Promenade Commons
Nursing Home & Independent Living · Holiday Island, AR
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Promenade Commons

Nursing Home & Independent Living · Holiday Island, AR
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Promenade Commons accepts Medicare, Medicaid, and private pay.

Overview of Promenade Commons

Ideally positioned on Promenade Boulevard in Rogers, Arkansas, Promenade Commons is a modern, welcoming 55+ independent living community. Within the Promenade Commons, senior residents can immerse themselves in a vibrant culture of togetherness and enjoy many amenities designed to enhance their senior living experience.

Senior residents of Promenade Commons get access to a fully-equipped fitness center, a dog park, a hot tub, a saltwater pool, and so much more. Along the renowned Razorback Trail, their strategic location offers effortless access to shopping, delightful dining options, and outdoor walking opportunities. Experience a fulfilling and active lifestyle in the heart of Rogers, Arkansas, with Promenade Commons as your welcoming and modern 55+ community.

(479) 335-1075

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 27.5% Above AR avg. ▲ 27.5% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 38.4% Above AR avg. ▲ 38.4% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 5.8% Below AR avg. ▼ 5.8% Below AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 9.3% Above AR avg. ▲ 9.3% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 0m per day
This facility Arkansas avg (4h 40m per day)
vs Arkansas avg
+7%
Staff typeHours / Day / Residentvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 43m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the Arkansas average: 71.3%
Occupancy rate 93.5%
Avg. Length of Stay 119 days
Occupancy rate
93.5%
Avg. Length of Stay
119 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

61% of new residents, often for short stays.

Typical stay 2 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$9.7M
Profit
$1.2M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$9.7M
Profit
$1.2M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
42.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $8.5M
Walk Score
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Amenities & Lifestyle

Community Amenities
Operating HoursMonday: 9 AM to 5 PM, Tuesday: 9 AM to 6 PM, Wednesday: 9 AM to 6 PM, Thursday: 9 AM to 7:30 PM, Friday: 9 AM to 5 PM, Saturday: 10 AM to 5 PM, Sunday: Closed

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Promenade Commons

Independent Living

Contact Promenade Commons

Health Inspection History

Inspections Since 2022
Total health inspections 3

Arkansas average 4.2


Last Health inspection on Jul 2024

Total health citations
10

Arkansas average 21.8

Citations per inspection
3.33

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 10 citations resulted from standard inspections; and 1 of 10 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Arkansas average

Arkansas average: 0.4


Serious Health citations
0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

10 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4
Citations history (last 4 years)
Abuse/Neglect moderate citation Jul 25, 2024
Corrected

Infection Control moderate citation Jul 25, 2024
Corrected

Nutrition moderate citation Jul 25, 2024
Corrected

Nutrition moderate citation May 18, 2023
Corrected

Living Spaces & Floor Plans for Promenade Commons

Promenade Commons Plan 2
Promenade Commons Plan 1
Promenade Commons Plan 5
Promenade Commons Plan 4
Promenade Commons Plan 3

Financial Assistance for
Nursing Home in Arkansas

Promenade Commons is located in Rogers, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Places of interest near Promenade Commons

Address 37.4 miles from city center Info Estimated distance in miles from Rogers's city center to Promenade Commons's address, calculated via Google Maps. — 1.03 miles to nearest hospital (Northwest Medical Center - Bentonville)

Calculate Travel Distance to Promenade Commons

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Staffing Data

Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.

Total staff 149
Employees 113
Contractors 36
Staff to resident ratio 1.75:1
9% better than Arkansas average
Arkansas average ratio: 1.61:1 Arkansas average ratio: 1.61:1See full Arkansas ranking
Avg staff/day 45
Average shift 8.9 hours
11% better than Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 36,349

Nursing staff breakdown

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 72
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

No contractors work on this role.

Contractor staffing

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.

Total hours from contractors

11.4%

4,143 contractor hours this quarter

Licensed Practical Nurse: 13 Speech Language Pathologist: 5 Physical Therapy Aide: 4 Qualified Social Worker: 4 Respiratory Therapy Technician: 3 Physical Therapy Assistant: 2 Registered Nurse: 1 RN Director of Nursing: 1 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Certified Nursing Assistant7207219,91791100%8.6
Licensed Practical Nurse1913326,95491100%9.7
Medication Aide/Technician9092,6538998%10.3
Speech Language Pathologist0551,4637279%8.2
Physical Therapy Aide0447366167%10
Mental Health Service Worker1016507178%9.1
RN Director of Nursing1126276875%8.9
Physical Therapy Assistant0225817481%7.9
Registered Nurse7185385257%7.8
Administrator1014806470%7.5
Nurse Practitioner1014806470%7.5
Qualified Social Worker0443494752%7.4
Respiratory Therapy Technician0333336369%5.2
Nurse Aide in Training1012963741%8
Dietitian1011581719%9.3
Occupational Therapy Aide0111051516%7
Occupational Therapy Assistant0112433%8
Medical Director011633%2
72 Certified Nursing Assistant
% of Days 100%
32 Licensed Practical Nurse
% of Days 100%
9 Medication Aide/Technician
% of Days 98%
5 Speech Language Pathologist
% of Days 79%
4 Physical Therapy Aide
% of Days 67%
1 Mental Health Service Worker
% of Days 78%
2 RN Director of Nursing
% of Days 75%
2 Physical Therapy Assistant
% of Days 81%
8 Registered Nurse
% of Days 57%
1 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 70%
4 Qualified Social Worker
% of Days 52%
3 Respiratory Therapy Technician
% of Days 69%
1 Nurse Aide in Training
% of Days 41%
1 Dietitian
% of Days 19%
1 Occupational Therapy Aide
% of Days 16%
1 Occupational Therapy Assistant
% of Days 3%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 85
Medicare
15
17.6% of residents
Medicaid
55
64.7% of residents
Private pay or other
15
17.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.9
15% worse than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.7
18% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.3%
In line with Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.6%
39% worse than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 17.2%
14% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
20% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.3%
51% better than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.8%
117% worse than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.1%
83% worse than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.3%
503% worse than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.5%
38% worse than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.2%
In line with Arkansas average

Arkansas average: 96.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
15% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.0%
6% better than Arkansas average

Arkansas average: 77.7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Guides for Better Senior Living

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Frequently Asked Questions about Promenade Commons

Is Promenade Commons in a walkable area?

Promenade Commons has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the phone number of Promenade Commons?

(479) 335-1075 will put you in contact with the team at Promenade Commons.

Is Promenade Commons Medicare or Medicaid certified?

Yes — Promenade Commons is a CMS-certified provider of Medicare and Medicaid.

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