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Residential Care Facility
Status
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Assisted Living in Lancaster
Reflections Retirement Community
Assisted Living in Lancaster
Reflections Retirement Community
Reflections Retirement Community is one of the trusted independent living and assisted living communities in Lancaster that offers seniors 65 years and older an unmatched level of focus, care, and compassion. Management strives to provide a dedicated approach to enhancing the quality of life for seniors needing quality assistance by offering options that cater to each individual’s needs.
Reflections Retirement Community offers a reliable approach to enhancing the quality of life for seniors needing quality assistance by providing opportunities that cater to each individual’s needs. All-inclusive amenities and services include an elegant dining room, independent and assisted living apartments, lounge areas, outdoor common areas, personalized care plans, scheduled programs, enriching assisted living activities, housekeeping, and transportation services.
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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About this community
License details
County:
FAIRFIELD
Ownership & operating entity
Reflections Retirement Community is administrated by DENNIS DOWNING.
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
TIFFANY STARNER
Contact:
Margaret Kirk, Marketing Director
Contact Information
Email:
[email protected]
Fax:
(740) 653-1413
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Reflections Retirement Community
Independent Living
Assisted Living
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Latest inspection
Date
July 8, 2025
Inspection oversight
Immediate jeopardy identified:No
Substandard quality of care cited:No
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
90 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
86 / 100
Ohio average: 89 / 100
Environment
97 / 100
Ohio average: 95 / 100
Moving in
92 / 100
Ohio average: 82 / 100
Facility culture
92 / 100
Ohio average: 86 / 100
Caregivers
95 / 100
Ohio average: 89 / 100
Spending time
88 / 100
Ohio average: 80 / 100
Meals and dining
83 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility56/100
Ohio average46/100
Did (Does) the therapy help you meet your goals?
This facility78/100
Ohio average88/100
Did (Do) you know who to speak to about your therapy progress?
This facility78/100
Ohio average85/100
Did (Do) the therapists help you set goals?
This facility89/100
Ohio average89/100
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Is it easy for you to get around in your room (or apartment)?
This facility88/100
Ohio average96/100
Can you enjoy the outdoors if you want to?
This facility93/100
Ohio average91/100
Can you find a place to be alone if you want to be alone?
This facility94/100
Ohio average96/100
Are you able to get around the building if you want to?
This facility100/100
Ohio average95/100
Is it very clean here?
This facility100/100
Ohio average96/100
Are your personal items safe here?
This facility100/100
Ohio average92/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to REFLECTIONS RETIREMENT COMMUNITY?
This facility86/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility92/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility79/100
Ohio average78/100
Are you friends with anyone who lives here?
This facility81/100
Ohio average81/100
Do the people who work here go above and beyond to give you a good life?
This facility93/100
Ohio average87/100
Are you encouraged to speak up about things you don’t like here?
This facility93/100
Ohio average81/100
Are you as involved in decisions about your care as you want to be?
This facility93/100
Ohio average85/100
Are your concerns taken care of in a timely way?
This facility94/100
Ohio average86/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Would you highly recommend REFLECTIONS RETIREMENT COMMUNITY to someone who needs this type of care?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the same people take care of you most of the time?
This facility86/100
Ohio average84/100
Do the people who care for you explain your care and services to you?
This facility88/100
Ohio average85/100
Do the people who work here check on you often enough to see if you need anything?
This facility88/100
Ohio average81/100
Do the people who work here ever get angry at you?
This facility93/100
Ohio average88/100
Do the people who work here do things the way you want them done?
This facility94/100
Ohio average88/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility94/100
Ohio average95/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility94/100
Ohio average92/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility100/100
Ohio average90/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility100/100
Ohio average85/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have enough opportunities to go on outings and special events?
This facility77/100
Ohio average73/100
Are you as connected to the community as you want to be?
This facility80/100
Ohio average71/100
Do you have something to look forward to most days?
This facility86/100
Ohio average77/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility87/100
Ohio average83/100
Do you usually enjoy how you spend your time?
This facility93/100
Ohio average87/100
Are there enjoyable things to do on the weekends, if you want?
This facility93/100
Ohio average63/100
Do you like the activities here?
This facility93/100
Ohio average83/100
Are you able to do the activities offered here, if you want?
This facility100/100
Ohio average93/100
Do you feel included in life here?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility77/100
Ohio average68/100
Do you look forward to mealtimes?
This facility79/100
Ohio average80/100
Do you like the food here?
This facility81/100
Ohio average81/100
Does the menu change often enough?
This facility86/100
Ohio average77/100
Do you get enough fresh food options here?
This facility93/100
Ohio average81/100
Do you get enough to eat here?
This facility94/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Compare Assisted Living around Lancaster The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
Bickford of Lancaster
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Lancaster
92
Yes
8
Private Rooms / Semi-Private Rooms
A+
-
89
2
The Ridge at Lancaster
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Lancaster
42
Yes
52
-
A+
-
91
1
Reflections Retirement Community
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Lancaster
-
Yes
6
-
A+
Dennis Downing
90
0
Primrose Retirement Community of Lancaster
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Lancaster
-
Yes
4
Studio / 1 Bed / 2 Bed
A+
-
91
0
Scott‘s Place
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lancaster
-
Yes
22
-
-
-
-
0
Places of interest near Reflections Retirement Community
4.1 miles from city center — 4.22 miles to nearest hospital (Fairfield Medical Center)
2750 W Fair Ave, Lancaster, OH 43130
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Guides for Better Senior Living
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