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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Park Visalia, located in Visalia, CA, is a senior living community offering quality assisted living and memory care services to its residents. Their studio and one-to-two bedroom accommodation features spacious bathrooms with walk-in shower, kitchenette, and living area. Park Visalia’s assisted living services provide residents with top quality care and conveniences from medication management, to assistance with daily living activities.
Committed to ensuring the residents comfort and care needs are met, Park Visalia provides 24hr staffing for assistance, meals and snacks provisions, and a full calendar of social, cultural, fitness, and recreational programs. This pet friendly community also opens its doors to furbaby visitors, providing residents opportunities to bond with beloved pets.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 4th out of 345 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 29m per day | ▲ 35% State avg: 4h 4m per day · National avg: 3h 25m per day |
Lower than the California average: 72.8%Park Visalia Assisted Living & Memory Care is legally operated by Sh 3 Visalia Opco Llc; Crfld Management, Llc, and administrated by Amanda Kelsey.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
19 points below the California average for nursing homes (81/100)
Inspection score: 62 out of 100. Letter grade D-. 19 points below the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 14 | 10 | This facility has 40% more total citations than a typical California nursing home (14 vs. CA avg 10).↑ 40% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 10 | 3 | This facility has 233% more serious citations (type a) than a typical California nursing home (10 vs. CA avg 3).↑ 233% worse Rank #1058 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1058th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 4 | 4 | This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg |
|
Citations per year
Average citations per year since 2021.
| 2.8 | 2 | This facility has 40% more citations per year than a typical California nursing home (2.8 vs. CA avg 2).↑ 40% worse |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California nursing home (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 42 | 16 | This facility has 163% more total visits than a typical California nursing home (42 vs. CA avg 16).↑ 163% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 24 | 13 | This facility has 85% more complaint visits than a typical California nursing home (24 vs. CA avg 13).↑ 85% worse Rank #1187 / 1397 Complaint visits — State benchmarked This home is ranked 1187th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 13 | 7 | This facility has 86% more other visits than a typical California nursing home (13 vs. CA avg 7).↑ 86% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 20 | 10 | This facility has 100% more complaint investigations than a typical California nursing home (20 vs. CA avg 10).↑ 100% worse |
California average 12.5
Last Health inspection on Jan 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
40 of 48 citations resulted from standard inspections; and 8 of 48 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
100% better than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
29% more staff per resident than California average
8% worse than California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 17 RN Staff are full-time employees. No contractors work on this role.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursAssists with medical care and medications.
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursHelps with daily care and mobility.
All 33 CNA Staff are full-time employees. No contractors work on this role.
33
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 33 | 0 | 33 | 9,385 | 92 | 100% | 7.4 |
| Registered Nurse | 17 | 0 | 17 | 5,376 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,965 | 92 | 100% | 7.8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,247 | 65 | 71% | 6.6 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,174 | 77 | 84% | 5.5 |
| Speech Language Pathologist | 2 | 0 | 2 | 556 | 68 | 74% | 6.7 |
| RN Director of Nursing | 1 | 0 | 1 | 503 | 64 | 70% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 414 | 56 | 61% | 7.4 |
| Physical Therapy Aide | 1 | 0 | 1 | 414 | 60 | 65% | 6.9 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
32% worse than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.4
27% worse than California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
57% worse than California averageCalifornia average: 11.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.4%
In line with California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
17.6%
255% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
0.0%
100% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
73% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.7%
7% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
13% of new residents, usually for short-term rehab.
83% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
33Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Park Visalia Assisted Living & Memory Care based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #67 / 346Payroll — State benchmarkedThis home is ranked 67th out of 346 homes in California for payroll. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
3.3 miles from city center
Estimated distance in miles from Visalia's city center to Park Visalia Assisted Living & Memory Care's address, calculated via Google Maps.
— 1.26 miles to nearest hospital (DaVita Visalia Dialysis)
Add your location
Park Visalia Assisted Living & Memory Care is located in Visalia, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Park Visalia Assisted Living & Memory Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Visalia | 110
Facility
110
CA AVG
103
Rank
#644 / 1658 | 67.3% | -21% | 7.30 | +148% | +73% | $0 | 48 | 6.0 | - | 31 |
54
Facility
54
CA AVG
57
Rank
#1243 / 2093 | Sh 3 Visalia Opco LLC; Crfld Management, LLC | $40.3M | $12.3M | 30.5% | 555555 | ||||
| Westgate Gardens Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Visalia | 140
Facility
140
CA AVG
103
Rank
#420 / 1658 | 31.4% | -63% | 3.16 | -55% | -25% | $8.3k | 55 | 2.2 | 1 | 44 |
36
Facility
36
CA AVG
57
Rank
#1629 / 2093 | Jonathan Walker | $31.9M | $10.3M | 32.3% | 555208 |
The legal owner and operator of Park Visalia Assisted Living & Memory Care is Sh 3 Visalia Opco Llc; Crfld Management, Llc.
Park Visalia Assisted Living & Memory Care has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Park Visalia Assisted Living & Memory Care's occupancy is 67%.
Amanda Kelsey is the administrator of Park Visalia Assisted Living & Memory Care.
Park Visalia Assisted Living & Memory Care has 110 beds.
Park Visalia Assisted Living & Memory Care has had 14 recently reported deficiencies.
Yes — there are 7 photos of Park Visalia Assisted Living & Memory Care in the photo gallery on this page.
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