Preston House

Memory Care Home
Overview of Preston House

Preston House is an unparalleled memory care community in Charlotte, North Carolina. Nestled in a picturesque suburban setting, this residence offers the perfect blend of comfort and convenience, providing seniors with a well-balanced and fulfilling lifestyle. Step into a place that feels like home, where a dedicated team of specially trained professionals with extensive memory care training understands the unique needs of those with memory impairment.

From spacious and comfortable apartment options to thoughtfully equipped, handicapped-accessible bathrooms, every aspect is designed to enhance the well-being of individuals with memory care needs. The wireless emergency response system provides peace of mind, offering immediate assistance whenever needed. Engaging social activities, overseen by a full-time social director, create a vibrant community where connections are formed and cherished. Rest easy knowing that memory care facilities at Preston House go beyond just physical comfort. With specialized memory care training, the dedicated team is equipped to provide the highest level of care and support.

(509) 440-4917

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 40
Bed community size
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Status
Active

Additional licensing details

License number: HAL-060-169
County: Mecklenburg

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Julia Steingass, Director of Corporate Compliance

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Preston House

Memory Care
Contact Preston House

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

16 visits/inspections

Results

10 resulted in violations

6 found no issues

Latest inspection

Date:April 24, 2024
Type:Follow Up

14 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

No penalties in the past years

Compare Memory Care around Charlotte

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Brookdale Carriage Club Providence
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Charlotte (Olde Providence North)
430
Yes
A+
12
BKD FM HOLDING COMPANY LLC
71.5%
$5,357,348.00
$7,291,106.00
136.1%
7.60
4/5
8.1209
3/5
4/5
5/5
11
+23%
+104%
-6%
Private Rooms
Brookdale South Charlotte
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte (Wessex Square)
82
Yes
A+
16
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Summit Place of Mooresville
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Mooresville
60
No
-
33
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Brookdale South Park
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte (Closeburn - Glenkirk)
56
Yes
A+
50
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Apartment / Shared Apartment
Preston House
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte (West Sugar Creek)
40
No
A+
53
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms

Places of interest near Preston House

Address 10.0 miles from city center — 4.29 miles to nearest hospital (Atrium Health University City)

Address 4910 Harris Woods Blvd, Charlotte, NC 28269

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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