Inspection Reports for
Ranch View Senior Assisted Living

CA, 92024

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 0 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

Same as California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025

Occupancy

Latest occupancy rate 50% occupied

Based on a July 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

0% 30% 60% 90% 120% Mar 2022 Feb 2023 Nov 2023 Jun 2024 Feb 2025 Jul 2025

Inspection Report

Annual Inspection
Census: 21 Capacity: 42 Deficiencies: 0 Date: Jul 31, 2025

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for Ranchview Senior Assisted Living Facility.

Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and documentation were present and in order.

Report Facts
Capacity: 42 Census: 21

Employees mentioned
NameTitleContext
Maria FloresMarketing ManagerMet with Licensing Program Analysts during inspection and exit interview
Nacole PattersonLicensing Program AnalystConducted the inspection
Jose De La CruzLicensing Program AnalystConducted the inspection

Inspection Report

Annual Inspection
Census: 21 Capacity: 42 Deficiencies: 0 Date: Jul 31, 2025

Visit Reason
The inspection was an unannounced required annual inspection to evaluate compliance with licensing requirements for Ranchview Senior Assisted Living Facility.

Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and documentation were in place and functioning properly.

Report Facts
Capacity: 42 Census: 21

Employees mentioned
NameTitleContext
Maria FloresMarketing ManagerMet with Licensing Program Analysts during inspection and exit interview

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Jul 3, 2025

Visit Reason
An unannounced complaint investigation was conducted in response to allegations received on 2025-03-06 regarding medication administration errors, neglect in incontinence care, lack of supervision resulting in sexual activity between residents, untimely communication with a resident's representative, and staff training deficiencies.

Complaint Details
The complaint included multiple allegations: failure to administer medication resulting in seizure, neglect in incontinence care, neglect/lack of supervision leading to sexual activity between residents, failure to respond promptly to resident's representative, and inadequate staff training. All allegations were investigated and found unsubstantiated based on staff interviews, records review, and independent outside source investigations.
Findings
The investigation found no evidence to substantiate any of the allegations. Medication was administered correctly, incontinence care was timely and adequate, no sexual activity between residents was confirmed, communications with the resident's representative were prompt, and staff had proper medication training.

Report Facts
Capacity: 42 Census: 23 Staff interviews: 6 Staff interviews: 5 Medication training hours: 8 Medication training completion date: Feb 28, 2024 Calls per day: 3

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation
Sabel MartinezLicensing Program ManagerOversaw the complaint investigation
Maria FloresMarketing ManagerFacility representative met during investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in report header

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Jul 3, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-03-06 concerning medication administration, resident care, supervision, communication responsiveness, and staff training at Ranchview Senior Assisted Living.

Complaint Details
The complaint included allegations that staff did not administer medication resulting in a seizure, left a resident in a soiled diaper for an extended time, neglect led to sexual activity between residents, licensee did not respond promptly to communications, and staff lacked proper medication training. The investigation, including interviews, records review, and outside source investigations, found these allegations unsubstantiated.
Findings
The investigation found no evidence to substantiate the allegations. Medication was administered correctly, residents were assisted timely with incontinence care, no sexual activity occurred between residents, communications with the resident's representative were timely, and staff had proper medication training.

Report Facts
Capacity: 42 Census: 23 Medication training hours: 8 Staff interviews: 6 Staff interviews: 5

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation visit and authored the report
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Sabel MartinezSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Mar 21, 2025

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff refused to provide an assistive device to a resident.

Complaint Details
The complaint alleged that staff refused to provide an assistive device (CPAP machine) to a resident. The allegation was investigated through interviews with staff and outside sources, records review, and direct observation. No evidence was found to support the claim, and the complaint was unsubstantiated.
Findings
The investigation included staff interviews, records review, and direct observation, which found no evidence to corroborate the allegation. The resident's CPAP machine was consistently cleaned and administered by staff, and the allegation was determined to be unsubstantiated.

Report Facts
Complaint Control Number: 08-AS-20250314154803 Capacity: 42 Census: 24 Number of staff interviewed: 3 Number of signs observed: 3

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and authored the report
Maria FloresMarketing Manager/AdministratorFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorNamed as facility administrator

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Mar 21, 2025

Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that staff refused to provide an assistive device to a resident.

