Inspection Reports for
Preferred Care at Hamilton
1501 Highway 33, Hamilton Square, NJ 08690, Hamilton Square, NJ
Back to Facility ProfileDeficiencies (last 5 years)
Deficiencies (over 5 years)
8.6 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
65% worse than New Jersey average
New Jersey average: 5.2 deficiencies/yearDeficiencies per year
24
18
12
6
0
Occupancy
Latest occupancy rate
93% occupied
Based on a February 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Notice
Deficiencies: 0
Date: Nov 20, 2025
Visit Reason
This document serves to inform individuals about the privacy practices of NJDHSS, including how their medical information may be used and disclosed, and their rights related to this information.
Findings
The notice details the types of information covered, reasons for use and disclosure of health information, individuals' rights to access and control their information, and the legal duties of NJDHSS to protect privacy.
Report Facts
Effective date: 2011
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Devon L. Graf | Director, Office of Legal and Regulatory Compliance | Listed as NJDHSS Privacy Officer contact for questions about the notice |
Inspection Report
Complaint Investigation
Deficiencies: 3
Date: Feb 3, 2025
Visit Reason
The inspection was conducted as a complaint investigation related to failure to prevent and properly manage a facility-acquired stage 3 pressure ulcer in Resident #167, and failure to conduct a new PASRR level one assessment after a resident was newly diagnosed with a mental illness.
Complaint Details
Complaint #175979 regarding failure to prevent and properly manage a stage 3 pressure ulcer in Resident #167. The complaint was substantiated based on interviews, record reviews, and observations.
Findings
The facility failed to conduct a new PASRR level one assessment after a resident was newly diagnosed with a mental illness. Additionally, the facility failed to implement interventions to prevent the development and worsening of a stage 3 pressure ulcer, failed to document daily wound care observations properly, and failed to ensure physician evaluation of skin care issues. The kitchen sanitation was also found deficient with improper hand hygiene, improper use of beard nets, and unsanitary storage of food and equipment.
Deficiencies (3)
Failed to conduct a new PASRR level one assessment after a resident was newly diagnosed with a mental illness.
Failed to implement interventions to prevent development and worsening of a stage 3 pressure ulcer, failed to document wound care properly, and failed to ensure physician evaluation of skin care issues.
Failed to maintain kitchen sanitation including improper hand hygiene, improper use of beard nets, unsanitary storage of food and equipment, and failure to label and date food items.
Report Facts
Resident PASRR review: 1
Resident pressure ulcer review: 1
Pressure ulcer measurements: 2.8
Pressure ulcer measurements: 1.5
Pressure ulcer measurements: 0.2
MASD measurements: 2
MASD measurements: 0.7
MASD measurements: 0.1
Braden Scale score: 15
BIMS score: 4
Hand washing lather time: 14
Hand washing lather time: 13
Hand washing lather time: 16
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse Unit Manager | LPN/Unit Manager | Interviewed regarding skin assessments and documentation for Resident #167 |
| Director of Nursing | DON | Acknowledged deficiencies in PASRR completion and wound care interventions |
| Infection Preventionist | IP | Interviewed about skin assessments, infection control education, and kitchen sanitation |
| Wound Care Consultant | WCC | Provided wound care recommendations and interventions for Resident #167 |
| Primary Care Physician | PCP | Interviewed regarding wound care documentation and follow-up |
| Nurse Practitioner | NP | Documented skin assessments that did not reflect actual wound status |
| Regional Food Service Director | RFSD | Acknowledged concerns about food service employee hygiene |
Inspection Report
Routine
Deficiencies: 11
Date: Feb 3, 2025
Visit Reason
The inspection was a routine regulatory survey to assess compliance with healthcare facility standards including resident dignity, environment, care planning, medication management, infection control, and food safety.
Findings
The facility was found deficient in multiple areas including failure to maintain resident dignity during feeding and catheter care, inadequate environmental cleanliness, incomplete care planning for fall prevention, improper PICC line dressing care, respiratory care deficiencies, inadequate pain assessment documentation, medication storage and documentation errors, insufficient monitoring of psychoactive medication effects, poor kitchen sanitation and food safety practices, improper disposal of soiled linens and waste, and failure to properly manage soiled medical equipment.
