Total health inspections
4
California average 12.5
Last Health inspection on Feb 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Redlands Healthcare Center
Care Home
Redlands Healthcare Center
Care Home
Overview of Redlands Healthcare Center
Ideally situated near Redlands Community Hospital on West Fern Avenue, Redlands, CA, Redlands Healthcare Center is a distinct community that offers therapy and restorative nursing programs. Committed to improving residents’ well-being, the community provides exceptional care and support 24/7 for their comfort and convenience. Alongside a cozy and nurturing environment, beautifully designed and spacious accommodations are also provided so residents can easily adapt to their surroundings.
Fun activities and enriching programs are also conducted to keep residents active and socially engaged. Healthy meals are important for residents’ wellness, so delightful and nutritious meals are served to satisfy dietary needs and preferences. Find the care you need for a worry-free retirement with the community’s top-notch care and state-of-the-art amenities.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
78
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.6%
Residents per day (avg)
75
Occupancy rate
94.6%
Residents per day (avg)
75
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
45% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
54% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Proprietary home
Partnership
Home revenue
$17.6M
Profit
$3.3M
Proprietary home
Partnership
Home revenue
$17,555,504.00
Profit
$3,261,803.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.3M
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at Redlands Healthcare Center
Nursing Home
Compare Care Homes around San Bernardino County
The information below is reported by the California Department of Social Services and Department of Public Health.
Redlands Healthcare Center
-54%
-26%
+12%
CH
Care Homes
SNF
Nursing Homes 24/7 care needed
Redlands (South Redlands)
78
No
26
BAI, SHUANG
94.6%
$17,546,957.00
$5,840,292.00
33.3%
74.90
3.1075
17
-54%-26%+12%Private / Shared Rooms
Cassandra’s Care Home Inc.
-21%
CH
Care Homes
Rancho Cucamonga
6
Yes
32
CASSANDRA'S CARE HOME, INC.
66.7%
-
-
-
-
-
-
-
-21%Private / Shared Rooms
Hope Home Assisted Living Facility
+18%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
CH
Care Homes
Diamond Bar
6
No
53
KIM, JUNG HYUN
100.0%
-
-
-
-
-
-
-
+18%Private / Shared Rooms
Rose Valley Redlands Residential Care Facility For The Elderly
+18%
CH
Care Homes
Redlands (South Redlands)
6
No
32
3P PROPERTY II LLC
100.0%
-
-
-
-
-
-
-
+18%Private Rooms
Redlands Healthcare Center
Type of care:
CH
SNF
Community:
Redlands (South Redlands)
Bed Count:
78
Pets Allowed:
No
Operator:
BAI, SHUANG
CCN:
55001
Occupancy:
94.6%
Home Revenue:
$17,546,957.00
Payroll Costs:
$5,840,292.00
Payroll %:
33.3%
Avg Residents/Day:
74.90
Overall Rating:
Adj Nurse Hours:
3.1075
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
17
RN share vs State Avg:
-54%
-54%
Staffing vs State Avg:
-26%
-26%
Occupancy vs State Avg:
+12%
+12%
Bed Options:
Private / Shared Rooms
Cassandra’s Care Home Inc.
Type of care:
CH
Community:
Rancho Cucamonga
Bed Count:
6
Pets Allowed:
Yes
Operator:
CASSANDRA'S CARE HOME, INC.
