miles to nearest hospital (Novant Health Presbyterian Medical Center : Cancer Center)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
5,204 contractor hours this quarter
| Certified Nursing Assistant | 72 | 67 | 139 | 18,360 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 22 | 17 | 39 | 8,064 | 91 | 100% | 9 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,966 | 91 | 100% | 10.2 |
| RN Director of Nursing | 6 | 0 | 6 | 2,109 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,458 | 84 | 92% | 8.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,032 | 65 | 71% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 516 | 65 | 71% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 510 | 66 | 73% | 7.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 509 | 65 | 71% | 7.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 489 | 69 | 76% | 7.1 |
| Physical Therapy Assistant | 0 | 1 | 1 | 487 | 64 | 70% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 481 | 66 | 73% | 7.3 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 449 | 57 | 63% | 7.9 |
| Occupational Therapy Aide | 0 | 6 | 6 | 145 | 29 | 32% | 4.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 63 | 14 | 15% | 4.5 |
| Registered Nurse | 0 | 1 | 1 | 12 | 1 | 1% | 12 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
Last updated: Jan 2026
Historical financial and operational data for Peak Resources Charlotte based on CMS SNF Cost Reports.
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