Quail Park on Cypress
Quail Park on Cypress
Quail Park on Cypress, located in Visalia, CA, is one of Living Care Lifestyles’ senior living communities offering assisted living services and memory care. This senior living community’s assisted living services provides residents with personalized care plans from licensed care professionals on site. Each accommodation unit is also equipped with emergency call systems, providing more peace of mind for both residents and family members.
Additionally, they also provide residents with delicious chef-prepared meals, and are provided dining assistance if needed. Housekeeping and laundry services are also offered, as well as scheduled transportation for medical appointments or shopping needs.
Inspection Report Summary for Quail Park on Cypress
Quail Park Retirement Village, LLC, located at 4520 W Cypress Ave in Visalia, was the subject of five California Department of Social Services Community Care Licensing (CCLD) inspection reports between October 2021 and November 2022. The facility, licensed to a capacity of 175 residents, was overseen by Administrator Theresa Egurrola in 2021 and by Administrator Lenette Otero‑Gross in 2022.
In the early‑2021 visits, a COVID‑19 infection‑control inspection on 10 July 2021 was postponed because three residents tested positive. The follow‑up inspection on 29 November 2021 found no deficiencies: entry screening, mask use, hand‑sanitizer stations, and adequate PPE supplies were all in place, and staff had current training records. The 2022 first annual inspection, conducted on 7 November, identified a Type A deficiency under CCR 87309(a) for cleaning chemicals and under CCR 87465(h)(2) for centrally stored medications. These items were observed in unlocked resident bathrooms, posing immediate health risks. Administrator Otero‑Gross promptly removed the chemicals and medications to a locked staff room, clearing the deficiencies during the same visit.
The second 7 November 2022 visit focused on health‑safety case management. Investigations uncovered two incidents: a resident’s apartment had missing money, and a medication error involving digoxin and other drugs. A deficiency was cited for inadequate medication administration procedures, and a plan of correction was drafted. Administrator Otero‑Gross committed to providing documentation on corrective actions and to submitting updated licensing forms by the required deadline.
Overall, the reports show that Quail Park maintained solid infection‑control practices during the pandemic but encountered lapses in medication storage and administration in late 2022. The facility’s responsiveness—removing unsecured substances, establishing plans of correction, and submitting required documents—demonstrates compliance readiness, though the incidents highlight ongoing risks in medication management and resident financial oversight.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
66.9% (117/175)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
November 8, 2001
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
QP RETIREMENT VILLAGE,LLC & LIVING CARE MANAGEMENT
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County
The county where the facility is located.
TULARE
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#547201356)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
12 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
5 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
4 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
9 complaints
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Citations
Number of deficiencies or violations found during inspections.
11 citations
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 388 - 475 / 570 - 658 / 858 - 976 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
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Types of Care at Quail Park on Cypress
Floor Plans
Places of interest near Quail Park on Cypress
2.9 miles from city center
4520 W Cypress Ave, Visalia, CA 93277
Email:[email protected]
Phone:+1 559-624-3500
Email:[email protected]
Phone:+1 559-624-3500
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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