Piedmont Crossing
Nursing Home, Assisted Living, Independent Living & Memory Care · Thomasville, NC
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Piedmont Crossing

Nursing Home, Assisted Living, Independent Living & Memory Care · Thomasville, NC
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Piedmont Crossing accepts Medicare, Medicaid, and private pay.

Overview of Piedmont Crossing

Set in 61 acres of beautifully landscaped grounds at Thomasville, NC, Piedmont Crossing is a charming senior living community that offers independent living, assisted living, and comprehensive continuing care services. A variety of beautifully designed cottages, villas, and apartments await residents, providing them a variety of options to choose their ideal residence. The community offers extensive services, including healthcare, memory care, and rehabilitation to ensure residents are provided compassionate care that meets their physical and safety needs.

With 24-hour emergency system and night security services, as well as access to continuum of care, residents can freely focus on continuing an active lifestyle, with plenty of activities and amenities to explore on-site. Explore your favorite hobbies or try something new with a wide array of activities, classes, and resident programs offered. A variety of dining options with menus developed to meet resident preferences and overseen by a registered dietician, is offered to ensure residents always have the energy to stay active and engaged.

(336) 472-2017

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 78.8% Above NC avg. ▲ 78.8% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 77.0% Above NC avg. ▲ 77.0% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 88.0% Above NC avg. ▲ 88.0% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 57.5% Above NC avg. ▲ 57.5% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to North Carolina state averages

Total nursing care / resident Info This home is ranked 10th out of 90 homes in North Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 54m per day
Rank #10 / 90Nurse hours — State benchmarkedThis home is ranked 10th out of 90 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 90 North Carolina SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility North Carolina avg (3h 59m per day)
vs North Carolina avg
+48%

2 of 6 metrics below state avg

Standout metric Weekend Total Nursing is +36% above state avg
Staff type Hours / Day / Resident vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 40m per day ▲ 14% State avg: 35m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 2m per day ▲ 19% State avg: 52m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 6m per day ▲ 34% State avg: 2h 19m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 32m per day ▲ 36% State avg: 3h 20m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 40% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 18m per day ▼ 22% State avg: 23m per day · National avg: 29m per day

Types of Care at Piedmont Crossing

Assisted Living Independent Living Memory Care Nursing Home

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Lower occupancy than the North Carolina average: 76.4%
Occupancy rate 68.1% Rank #152 / 264Occupancy rate — State benchmarkedThis home is ranked 152nd out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 112 days
Occupancy rate
68.1% Rank #152 / 264Occupancy rate — State benchmarkedThis home is ranked 152nd out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
112 days
Walk Score
Walk Score: 4 / 100 Rank #506 / 572Walk Score — State benchmarkedThis home is ranked 506th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Additional Services

1 service
Short-Term Rehabilitation

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Dining Options
Transportation Services
Wellness Programs
Resident Programs
Childcare Services
ActivitiesResidents enjoy a purpose-filled lifestyle with opportunities to volunteer, attend events, and participate in various activities.
Specific ProgramsContinuing Care Services, Special Programs, Wellness & Fitness
Operating HoursMonday-Friday: 6:30am-5:30pm

Dining & Nutrition

Food DescriptionPiedmont Crossing offers several options for dining, including a full menu with table service in the Hearth Dining Room and lunch options in the Bistro.

Contact Piedmont Crossing

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 145
Employees 118
Contractors 27
Staff to resident ratio 1.39:1
22% worse than North Carolina average
North Carolina average ratio: 1.80:1 North Carolina average ratio: 1.80:1See full North Carolina ranking
Avg staff/day 55
Average shift 8.3 hours
0% compared with North Carolina average
North Carolina average: 8 hours North Carolina average shift: 8 hoursSee full North Carolina ranking
Total staff hours (quarter) 42,172

