Inspection Reports for
Real Care
818 Real Rd, Bakersfield, CA 93309, CA, 93309
Back to Facility ProfileCitations (over last year)
Citations (over last year)
16 citations/year
Citations are regulatory findings recorded during state inspections.
300% worse than California average
California average: 4 citations/yearCitations per year
16
12
8
4
0
Occupancy
Latest occupancy rate
9% occupied
Based on a November 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 28
Capacity: 300
Citations: 0
Date: Nov 7, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2025-10-24 regarding resident care and cleanliness.
Complaint Details
The investigation addressed allegations that the facility did not assist a resident with medical needs prior to leaving the community and that a resident's bedroom was not clean. The allegations were found unsubstantiated.
Findings
Based on observations and interviews, there was insufficient evidence to substantiate the allegations; therefore, the complaints were unsubstantiated.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jimmy Duarte | Licensing Program Analyst | Conducted the complaint investigation and delivered findings. |
| Jessica Pelaya | Administrator | Facility administrator met with the evaluator and was involved in the investigation. |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 300
Citations: 0
Date: Oct 27, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 2025-10-23 regarding staff locking a resident's bathroom door and delays in refilling residents' medication prescriptions.
Complaint Details
The allegations were unsubstantiated due to insufficient evidence to prove or disprove the claims that staff locked a resident's bathroom door and failed to refill medications timely.
Findings
The investigation found the bathroom door in the resident's room was unlocked and that the resident's family was responsible for obtaining and delivering medications. There was insufficient evidence to substantiate the allegations, and no deficiencies were issued.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Met with during the complaint investigation and mentioned in relation to facility operations. |
| Jimmy Duarte | Licensing Evaluator | Conducted the complaint investigation. |
| M. Medina | Licensing Program Analyst | Assisted in conducting the complaint investigation. |
Inspection Report
Follow-Up
Census: 26
Capacity: 300
Citations: 4
Date: Sep 25, 2025
Visit Reason
The visit was an unannounced case management inspection based on deficiencies found during a prior complaint investigation.
Complaint Details
The visit was triggered by deficiencies found during a prior complaint investigation.
Findings
The inspection found multiple Type A deficiencies including unsecured oxygen tanks in a resident's room, lack of a signal system for residents to call for assistance, and a Business Office Manager without a criminal background clearance. A civil penalty of $500 was assessed for the criminal record clearance violation.
Citations (4)
CCR 87355(a) Criminal Record Clearance was not met as the Business Office Manager did not have a completed criminal background clearance or fingerprints.
CCR 87618(b)(3)(E) Oxygen tanks that are not portable were unsecured in Resident R2's room, posing a direct and immediate risk.
CCR 87303(i)(1)(A) Facilities must have signal systems operating from each resident's living unit; Residents R1 and R2 did not have a signal system to call for assistance.
CCR 87618(b)(3)(F) Plastic tubing from the nasal cannula to the oxygen source was approximately 20 ft long and posed a hazard as wheelchair wheels rolled over it, obstructing oxygen flow.
Report Facts
Civil Penalty: 500
Oxygen tanks unsecured: 5
Canula tube length: 20
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Named in relation to findings and plan of correction. |
Inspection Report
Complaint Investigation
Census: 26
Capacity: 300
Citations: 3
Date: Sep 25, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to multiple allegations including facility disrepair, unfingerprinted individuals on premises, and reporting requirements.
Complaint Details
The complaint investigation was substantiated for allegations of facility disrepair, unfingerprinted individuals residing on premises, and failure to meet reporting requirements. Other allegations such as improper admission and pest problems were unsubstantiated due to insufficient evidence.
Findings
The investigation substantiated some allegations including the presence of unfingerprinted individuals residing at the facility and facility disrepair such as flooding and dirty areas. A civil penalty was assessed for criminal record clearance violations. Other allegations were found unsubstantiated due to lack of evidence.
Citations (3)
CCR 87355 Criminal Record Clearance was not met as two individuals residing at the facility were not on the employee schedule and lacked criminal record clearance. A civil penalty of $500 per individual was assessed.
CCR 87303 Maintenance and Operation was not met as room 174 was flooded and multiple areas had dirty or stained carpets, toilets, showers, and kitchen grout.
CCR 87211 Reporting Requirements was not met as no incident report was submitted for a resident's hospital visits despite the requirement to report incidents threatening resident welfare within seven days.
Report Facts
Civil penalty amount: 1000
Capacity: 300
Census: 26
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Facility administrator met during the investigation and involved in plan of correction. |
| Jimmy Duarte | Licensing Evaluator | Evaluator who conducted the complaint investigation. |
Inspection Report
Capacity: 300
Citations: 0
Date: Sep 12, 2025
Visit Reason
The visit was an unannounced Case Management visit for the purpose of Health and Safety of the residents in care.
Findings
The facility was toured and observed to have functioning water systems, adequate food supplies, and common areas with seating. One resident room had wet carpet due to a restroom flood the previous night, but the issue was resolved and no deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Met with Licensing Program Analyst during the inspection and involved in observations regarding facility conditions. |
| Jimmy Duarte | Licensing Program Analyst | Conducted the unannounced Case Management visit. |
Inspection Report
Complaint Investigation
Census: 23
Capacity: 300
Citations: 5
Date: Sep 11, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted to review compliance with medication administration, hospice care, and fire safety regulations.
