Occupancy rate
85%
In line with the state averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living Home
Pendleton Manor
Pendleton Manor is a senior living facility located in Franklin, West Virginia. It offers nursing home services, outpatient services, home health, and apartments for residents. The facility aims to improve the wellbeing of those it serves by providing a range of healthcare and other services.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
91
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.6%
Residents per day (avg)
77
Occupancy rate
84.6%
Residents per day (avg)
77
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
4 - 5 months
Private pay
39% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$15.8M
Operating deficit
-$1.0M
Voluntary non-profit community
Operated by a church.
Home revenue
$15,756,739.00
Operating deficit
$-1,013,665.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.7M
91-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
In line with the state averageOccupied beds
77 / 91
License details
Facility type
Nursing Home (nh)
Status
Active
Issuance
August 1, 2024
County:
Pendleton
Additional licensing details
License number:
66
CMS Certification Number:
515124
Ownership & operating entity
Pendleton Manor is administrated by RANDALL KROPP.
Owner name:
Pendleton Manor
Care Services
Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Contact Information
Fax:
(304)358-2334
Programs & Activities
Specific Programs
Nursing Home, Outpatient Services, Home Health, Apartments
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Show Inspection Reports
Latest inspection
Date:June 16, 2024
Type:Plan Of Correction
221 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on May 2024
Total health citations
19
State average N/A
Citations per inspection
6.33
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 19 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
18 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 01, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 01, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 01, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 01, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 01, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 01, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 01, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 01, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Pendleton Manor
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
FRANKLIN
91
No
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
Places of interest near Pendleton Manor
0.0 miles from city center
68 GOOD SAMARITAN DRIVE, FRANKLIN, WV 26807
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
148
Employees
148
Contractors
0
Staff to resident ratio
1.87:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
51
Average shift
7.8 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
36,274
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
79
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 79 | 0 | 79 | 19,873 | 91 | 100% | 7.8 |
| Registered Nurse | 22 | 0 | 22 | 5,006 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 18 | 0 | 18 | 4,592 | 91 | 100% | 9.1 |
| Respiratory Therapy Technician | 14 | 0 | 14 | 2,073 | 74 | 81% | 6.7 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,837 | 91 | 100% | 7.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 889 | 64 | 70% | 7.3 |
| Administrator | 2 | 0 | 2 | 859 | 66 | 73% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 501 | 64 | 70% | 7.8 |
| Dental Services Staff | 1 | 0 | 1 | 498 | 63 | 69% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 109 | 47 | 52% | 2.3 |
| Medical Director | 1 | 0 | 1 | 24 | 6 | 7% | 4 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 14 | 29 | 32% | 0.5 |
79 Certified Nursing Assistant
% of Days
100%
22 Registered Nurse
% of Days
100%
18 Licensed Practical Nurse
% of Days
100%
14 Respiratory Therapy Technician
% of Days
81%
6 Other Dietary Services Staff
% of Days
100%
2 Mental Health Service Worker
% of Days
70%
2 Administrator
% of Days
73%
1 Nurse Practitioner
% of Days
70%
1 Dental Services Staff
% of Days
69%
1 Occupational Therapy Aide
% of Days
52%
1 Medical Director
% of Days
7%
1 Occupational Therapy Assistant
% of Days
32%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
79 residents
Residents by payment source
Medicare
8 residents (10.1%)
Medicaid
50 residents (63.3%)
Private pay or other
21 residents (26.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
33% better than State averageState average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
19% better than State averageState average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.1%
Percent of long-stay residents whose need for help with daily activities has increased
15.1%
20% better than State averageState average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.8%
Percent of long-stay residents whose ability to move independently worsened
14.8%
32% better than State averageState average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
6% better than State averageState average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.0%
Percent of long-stay residents experiencing one or more falls with major injury
1.0%
77% better than State averageState average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.4%
Percent of long-stay high risk residents with pressure ulcers
4.4%
12% better than State averageState average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.9%
Percent of long-stay residents with a urinary tract infection
2.9%
46% worse than State averageState average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.7%
Percent of long-stay residents who lose too much weight
2.7%
59% better than State averageState average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.7%
Percent of long-stay residents who have depressive symptoms
3.7%
39% better than State averageState average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.2%
Percent of long-stay residents who received an antipsychotic medication
19.2%
45% worse than State averageState average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with State averageState average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with State averageState average: 97.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.8%
23% better than State averageState average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
133% worse than State averageState average: 1.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Pendleton Manor based on CMS SNF Cost Reports.
Occupancy Rate
76.6%
↑ 0.7pp vs 2022
Net Income
-$1,013,665
↓ ~$1.5M vs 2022
Total Payroll
$7,501,260
↑ ~$1.2M vs 2022
Profit Margin
-6.5%
↓ 9.8pp vs 2022
Loading trend charts...
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