Regal Heights Healthcare and Rehabilitation Center

Regal Heights Healthcare and Rehabilitation Center is an Assisted Living Home in Delaware

Regal Heights Healthcare and… is an Assisted Living Home in Delaware

Regal Heights Healthcare and Rehabilitation Center

6525 Lancaster Pike, Hockessin, DE 19707 View Map

Regal Heights Healthcare and Rehabilitation Center is an Assisted Living Home in Delaware

Regal Heights Healthcare and… is an Assisted Living Home in Delaware

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Overview of Regal Heights Healthcare and Rehabilitation Center

Regal Heights Healthcare and Rehabilitation Center is Hockessin’s premier subacute and skilled nursing facility that aims to change the meaning of recovery for seniors. The CCRC understands that aging can be daunting, much more so with a disability or condition. The exceptional level of care delivered by their patient-friendly staff is an approach to offering the best care possible for their residents. Regal Heights is where residents feel comfortable and secure in a nurturing environment.

Specializing in short-term rehabilitation and long-term nursing care, The community provides essential service that includes 24-hour nursing care, stimulating activities, engaging social activities and programs; therapy services that include speech, occupational, and physical, orthopedic care, wound care, and memory care training that include specialized programs designed to fit the individual’s unique needs.

+1 302-998-0181

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.21/day
Overall rating Info Based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Based on deficiencies found during state health inspections.
2/5
Staffing Info Based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 172

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Delaware
Occupancy rate 96.1%
Residents per day (avg) 165
Occupancy rate
96.1%
Residents per day (avg)
165

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 1 years

Private pay

43% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

25% of new residents, often for long-term daily care.

Typical stay 22 days

Finances and operations

Voluntary non-profit home
Church
Home revenue
$21.1M
Deficit of revenue
-$32.7K
Voluntary non-profit home Church
Home revenue
$21,148,745.00
Deficit of revenue
$-32,739.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.3M
34.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.9M
Total costs $21.2M
Bed community size
172-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 1 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 9, 2025
License Expiration
August 31, 2026

Additional licensing details

License number: 1079

Ownership & operating entity

Regal Heights Healthcare and Rehabilitation Center is administrated by Sara Jane Thompson.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: BethAnn Troy
Director of Nursing email: [email protected]
Administrator email: [email protected]

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Housing Options: Private Rooms / Semi-Private Rooms

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Building Type: Single-storey

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Transportation Services

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Fitness and Recreation

Types of Care at Regal Heights Healthcare and Rehabilitation Center

Nursing Home Assisted Living Hospice Care
Contact Regal Heights Healthcare and Rehabilitation Center

Comparison Chart

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Compare Assisted Living around Hockessin
Regal Heights Healthcare and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Hockessin
172
Yes
-
1
GELLEY, LEAH
96.1%
$20,042,456.00
$7,294,232.00
36.4%
164.70
2/5
4.2100
2/5
4/5
3/5
4
Private Rooms / Semi-Private Rooms
Brookdale Hockessin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Hockessin
66
Yes
A+
17
-
-
-
-
-
-
-
-
-
-
-
-
Studio
The Pointe at South Harmony Lodge and Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Newark
52
Yes
-
67
-
-
-
-
-
-
-
-
-
-
-
-
Studio
Cokesbury Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Hockessin
49
Yes
A+
12
-
10.0%
$27,994,132.00
$7,854,216.00
28.1%
3.00
5/5
4.7213
4/5
5/5
5/5
-
1 Bed / 2 Bed

Places of interest near Regal Heights Healthcare and Rehabilitation Center

Address 2.8 miles from city center

Address 6525 Lancaster Pike, Hockessin, DE 19707

Calculate Travel Distance to Regal Heights Healthcare and Rehabilitation Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

226
Total Staff
208
Employees
18
Contractors
66,534
Total Hours (Quarter)
90
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse188 Yes
Licensed Practical Nurse588.6 Yes
Certified Nursing Assistant1068.3 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
183 staff
8.4hs shift avg
Physicians & Practitioners
10 staff
7.7hs shift avg
Therapy Services
18 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
7hs shift avg
Dietary Services
8 staff
7.6hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
5.6%
of total hours from contractors
3,727 contractor hours this quarter
Licensed Practical Nurse: 5 Certified Nursing Assistant: 11 Registered Nurse: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant951110632,59891100%8.3
Licensed Practical Nurse5355818,80191100%8.6
Registered Nurse162182,62691100%8
Clinical Nurse Specialist9092,2038492%7.6
Other Dietary Services Staff6062,04191100%7.5
Respiratory Therapist4041,5247886%7.5
Speech Language Pathologist6061,1748695%6.7
Dietitian2029476673%7.7
Mental Health Service Worker2029366673%8
Physical Therapy Assistant4049047077%7.2
Respiratory Therapy Technician4048688290%6.4
Qualified Social Worker4045156673%7
Nurse Practitioner1014966268%8
RN Director of Nursing1014605864%7.9
Administrator1014405560%8

Health Inspection History

Source: CMS Health Citations (Jun 2023 – May 2025)

