Preston House
Preston House
Overview of Preston House
Preston House is an unparalleled memory care community in Charlotte, North Carolina. Nestled in a picturesque suburban setting, this residence offers the perfect blend of comfort and convenience, providing seniors with a well-balanced and fulfilling lifestyle. Step into a place that feels like home, where a dedicated team of specially trained professionals with extensive memory care training understands the unique needs of those with memory impairment.
From spacious and comfortable apartment options to thoughtfully equipped, handicapped-accessible bathrooms, every aspect is designed to enhance the well-being of individuals with memory care needs. The wireless emergency response system provides peace of mind, offering immediate assistance whenever needed. Engaging social activities, overseen by a full-time social director, create a vibrant community where connections are formed and cherished. Rest easy knowing that memory care facilities at Preston House go beyond just physical comfort. With specialized memory care training, the dedicated team is equipped to provide the highest level of care and support.
40-bed community Rank #319 / 390Bed count — State benchmarkedThis home is ranked 319th out of 390 homes in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 53 / 100 Rank #127 / 572Walk Score — State benchmarkedThis home is ranked 127th out of 572 homes in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
StatusActive
CountyMecklenburg
License NumberHAL-060-169
Staffing
Key information about the people who lead and staff this community.
ContactJulia Steingass, Director of Corporate Compliance
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2016 · 10 years of data
14 deficiencies
16 inspections
0 penalties
10 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (70% below)
• Deficiencies per year (70% below)
• Deficiencies per inspection (59% below)
• Total inspections (24% below)
• Inspections with deficiencies (47% below)
• Inspection deficiency rate (30% below)
• Total deficiencies (70% below)
• Deficiencies per year (70% below)
• Deficiencies per inspection (59% below)
• Total inspections (24% below)
• Inspections with deficiencies (47% below)
• Inspection deficiency rate (30% below)
Latest Inspection
April 24, 2024
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 14 | 46 | This facility has 70% fewer total deficiencies than a typical North Carolina assisted living residence (14 vs. NC avg 46).↓ 70% better |
|
Deficiencies per year
Average deficiencies per year since 2016.
| 1.4 | 4.6 | This facility has 70% fewer deficiencies per year than a typical North Carolina assisted living residence (1.4 vs. NC avg 4.6).↓ 70% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.9 | 2.2 | This facility has 59% fewer deficiencies per inspection than a typical North Carolina assisted living residence (0.9 vs. NC avg 2.2).↓ 59% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 21 | This facility has 24% fewer total inspections than a typical North Carolina assisted living residence (16 vs. NC avg 21).↓ 24% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 10 | 19 | This facility has 47% fewer inspections with deficiencies than a typical North Carolina assisted living residence (10 vs. NC avg 19).↓ 47% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 63% | 90% | This facility has 27 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (63% vs. NC avg 90%).↓ 27% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- April 24, 2024 follow-up survey confirmed all prior deficiencies were corrected with no further action required.
- January 18, 2024 inspection cited six deficiencies including insufficient tub and shower facilities, lack of wanderer alarms, fire safety system failures, and unmaintained exhaust ventilation.
- Past inspections from 2016 to 2018 showed recurring issues with HVAC cleanliness, fire safety, and maintenance of plumbing and emergency lighting.
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Preston House
10.0 miles from city center
Estimated distance in miles from Charlotte's city center to Preston House's address, calculated via Google Maps.
— 4.29 miles to nearest hospital (Atrium Health University City)
Calculate Travel Distance to Preston House
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Financial Assistance for
Memory Care in North Carolina
Preston House is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Memory Care around Charlotte
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| Charter Senior Living of Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wendover - Sedgewood) | 104
Facility
104
NC AVG
76
Rank
#83 / 390 | Yes |
22
Facility
22
NC AVG
33
Rank
#360 / 572 |
68.3%
Facility
68.3%
NC AVG
69.9%
Rank
#142 / 246 | A+ | 90.75/200
Facility
90.75/200
NC AVG
92.2
Rank
#260 / 322 | 34 | 97.1%
Facility
97.1%
NC AVG
76.2%
Rank
#325 / 335 | Studio / 1 Bed | |
| Brookdale South Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
76
Rank
#156 / 390 | Yes |
16
Facility
16
NC AVG
33
Rank
#407 / 572 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | Private Rooms | |
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
76
Rank
#180 / 390 | Yes |
12
Facility
12
NC AVG
33
Rank
#440 / 572 |
71.5%
Facility
71.5%
NC AVG
69.9%
Rank
#135 / 246 | A+ | 98.75/200
Facility
98.75/200
NC AVG
92.2
Rank
#167 / 322 | 15 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | Private Rooms | |
| Brookdale South Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Closeburn - Glenkirk) | 56
Facility
56
NC AVG
76
Rank
#289 / 390 | Yes |
50
Facility
50
NC AVG
33
Rank
#149 / 572 |
82.1%
Facility
82.1%
NC AVG
69.9%
Rank
#87 / 246 | A+ | 93.50/200
Facility
93.50/200
NC AVG
92.2
Rank
#234 / 322 | 26 | 88.5%
Facility
88.5%
NC AVG
76.2%
Rank
#281 / 335 | Apartment / Shared Apartment | |
| Preston House |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (West Sugar Creek) | 40
Facility
40
NC AVG
76
Rank
#319 / 390 | No |
53
Facility
53
NC AVG
33
Rank
#127 / 572 | - | A+ | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 322 | 16 | 62.5%
Facility
62.5%
NC AVG
76.2%
Rank
#54 / 335 | Private Rooms |
Frequently Asked Questions about Preston House
What neighborhood is Preston House in?
Preston House is in the West Sugar Creek neighborhood of Charlotte.
Is Preston House in a walkable area?
Preston House has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Preston House?
According to NC state health department records, Preston House's license number is HAL-060-169.
How many beds does Preston House have?
Preston House has 40 beds.
Are there photos of Preston House?
Yes — there are 6 photos of Preston House in the photo gallery on this page.
What is the address of Preston House?
Preston House is located at 4910 Harris Woods Blvd, Charlotte, NC 28269, United States.
What is the phone number of Preston House?
(704) 741-5785 will put you in contact with the team at Preston House.
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