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Assisted Living Home

Primrose Retirement Community of Lancaster

Assisted Living Home

Primrose Retirement Community of Lancaster

1481 Wesley Way, Lancaster, OH 43130 View map
Overview of Primrose Retirement Community of Lancaster

Primrose Retirement Community of Lancaster is one of the city’s best independent living, assisted living, and memory care communities. The senior living home programs and activities help individuals develop an active lifestyle and hassle-free living while maintaining independence. Holistic wellness is the goal of the dedicated team of professionals; they ensure that the vibrant home-like atmosphere presents a feeling that elevates their daily living.

Community features include a billiards room, a computer lounge, a chapel, a library, a salon, and a quiet area. Services include handicapped-accessible features, housekeeping, an emergency response system, and washer/dryer hookups. The luxury retirement home’s signature programs include the Primrose Life Enrichment, Primrose Telehealth for Seniors, and the Silver Lace Memory Care programs.

(740) 653-3900

Managed by Cynthia Love

Executive Director

Cynthia Love serves as the Executive Director at Primrose Retirement Community of Lancaster, leading personalized dementia care and engagement programs. She ensures residents receive tailored support and innovative activities that promote their well-being, safety, and dignity within the community.

Years in operation
37 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License details

Facility type
Residential Care Facility
Status Active
County: FAIRFIELD

Safety & Compliance

Wheelchair Accessible
Emergency Systems: Emergency response system in place.

Policies

Pets Allowed
Smoking Allowed
Designated smoking area NOT available
Alcohol Allowed
Family Council Available

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. BJ Schaefbauer, President

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
24-Hour Staffing

Contact Information

Fax: (740) 653-3905

Additional Policies & Features

Housekeeping: Yes
Utilities Included: Yes

Amenities & Lifestyle

Respite services
55+ community
Beauty salon and barbershop
Billiard room
Chapel
Emergency response system
Wellness center
Ice cream parlor
Central air/heat
On-site therapy services
Laundry facilities
Library with computer access
24/7 staffing
Fire sprinkler system
Garage available
Handicapped accessible
Pet friendly
Scheduled transportation

Programs & Activities

Activities
See our activity calendar for events.
Specific Programs
Independent Living, Assisted Living, Memory Care, Townhome Villas, Life Enrichment, Telehealth for Seniors, Dementia Support Group
Religious Services
Chapel available.
Operating Hours
24/7

Pricing & Financial Information

IL$5,450
MC$7,700
IL$4,850
Townhome$4,950

Dining & Nutrition

Food Description
Three home-cooked meals daily with restaurant-style dining.
Meals Included
Yes
Meals Per Day
3

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 497 / 548 / 811 / 1,018 - 1,068 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Primrose Retirement Community of Lancaster

Assisted Living Independent Living Memory Care
Contact Primrose Retirement Community of Lancaster

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Methods of Payment other than Private: Self Pay

Performance summary

Key indicators of commitment to quality care and safety.

Scores

Resident Satisfaction Score
92.06

Based on survey responses.

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Latest inspection

Date:July 16, 2025

Inspection oversight

Immediate jeopardy identified:No
Substandard quality of care cited:No

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

91 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Care and services

90 / 100

Ohio average: 89 / 100

Environment

98 / 100

Ohio average: 95 / 100

Moving in

88 / 100

Ohio average: 82 / 100

Facility culture

94 / 100

Ohio average: 86 / 100

Caregivers

96 / 100

Ohio average: 89 / 100

Spending time

87 / 100

Ohio average: 80 / 100

Meals and dining

84 / 100

Ohio average: 81 / 100

Compare Assisted Living around Lancaster The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

Bickford of Lancaster
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lancaster
92
A+
8
Studio / 1 Bed / 2 Bed
-
89
2
The Ridge at Lancaster
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Lancaster
42
A+
52
Studio / 1 Bed / 2 Bed
-
91
1
Primrose Retirement Community of Lancaster
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lancaster
-
A+
4
Studio / 1 Bed / 2 Bed
-
91
-
Reflections Retirement Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Lancaster
-
A+
6
Studio / 1 Bed / 2 Bed
DENNIS DOWNING
90
-
Scott‘s Place
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lancaster
-
-
22
Studio / 1 Bed / 2 Bed
-
-
-

Living Spaces & Floor Plans

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Primrose Retirement Community Of Lancaster 1 2
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Places of interest near Primrose Retirement Community of Lancaster

Address 3 miles from city center — 1.23 miles to nearest hospital (Fresenius Medical Care at Fairfield Medical Center)

Address 1481 Wesley Way, Lancaster, OH 43130

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.