4
Inspections
67
Total Citations
1
Critical (J-L)
3
Serious (G-I)
16.75
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
4
Moderate (D-F)
59
Serious (G-I)
3
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
19
28% of total
Resident Rights
11
16% of total
Abuse, Neglect & Exploitation
7
10% of total
Pharmacy Services
5
7% of total
Infection Control
4
6% of total
Administration
2
3% of total
Citation Sources
Standard Inspections 44
Complaint Investigations 32
State Comparison (DE)
Avg Citations (State)
38.9
This Facility: 67
Avg Critical (State)
0.9
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 23, 2025 D Abuse/NeglectF0600 Corrected
May 23, 2025 G Abuse/NeglectF0604 Corrected
May 23, 2025 D Abuse/NeglectF0609 Corrected
May 23, 2025 D AdministrationF0940 Corrected
May 23, 2025 D Infection ControlF0880 Corrected
May 23, 2025 D Infection ControlF0883 Corrected
May 23, 2025 D Infection ControlF0887 Corrected
May 23, 2025 D PharmacyF0759 Corrected
May 23, 2025 D Quality of CareF0677 Corrected
May 23, 2025 D Quality of CareF0685 Corrected
May 23, 2025 D Quality of CareF0689 Corrected
May 23, 2025 D Quality of CareF0693 Corrected
May 23, 2025 D Quality of CareF0695 Corrected
May 23, 2025 D Care PlanningF0641 Corrected
May 23, 2025 D Care PlanningF0644 Corrected
May 23, 2025 D Care PlanningF0656 Corrected
May 23, 2025 D Care PlanningF0658 Corrected
May 23, 2025 D Resident RightsF0550 Corrected
May 23, 2025 D Resident RightsF0551 Corrected
May 23, 2025 D Resident RightsF0559 Corrected
Feb 10, 2025 D EnvironmentalF0908 Corrected
Feb 10, 2025 G Quality of CareF0689 Corrected
Feb 10, 2025 D Quality of CareF0695 Corrected
Feb 10, 2025 D Quality of CareF0697 Corrected
Feb 10, 2025 D Care PlanningF0658 Corrected
Feb 10, 2025 D Care PlanningF0842 Corrected
May 01, 2024 E Abuse/NeglectF0600 Corrected
May 01, 2024 D Abuse/NeglectF0609 Corrected
May 01, 2024 E Nursing ServicesF0712 Corrected
May 01, 2024 D Nursing ServicesF0725 Corrected
May 01, 2024 E NutritionF0812 Corrected
May 01, 2024 D Quality of CareF0676 Corrected
May 01, 2024 D Quality of CareF0677 Corrected
May 01, 2024 D Quality of CareF0688 Corrected
May 01, 2024 J Quality of CareF0689 Corrected
May 01, 2024 D Care PlanningF0641 Corrected
May 01, 2024 D Care PlanningF0656 Corrected
May 01, 2024 E Care PlanningF0658 Corrected
May 01, 2024 B Care PlanningF0842 Corrected
May 01, 2024 D Resident RightsF0550 Corrected
May 01, 2024 D Resident RightsF0578 Corrected
May 01, 2024 B Resident RightsF0620 Corrected
May 01, 2024 B Resident RightsF0623 Corrected
Jun 08, 2023 D Abuse/NeglectF0609 Corrected
Jun 08, 2023 E Abuse/NeglectF0943 Corrected
Jun 08, 2023 F AdministrationF0867 Corrected
Jun 08, 2023 E Infection ControlF0880 Corrected
Jun 08, 2023 D NutritionF0803 Corrected
Jun 08, 2023 F NutritionF0812 Corrected
Jun 08, 2023 F NutritionF0814 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
167 Total Residents
Private Pay/Other 167 (100%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
10.9 Score
14% worse than avg Delaware avg: 9.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.6 Score
8% worse than avg Delaware avg: 19.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
18.9%
Lost Too Much Weight
6.6%
Urinary Tract Infection
2.5%
Depressive Symptoms
0.2%
Falls with Major Injury
4.4%
Pneumococcal Vaccine
89.3%
Antipsychotic Use
12.8%
Walking Ability Worsened
19.4%
Influenza Vaccine
94.8%
High Risk Residents with Pressure Ulcers
5.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
23.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
29.2% 64% worse than avg Delaware: 82.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Delaware: 0.9%
Influenza Vaccine
40.0% 52% worse than avg Delaware: 83.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $140K Delaware avg: $98K 43% worse than avg
Number of Fines 4 Delaware avg: 1.9
Compared to Delaware Average Facility: $140K | Delaware Avg: $98K
Penalty History

Showing all 4 penalties (Jun 2023 - May 2025)

May 23, 2025 Civil Money Penalty
$18K
Feb 10, 2025 Civil Money Penalty
$12K
May 1, 2024 Civil Money Penalty
$17K
Jun 8, 2023 Civil Money Penalty
$93K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Delaware Seniors

Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
  • General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Small state, faster processing in some areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
  • General: Caregiver of someone 60+, Delaware resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • DE Specifics: Limited slots; rural focus.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • DE Specifics: Three tiers; broader limits than some states.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Delaware Seniors

Delaware Medicaid E&D Waiver

Elderly and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Small state, faster processing in some areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)

Delaware Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+, Delaware resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • DE Specifics:
    Limited slots; rural focus.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • DE Specifics:
    Three tiers; broader limits than some states.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • DE Specifics:
    Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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