Deficiencies (11)
Failure to maintain resident dignity during feeding assistance and catheter care.
Failure to maintain a clean, comfortable, and homelike environment including soiled linen and bathroom cleanliness.
Failure to revise individualized care plan for resident with fall history using fall mats and bed placement.
Failure to provide professional standard care for PICC line dressing changes and documentation.
Failure to provide safe and appropriate respiratory care including labeling and care planning for oxygen therapy.
Failure to ensure appropriate pain assessment prior to administration of pain medication.
Failure to provide pharmaceutical services in accordance with professional standards including controlled medication documentation.
Failure to adequately monitor psychoactive medication use and related behaviors.
Failure to maintain kitchen sanitation and proper food safety practices.
Failure to properly dispose and maintain waste in garbage dumpster areas.
Failure to implement infection prevention and control program including proper handling of soiled linens and medical equipment.
Report Facts
Pain medication doses without documented pain assessment: 84
BIMS scores: 15
BIMS scores: 1
BIMS scores: 7
Medication counts: 9
Medication counts: 29
Medication counts: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN/UM #1 | Licensed Practical Nurse/Unit Manager | Acknowledged missing narcotic inventory signatures and improper linen handling. |
| LPN/UM #2 | Licensed Practical Nurse/Unit Manager | Acknowledged missing narcotic inventory signatures. |
| DON | Director of Nursing | Acknowledged multiple deficiencies including pain assessment, oxygen care, and infection control. |
| IP | Infection Preventionist | Provided infection control education and acknowledged deficiencies in equipment and kitchen hygiene. |
| FSD | Food Service Director | Acknowledged kitchen sanitation issues and improper food handling. |
| LNHA | Licensed Nursing Home Administrator | Acknowledged deficiencies in kitchen hygiene and infection control. |
| CNA #1 | Certified Nursing Assistant | Observed using same bags for dirty linen and briefs across multiple residents. |
| LPN #1 | Licensed Practical Nurse | Acknowledged improper linen handling and dignity issues. |
| LPN | Licensed Practical Nurse | Confirmed lack of pain assessment documentation for Resident #42. |
| LPN/UM | Licensed Practical Nurse/Unit Manager | Reviewed pain medication records and acknowledged lack of pain assessments. |
Inspection Report
Routine
Census: 117
Deficiencies: 10
Date: Feb 3, 2025
Visit Reason
A Recertification Survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long Term Care Facilities, including complaint investigations for multiple complaint numbers.
Complaint Details
Complaint numbers NJ 172211, #175979, #177635, #182108 were investigated as part of this survey. Deficiencies were substantiated and corrective actions were implemented.
Findings
The facility was found to have multiple deficiencies related to resident rights, safe environment, care planning, treatment and prevention of pressure ulcers, pain management, pharmacy services, food safety, infection control, and life safety code compliance. Corrective actions were implemented and documented for all cited deficiencies.
Deficiencies (10)
Failure to promote and maintain resident dignity during dining assistance and seating.
Failure to maintain a safe, clean, comfortable, homelike environment including housekeeping and maintenance.
Failure to conduct timely and comprehensive care plan assessments and revisions.
Failure to implement individualized care plan interventions for residents with mental illness.
Failure to provide care and services to prevent pressure ulcers and ensure proper wound care.
Failure to provide adequate pain management and monitoring.
Failure to provide pharmaceutical services with accurate medication administration and documentation.
Failure to maintain safe food procurement, storage, preparation, and sanitation practices.
Failure to maintain infection prevention and control program and proper handling of soiled linens and equipment.
Failure to maintain life safety code compliance including exit discharge, smoke barrier doors, sprinkler system, fire extinguishers, and electrical receptacles.
Report Facts
Census: 117
Sample size: 31
Deficiency count: 10
Inspection Report
Complaint Investigation
Census: 126
Deficiencies: 0
Date: Nov 25, 2024
Visit Reason
The inspection was conducted as a complaint survey based on complaint numbers NJ00176534 and NJ00179295.
Complaint Details
Complaint numbers NJ00176534 and NJ00179295 were investigated and found to be unsubstantiated as the facility was in compliance with all applicable standards.