Complaint Details
The complaint alleged staff refused to provide an assistive device to a resident. The allegation was unsubstantiated based on staff interviews, records review, observations, and outside agency input.
Findings
The investigation found no evidence to support the allegation. Staff interviews, records review, and observations confirmed that the resident's CPAP machine was consistently used, cleaned, and staff assisted or attempted to assist the resident. The allegation was unsubstantiated.

Report Facts
Complaint Control Number: 1

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and delivered findings
Maria FloresMarketing Manager/AdministratorFacility representative met during investigation and exit interview
Jeffrey SettineriAdministratorNamed as facility administrator
Jennifer LottSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 22 Capacity: 42 Deficiencies: 0 Date: Feb 27, 2025

Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that the licensee did not meet a resident's incontinence needs.

Complaint Details
The complaint alleged that a resident arrived at an outside care agency with soiled clothing, indicating unmet incontinence needs. Investigation included interviews with staff, the resident, outside sources, and records review. Staff and management stated the resident was clean and dry prior to transport. The resident frequently refused prescribed medication necessary to prevent incontinence. Outside sources did not corroborate the allegation and admitted assumptions were made without confirming facility care.
Findings
Based on interviews, direct observations, and records review, the allegation that the licensee failed to meet the resident's incontinence needs was unsubstantiated. The resident was observed to be clean and well cared for, and records showed the resident frequently refused medication that would have prevented incontinence episodes.

Report Facts
Medication refusal count: 23 Medication acceptance count: 4 Facility capacity: 42 Resident census: 22

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and authored the report.
Jennifer LottLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation.
Genoveva GuerreroAdministratorFacility administrator interviewed during the investigation.

Inspection Report

Complaint Investigation
Census: 22 Capacity: 42 Deficiencies: 0 Date: Feb 27, 2025

Visit Reason
An unannounced complaint investigation was conducted following an allegation that the licensee did not meet a resident's incontinence needs.

Complaint Details
The complaint alleged that the licensee did not meet a resident's incontinence needs. The investigation included interviews with staff and the resident, review of medication administration records showing frequent medication refusals by the resident, and observations. Outside sources had concerns but did not verify with the facility. The allegation was found unsubstantiated.
Findings
The investigation found that the allegation was unsubstantiated. Staff interviews, record reviews, and direct observation confirmed that the resident's incontinence needs were met and the resident was clean and groomed. The resident frequently refused medication that would have prevented incontinence episodes, which contributed to the issue.

Report Facts
Medication refusals: 23 Medication accepted at recommended time: 4 Facility capacity: 42 Census: 22

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and unannounced visit.
Genoveva GuerreroAdministratorFacility administrator interviewed during the investigation.

Inspection Report

Census: 24 Capacity: 42 Deficiencies: 0 Date: Jan 22, 2025

Visit Reason
The visit was an unannounced Case Management visit in response to the self-reported death of a resident on 2025-01-16.

Findings
A wellness check was conducted at the facility with no health or safety issues identified and no deficiencies cited or observed during the visit.

Employees mentioned
NameTitleContext
Jeffrey SettineriLicenseeMet during the visit and involved in discussion of the visit purpose.
Maria FloresMarketing DirectorMet during the visit and involved in discussion of the visit purpose.
Nacole PattersonLicensing Program AnalystConducted the unannounced Case Management visit.

Inspection Report

Census: 24 Capacity: 42 Deficiencies: 0 Date: Jan 22, 2025

Visit Reason
The visit was an unannounced Case Management visit in response to the self-reported death of Resident 1 on 2025-01-16.

Findings
A wellness check was conducted at the facility with no health or safety issues identified. No deficiencies were cited or observed during this visit.

Employees mentioned
NameTitleContext
Jeffrey SettineriLicenseeMet with during the visit and involved in the exit interview.
Maria FloresMarketing DirectorMet with during the visit and involved in the exit interview.
Nacole PattersonLicensing Program AnalystConducted the unannounced Case Management visit.
Jennifer LottSupervisorSupervisor named in the report.

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Dec 20, 2024

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not treat a resident with dignity and handled the resident in a rough manner.