Complaint Details
The investigation was complaint-driven and substantiated by observed deficiencies in medication administration, fire safety, and hospice care compliance.
Findings
Deficiencies were found related to altered prescription labels, incomplete centrally stored medication logs, lack of hospice care plans, and unauthorized latch locks on exit doors preventing residents from exiting. A civil penalty was issued for fire clearance violations.
Citations (5)
CCR 87465(h)(4): Prescription labels were altered by facility staff, changing medication administration time from noon to 2 PM, posing an immediate health and safety risk.
CCR 87202(a): Latch locks were attached on the outside of the main building door, preventing residents from exiting, violating fire clearance requirements and posing immediate safety risks.
CCR 87465(a)(4): The facility failed to ensure medications for resident R1 were administered as prescribed, with discrepancies in medication logs and bubble pack counts.
CCR 87465(a)(6): The facility did not maintain centrally stored medication logs for residents R1 and R2 for August 2025, posing potential health and safety risks.
CCR 87633(a)(4): The facility failed to provide a hospice care plan for resident R2, posing potential health, safety, and personal rights risks.
Report Facts
Civil penalty: Issued for fire clearance violation.
Plan of Correction Due Dates: Due dates ranged from 09/12/2025 to 09/25/2025 for various deficiencies.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Met with Licensing Program Analysts during the inspection and named in relation to findings. |
| Jimmy Duarte | Licensing Program Analyst | Conducted the inspection and authored the report. |
Inspection Report
Complaint Investigation
Census: 20
Capacity: 300
Citations: 0
Date: Aug 12, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2025-06-20 regarding staff practices and facility conditions.
Complaint Details
The complaint allegations included staff relying on egress devices as a substitute for staff, failure to maintain the facility free of odor, and failure to provide residents with activities. The allegations were found to be unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation included a facility tour, interviews, and documentation review. There was insufficient evidence to substantiate the allegations, and no deficiencies were issued.
Report Facts
Facility Capacity: 300
Resident Census: 20
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Present during facility tour and investigation |
| Nathan Villela | Maintenance Supervisor | Present during facility tour |
| Jimmy Duarte | Licensing Program Analyst | Conducted the complaint investigation |
| M. Medina | Licensing Program Analyst | Conducted the complaint investigation |
Inspection Report
Original Licensing
Capacity: 300
Citations: 0
Date: Apr 30, 2025
Visit Reason
The visit was a subsequent pre-licensing inspection to evaluate if the facility met all requirements for licensing.
Findings
The facility met all pre-licensing requirements including installation of toilet grab bars, readiness of resident apartments, and proper functioning of delayed egress doors. The Licensing Program Analyst will submit documentation for final review prior to license issuance.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Met with Licensing Program Analyst during pre-licensing inspection. |
| Benjamin Donel | Licensee | Met with Licensing Program Analyst during pre-licensing inspection. |
| Katie Brown | Licensing Program Analyst | Conducted the pre-licensing inspection. |
Inspection Report
Original Licensing
Capacity: 300
Citations: 4
Date: Apr 15, 2025
Visit Reason
The inspection was a pre-licensing visit to evaluate the facility's readiness for licensing and compliance with regulations.
Findings
The facility was toured and found generally compliant with required safety, environmental, and operational standards. However, several deficiencies were noted including missing toilet grab bars, some apartments not useable, soiled carpets undergoing cleaning, and an inoperable delayed egress system under repair.
Citations (4)
Toilet grab bars need to be installed in resident bathrooms.
All apartments were not found to be useable during the visit.
Carpets were soiled in some areas and carpet cleaning was in process during the visit.
Delayed Egress system was not operable and was under repair during the visit.
Report Facts
Facility capacity: 300
Hospice waiver beds: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator/Director | Met during the inspection and involved in exit interview. |
| Benjamin Donel | Licensee | Met during the inspection and involved in exit interview. |
| Katie Brown | Licensing Program Analyst | Conducted the pre-licensing inspection. |
| Sergiy Pidgirny | Licensing Program Manager | Named in report header and signature section. |
Inspection Report
Original Licensing
Capacity: 300
Citations: 0
Date: Apr 9, 2025
Visit Reason
Initial licensing evaluation conducted via telephone call with the Community Care Licensing analyst to assess applicant and administrator understanding of licensing requirements and readiness for facility operation.
Findings
The applicant and administrator successfully completed the Component II evaluation, demonstrating understanding of facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness. No deficiencies or violations were noted in this report.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Pelaya | Administrator | Participant in Component II evaluation and applicant/administrator verified during licensing process. |
| Benjamin Donel | Owner | Participant in Component II evaluation. |
| Shannon Betker | Analyst | Community Care Licensing analyst conducting the Component II evaluation. |
| Tammy Edwards | Licensing Program Manager | Named as Licensing Program Manager on the report. |
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