Findings
The facility was found to be in compliance with the requirements of 42 CFR Part 483, Subpart B, for Long Term Care Facilities and the New Jersey Administrative Code, Chapter 8:39, Standards for Licensure of Long Term Care Facilities.
Report Facts
Sample Size: 5
Inspection Report
Complaint Investigation
Census: 119
Deficiencies: 0
Date: Feb 8, 2024
Visit Reason
The inspection was conducted as a complaint survey to determine compliance with 42 CFR Part 483, Subpart B, for Long Term Care Facilities.
Complaint Details
The survey was complaint-based and the facility was found to be in compliance.
Findings
The facility was found to be in compliance with the regulatory requirements based on this complaint survey.
Report Facts
Sample size: 4
Inspection Report
Annual Inspection
Deficiencies: 1
Date: Dec 19, 2023
Visit Reason
The inspection was conducted to assess the facility's compliance with requirements for timely transmission of Minimum Data Set (MDS) assessments to the State.
Findings
The facility failed to ensure that six of eleven sampled residents' MDS assessments were transmitted within 14 days after completion, as required by the Resident Assessment Instrument manual.
Deficiencies (1)
Failure to transmit Minimum Data Set (MDS) assessments within 14 days for six sampled residents.
Report Facts
Residents with untimely MDS transmission: 6
Sample size: 11
Employees mentioned
| Name | Title | Context |
|---|---|---|
| MDS Coordinator | Confirmed that six MDS assessments had not been transmitted during interview on 12/13/23. |
Inspection Report
Life Safety
Census: 103
Capacity: 126
Deficiencies: 3
Date: Dec 19, 2023
Visit Reason
A Life Safety Code Survey was conducted by Healthcare Management Solutions, LLC on behalf of the New Jersey Department of Health to assess compliance with Medicare/Medicaid participation requirements and the 2012 NFPA 101 Life Safety Code.
Findings
The facility was found to be noncompliant with several Life Safety Code requirements including missing required signage on delay-egress doors, failure to conduct smoke detection sensitivity testing every other year, and failure to inspect fire doors annually. These deficiencies potentially affected all 103 residents.
Deficiencies (3)
15 out of 19 exit doors equipped with delay-egress locking systems lacked the required signage stating 'PUSH UNTIL ALARM SOUNDS DOOR CAN BE OPENED IN 15 SECONDS'.
Failed to ensure smoke detection sensitivity testing of smoke detectors was completed every alternate year as required.
Failed to ensure fire doors were inspected annually in accordance with NFPA 101 Life Safety Code.
Report Facts
Deficient exit doors lacking signage: 15
Current occupied beds: 103
Total licensed capacity: 126
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Confirmed deficiencies related to delay-egress door signage, smoke detector sensitivity testing, and fire door inspections |
Inspection Report
Annual Inspection
Census: 103
Capacity: 126
Deficiencies: 4
Date: Dec 19, 2023
Visit Reason
A Recertification and Complaint Survey was conducted to assess compliance with federal regulations including 42 CFR 483 subpart B and Life Safety Code requirements.
Complaint Details
The survey included a complaint investigation component but no deficiencies were issued related to specific complaint intakes listed (NJ149370, NJ151215, NJ152516, NJ153172, NJ153308, NJ156275, NJ156731, NJ157698).
Findings
The facility was found not in substantial compliance with certain regulatory requirements including timely transmission of Minimum Data Set (MDS) assessments, missing signage on delay-egress doors, lack of biennial smoke detector sensitivity testing, and failure to conduct annual fire door inspections. Corrective actions and re-education plans were implemented.
Deficiencies (4)
Failed to ensure Minimum Data Set (MDS) assessments were transmitted within 14 days after completion for six of 11 sampled residents.
Failed to ensure 15 of 19 exit doors with delay-egress locking had required signage stating 'PUSH UNTIL ALARM SOUNDS DOOR CAN BE OPENED IN 15 SECONDS'.
Failed to ensure smoke detection sensitivity testing of smoke detectors was completed every alternate year as required.
Failed to ensure fire doors were inspected annually in accordance with NFPA 80 standards.
Report Facts
Survey Census: 107
Sample Size: 28
Number of delay-egress doors lacking signage: 15
Facility capacity: 126
Current occupied beds: 103
Inspection Report
Complaint Investigation
Census: 106
Deficiencies: 1
Date: Jun 2, 2023
Visit Reason
The inspection was conducted as a complaint investigation based on complaints NJ00148819 and NJ00164462 to determine compliance with staffing ratio requirements.