Complaint Details
The complaint alleged staff did not treat a resident with dignity and handled the resident roughly. The investigation included unannounced visits, interviews, and records review. Staff and residents did not corroborate the allegations, and no evidence of injury was found. The complaint was unsubstantiated.
Findings
The investigation found no corroboration of the allegations after interviews with staff, residents, outside sources, and records review. The resident showed no signs of injury and staff behavior was consistent with maintaining dignity. The allegations were determined to be unsubstantiated.

Report Facts
Complaint Control Number: 8 Capacity: 42 Census: 23 Staff interviewed: 5 Estimated Days of Completion: 0

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and unannounced visit
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Jennifer LottLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Dec 20, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation received on 2024-10-03 that staff did not treat a resident with dignity.

Complaint Details
The complaint alleged that staff did not treat Resident 1 with dignity. The allegation was unsubstantiated after investigation including interviews, observations, and records review. The resident exhibited manipulative and aggressive behaviors and was not medically indicated for a hospital bed as claimed.
Findings
The investigation found no evidence to substantiate the allegation. Interviews with staff, residents, outside sources, and records review showed no corroboration of staff treating the resident without dignity. The staff member named in the complaint had not worked at the facility since October 2023, prior to the resident's admission.

Report Facts
Capacity: 42 Census: 23 Attempts to interview staff: 3 Staff interviewed: 5 Outside sources interviewed: 4

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and unannounced visit
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Jennifer LottLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Dec 20, 2024

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 02/21/2023 regarding neglect resulting in bodily injury, failure to seek medical attention, and failure to report a resident's change in condition to the responsible party.

Complaint Details
The complaint involved allegations of neglect causing bodily injury, failure to seek medical attention, and failure to report a resident's change in condition. The investigation included interviews with staff, residents, outside sources, and records review. The allegations were found to be unsubstantiated.
Findings
The investigation found that staff properly followed procedures during the incident, preventing greater injury to the resident. Notifications to the hospice agency and family were timely, and x-rays confirmed no fractures. The allegations were unsubstantiated as evidence did not prove neglect or failure to report.

Report Facts
Capacity: 42 Census: 23 Complaint Control Number: 08-AS-20230221091854 Incident date: 2/16/2023 (date of resident incident) X-ray date: 2/22/2023 (date x-rays were taken) Notification timeframe: 2

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation
Jennifer LottLicensing Program ManagerNamed in report header and signature
Maria FloresMarketing ManagerMet with during inspection and exit interview

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Dec 20, 2024

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not treat a resident with dignity and handled the resident in a rough manner.

Complaint Details
The complaint was unsubstantiated. Allegations included staff not treating a resident with dignity and handling the resident roughly. Investigations included interviews, observations, and records review, all of which did not support the allegations.
Findings
The investigation found no evidence to substantiate the allegations. Staff, residents, outside sources, and records review did not corroborate the claims. The resident was observed to have no injuries, and the facility conducted an internal investigation with no findings of abuse.

Report Facts
Complaint Control Number: 1

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and unannounced visit
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Jennifer LottSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Dec 20, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to an allegation that staff did not treat a resident with dignity.

Complaint Details
The complaint alleged that staff did not treat Resident 1 with dignity. The allegation was unsubstantiated after investigation, including interviews and observations. The resident exhibited manipulative and aggressive behaviors, and the staff member named had not worked at the facility since October 2023, prior to the resident's admission.
Findings
The investigation found no evidence to substantiate the allegation. Interviews with staff, residents, outside sources, and records review showed no indication of staff treating the resident without dignity. The staff member named in the complaint had not worked at the facility since before the resident was admitted.

Report Facts
Complaint Control Number: 8 Complaint Control Number Full: 20241003111853 Capacity: 42 Census: 23 Number of staff interviewed: 5 Number of outside sources interviewed: 4 Number of attempts to interview staff in question: 3

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and unannounced visit
Jeffrey SettineriAdministratorFacility administrator named in the report
Maria FloresMarketing ManagerMet with the Licensing Program Analyst during the investigation and exit interview
Jennifer LottSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 23 Capacity: 42 Deficiencies: 0 Date: Dec 20, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2023-02-21 regarding neglect resulting in bodily injury, failure to seek medical attention for a resident, and failure to report a resident's change in condition to the responsible party.

