Regal Heights Healthcare and Rehabilitation Center

Regal Heights Healthcare and Rehabilitation Center is an Assisted Living Home in Delaware

Regal Heights Healthcare and… is an Assisted Living Home in Delaware

Regal Heights Healthcare and Rehabilitation Center

6525 Lancaster Pike, Hockessin, DE 19707 View Map

Regal Heights Healthcare and Rehabilitation Center is an Assisted Living Home in Delaware

Regal Heights Healthcare and… is an Assisted Living Home in Delaware

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Regal Heights Healthcare and Rehabilitation Center

Regal Heights Healthcare and Rehabilitation Center is Hockessin’s premier subacute and skilled nursing facility that aims to change the meaning of recovery for seniors. The CCRC understands that aging can be daunting, much more so with a disability or condition. The exceptional level of care delivered by their patient-friendly staff is an approach to offering the best care possible for their residents. Regal Heights is where residents feel comfortable and secure in a nurturing environment.

Specializing in short-term rehabilitation and long-term nursing care, The community provides essential service that includes 24-hour nursing care, stimulating activities, engaging social activities and programs; therapy services that include speech, occupational, and physical, orthopedic care, wound care, and memory care training that include specialized programs designed to fit the individual’s unique needs.

+1 302-998-0181

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.21/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 172

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Delaware average
Occupancy rate 94.7%
Residents per day (avg) 165
Occupancy rate
94.7%
Residents per day (avg)
165

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

47% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Partnership
Home revenue
$23.9M
Profit
$2.4M
Proprietary home Partnership
Home revenue
$23,867,698.00
Profit
$2,361,523.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.3M
34.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.2M
Total costs $21.5M
Bed community size
172-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 1 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 9, 2025
License Expiration
August 31, 2026

Additional licensing details

License number: 1079

Ownership & operating entity

Regal Heights Healthcare and Rehabilitation Center is administrated by Sara Jane Thompson.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: BethAnn Troy
Director of Nursing email: [email protected]
Administrator email: [email protected]

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-storey

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Regal Heights Healthcare and Rehabilitation Center

Nursing Home Assisted Living Hospice Care
Contact Regal Heights Healthcare and Rehabilitation Center

Inspection History

In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.

Compare Assisted Living around Hockessin

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Regal Heights Healthcare and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Hockessin
172
Yes
-
1
GELLEY, LEAH
94.7%
$21,251,944.00
$8,257,206.00
38.9%
164.70
2/5
4.2100
2/5
4/5
3/5
4
Private Rooms / Semi-Private Rooms
Brookdale Hockessin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Hockessin
66
Yes
A+
17
-
-
-
-
-
-
-
-
-
-
-
-
Studio
The Pointe at South Harmony Lodge and Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Newark
52
Yes
-
67
-
-
-
-
-
-
-
-
-
-
-
-
Studio
Cokesbury Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Hockessin
49
Yes
A+
12
-
57.1%
$29,826,739.00
$8,426,634.00
28.3%
3.00
5/5
4.7213
4/5
5/5
5/5
-
1 Bed / 2 Bed

Places of interest near Regal Heights Healthcare and Rehabilitation Center

Address 2.8 miles from city center

Address 6525 Lancaster Pike, Hockessin, DE 19707

Calculate Travel Distance to Regal Heights Healthcare and Rehabilitation Center

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

226
Total Staff
208
Employees
18
Contractors
66,534
Total Hours (Quarter)
90
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse188 Yes
Licensed Practical Nurse588.6 Yes
Certified Nursing Assistant1068.3 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
183 staff
8.4hs shift avg
Physicians & Practitioners
10 staff
7.7hs shift avg
Therapy Services
18 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
7hs shift avg
Dietary Services
8 staff
7.6hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
5.6%
of total hours from contractors
3,727 contractor hours this quarter
Licensed Practical Nurse: 5 Certified Nursing Assistant: 11 Registered Nurse: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant951110632,59891100%8.3
Licensed Practical Nurse5355818,80191100%8.6
Registered Nurse162182,62691100%8
Clinical Nurse Specialist9092,2038492%7.6
Other Dietary Services Staff6062,04191100%7.5
Respiratory Therapist4041,5247886%7.5
Speech Language Pathologist6061,1748695%6.7
Dietitian2029476673%7.7
Mental Health Service Worker2029366673%8
Physical Therapy Assistant4049047077%7.2
Respiratory Therapy Technician4048688290%6.4
Qualified Social Worker4045156673%7
Nurse Practitioner1014966268%8
RN Director of Nursing1014605864%7.9
Administrator1014405560%8

Health Inspection History

Total Health inspections 4
9% below Delaware average
Delaware average: 4.4

Last Health inspection on May 2025

Total Health citations 67
72% above Delaware average
Delaware average: 38.9

16.75 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 44 citations
Complaint investigations 32 citations
Breakdown of citations
Critical Health citations 1
11% above Delaware average
Delaware average: 0.9
Serious Health citations 3
150% above Delaware average
Delaware average: 1.2
Moderate Health citations 59

Minor Health citations 4
Citations history (last 3 years)
Abuse/Neglect moderate citation May 23, 2025
Corrected

Abuse/Neglect serious citation May 23, 2025
Corrected

Abuse/Neglect moderate citation May 23, 2025
Corrected

Administration moderate citation May 23, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
167 Total Residents
Private Pay/Other 167 (100%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 10.9
14% worse than Delaware average
Delaware average: 9.6
Functional decline score 20.6
8% worse than Delaware average
Delaware average: 19.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 18.9%
22% above Delaware average.

Walking Ability Worsened 19.4%
2% below Delaware average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 23.4%
6% above Delaware average.
Safety & clinical stability

Falls with Major Injury 4.4%
47% above Delaware average.

High Risk Residents with Pressure Ulcers 5.3%
18% above Delaware average.

Urinary Tract Infection 2.5%
15% above Delaware average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.2%
96% below Delaware average.

Antipsychotic Use 12.8%
16% above Delaware average.
Preventive care

Pneumococcal Vaccine 89.3%
6% below Delaware average.

Influenza Vaccine 94.8%
3% below Delaware average.
Nutrition & physical health

Lost Too Much Weight 6.6%
15% above Delaware average.
Short-stay resident measures
Pneumococcal Vaccine 29.2%

64% worse than Delaware average
Antipsychotic medication increase 0.0%

100% better than Delaware average
Influenza Vaccine 40.0%

52% worse than Delaware average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $140K
This home paid 43% more in fines than the state average.
Delaware average: $98K
Number of Fines 4
This home received 114% more fines than the state average.
Delaware average: 1.9
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Delaware average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty May 23, 2025
$18K
Civil Money Penalty Feb 10, 2025
$12K
Civil Money Penalty May 1, 2024
$17K
Civil Money Penalty Jun 8, 2023
$93K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Delaware Seniors

Get financial aid guidance

Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state, faster processing in some areas.

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Caregiver of someone 60+, Delaware resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural focus.

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific areas (e.g., New Castle County); few providers.

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; broader limits than some states.

Senior Community Service Employment Program (SCSEP)

Delaware SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Delaware resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~400 slots/year.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today