Quail Park on Cypress
Quail Park on Cypress
Quail Park on Cypress, located in Visalia, CA, is one of Living Care Lifestyles’ senior living communities offering assisted living services and memory care. This senior living community’s assisted living services provides residents with personalized care plans from licensed care professionals on site. Each accommodation unit is also equipped with emergency call systems, providing more peace of mind for both residents and family members.
Additionally, they also provide residents with delicious chef-prepared meals, and are provided dining assistance if needed. Housekeeping and laundry services are also offered, as well as scheduled transportation for medical appointments or shopping needs.
Inspection Report Summary for Quail Park on Cypress
Quail Park Retirement Village, LLC, located at 4520 W Cypress Ave in Visalia, was the subject of five California Department of Social Services Community Care Licensing (CCLD) inspection reports between October 2021 and November 2022. The facility, licensed to a capacity of 175 residents, was overseen by Administrator Theresa Egurrola in 2021 and by Administrator Lenette Otero‑Gross in 2022.
In the early‑2021 visits, a COVID‑19 infection‑control inspection on 10 July 2021 was postponed because three residents tested positive. The follow‑up inspection on 29 November 2021 found no deficiencies: entry screening, mask use, hand‑sanitizer stations, and adequate PPE supplies were all in place, and staff had current training records. The 2022 first annual inspection, conducted on 7 November, identified a Type A deficiency under CCR 87309(a) for cleaning chemicals and under CCR 87465(h)(2) for centrally stored medications. These items were observed in unlocked resident bathrooms, posing immediate health risks. Administrator Otero‑Gross promptly removed the chemicals and medications to a locked staff room, clearing the deficiencies during the same visit.
The second 7 November 2022 visit focused on health‑safety case management. Investigations uncovered two incidents: a resident’s apartment had missing money, and a medication error involving digoxin and other drugs. A deficiency was cited for inadequate medication administration procedures, and a plan of correction was drafted. Administrator Otero‑Gross committed to providing documentation on corrective actions and to submitting updated licensing forms by the required deadline.
Overall, the reports show that Quail Park maintained solid infection‑control practices during the pandemic but encountered lapses in medication storage and administration in late 2022. The facility’s responsiveness—removing unsecured substances, establishing plans of correction, and submitting required documents—demonstrates compliance readiness, though the incidents highlight ongoing risks in medication management and resident financial oversight.

Facility Overview
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Facility ID
Unique ID assigned by the California Department of Social Services for this licensed facility. 547201356
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal. LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state. November 8, 2001
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Licensee / Operator
Entity or organization legally responsible for managing this facility. QP RETIREMENT VILLAGE,LLC & LIVING CARE MANAGEMENT
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County
The county where the facility is located. TULARE
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#547201356)
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BBB Business ID
Unique identifier assigned by the Better Business Bureau. 71008345
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits. 12 visits
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Inspections
Formal inspections conducted by the state’s licensing division. 5 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections. 4 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state. 9 complaints
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Citations
Number of deficiencies or violations found during inspections. 11 citations
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Official Report
Opens the facility's official licensing and inspection record on the state regulatory portal. View State Report
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 388 - 475 / 570 - 658 / 858 - 976 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
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Type of Care Available
Places of interest near Quail Park on Cypress
2.9 miles from city center
4520 W Cypress Ave, Visalia, CA 93277
[email protected]
+1 559-624-3500
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
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- Our concierge service helps seniors move into the perfect home for them
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