Preston House
Memory Care · Charlotte, NC
Preston House
Memory Care · Charlotte, NC
Overview of Preston House
Preston House is an unparalleled memory care community in Charlotte, North Carolina. Nestled in a picturesque suburban setting, this residence offers the perfect blend of comfort and convenience, providing seniors with a well-balanced and fulfilling lifestyle. Step into a place that feels like home, where a dedicated team of specially trained professionals with extensive memory care training understands the unique needs of those with memory impairment.
From spacious and comfortable apartment options to thoughtfully equipped, handicapped-accessible bathrooms, every aspect is designed to enhance the well-being of individuals with memory care needs. The wireless emergency response system provides peace of mind, offering immediate assistance whenever needed. Engaging social activities, overseen by a full-time social director, create a vibrant community where connections are formed and cherished. Rest easy knowing that memory care facilities at Preston House go beyond just physical comfort. With specialized memory care training, the dedicated team is equipped to provide the highest level of care and support.
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
StatusActive
CountyMecklenburg
License NumberHAL-060-169
Staffing
Key information about the people who lead and staff this community.
ContactJulia Steingass, Director of Corporate Compliance
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Preston House
Memory Care
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2016 · 10 years of data
14 deficiencies
16 inspections
0 penalties
10 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (70% below)
• Deficiencies per year (70% below)
• Deficiencies per inspection (59% below)
• Total inspections (24% below)
• Inspections with deficiencies (47% below)
• Inspection deficiency rate (30% below)
• Total deficiencies (70% below)
• Deficiencies per year (70% below)
• Deficiencies per inspection (59% below)
• Total inspections (24% below)
• Inspections with deficiencies (47% below)
• Inspection deficiency rate (30% below)
Latest Inspection
April 24, 2024
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 14 | 46 | This facility has 70% fewer total deficiencies than a typical North Carolina assisted living residence (14 vs. NC avg 46).↓ 70% better |
|
Deficiencies per year
Average deficiencies per year since 2016.
| 1.4 | 4.6 | This facility has 70% fewer deficiencies per year than a typical North Carolina assisted living residence (1.4 vs. NC avg 4.6).↓ 70% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.9 | 2.2 | This facility has 59% fewer deficiencies per inspection than a typical North Carolina assisted living residence (0.9 vs. NC avg 2.2).↓ 59% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 21 | This facility has 24% fewer total inspections than a typical North Carolina assisted living residence (16 vs. NC avg 21).↓ 24% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 10 | 19 | This facility has 47% fewer inspections with deficiencies than a typical North Carolina assisted living residence (10 vs. NC avg 19).↓ 47% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 63% | 90% | This facility has 27 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (63% vs. NC avg 90%).↓ 27% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 24, 2024, found that all previously cited deficiencies had been corrected with no new issues identified. Earlier inspections showed multiple deficiencies related mainly to building maintenance, fire safety systems, and ventilation, including insufficient tub and shower facilities, lack of wanderer alarms on exit doors, and unmaintained exterior premises. Prior reports also noted issues with plumbing, HVAC systems, and failure to follow resident care policy after a fall incident, but no enforcement actions or fines were listed in the available reports. Complaint investigations were not noted in any of the reports. The facility appears to have addressed earlier concerns, showing improvement in correcting cited deficiencies over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Preston House
10.0 miles from city center
Estimated distance in miles from Charlotte's city center to Preston House's address, calculated via Google Maps.
— 4.29 miles to nearest hospital (Atrium Health University City)
Calculate Travel Distance to Preston House
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Financial Assistance for
Memory Care in North Carolina
Preston House is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Memory Care around Charlotte
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| Brookdale South Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wessex Square) | 82 | Yes | 16 | 74.4% | A+ | 101.50/200 | 20 | 80% | Private Rooms | |
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77 | Yes | 12 | 71.5% | A+ | 98.75/200 | 15 | 80% | Private Rooms | |
| Summit Place of Mooresville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mooresville (Brawley School Road) | 60 | No | 33 | 88.3% | - | 91.50/200 | 25 | 92% | Private Rooms | |
| Brookdale South Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Closeburn - Glenkirk) | 56 | Yes | 50 | 82.1% | A+ | 93.50/200 | 26 | 88.5% | Apartment / Shared Apartment | |
| Preston House |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (West Sugar Creek) | 40 | No | 53 | - | A+ | 103.50/200 | 16 | 62.5% | Private Rooms |
Frequently Asked Questions about Preston House
What neighborhood is Preston House in?
Preston House is in the West Sugar Creek neighborhood of Charlotte.
Is Preston House in a walkable area?
Preston House has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Preston House?
According to NC state health department records, Preston House's license number is HAL-060-169.
How many beds does Preston House have?
Preston House has 40 beds.
What is the address of Preston House?
Preston House is located at 4910 Harris Woods Blvd, Charlotte, NC 28269, United States.
What is the phone number of Preston House?
(704) 741-5785 will put you in contact with the team at Preston House.
What county is Preston House located in?
Preston House is in Mecklenburg County.
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