Occupancy:
66.7%
Occupancy vs State Avg:
-21%
-21%
Bed Options:
Private / Shared Rooms
Hope Home Assisted Living Facility
Type of care:
AL
CH
Community:
Diamond Bar
Bed Count:
6
Pets Allowed:
No
Operator:
KIM, JUNG HYUN
Occupancy:
100.0%
Occupancy vs State Avg:
+18%
+18%
Bed Options:
Private / Shared Rooms
Rose Valley Redlands Residential Care Facility For The Elderly
Type of care:
CH
Community:
Redlands (South Redlands)
Bed Count:
6
Pets Allowed:
No
Operator:
3P PROPERTY II LLC
Occupancy:
100.0%
Occupancy vs State Avg:
+18%
+18%
Bed Options:
Private Rooms
Places of interest near Redlands Healthcare Center
2.1 miles from city center
1620 W Fern Ave, Redlands, CA 92373
Calculate Travel Distance to Redlands Healthcare Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
129
Total Staff
129
Employees
0
Contractors
34,416
Total Hours (Quarter)
51
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 8.1 | No |
| Licensed Practical Nurse | 22 | 7.7 | No |
| Certified Nursing Assistant | 65 | 7.4 | No |
Staff by Category
Administration ⓘ
1 staff
4hs shift avg
Nursing Staff ⓘ
95 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.2hs shift avg
Therapy Services ⓘ
25 staff
6.5hs shift avg
Activities & Recreation ⓘ
1 staff
8hs shift avg
Social Services ⓘ
1 staff
3.7hs shift avg
Dietary Services ⓘ
2 staff
7.8hs shift avg
Other Services ⓘ
2 staff
8.6hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 65 | 0 | 65 | 17,047 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,089 | 91 | 100% | 7.7 |
| Speech Language Pathologist | 10 | 0 | 10 | 1,996 | 76 | 84% | 6.9 |
| Registered Nurse | 5 | 0 | 5 | 1,571 | 91 | 100% | 8.1 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,071 | 65 | 71% | 6.5 |
| Dental Services Staff | 2 | 0 | 2 | 1,023 | 64 | 70% | 8.6 |
| RN Director of Nursing | 3 | 0 | 3 | 997 | 68 | 75% | 7.7 |
| Respiratory Therapy Technician | 8 | 0 | 8 | 835 | 74 | 81% | 6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 533 | 64 | 70% | 8.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 490 | 62 | 68% | 7.9 |
| Dietitian | 1 | 0 | 1 | 464 | 60 | 66% | 7.7 |
| Administrator | 1 | 0 | 1 | 256 | 64 | 70% | 4 |
| Physical Therapy Assistant | 1 | 0 | 1 | 18 | 8 | 9% | 2.2 |
| Qualified Social Worker | 1 | 0 | 1 | 11 | 3 | 3% | 3.7 |
Health Inspection History
Inspections
Total health citations
17
Citations per inspection
4.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 17 citations resulted from standard inspections; 1 of 17 resulted from complaint investigations; and 1 of 17 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Feb 06, 2025
Corrected
Infection Control moderate citation
Feb 06, 2025
Corrected
Quality of Care moderate citation
Apr 17, 2024
Corrected
Nutrition moderate citation
Feb 02, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
76
Total Residents
Medicare
30
(39.5%)
ⓘ
Medicaid
27
(35.5%)
ⓘ
Private Pay/Other
19
(25%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.5
32% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
7% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
18% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.8%
Percent of long-stay residents whose ability to move independently worsened
8.8%
27% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
23% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
66% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.6%
Percent of long-stay high risk residents with pressure ulcers
3.6%
28% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.8%
Percent of long-stay residents who lose too much weight
0.8%
82% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
32.4%
Percent of long-stay residents who have depressive symptoms
32.4%
384% worse than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.5%
Percent of long-stay residents who received an antipsychotic medication
4.5%
56% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.00
Number of hospitalizations per 1,000 long-stay resident days.
2.00
11% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.70
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.70
70% worse than California averageCalifornia average: 1.59
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.7%
11% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.9%
51% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
17.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
17.8%
67% worse than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.3%
Rate of successful return to home or community from a skilled nursing facility.
53.3%
5% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Redlands Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
94.6%
↑ 1.6pp vs 2022
Net Income
$3,261,803
↑ ~$803K vs 2022
Total Payroll
$6,879,291
↓ ~$25K vs 2022
Profit Margin
18.6%
↑ 2.6pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for California Seniors
Get financial aid guidanceContact Us
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Redlands Healthcare Center
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