Complaint Details
The complaint involved allegations of neglect causing bodily injury, failure to seek medical attention, and failure to notify the responsible party. The investigation included interviews, records review, and outside source verification. The allegations were found unsubstantiated based on consistent staff accounts, timely reporting, and appropriate follow-up care and communication with family and hospice.
Findings
The investigation found that staff properly followed procedures during the incident involving Resident 1 (R1), who suffered bruising due to a fall prevented by staff intervention. Notifications were timely made to the Department, Hospice, and R1’s Responsible Party. The allegations were unsubstantiated as evidence showed no neglect or failure in care or reporting.

Report Facts
Capacity: 42 Census: 23 Complaint Control Number: 08-AS-20230221091854 Incident date: Incident occurred on 2023-02-16 X-ray date: X-rays taken on 2023-02-22 showing no fracture

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Jennifer LottSupervisorSupervisor overseeing the investigation

Inspection Report

Annual Inspection
Census: 25 Capacity: 42 Deficiencies: 0 Date: Jun 18, 2024

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for Ranchview Senior Assisted Living Facility.

Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and records were in order and properly maintained.

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the unannounced required annual inspection.
Maria FloresMarketing ManagerMet with Licensing Program Analyst and participated in the inspection and exit interview.
Wendy DiazManagerParticipated in the facility tour during the inspection.

Inspection Report

Annual Inspection
Census: 25 Capacity: 42 Deficiencies: 0 Date: Jun 18, 2024

Visit Reason
Licensing Program Analyst conducted an unannounced Required Annual Inspection to review the facility's compliance with licensing requirements.

Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and records were in place and properly maintained.

Employees mentioned
NameTitleContext
Maria FloresMarketing ManagerMet with Licensing Program Analyst during inspection and participated in facility tour.
Wendy DiazManagerParticipated in facility tour during inspection.
Jeffrey SettineriAdministrator/DirectorNamed as facility administrator/director.
Nacole PattersonLicensing Program AnalystConducted the unannounced Required Annual Inspection.

Inspection Report

Complaint Investigation
Census: 27 Capacity: 42 Deficiencies: 0 Date: Mar 14, 2024

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff inappropriately touched a resident.

Complaint Details
The complaint alleged that staff inappropriately touched resident 1 (R1). The allegation was found to be unfounded after investigation, meaning it was false, could not have happened, and/or was without a reasonable basis.
Findings
The investigation found the allegation to be unfounded based on staff interviews, outside source interviews, resident interview, and records review which indicated the resident had agitation and hallucinations and recanted the accusation.

Report Facts
Capacity: 42 Census: 27 Estimated Days of Completion: 0

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and authored the report
Lizzette TellezLicensing Program ManagerNamed as Licensing Program Manager on the report
Maria FloresMarketing ManagerMet with during the investigation and exit interview
Wendy DiazManagerMet with during the investigation

Inspection Report

Complaint Investigation
Census: 27 Capacity: 42 Deficiencies: 0 Date: Mar 14, 2024

Visit Reason
An unannounced complaint investigation was conducted following an allegation received on 2024-03-08 that staff inappropriately touched a resident.

Complaint Details
The complaint alleged staff inappropriately touched resident 1 (R1). The allegation was investigated through interviews, records review, and observations. The resident recanted the accusation and stated it was a dream. The allegation was determined to be unfounded.
Findings
The investigation found the allegation to be unfounded based on staff interviews, outside source interviews, resident interview, and records review which showed no evidence of mistreatment. The resident was found to have agitation and hallucinations, and the allegation was dismissed.

Report Facts
Capacity: 42 Census: 27 Estimated Days of Completion: 0

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and authored the report
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 22 Capacity: 42 Deficiencies: 0 Date: Dec 21, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 07/12/2023 regarding neglect and failure to observe changes in condition of a resident at Ranchview Senior Assisted Living Facility.

Complaint Details
The complaint involved allegations of neglect including severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure to observe changes in condition for Resident 1. The investigation concluded the allegations were unsubstantiated based on interviews, records, and observations.
Findings
The investigation found that the allegations of neglect resulting in severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure to observe change in condition were unsubstantiated. Staff and outside source interviews, records review, and observations indicated appropriate care and interventions were provided, and no evidence supported the allegations.