Complaint Details
Complaint numbers NJ00148819 and NJ00164462 were investigated. The facility was found in noncompliance with staffing requirements but was ultimately found in compliance with 42 CFR Part 483, Subpart B, for Long Term Care Facilities based on this complaint survey.
Findings
The facility was found deficient in maintaining the required minimum staff-to-resident ratios mandated by New Jersey for multiple day, evening, and night shifts over several weeks. The deficiency had the potential to affect all residents, though no specific residents were identified as affected.
Deficiencies (1)
Failure to ensure staffing ratios were met to maintain the required minimum staff-to-resident ratios as mandated by the state of New Jersey for 21 of 21 day shifts, 1 of 21 evening shifts, and 1 of 21 night shifts reviewed.
Report Facts
Census: 106
Sample Size: 3
Days deficient in staffing ratios: 21
Evening shifts deficient: 1
Night shifts deficient: 1
Required CNAs on 09/19/21: 11
Actual CNAs on 09/19/21: 8
Required CNAs on 05/14/23: 14
Actual CNAs on 05/14/23: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed on 06/02/23 regarding staffing shortages and recruitment efforts. |
| Staffing Coordinator | Staffing Coordinator | Educated by the Administrator regarding mandatory staffing ratios and instructed to update contact information and staffing schedules. |
| Administrator | Administrator | Educated Staffing Coordinator and responsible for auditing staffing reports and monitoring compliance. |
Inspection Report
Complaint Investigation
Census: 92
Deficiencies: 1
Date: Nov 10, 2021
Visit Reason
The inspection was conducted based on Complaint #NJ00149893 to investigate the facility's compliance with safety and environmental regulations.
Complaint Details
Complaint #NJ00149893 was substantiated as the facility was found not in substantial compliance with 42 CFR Part 483, Subpart B, based on the presence of a portable electric heater in resident rooms, which posed a safety risk.
Findings
The facility failed to maintain a safe environment for 2 of 3 residents observed during the environmental tour due to the presence of a portable electric heater in a resident room, which is against facility policy and safety regulations. The heater was removed immediately and corrective actions were implemented to prevent recurrence.
Deficiencies (1)
Failure to maintain a safe environment due to use of a portable electric heater in resident rooms.
Report Facts
Census: 92
Deficiency completion date: Nov 30, 2021
Inspection Report
Routine
Census: 93
Deficiencies: 0
Date: Oct 7, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations and recommended COVID-19 practices.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.
Report Facts
Sample size: 6
Inspection Report
Complaint Investigation
Census: 93
Deficiencies: 1
Date: Sep 27, 2021
Visit Reason
The inspection was conducted as a complaint survey based on allegations of abuse, neglect, exploitation, or mistreatment involving an unwitnessed injury to a resident.
Complaint Details
Complaint numbers NJ146992 and NJ148000 were investigated. The complaint intake NJ146992 found that the facility failed to report an unwitnessed injury for Resident #1. The complaint was substantiated as the requirement was not met.
Findings
The facility failed to report an unwitnessed injury for one resident as required by regulations. The investigation revealed deficiencies in reporting alleged violations involving abuse or injuries of unknown origin.
Deficiencies (1)
Failure to report an unwitnessed injury for a resident within required timeframes.
Report Facts
Census: 93
Sample Size: 5
Inspection Report
Deficiencies: 1
Date: Jul 21, 2021
Visit Reason
The inspection was conducted to evaluate compliance with professional standards of nursing practice, specifically focusing on the documentation of refused medications at the nursing facility.
Findings
The facility failed to consistently follow its policy to document refused medications for Resident #18, as evidenced by multiple instances where medications were not administered but refusals were not properly documented in the Medication Administration Records (MAR) or progress notes.
Deficiencies (1)
Failure to consistently document refused medications for Resident #18 as required by facility policy and nursing standards.
