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Hope Home Assisted Living Facility is an idyllic community on Highland Valley Road, Diamond Bar, CA, that offers assisted living. Here, residents enjoy the highest quality of care and support from a compassionate and highly trained team attending to their needs 24/7. The community also handles daily living activities and household responsibilities, providing residents more time to do the things they truly enjoy.
Meet new friends and gain meaningful experiences with a well-thought-out calendar of fun activities and stimulating programs tailored to their leisure and wellness. Have the finest dining experience with healthy and delightful meals catering to nutritional needs and preferences. Make the most out of your golden years with the community’s dedicated care and welcoming environment.
Higher than the California average: 72.8%Hope Home Assisted Living Facility is legally operated by Kim, Jung Hyun, and administrated by Jung Hyun Kim.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the assisted living residences benchmark below for the typical California score; higher is better.
Near the California average for assisted living residences.
California assisted living residences benchmark: C 76/100
Inspection score: 70 out of 100. Letter grade C-. Near the California average for assisted living residences.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 10 | This facility has 10% fewer total citations than a typical California assisted living residence (9 vs. CA avg 10).↓ 10% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 5 | 3 | This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 4 | 4 | This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg |
|
Citations per year
Average citations per year since 2021.
| 1.8 | 2 | This facility has 10% fewer citations per year than a typical California assisted living residence (1.8 vs. CA avg 2).↓ 10% better |
|
Citations per inspection
Average citations per inspection.
| 0.8 | 3.3 | This facility has 76% fewer citations per inspection than a typical California assisted living residence (0.8 vs. CA avg 3.3).↓ 76% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 11 | 16 | This facility has 31% fewer total visits than a typical California assisted living residence (11 vs. CA avg 16).↓ 31% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 3 | 13 | This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The facility’s inspection record is mixed, with recent deficiencies related to medication documentation and improper bed rail use cited on November 4, 2025. Prior inspections found one outdated physician’s report in November 2023 and multiple deficiencies in June 2023 involving food supply, unauthorized room alterations, and liability insurance coverage. Complaint investigations from 2021 and 2022 included one substantiated eviction procedure violation but mostly unsubstantiated allegations, showing inconsistent compliance over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Transportation Services
Housekeeping Services
Recreational Activities
3.2 miles from city center
Estimated distance in miles from Diamond Bar's city center to Hope Home Assisted Living Facility's address, calculated via Google Maps.
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Hope Home Assisted Living Facility is located in Diamond Bar, California.
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The information below is reported by the California Department of Social Services and Department of Public Health.
| Redlands Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
CH Care Homes | Redlands (South Redlands) | 78 | No | 26 | - | - | - | - | 94.6% | - | Private / Shared Rooms |
| Hope Home Assisted Living Facility |
CH Care Home
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Diamond Bar | 6 | No | 53 | 5 | 3
Facility
3
CA AVG
11.6
Rank
#440 / 1397 | 5
Facility
5
CA AVG
3.2
Rank
#895 / 1164 | 6
Facility
6
CA AVG
11
Rank
#747 / 1365 |
100.0%
Facility
100.0%
CA AVG
73.6%
Rank
#1 / 1289 | Jung Hyun Kim | Private / Shared Rooms |
Hope Home Assisted Living Facility is in the Diamond Bar neighborhood of Diamond Bar.
The legal owner and operator of Hope Home Assisted Living Facility is Kim, Jung Hyun.
Hope Home Assisted Living Facility has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Hope Home Assisted Living Facility's occupancy is 100%.
Jung Hyun Kim is the administrator of Hope Home Assisted Living Facility.
Hope Home Assisted Living Facility has 6 beds.
Hope Home Assisted Living Facility has had 9 recently reported deficiencies.
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