Report Facts
Facility capacity: 42 Census: 22

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation visit and authored the report
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 22 Capacity: 42 Deficiencies: 0 Date: Dec 21, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 07/12/2023 regarding neglect and failure to observe changes in condition of a resident at Ranchview Senior Assisted Living Facility.

Complaint Details
The complaint involved allegations of neglect including severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure of staff to observe changes in condition for Resident 1. The investigation concluded the allegations were unsubstantiated.
Findings
The investigation found that the allegations of neglect resulting in severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure to observe change in condition were unsubstantiated based on staff interviews, records review, outside source interviews, and direct observations.

Report Facts
Capacity: 42 Census: 22 Complaint control number: 08-AS-20230712162633 Estimated Days of Completion: 0

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and delivered findings
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Lizzette TellezSupervisorSupervisor overseeing the complaint investigation

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Nov 29, 2023

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff were using a belt to restrain a resident in a chair.

Complaint Details
The complaint alleged staff were using a belt to restrain a resident in a chair. The investigation included observations of residents, review of medical records, and interviews with staff and outside sources. The complaint was found to be unsubstantiated.
Findings
The investigation found that the observed safety belts were positioning cushions with doctor's orders, not restraints. Interviews and record reviews showed no evidence of staff using belts to restrain residents. The allegations were unsubstantiated.

Report Facts
Capacity: 42 Census: 24

Employees mentioned
NameTitleContext
Amy DomingoLicensing Program AnalystConducted the complaint investigation and observations
Wendy DiazManagerFacility manager met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report header
Simon JacobLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Nov 29, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff were using a belt to restrain a resident in a chair.

Complaint Details
The complaint alleged staff were using a belt to restrain a resident in a chair. The allegation was unsubstantiated based on observations, record reviews, and interviews.
Findings
The investigation found no evidence to substantiate the allegation. Observations and medical record reviews confirmed that positioning cushions and safety belts were used appropriately with doctor's orders, and interviews with staff and outside sources confirmed no use of belts for restraint.

Report Facts
Capacity: 42 Census: 24

Employees mentioned
NameTitleContext
Amy DomingoLicensing Program AnalystConducted the complaint investigation and observations
Wendy DiazManagerFacility manager met with the evaluator during the investigation
Simon JacobSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Jul 21, 2023

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that lack of supervision resulted in a resident injury at Ranchview Senior Assisted Living Facility.

Complaint Details
The complaint alleged lack of supervision resulting in injury to resident R1. The allegation was unsubstantiated based on interviews, observations, and record reviews.
Findings
The investigation included interviews, record reviews, and direct observations, which found no evidence to substantiate the allegation. Staff presence was adequate, and no physical altercations were observed or reported during the timeframe in question. The allegation was determined to be unsubstantiated.

Report Facts
Capacity: 42 Census: 24 Estimated Days of Completion: 0

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and unannounced visit
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Lizzette TellezLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Jul 21, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that lack of supervision resulted in a resident injury.

Complaint Details
The complaint alleged that lack of supervision resulted in an injury to a resident when pushed by another resident. The allegation was unsubstantiated after investigation.
Findings
The investigation found no evidence to substantiate the allegation. Interviews, observations, and record reviews indicated adequate staff presence and supervision during the timeframe in question, and the incident was determined to be unsubstantiated.

Report Facts
Capacity: 42 Census: 24 Estimated Days of Completion: 0

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and unannounced visit
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report
Lizzette TellezSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Apr 20, 2023

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 10/14/2022 regarding staff chemically restraining a resident, uncleared staff working at the facility, unlawful eviction, failure to follow reporting requirements, and staff forging documents.

Complaint Details
The complaint involved five allegations: staff chemically restrained a resident, uncleared staff working at the facility, unlawful eviction of a resident, licensee not following reporting requirements, and staff forged documents. The investigation found no evidence to substantiate these allegations.
Findings
The investigation included interviews, facility tours, and record reviews, which did not corroborate any of the allegations. No evidence was found to support claims of chemical restraint, uncleared staff working, unlawful eviction, failure to report incidents, or document forgery. The allegations were determined to be unsubstantiated.