Report Facts
Residents reviewed: 21
Dates medication not administered: 26
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse | LPN | Interviewed regarding medication refusal documentation practices |
| Infection Preventionist | IP | Educated nurses on documenting medication refusals and provided nursing in-service |
| Director of Nursing | DON | Reviewed MARs and progress notes for documentation of medication refusals and provided statements about documentation practices |
| Corporate Director of Nursing | Corporate DON | Interviewed nurses and stated best practices for documenting medication refusals |
Inspection Report
Life Safety
Census: 86
Deficiencies: 3
Date: Jul 21, 2021
Visit Reason
A Life Safety Code Survey was conducted by the New Jersey Department of Health, Health Facility Survey and Field Operations on 07/16/21 to assess compliance with Medicare/Medicaid participation requirements and the 2012 Edition of the National Fire Protection Association (NFPA) 101, Life Safety Code.
Findings
The facility was found to be in noncompliance with fire safety requirements including failure to provide occupant notification devices in the enclosed courtyard, incomplete sprinkler system coverage in a storage room, and improper maintenance of sprinkler escutcheon plates. Corrective actions and plans for ongoing monitoring were outlined.
Deficiencies (3)
Failure to provide notification by audible and visible signals in the enclosed courtyard as part of the fire alarm system.
Failure to provide complete sprinkler coverage in the north linen closet across from resident room 211.
Failure to maintain sprinkler system by using improper escutcheon plates around sprinkler heads, leaving gaps in the ceiling.
Report Facts
Census: 86
Deficiency completion date: Aug 6, 2021
Deficiency completion date: Aug 11, 2021
Deficiency completion date: Aug 21, 2021
Inspection Report
Life Safety
Deficiencies: 3
Date: Jul 16, 2021
Visit Reason
A Life Safety Code Survey was conducted by the New Jersey Department of Health, Health Facility Survey and Field Operations to assess compliance with Medicare/Medicaid participation requirements related to Life Safety from Fire and the 2012 Edition of the National Fire Protection Association (NFPA) 101, Life Safety Code (LSC), Chapter 19 EXISTING Health Care Occupancy.
Findings
The facility was found to be in noncompliance with fire safety requirements including failure to provide audible and visible fire alarm notification devices in the enclosed courtyard, incomplete sprinkler coverage in a linen closet, and improper sprinkler escutcheon plates on 25 of 50 sprinkler heads. Corrective actions were planned and completed as verified in a follow-up revisit.
Deficiencies (3)
Failed to provide notification by audible and visible signals in the enclosed courtyard tied into the fire alarm system.
Failed to provide complete sprinkler coverage in the north linen closet across from resident room 211.
Failed to maintain sprinkler system by using incorrect escutcheon plates around 25 of 50 fire sprinkler heads, leaving gaps that could affect activation.
Report Facts
Fire sprinkler heads with incorrect escutcheon plates: 25
Number of smoke zones in facility: 12
Percentage of building covered by generator: 50
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Present during observations and involved in corrective actions for fire alarm and sprinkler deficiencies | |
| Housekeeping Director | Present during observations of deficiencies | |
| Administrator | Notified of findings at Life Safety Code exit conference | |
| Regional Plant Operations Director | Present during observations of deficiencies |
Inspection Report
Complaint Investigation
Census: 73
Deficiencies: 1
Date: Apr 23, 2021
Visit Reason
The inspection was conducted as a complaint investigation based on Complaint# NJ 141848 to assess compliance with 42 CFR Part 483, Subpart B, for long term care facilities.
Complaint Details
Complaint# NJ 141848 was investigated and found the facility not in substantial compliance with regulatory requirements based on the complaint visit.
Findings
The facility was found not in substantial compliance due to failure to follow physician's orders and facility policies regarding medication and oxygen administration for one of three residents sampled. Deficient practices included missing vital signs documentation and improper adherence to physician orders.
Deficiencies (1)
Failure to meet professional standards of quality in following physician's medication and oxygen administration orders for Resident #2.
Report Facts
Sample Size: 4
Deficiencies cited: 1
Inspection Report
Routine
Census: 71
Deficiencies: 0
Date: Jan 19, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.
Report Facts
Sample size: 4
Inspection Report
Routine
Census: 93
Deficiencies: 0
Date: Dec 16, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations and recommended COVID-19 practices.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and had implemented the CMS and CDC recommended practices for COVID-19.
Report Facts
Sample size: 3
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