Show Inspection Reports
Total health inspections
3
State average N/A
Last Health inspection on May 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Pendleton Manor
Assisted Living Home
Pendleton Manor
Assisted Living Home
Pendleton Manor is a senior living facility located in Franklin, West Virginia. It offers nursing home services, outpatient services, home health, and apartments for residents. The facility aims to improve the wellbeing of those it serves by providing a range of healthcare and other services.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
91
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
76.6%
Residents per day (avg)
77
Occupancy rate
76.6%
Residents per day (avg)
77
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
4 - 5 months
Private pay
39% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Voluntary non-profit home
Church
Home revenue
$15.8M
Operating deficit
-$1.0M
Voluntary non-profit home
Church
Home revenue
$15,756,739.00
Operating deficit
$-1,013,665.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.7M
91-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy Rate
85%
Occupied Beds
77 of 91
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
NURSING HOME (NH)
License Date
August 1, 2024
Additional licensing details
License number:
66
CMS Certification Number:
515124
County:
Pendleton
Ownership & operating entity
Pendleton Manor is administrated by RANDALL KROPP.
Owner name:
Pendleton Manor
Care Services
Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Contact Information
Fax:
(304)358-2334
Programs & Activities
Specific Programs
Nursing Home, Outpatient Services, Home Health, Apartments
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
4 visits/inspections
Latest inspection
Date:June 16, 2024
Type:Plan Of Correction
221 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Assisted Living around Usa
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Pendleton Manor
+54%
-15%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WV 26807
91
No
-
PENDLETON MANOR, INC
76.6%
$15,690,366.00
$4,736,459.00
30.2%
76.60
-
19
+54%
-
-15%-
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
4
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
Pendleton Manor
Type of care:
SNF
AL
Community:
WV 26807
Bed Count:
91
Pets Allowed:
No
Operator:
PENDLETON MANOR, INC
CCN:
515124
Occupancy:
76.6%
Home Revenue:
$15,690,366.00
Payroll Costs:
$4,736,459.00
Payroll %:
30.2%
Avg Residents/Day:
76.60
Overall Rating:
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
RN share vs State Avg:
+54%
+54%
Occupancy vs State Avg:
-15%
-15%
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Places of interest near Pendleton Manor
0.0 miles from city center
FRANKLIN, WV 26807
Calculate Travel Distance to Pendleton Manor
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
148
Total Staff
148
Employees
0
Contractors
36,274
Total Hours (Quarter)
51
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 22 | 8.3 | No |
| Licensed Practical Nurse | 18 | 9.1 | No |
| Certified Nursing Assistant | 79 | 7.8 | No |
Staff by Category
Administration ⓘ
3 staff
7.3hs shift avg
Nursing Staff ⓘ
119 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
1 staff
7.8hs shift avg
Therapy Services ⓘ
16 staff
5.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
6 staff
7.3hs shift avg
Other Services ⓘ
3 staff
7.5hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 79 | 0 | 79 | 19,873 | 91 | 100% | 7.8 |
| Registered Nurse | 22 | 0 | 22 | 5,006 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 18 | 0 | 18 | 4,592 | 91 | 100% | 9.1 |
| Respiratory Therapy Technician | 14 | 0 | 14 | 2,073 | 74 | 81% | 6.7 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,837 | 91 | 100% | 7.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 889 | 64 | 70% | 7.3 |
| Administrator | 2 | 0 | 2 | 859 | 66 | 73% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 501 | 64 | 70% | 7.8 |
| Dental Services Staff | 1 | 0 | 1 | 498 | 63 | 69% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 109 | 47 | 52% | 2.3 |
| Medical Director | 1 | 0 | 1 | 24 | 6 | 7% | 4 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 14 | 29 | 32% | 0.5 |
Health Inspection History
Inspections
Total health citations
19
Citations per inspection
6.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 19 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
18 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
May 01, 2024
Corrected
Quality of Care moderate citation
May 01, 2024
Corrected
Quality of Care moderate citation
May 01, 2024
Corrected
Care Planning moderate citation
May 01, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Resident Census by Payment Source
79
Total Residents
Medicare
8
(10.1%)
ⓘ
Medicaid
50
(63.3%)
ⓘ
Private Pay/Other
21
(26.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
33% better than State averageState average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
19% better than State averageState average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.1%
Percent of long-stay residents whose need for help with daily activities has increased
15.1%
20% better than State averageState average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.8%
Percent of long-stay residents whose ability to move independently worsened
14.8%
32% better than State averageState average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
6% better than State averageState average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.0%
Percent of long-stay residents experiencing one or more falls with major injury
1.0%
77% better than State averageState average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.4%
Percent of long-stay high risk residents with pressure ulcers
4.4%
12% better than State averageState average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.9%
Percent of long-stay residents with a urinary tract infection
2.9%
46% worse than State averageState average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.7%
Percent of long-stay residents who lose too much weight
2.7%
59% better than State averageState average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.7%
Percent of long-stay residents who have depressive symptoms
3.7%
39% better than State averageState average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.2%
Percent of long-stay residents who received an antipsychotic medication
19.2%
45% worse than State averageState average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with State averageState average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with State averageState average: 97.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.8%
23% better than State averageState average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
133% worse than State averageState average: 1.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Pendleton Manor based on CMS SNF Cost Reports.
Occupancy Rate
76.6%
↑ 0.7pp vs 2022
Net Income
-$1,013,665
↓ ~$1.5M vs 2022
Total Payroll
$7,501,260
↑ ~$1.2M vs 2022
Profit Margin
-6.5%
↓ 9.8pp vs 2022
Loading trend charts...
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