Report Facts
Capacity: 42 Census: 24 Allegations: 5 Estimated Days of Completion: 0

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and authored the report
Lizzette TellezLicensing Program ManagerOversaw the complaint investigation
Ryan AmentOperations AssistantFacility representative met during the investigation and exit interview

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Apr 20, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2022-10-14 regarding staff chemically restraining a resident, uncleared staff working at the facility, unlawful eviction, failure to follow reporting requirements, and staff forging documents.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included chemical restraint of a resident, uncleared staff working, unlawful eviction, failure to follow reporting requirements, and forged documents. Evidence did not support any of these claims.
Findings
The investigation included interviews, facility tours, and records review, and found no evidence to substantiate any of the five allegations. Staff and outside sources denied the claims, and records confirmed proper medication administration, cleared staff, lawful resident placement, proper reporting, and truthful documentation.

Report Facts
Capacity: 42 Census: 24 Number of allegations: 5 Number of unannounced facility visits: 3

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation visit and authored the report
Ryan AmentOperations AssistantFacility representative met during the investigation and exit interview
Jeffrey SettineriAdministratorFacility administrator named in the report header

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Feb 1, 2023

Visit Reason
An unannounced complaint investigation was conducted in response to allegations received on 2022-10-20 that the facility was in disrepair and that the licensee did not address a pest issue.

Complaint Details
The complaint was unsubstantiated after investigation. The allegations included facility disrepair and failure to address pest issues, both of which were found to be unproven based on evidence.
Findings
The investigation found that the facility was undergoing repairs for an HVAC malfunction and cosmetic remodeling, and pest control services were being regularly performed with no evidence of roach infestation. Both allegations were unsubstantiated based on observations, interviews, and records review.

Report Facts
Capacity: 42 Census: 24 Insect monitors serviced: 13 Insect monitors with no activity: 12 Dates of HVAC repair: Repairs completed on 2022-10-18 after leak reported on 2022-10-13

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and authored the report
Jeffrey SettineriLicensee/AdministratorProvided information and photos regarding HVAC repairs and facility condition
Maria FloresMarketing ManagerMet with Licensing Program Analyst during the investigation and exit interview

Inspection Report

Complaint Investigation
Census: 24 Capacity: 42 Deficiencies: 0 Date: Feb 1, 2023

Visit Reason
An unannounced complaint investigation was conducted in response to allegations that the facility was in disrepair and that the licensee did not address a pest issue.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included facility disrepair and failure to address pest issues. The HVAC leak was repaired promptly, and pest control records showed no activity of roaches. The facility was undergoing minor renovations and maintained monthly pest control services.
Findings
The investigation found that the facility was undergoing repairs for an HVAC malfunction and cosmetic upgrades, and pest control services were active with no evidence of roach infestation. Both allegations were unsubstantiated based on observations, interviews, and records review.

Report Facts
Capacity: 42 Census: 24 Pest control insect monitors serviced: 13 Dates of HVAC repair: Leak first reported 2022-10-13, repairs completed 2022-10-18

Employees mentioned
NameTitleContext
Nacole PattersonLicensing Program AnalystConducted the complaint investigation and facility tour
Jeffrey SettineriLicenseeProvided information and photographs regarding HVAC repairs and facility renovations
Maria FloresMarketing ManagerFacility representative met during the investigation and exit interview

Inspection Report

Complaint Investigation
Census: 22 Capacity: 42 Deficiencies: 0 Date: Nov 17, 2022

Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations that staff do not assist residents with bathing and that the facility does not provide activities for residents.

Complaint Details
The complaint investigation was triggered by allegations that staff do not assist residents with bathing and that the facility does not provide activities. The allegations were found to be unsubstantiated after review of records, interviews with residents, staff, and representatives, and observations of activities.
Findings
The investigation found that all residents are assisted with showering as scheduled and as needed, with staff making multiple attempts to encourage residents. Activities are provided daily, with residents generally enjoying participation. The allegations were determined to be unsubstantiated based on interviews, observations, and record reviews.