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

7%

2,950 contractor hours this quarter

Speech Language Pathologist: 8 Qualified Social Worker: 5 Physical Therapy Aide: 5 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 3 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 57 0 57 18,065 92 100% 8.1
Licensed Practical Nurse 22 0 22 7,282 92 100% 9.4
Medication Aide/Technician 14 0 14 5,149 92 100% 9.6
Registered Nurse 15 0 15 3,974 92 100% 9.5
Clinical Nurse Specialist 3 0 3 1,548 70 76% 8.5
Other Dietary Services Staff 3 0 3 1,381 80 87% 7.1
Speech Language Pathologist 0 8 8 1,032 78 85% 6.3
Mental Health Service Worker 2 0 2 841 64 70% 7.9
Qualified Social Worker 0 5 5 694 74 80% 5.4
Physical Therapy Aide 0 5 5 528 69 75% 7.6
Physical Therapy Assistant 0 3 3 514 67 73% 7.2
Administrator 1 0 1 492 62 67% 7.9
Nurse Practitioner 1 0 1 492 62 67% 7.9
Respiratory Therapy Technician 0 4 4 93 20 22% 4.2
Occupational Therapy Assistant 0 1 1 53 12 13% 4.4
Medical Director 0 1 1 36 9 10% 4
57 Certified Nursing Assistant
% of Days 100%
22 Licensed Practical Nurse
% of Days 100%
14 Medication Aide/Technician
% of Days 100%
15 Registered Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 76%
3 Other Dietary Services Staff
% of Days 87%
8 Speech Language Pathologist
% of Days 85%
2 Mental Health Service Worker
% of Days 70%
5 Qualified Social Worker
% of Days 80%
5 Physical Therapy Aide
% of Days 75%
3 Physical Therapy Assistant
% of Days 73%
1 Administrator
% of Days 67%
1 Nurse Practitioner
% of Days 67%
4 Respiratory Therapy Technician
% of Days 22%
1 Occupational Therapy Assistant
% of Days 13%
1 Medical Director
% of Days 10%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.1
15% worse than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.8
15% worse than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Average North Carolina avg: 2.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 24.5%
40% worse than North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 26.0%
12% worse than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.0%
In line with North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.6%
57% better than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.4%
30% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.6%
39% better than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.1%
24% worse than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.1%
16% worse than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.2%
31% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.7%
In line with North Carolina average

North Carolina average: 94.1%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.44
38% worse than North Carolina average

North Carolina average: 1.77

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.57
14% better than North Carolina average

North Carolina average: 1.82

Short-stay resident measures
Significantly above average North Carolina avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
24% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.4%
9% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.5%
22% better than North Carolina average

North Carolina average: 78.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 17.4%
24% better than North Carolina average

North Carolina average: 22.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 6.0%
55% better than North Carolina average

North Carolina average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.5%
91% worse than North Carolina average

North Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 70.2%
31% better than North Carolina average

North Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 54.1%
7% better than North Carolina average

North Carolina average: 50.6%

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

62% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 104
Medicare
104
100% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$20.5M
Surplus of revenue
$608.4K
Voluntary non-profit community Operated by a church.
Home revenue
$20.5M Rank #32 / 97Revenue — State benchmarkedThis home is ranked 32nd out of 97 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$608.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #27 / 97Payroll — State benchmarkedThis home is ranked 27th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$10.4M
50.8% of revenue Rank #23 / 97Payroll % — State benchmarkedThis home is ranked 23rd out of 97 homes in North Carolina. Shows payroll as a percentage of revenue versus the North Carolina average. Well-run North Carolina SNFs typically land around 49–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.5M
Total costs $19.9M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Living Spaces & Floor Plans for Piedmont Crossing

Piedmont Crossing P2
Piedmont Crossing P3
Piedmont Crossing P1

Places of interest near Piedmont Crossing

Address 3.4 miles from city center Info Estimated distance in miles from Thomasville's city center to Piedmont Crossing's address, calculated via Google Maps.

Calculate Travel Distance to Piedmont Crossing

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Address

Financial Assistance for
Nursing Home in North Carolina

Piedmont Crossing is located in Thomasville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Piedmont Crossing

What neighborhood is Piedmont Crossing in?

Piedmont Crossing is in the Hedrick Drive neighborhood.

Is Piedmont Crossing in a walkable area?

Piedmont Crossing has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Piedmont Crossing?

Piedmont Crossing's occupancy is 68.1%.

Are there photos of Piedmont Crossing?

Yes — there is 1 photo of Piedmont Crossing in the photo gallery on this page.

What is the phone number of Piedmont Crossing?

(336) 472-2017 will put you in contact with the team at Piedmont Crossing.

Is Piedmont Crossing Medicare or Medicaid certified?

Yes — Piedmont Crossing is a CMS-certified provider of Medicare and Medicaid.

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