Overview of Promedica Skilled Nursing and Rehabilitation Center
Promedica Skilled Nursing and Rehabilitation Center is located on Forest Drive, providing exceptional care to those who need it most. They understand that transitioning to a new home can be a challenging experience, and so they strive to make the process as smooth as possible, offering the support of a highly skilled staff and specialized care programs tailored to meet each individual’s unique needs. Whether for short-term or long-term care, residents can expect to receive the highest level of comfort and care in a genuine, home-like environment. Their state-of-the-art facility boasts a warm and welcoming environment, complete with lounges and activity areas where residents can relax and socialize. With housekeeping and laundry taken care of, residents can focus on enjoying their time and staying connected with family and friends through the provided phone service, private or semi-private rooms with internet access, and TV. At Promedica, good nutrition is a top priority, and they provide well-balanced meals that cater to the dietary needs of each resident. They also offer a variety of engaging activities, such as horticulture, arts and crafts, and cultural and religious celebrations, to ensure that each day is filled with enjoyment and purpose.
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What families are saying
Overall quality of life and resident wellbeing
Staff Attentiveness and Professionalism - The reviews reveal a significant divide in experiences with the staff. While some users praise specific nurses for their kindness, attentiveness, and professionalism, others report neglect, rudeness, and a lack of communication skills. This suggests inconsistency in staff performance and patient care quality.
Quality of lifeCare & staff
Personalized attention and individual support
Communication and Responsiveness Issues - Several users expressed dissatisfaction with staff communication, citing instances of rudeness, lack of courtesy, and unresponsiveness to patient needs and requests for information. This indicates a broader issue with the communication practices among the staff, affecting patient and family experiences.
Personal attentionCommunityCare & staff
Quality of care and staff professionalism
Staffing Levels and Response Times - There are concerns about understaffing and delayed response times, specifically in situations requiring urgent assistance. Some reviews mention long waits for help and staff complaining about their working conditions, which may contribute to the perceived inefficiencies in patient care and support.
Care & staff
Home Information Promedica Skilled Nursing and Rehabilitation Center
Walk Score: 43 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.