Report Facts
Capacity: 42 Census: 22

Employees mentioned
NameTitleContext
Vicky WilliamsonLicensing Program AnalystConducted the complaint investigation and authored the report
Genoveva GuerreroAdministratorMet with Licensing Program Analyst during the investigation
Magdalena GarciaActivity DirectorProvided information about activities during the investigation
Jeffrey SettineriAdministratorNamed as facility administrator in the report header

Inspection Report

Complaint Investigation
Census: 22 Capacity: 42 Deficiencies: 0 Date: Nov 17, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 10/18/2022 regarding staff not assisting residents with bathing and the facility not providing activities for residents.

Complaint Details
The complaint was unsubstantiated based on interviews, record reviews, and observations conducted during the investigation.
Findings
The investigation found insufficient evidence to substantiate the allegations. Staff assist residents with showering twice weekly and as needed, and activities are provided daily with resident participation encouraged. Residents and representatives reported no concerns.

Report Facts
Capacity: 42 Census: 22

Employees mentioned
NameTitleContext
Vicky WilliamsonLicensing Program AnalystConducted the complaint investigation visit
Genoveva GuerreroAdministratorMet with Licensing Program Analyst and participated in exit interview
Magdalena GarciaActivity DirectorProvided information about activities during the investigation
Jeffrey SettineriAdministratorNamed as facility administrator in report header

Inspection Report

Original Licensing
Capacity: 42 Deficiencies: 0 Date: May 3, 2022

Visit Reason
An announced Pre-Licensing inspection was conducted to evaluate the facility for initial licensing and certification.

Findings
The facility was found to be clean, well-maintained, and in good condition with no deficiencies noted. All safety features and resident amenities were observed to be appropriate and operational.

Report Facts
Hot water temperature: 105 Ambient temperature: 71.5

Employees mentioned
NameTitleContext
Jeffrey SettineriAdministratorMet with Licensing Program Analyst during Pre-Licensing inspection

Inspection Report

Original Licensing
Capacity: 42 Deficiencies: 0 Date: May 3, 2022

Visit Reason
An announced Pre-Licensing inspection was conducted to evaluate the facility prior to licensing.

Findings
The facility was found to be clean, well-maintained, and in good condition with no deficiencies noted. Safety features such as smoke and carbon monoxide alarms were present and operational.

Report Facts
Hot water temperature: 105 Ambient temperature: 71.5

Employees mentioned
NameTitleContext
Jeffrey SettineriAdministratorMet with Licensing Program Analyst during the Pre-Licensing inspection

Inspection Report

Original Licensing
Census: 24 Capacity: 42 Deficiencies: 0 Date: Mar 29, 2022

Visit Reason
The visit was conducted as a Component II evaluation for the initial licensing (CHOW application) of Ranchview Senior Assisted Living Facility to verify the applicant/administrator's understanding of California Code Title 22 Regulations and readiness for licensing.

Findings
The Component II completion was successful, confirming the applicant/administrator's understanding of facility operation, admission policies, staffing requirements, restrictive health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness.

Employees mentioned
NameTitleContext
Jeffrey SettineriAdministratorApplicant/administrator who participated in the Component II evaluation
Joyce BallesterosParticipant in the Component II evaluation
Mirella QuarantaLicensing Program ManagerNamed as Licensing Program Manager on the report
Susan NguyenLicensing Program AnalystNamed as Licensing Program Analyst on the report

Inspection Report

Original Licensing
Census: 24 Capacity: 42 Deficiencies: 0 Date: Mar 29, 2022

Visit Reason
The visit was conducted as a Component II evaluation for the original licensing (CHOW application) of Ranchview Senior Assisted Living Facility to verify the applicant/administrator's understanding of California Code Title 22 Regulations and readiness for licensing.

Findings
The Component II completion was successful. The applicant and administrator demonstrated understanding of facility operation, admission policies, staffing requirements, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.

Employees mentioned
NameTitleContext
Jeffrey SettineriAdministratorApplicant/administrator who participated in the Component II evaluation.
Joyce BallesterosParticipant in the Component II evaluation.
Mirella QuarantaSupervisorSupervisor overseeing the licensing evaluation.
Susan NguyenLicensing EvaluatorLicensing evaluator who conducted the evaluation.

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